60-Day FRN 2900-0816

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Federal Register / Vol. 82, No. 78 / Tuesday, April 25, 2017 / Notices

Federal Docket Management System
(FDMS) at www.Regulations.gov or to
1. GRUPO SEGTAC, S.A. DE C.V. (a.k.a.
Sue Hamlin, Board of Veterans’ Appeals
GRUPO INMOBILIARIO SEGTAC; a.k.a.
(01C2), Department of Veterans Affairs,
GRUPO SEGTAC INMOBILIARIA), Av.
Chapultepec No. 15, Piso 16–A Of. 1, Colonia P.O. Box 27063, Washington, DC 20038,
or email: sue.hamlin@va.gov. Please
Ladron de Guevara, Guadalajara, Jalisco,
Mexico; R.F.C. GSE1111188QA (Mexico);
refer to ‘‘OMB Control No. 2900–0816’’
Folio Mercantil No. 66501 (Mexico)
in any correspondence. During the
[SDNTK]. Designated pursuant to section
comment period, comments may be
805(b)(3) of the Kingpin Act, 21 U.S.C.
viewed online through FDMS.
1904(b)(3) (Kingpin Act) for being controlled
FOR FURTHER INFORMATION CONTACT: Sue
or directed by, or acting for or on behalf of,
Hamlin at (202) 632–5100.
Abigael GONZALEZ VALENCIA, PLAZA
LOS TULES, and XAMAN HA CENTER,
SUPPLEMENTARY INFORMATION: Under the
foreign persons designated by the Secretary
PRA of 1995, Federal agencies must
of the Treasury pursuant to the Kingpin Act.
obtain approval from the Office of
2. YORV INMOBILIARIA, Av. Naciones
Management and Budget (OMB) for each
Unidas 6875 LB17–1, Zapopan, Jalisco,
Mexico; Web site http://yorvinmobiliaria.com collection of information they conduct
or sponsor. This request for comment is
[SDNTK]. Designated pursuant to section
being made pursuant to Section
805(b)(3) of the Kingpin Act, 21 U.S.C.
3506(c)(2)(A) of the PRA.
1904(b)(3) (Kingpin Act) for being controlled
or directed by, or acting for or on behalf of,
With respect to the following
Abigael GONZALEZ VALENCIA, PLAZA
collection of information, the Board
LOS TULES, and XAMAN HA CENTER,
invites comments on: (1) Whether the
foreign persons designated by the Secretary
proposed collection of information is
of the Treasury pursuant to the Kingpin Act.
necessary for the proper performance of
Dated: April 20, 2017.
the Board’s functions, including
Andrea M. Gacki,
whether the information will have
practical utility; (2) the accuracy of
Acting Director, Office of Foreign Assets
Control.
BVA’s estimate of the burden of the
proposed collection of information; (3)
[FR Doc. 2017–08310 Filed 4–24–17; 8:45 am]
ways to enhance the quality, utility, and
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clarity of the information to be
collected; and (4) ways to minimize the
burden of the collection of information
DEPARTMENT OF VETERANS
on respondents, including through the
AFFAIRS
use of automated collection techniques
[OMB Control No. 2900–0816]
or the use of other forms of information
technology.
Agency Information Collection
Authority: (Pub. L. 104–13; 44 U.S.C.
Activity: Board of Veterans’ Appeals
3501–3521).
Voice of the Veteran Appellant
Title: Board of Veterans’ Appeals
Satisfaction Survey
Voice of the Veteran Appellant
AGENCY: Board of Veterans’ Appeals,
Satisfaction Survey.
Department of Veterans Affairs.
OMB Control Number: 2900–0816.
ACTION: Notice.
Type of Review: Renewal.
Abstract: This notice solicits
SUMMARY: The Board of Veterans’
comments information needed to enable
Appeals (Board), Department of
the Board to gauge the effectiveness of
Veterans Affairs (VA), is announcing an the Board’s process delivering
opportunity for public comment on the
information and assistance to Veterans
proposed collection of certain
and other appellants, as well as assess
information by the agency. Under the
Veterans’ and other appellants’ overall
Paperwork Reduction Act (PRA) of
level of satisfaction with the Board’s
1995, Federal agencies are required to
appeals process. In addition, the data
publish notice in the Federal Register
will be used by the Board to make
concerning each proposed collection of
improvements to the Board’s
information, including each proposed
operational processes and service
extension of a currently approved
delivery, which in turn, will enable the
collection, and allow 60 days for public Board to serve Veterans in the most
comment in response to the notice.
efficient and effective way possible.
DATES: Written comments and
Currently, the Board collects customer
recommendations on the proposed
satisfaction data using the Customer
collection of information should be
Satisfaction Research Study, consisting
received on or before June 26, 2017.
of two survey instruments—the
Appellant Satisfaction Telephone
ADDRESSES: Submit written comments
on the collection of information through Survey and the Appellant Satisfaction

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eSurvey. The Board provides a sample
to J.D. Power and Associates (JDPA) on
a monthly basis of all individuals who
have been issued a decision in the
previous month. JDPA contacts
individuals to participate in a 5-minute
phone survey and are asked at the end
of the phone survey to provide an email
address to participate in a longer online
eSurvey. If respondents agree to provide
their email address, JDPA sends an
email invitation with the eSurvey link.
Survey results are aggregated and
included in quarterly results reports to
the Board. The Board will continue to
benefit from obtaining direct feedback
from Veterans and other appellants
regarding their experience with the
Board’s appeals process. Specifically,
the Veterans’ and other appellants’
feedback will provide the Board three
key benefits: (1) Identify what is most
important to them in determining their
satisfaction with the Board’s appeals
process; (2) determine how to improve
their experience with the Board’s
appeals process; and (3) serve to guide
training and/or operational activities
aimed at enhancing the quality of
service provided to Veterans and other
appellants.
The Board and JDPA will continue to
survey Veterans and other appellants
who have had their appeal decided
through the Board’s appeals process.
This will enable the Board to gauge the
effectiveness of its process delivering
information and assistance to Veterans,
as well as assess Veterans’ overall level
of satisfaction with the Board’s appeals
experience. In addition, the data will be
used by the Board to make potential
improvements to its operational
processes and service delivery, which in
turn, will enable the Board to serve
Veterans and other appellants in the
most efficient and effective way
possible.
Affected Public: Individuals and
households.
Estimated Annual Burden: 1,571
hours.
Estimated Average Burden per
Respondent: 5 minutes for telephone
survey; 12 minutes for eSurvey.
Frequency of Response: One-time.
Estimated Number of Respondents:
14,727 total (11,782 for telephone
survey; 2,945 for eSurvey).
By direction of the Secretary.
Cynthia Harvey-Pryor,
Agency Clearance Officer, Office of Privacy
and Records Management, Department of
Veterans Affairs.
[FR Doc. 2017–08336 Filed 4–24–17; 8:45 am]
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