Attachment
1.SHOP
Survey
–
Agents
&
Brokers
OMB
#:
0938-
Expiration
Date:
How
satisfied
are
you
with
the
instructions
in
the
SHOP
Marketplace
enrollment
application?
1 – Extremely dissatisfied -> 2 – Somewhat dissatisfied -> 3 – Neutral -> 4 – Somewhat satisfied -> 5 – Extremely satisfied
Have you contacted the SHOP Call Center for help with the SHOP Marketplace? Yes/No [Ask if Yes] How satisfied were you with your experience with the SHOP Call Center?
(Scale of 1 to 5) 1 – Extremely dissatisfied -> 2 – Somewhat dissatisfied -> 3 – Neutral -> 4 – Somewhat satisfied -> 5 – Extremely
satisfied
How
would
you
rate
your
overall
experience
with
the
SHOP
Marketplace
Agent/Broker
Portal?
The
Agent/Broker Portal is what you
use online to help with SHOP Marketplace enrollment and account
maintenance
functions.
1 – Extremely dissatisfied -> 2 – Somewhat dissatisfied -> 3 – Neutral -> 4 – Somewhat satisfied -> 5 – Extremely satisfied
Customer demographics (optional):
File Type | application/zip |
File Title | Attachment 1 SHOP Notices Agents-Brokers Survey |
Author | Joe Kihm |
File Modified | 0000-00-00 |
File Created | 2021-01-24 |