Error Resolution

Electronic Fund Transfer Act (Regulation E) 12 CFR 1005

A-37 Form 1.11.12

Error Resolution

OMB: 3170-0014

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A-37 – Model Form for Error Resolution and Cancellation Disclosures (Short) (§§ 1005.31(b)(2)(iv) and (b)(2)(vi))

You have a right to dispute errors in your transaction. If you think there is an error, contact us within 180 days at [insert telephone number] or [insert website]. You can also contact us for a written explanation of your rights.

You can cancel for a full refund within 30 minutes of payment, unless the funds have been picked up or deposited.

For questions or complaints about [insert name of remittance transfer provider], contact:


File Typeapplication/msword
AuthorV. Wong
Last Modified ByMandie Aubrey
File Modified2012-01-11
File Created2012-01-11

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