Account Usability Test - Cancelled

Cancelled Study IRS Authorizations Prototype - Usability Testing.doc

Collection of Qualitative Feedback on Agency Service Delivery

Account Usability Test - Cancelled

OMB: 1545-2256

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OMB Proposal Clearance Request – Follow-up Summary Report for CANCELLED

OMB #1545-2256


PLEASE COMPLETE #1-4 ONLY BELOW.

  1. Assigned Control # (if applicable): 1545-2256


  1. Title of Study: IRS Authorizations Prototype - Usability Testing


  1. Purpose or Objective: The purpose of this study is to test the suitability of the online Power of Attorney (2848) and Tax Information Authorization forms (8821). This study will help inform information architecture, provide insight into the users experience, and identify areas for improvement. The results of this study will show that the online forms meet their intended purpose of authorizing an individual to represent a taxpayer before the IRS and authorizing individuals or other entities to receive a taxpayers confidential information.


  1. Findings: Reason Cancelled- Research lead left IRS prior to the start of the study.


  1. Actions taken or lessons learned: N/A


  1. Total Number of requests: N/A


  1. Total Number of questionnaires returned or of participants: N/A


  1. Date the data collection began: N/A


  1. Date the data collection ended: N/A


  1. Response Rate – Percent of those contacted that actually participated: N/A


  1. Stipend paid: N/A


  1. Actual Burden Hours: N/A


  1. Cost: N/A


This report is due no later than 60 days after the collection of information has ended using the dated indicated in the approved OMB package. The above information is needed to prepare a report requested by OMB that explains what was accomplished during the OMB clearance period under which these surveys were approved. Space is very limited and information needed very specific. The information you provide should not exceed two pages, if possible. If you have any questions, please contact our office at *OMB_Unit (omb.unit@irs.gov).

File Typeapplication/msword
File TitleIRS Memorandum
Authormdsloa00
Last Modified ByScollan, Becca
File Modified2017-04-11
File Created2017-04-11

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