Education Servicing Survey

OMB Control Number: 2900-0782

U.S. DEPARTMENT OF VETERANS AFFAIRS
EDUCATION SERVICING SATISFACTION
Recently, we sent you a letter asking you to complete a survey online about your experience with VA education
benefits (e.g., Post 9/11 GI Bill, Montgomery GI Bill, etc.). This important survey is being administered for the
Veterans Benefits Administration by J.D. Power and Associates.
Your feedback is vital and will contribute to VA’s efforts to improve the level of service that Veterans receive.
If you have already completed the survey, we thank you for your feedback. If not, please take a few minutes to
complete and return the paper survey or complete the survey online.
To complete the online survey, please visit the website below. Use the unique password printed below in order
to access the survey.
www.voiceoftheveteransurvey.com
Password: [VARIABLE]

The survey should only take approximately 10-15 minutes to complete.
Your participation in this survey is voluntary and your information will be kept private to the extent of the law.
If you have any questions about the survey, please call a J.D. Power and Associates representative at
877-774-5372 (toll-free) or by e-mail at VeteransAffairs@jdpa.com
THANK YOU IN ADVANCE FOR YOUR PARTICIPATION.

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