OSC SURVEY: Prohibited Personnel Practice (PPP), Whistleblower Disclosure (DU), Hatch Act Advisory Opinion (HA), USERRA

Forms and Documents

Document Name	Status
Survey Notice.pdf Supplementary Document	2017-03-21
USERRA Survey Questions Screenshots.pdf Supplementary Document	2017-04-06
PPP Survey Questions Screenshots.pdf Supplementary Document	2017-04-06
DU Survey Questions Screenshots.pdf Supplementary Document	2017-04-06
Hatch Act Survey Questions Screenshots.pdf Supplementary Document	2017-04-06
Supporting Statement B (OSC Survey Renewal).docx Supporting Statement B	2017-04-05
Supporting Statement (OSC Survey Renewal).docx Supporting Statement A	2017-04-05

IC Document Collections

IC ID	Document Title	Status
204502	OSC Customer Service Survey Other-Survey	Modified

ICR Details

OMB Control No: 3255-0003	ICR Reference No: 201610-3255-001
Status: Historical Active	Previous ICR Reference No: 201509-3255-001
Agency/Subagency: OSC	Agency Tracking No:
Title: OSC SURVEY: Prohibited Personnel Practice (PPP), Whistleblower Disclosure (DU), Hatch Act Advisory Opinion (HA), USERRA
Type of Information Collection: Reinstatement with change of a previously approved collection	Common Form ICR:  No
Type of Review Request: Emergency	Approval Requested By: 04/14/2017
OIRA Conclusion Action: Approved without change	Conclusion Date: 04/20/2017
	Date Received in OIRA: 04/06/2017
Terms of Clearance: In light of the response rate and lack of methods to address response bias, the agency is reminded to properly characterize the accuracy of the survey information when communicating the survey's results.

	Inventory as of this Action	Requested	Previously Approved
Expiration Date	10/31/2017	6 Months From Approved
Responses	500	0	0
Time Burden (Hours)	100	0	0
Cost Burden (Dollars)	0	0	0

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Abstract: This electronic form is used to meet the statutory requirement for OSC to conduct an annual survey to determine apprisal of rights, success at OSC or MSPB, and satisfaction with treatment at OSC. We are requesting an emergency approval of this previously approved form. We have not made any changes to this collection since the last approval in 2015.

Emergency Justfication: OSC is statutorily required to conduct an annual survey. See section 13 of Public Law 103-424 (1994), codified at 5 U.S.C. 1212 note. OSC interprets that requirement to mean that we must initiate each survey within a year of the prior year's survey. Our last survey was conducted March 18, 2016 to May 18, 2016. In order for this year's survey to meet the statutory annual requirement, we need to begin it now. (We may run it for 45 days this year, as we have found in prior years that such a response window does not affect response rates.) We will then publish the survey results, and review them for potential program refinement. Without emergency approval for this collection, OSC will not be able to meet the statutory requirement set out in 5 U.S.C. 1212 note.

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Authorizing Statute(s): US Code: 5 USC 1212 Name of Law: Annual Survey of Individuals Seeking Assistance.
  

Citations for New Statutory Requirements: None

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Associated Rulemaking Information
RIN:	Stage of Rulemaking:	Federal Register Citation:	Date:
	Not associated with rulemaking

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Federal Register Notices & Comments

Did the Agency receive public comments on this ICR? No

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Number of Information Collection (IC) in this ICR: 1

IC Title	Form No.	Form Name
OSC Customer Service Survey

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ICR Summary of Burden

	Total Approved	Previously Approved	Change Due to New Statute	Change Due to Agency Discretion	Change Due to Adjustment in Estimate	Change Due to Potential Violation of the PRA
Annual Number of Responses	500	0	0	0	-420	920
Annual Time Burden (Hours)	100	0	0	0	-207	307
Annual Cost Burden (Dollars)	0	0	0	0	0	0

Burden increases because of Program Change due to Agency Discretion: No

Burden Increase Due to:

Burden decreases because of Program Change due to Agency Discretion: Yes

Burden Reduction Due to: Miscellaneous Actions

Short Statement: This is an emergency request for reinstatement without change of a previously approved collection for which approval has expired. This collection is unchanged since OMB last approved it in 2015.

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Annual Cost to Federal Government: $14,320

Does this IC contain surveys, censuses, or employ statistical methods? Yes Part B of Supporting Statement

Is the Supporting Statement intended to be a Privacy Impact Assessment required by the E-Government Act of 2002? Yes

Is this ICR related to the Affordable Care Act [Pub. L. 111-148 & 111-152]? No

Is this ICR related to the Dodd-Frank Wall Street Reform and Consumer Protection Act, [Pub. L. 111-203]? No

Is this ICR related to the American Recovery and Reinvestment Act of 2009 (ARRA)? No

Is this ICR related to the Pandemic Response? Uncollected

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Common Form ICR:  No

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On behalf of this Federal agency, I certify that the collection of information encompassed by this request complies with 5 CFR 1320.9 and the related provisions of 5 CFR 1320.8(b)(3).

The following is a summary of the topics, regarding the proposed collection of information, that the certification covers:

(a) It is necessary for the proper performance of agency functions;

(b) It avoids unnecessary duplication;

(c) It reduces burden on small entities;

(d) It uses plain, coherent, and unambiguous language that is understandable to respondents;

(e) Its implementation will be consistent and compatible with current reporting and recordkeeping practices;

(f) It indicates the retention periods for recordkeeping requirements;

(g) It informs respondents of the information called for under 5 CFR 1320.8 (b)(3) about:

(i) Why the information is being collected;

(ii) Use of information;

(iii) Burden estimate;

(iv) Nature of response (voluntary, required for a benefit, or mandatory);

(v) Nature and extent of confidentiality; and

(vi) Need to display currently valid OMB control number;

(h) It was developed by an office that has planned and allocated resources for the efficient and effective management and use of the information to be collected.

(i) It uses effective and efficient statistical survey methodology (if applicable); and

(j) It makes appropriate use of information technology.

If you are unable to certify compliance with any of these provisions, identify the item by leaving the box unchecked and explain the reason in the Supporting Statement.

Certification Date: 04/06/2017

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