OLS Online Chat Attitudes Survey

Collection of Qualitative Feedback on Agency Service Delivery

⚠️ Notice: This information collection may be referencing outdated material. More recent filings for OMB 1545-2256 can be found here:

Documents and Forms

Document Name Document Type
Online_Chat_Attitudes_Survey-Final_October2018.docx Other-Survey
Online_Chat_Survey_Screens.docx Other-Survey - Screen shots
Short_Form_-_Online_Chat_Survey.docx Short Form - Online Chat IC Document

Information Collection (IC) Details

IC Title:	OLS Online Chat Attitudes Survey	Agency IC Tracking Number:

IC Status: New

Obligation to Respond: Voluntary

CFR Citation:

Information Collection Instruments:

Document Type	Form No.	Form Name	Instrument File	URL	Available Electronically?	Can Be Submitted Electronically?	Electronic Capability
Other-Survey			Online_Chat_Attitudes_Survey-Final_October2018.docx		Yes	Yes	Fillable Fileable
Other-Survey - Screen shots			Online_Chat_Survey_Screens.docx		Yes	Yes	Fillable Fileable

Line of Business: General Government

Subfunction: Taxation Management

Privacy Act System of Records
Title:	FR Citation:

Number of Respondents: 385	Number of Respondents for Small Entity: 0

Affected Public: Individuals or Households

Percentage of Respondents Reporting Electronically: 100 %

	Approved	Program Change Due to Agency Discretion
Annual Number of Responses for this IC	385	385
Annual IC Time Burden (Hours)	32	32
Annual IC Cost Burden (Dollars)	0	0

Documents for IC

Title	Document	Date Uploaded
Short Form - Online Chat	Short_Form_-_Online_Chat_Survey.docx	10/17/2018

Blank fields in records indicate information that was not collected or not collected electronically prior to July 2006.