HUD-2994-A You are our Client! Grant Applicant Survey

You are our Client! Grant Applicant Survey

U.S. Department of Housing And Urban Development Office of Departmental Grants Management and Oversight

OMB No. 2535-0116 (exp. 2/29/2012)

The information collection requirements contained in this document have been approved by the Office of Management and Budget (OMB) under the Paperwork Reduction Act of 1995 (44U.S.C. 3501-3520). This agency may not collect this information, and you are not required to complete this form, unless it displays a currently valid OMB control number. Public reporting burden for this collection is estimated to average 30 minutes per response, including the time for reviewing instructions, searching existing data sources, gathering and maintaining the data needed, and completing and reviewing the collection of information. All information collection contained in this Survey is optional.

The Department of Housing and Urban Development is trying to provide a more user friendly, customer driven funding process. Please let us have your comments and recommendations for improvements to the Notice of Funding Availability Application and forms and/or the Electronic Grant Application Outreach process. You can complete and submit this survey and attach it to your electronic application or you mail directly to: Department of Housing and Urban Development, 451 7^th Street, SW – Room 3156, Washington, DC 20410.

Instructions. Listed below are several questions regarding outreach conducted by the Federal Government to prepare organizations for the Grants.gov registration process, the retrieval of funding opportunities, and submission of electronic applications. The grading scale below provides options from extremely helpful to not applicable. In the box provided, grade the government on its outreach efforts from O-None thru G-Not applicable to my needs. Section seven provides space for you to make SUGGESTIONS FOR IMPROVEMENT, please identify the section you are commenting on. Field level help is available by click on the F1 key.

O= None A = Extremely helpful B = Somewhat helpful C = Helpful D = Not very helpful

F = Not helpful G = Not applicable to my needs

Section 1 – Electronic Grant Application Outreach Provide details about the type of information you received from HUD about Grants.gov as indicated below.

	The brochure(s)/guide(s) (insert title(s)):	Grade: O-None
	Title of the workshop(s) /conference(s)/meeting(s)/training/forum(s)	Date attended:	Grade: O-None
	Title(s) of satellite broadcast(s):	Date(s):	Grade: O-None
	Did you receive information from the Agency Call Center? Yes No If yes, please provide the date(s) and rate the quality of assistance received.	Date(s):	Grade: O-None
	Did you receive information from the Grant.gov Contact Center?? Yes No If yes, please provide the date(s) and rate the quality of assistance received.	Date(s):	Grade: O-None

6. How could we improve our communications to you and others like you (please explain)?

Section 2 – Electronic Grant Application Registration Process

1. 

   

   Yes No

   Yes No

   Yes No

   Yes No Yes No

   Did you find the Grants.gov website information on registration clearer and easier to understand than last
   year?

2. Do you have access to IBM compatible software?

3. Do you have Internet access within your office or division?

If no, to question 3, please answer the following questions. Is the access within:

1. Within your organization?

2. Available in your building?

Grant Applicant Survery Page 1 of 3 form HUD-2994-A (08/2006)

3. 

   

   Yes

   Yes

   Yes

   Yes

   Yes No

   Yes

   Yes

   Yes No

   No

   No

   No

   No

   No

   No

   Grant Applicant Survery Page 2 of 3 form HUD-2994-A (08/2006)

   Available at home?

4. Available within 1 mile of where you work?

5. Available within 5 miles of where you work?

6. Available more than 5 miles of where you work?

4. Do you have problems with Internet access due to any of the following?

Cost?

Reliability?

Office access rights?

Poor quality reception?

Section 3 – Funding Opportunities

Please provide CFDA Number for funding opportunity are you commenting on.		Insert CFDA numeral:
	Did you find the Submission Checklist helpful?	Yes	No
	Were the Funding Opportunity instructions clearer and easier to follow than last year?	Yes	No
	Were the Program specific funding opportunity instructions clearer and easier to follow than last year?	Yes	No
	Did you find sections of the funding opportunity duplicative?	Yes	No

5. If yes, to any of the questions above, identify the section(s) and areas for streamlining the redundant information.

Section 4 – Finding Grant Opportunities

1. Was it easier to find the Finding Opportunities on-line through Grants.gov than previous methods?	Yes No
2. Based on previous years, how easy was it to find grants in the	Choose from dropdown
Federal Register	None
Trade journals	None
Agency websites	None
3. How could finding grant opportunities be improved (please explain)?
Section 5 – Applying for Grant Opportunities
How many people were involved in completing the application submission?	Number: 0
Did you find the electronic application useful for dissemination purposes?	Yes No
Did the same individual who downloaded the grant application submit the application?	Yes No
Did you know where to look for instructions for completing and submitting the application?	Yes No
At what point in the process did you download and read the Application Instructions?	O-Not applicable
What Section of the Electronic Application Desktop Guide were most useful?
How could the Electronic Application Desktop Guide be improved (please explain)?

Did you find the Submission Tips helpful?		Grade O-None
Did you find the NOFA Application Submission Checklist helpful?		Grade O-None
Did you know how to use the attachment form in the application package?		Yes No Do not know
Did you have a problem saving your application?		Yes No Do not know
Section 6 – Applicant Information
Organization Legal Name	State
Address City
Zip Code Telephone Number: (including area code)
Contact Name: Email Address

Section 7 – Suggestions

For improving the Electronic Grant process, please specify below. Please identify the section you are commenting on.

Grant Applicant Survery Page 3 of 3 form HUD-2994-A (08/2006)