The Rule requires mail, Internet, and
telephone order merchants to substantiate any shipment
representation, to notify consumer of and obtain consent for
shipping delays, and to make prompt and full refunds if consumers
exercise the option to cancel their orders.
The slight increase in annual
burden hours [from 1,764,390 (2013) up to 1,953,840 in 2016] is an
adjustment accounting for slightly more estimated established
businesses now (29,478 in 2013 and 33,267 in 2016). Also, the
annual labor costs go from $31,830,000 (2013) up to $44,879,705 in
2016, in part because the hourly rate is slightly higher
($18.04/hour in 2013 and $22.97/hour in 2016) and in part because
the annual hours are slightly higher because there are more
estimated established businesses.
$270,000
No
No
No
No
No
Uncollected
Jock Chung 202 326-2984
jchung@ftc.gov
No
On behalf of this Federal agency, I certify that
the collection of information encompassed by this request complies
with 5 CFR 1320.9 and the related provisions of 5 CFR
1320.8(b)(3).
The following is a summary of the topics, regarding
the proposed collection of information, that the certification
covers:
(i) Why the information is being collected;
(ii) Use of information;
(iii) Burden estimate;
(iv) Nature of response (voluntary, required for a
benefit, or mandatory);
(v) Nature and extent of confidentiality; and
(vi) Need to display currently valid OMB control
number;
If you are unable to certify compliance with any of
these provisions, identify the item by leaving the box unchecked
and explain the reason in the Supporting Statement.