Medicare Health Plan Appeals and Grievance Data Collection and Reporting Requirements, Data Disclosure Requirements under section 422.111 (CMS-R-282)

Forms and Documents

Document Name	Status
CMS-R-282 - Supporting Statement A - Passback-DAP Responses CLEAN.docx Supporting Statement A	2017-01-18

IC Document Collections

IC ID	Document Title	Status
8532	Collecting Appeals and Grievance Data Other-Sample Report	Modified
46763	Reporting Appeals and Grievance Data Other-Sample Report	Modified

ICR Details

OMB Control No: 0938-0778	ICR Reference No: 201607-0938-014
Status: Historical Active	Previous ICR Reference No: 201305-0938-014
Agency/Subagency: HHS/CMS	Agency Tracking No:
Title: Medicare Health Plan Appeals and Grievance Data Collection and Reporting Requirements, Data Disclosure Requirements under section 422.111 (CMS-R-282)
Type of Information Collection: Revision of a currently approved collection	Common Form ICR:  No
Type of Review Request: Regular
OIRA Conclusion Action: Approved with change	Conclusion Date: 01/23/2017
	Date Received in OIRA: 07/25/2016
Terms of Clearance:

	Inventory as of this Action	Requested	Previously Approved
Expiration Date	01/31/2020	36 Months From Approved	01/31/2017
Responses	56,782	0	52,260
Time Burden (Hours)	5,906	0	5,414
Cost Burden (Dollars)	0	0	0

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Abstract: Medicare Advantage organizations (including MA plans and demonstrations) will collect information on appeals and grievance timeliness measures as well as dispositions. MA organizations will provide appeals and grievance information to individuals eligible to elect an MA organization, when requested, to help them make informed decisions about health plan performance.

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Authorizing Statute(s): US Code: 42 USC 1395w-22 Name of Law: null
   PL: Pub.L. 105 - 33 4001 Name of Law: Balanced Budget Act of 1997
   Statute at Large: 1 Stat. 1852 Name of Statute: null
  

Citations for New Statutory Requirements: None

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Associated Rulemaking Information
RIN:	Stage of Rulemaking:	Federal Register Citation:	Date:
	Not associated with rulemaking

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Federal Register Notices & Comments
60-day Notice:	Federal Register Citation:	Citation Date:
	80 FR 77352	12/14/2015
30-day Notice:	Federal Register Citation:	Citation Date:
	81 FR 38189	06/13/2016
Did the Agency receive public comments on this ICR? No

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Number of Information Collection (IC) in this ICR: 2

IC Title	Form No.	Form Name
Reporting Appeals and Grievance Data
Collecting Appeals and Grievance Data

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ICR Summary of Burden

	Total Approved	Previously Approved	Change Due to New Statute	Change Due to Agency Discretion	Change Due to Adjustment in Estimate	Change Due to Potential Violation of the PRA
Annual Number of Responses	56,782	52,260	0	0	4,522	0
Annual Time Burden (Hours)	5,906	5,414	0	0	492	0
Annual Cost Burden (Dollars)	0	0	0	0	0	0

Burden increases because of Program Change due to Agency Discretion: No

Burden Increase Due to:

Burden decreases because of Program Change due to Agency Discretion: No

Burden Reduction Due to:

Short Statement: The change in burden is due to: • An increase in the number of Medicare health plans reporting this data (from 670 to 741 Medicare health plans); • Consequent revisions to our estimates to reflect the increases and costs associated with producing appeals and grievance data reports for all 741 Medicare health plans; and • The 2013 PRA package’s respondent cost calculations used OPM’s GS 07 Step 1 salary of $16.28/hr. In this 2016 iteration, we are using BLS data and adjusting the mean hourly wage to include fringe benefits. The cost in this iteration is using a revised wage of $34.94/hr.

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Annual Cost to Federal Government: $0

Does this IC contain surveys, censuses, or employ statistical methods? No

Is the Supporting Statement intended to be a Privacy Impact Assessment required by the E-Government Act of 2002? No

Is this ICR related to the Affordable Care Act [Pub. L. 111-148 & 111-152]? No

Is this ICR related to the Dodd-Frank Wall Street Reform and Consumer Protection Act, [Pub. L. 111-203]? No

Is this ICR related to the American Recovery and Reinvestment Act of 2009 (ARRA)? No

Is this ICR related to the Pandemic Response? Uncollected

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Common Form ICR:  No

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On behalf of this Federal agency, I certify that the collection of information encompassed by this request complies with 5 CFR 1320.9 and the related provisions of 5 CFR 1320.8(b)(3).

The following is a summary of the topics, regarding the proposed collection of information, that the certification covers:

(a) It is necessary for the proper performance of agency functions;

(b) It avoids unnecessary duplication;

(c) It reduces burden on small entities;

(d) It uses plain, coherent, and unambiguous language that is understandable to respondents;

(e) Its implementation will be consistent and compatible with current reporting and recordkeeping practices;

(f) It indicates the retention periods for recordkeeping requirements;

(g) It informs respondents of the information called for under 5 CFR 1320.8 (b)(3) about:

(i) Why the information is being collected;

(ii) Use of information;

(iii) Burden estimate;

(iv) Nature of response (voluntary, required for a benefit, or mandatory);

(v) Nature and extent of confidentiality; and

(vi) Need to display currently valid OMB control number;

(h) It was developed by an office that has planned and allocated resources for the efficient and effective management and use of the information to be collected.

(i) It uses effective and efficient statistical survey methodology (if applicable); and

(j) It makes appropriate use of information technology.

If you are unable to certify compliance with any of these provisions, identify the item by leaving the box unchecked and explain the reason in the Supporting Statement.

Certification Date: 07/25/2016

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