2020 FDIC Office of the OMBudsman Customer Satisfaction Survey

Occasional Qualitative Surveys

⚠️ Notice: This information collection may be referencing outdated material. More recent filings for OMB 3064-0127 can be found here:

Documents and Forms

Document Name Document Type
Form FDIC 8500/04 2020 FDIC Office of the Ombudsman Customer Satisfaction Survey Form and Instruction
FDIC 8500/04 Office of the Ombudsman Customer Satisfaction Survey 2020 Survey Questions Screen Capture for OMB Renewal.docx Form and Instruction
Justification Memo 0127 2020 Ombudsman Customer Satisfaction Survey.docx Justification Memo 2020 FDIC Ombudsman Customer Satisfaction Survey IC Document

Information Collection (IC) Details

IC Title:	2020 FDIC Office of the Ombudsman Customer Satisfaction Survey	Agency IC Tracking Number:

IC Status: New

Obligation to Respond: Voluntary

CFR Citation:

Information Collection Instruments:

Document Type	Form No.	Form Name	Instrument File	URL	Available Electronically?	Can Be Submitted Electronically?	Electronic Capability
Form and Instruction	FDIC 8500/04	Office of the Ombudsman Customer Satisfaction Survey	2020 Survey Questions Screen Capture for OMB Renewal.docx		Yes	Yes	Fillable Fileable

Line of Business: Economic Development

Subfunction: Financial Sector Oversight

Privacy Act System of Records
Title:	FR Citation:

Number of Respondents: 480	Number of Respondents for Small Entity: 0

Affected Public: Private Sector	Private Sector: Businesses or other for-profits

Percentage of Respondents Reporting Electronically: 100 %

	Approved	Program Change Due to Agency Discretion
Annual Number of Responses for this IC	480	480
Annual IC Time Burden (Hours)	80	80
Annual IC Cost Burden (Dollars)	0	0

Documents for IC

Title	Document	Date Uploaded
Justification Memo 2020 FDIC Ombudsman Customer Satisfaction Survey	Justification Memo 0127 2020 Ombudsman Customer Satisfaction Survey.docx	01/28/2020

Blank fields in records indicate information that was not collected or not collected electronically prior to July 2006.