Form FR 1379c FR 1379c Consumer Online Complaint Form

FR 1379c - OMB No. 7100-0135
Approval expires August 30, 2016
Please print clearly below.
Mail or fax this completed form to:
Federal Reserve Consumer Help
PO Box 1200, Minneapolis, MN 55480
Fax: 877-888-2520

CONSUMER COMPLAINT FORM

Questions? Call us at 888-851-1920

*Required Fields
YOUR INFORMATION

Prefix:

Mr.

Mrs.

Ms.

Dr.

*First Name:

*Address:

*Last Name:
City

State

Zip Code

Country

E-mail:
*Phone:

Alternate Phone:

*Contact Preference:

Mail

E-Mail

REPRESENTATIVE CONTACT
Do you want us to communicate with a third party, such as an attorney or other legal representative, regarding this complaint?
Yes

No

If you checked ‘No’, skip to Institution Information.

By selecting ‘Yes’, you legally authorize the Federal Reserve System to release information to and communicate directly with
the party named below and for that party to act on your behalf in the processing of this complaint.
Prefix:

Mr.

Mrs.

*Address:

Ms.

Dr.

*First Name:

*Last Name:
City

State

Zip Code

Country

Zip Code

Country

E-mail:
*Phone:

Alternate Phone:
INSTITUTION INFORMATION

Please provide as much information as possible about the bank or financial institution.
*Institution Name:
Account / Product Type:
*Address:

Routing Number:

City

State

If you do not have the exact address of the bank or financial institution, provide a location, such as the nearest cross streets
or major intersection.

E-mail:

Phone:
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FR 1379c
YOUR
INFORMATION
COMPLAINT
*Provide a brief description of the complaint including dates and the names of those you dealt with.
Do NOT include any personal information such as account numbers or Social Security numbers.

How can your complaint be satisfactorily addressed?

Privacy Act Statement
The information that you provide will permit the Federal Reserve to respond to consumer complaints and inquiries regarding practices by banks and other
financial institutions supervised by the Board of Governors of the Federal Reserve System. The information may be disclosed:
• to a Federal Reserve-regulated entity that is the subject of a complaint or inquiry;
• to third parties to the extent necessary to obtain information that is relevant to the resolution of a complaint or inquiry;
• for enforcement, statutory, and regulatory purposes;
• to another agency or Federal Reserve Bank;
• to a member of Congress; to the Department of Justice, a court, an adjudicative body or administrative tribunal, or a party in litigation;
• to contractors, agents, and others; and
• where security or confidentiality has been compromised.
This collection of information is authorized by 12 U.S.C. §§ 248 and 1844, 15 U.S.C. § 57a(f ), and other consumer protection laws.
You are not required to file a complaint or inquiry and you may withdraw your complaint or inquiry at any time.
However, if you do so, the Federal Reserve may not be able to investigate your complaint or inquiry.

Paperwork Reduction Act Notice
This form is authorized by law (15 U.S.C. §57(a)(f )(1)) and is voluntary.
Public reporting burden for this information collection is estimated to average ten minutes per response. Send comments regarding this burden estimate
or any other aspect of this information collection, including suggestions for reducing this burden, to Secretary, Board of Governors of the Federal Reserve
System, 20th and C Streets, N.W., Washington, DC 20551; and to the Office of Management and Budget, Paperwork Reduction Project (7100-0135), Washington,
DC 20503.

Signature:

Date:
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