Form SBA Form 20 SBA Form 20 Outreach Event Survey

OMB Control No. 3245-0075
Exp Date:

SBA FORM 20-Outreach Event Survey
Name and Date of Event:
1. Your NAICS Code:
2. Quality of Event:
Strongly
Agree

Agree

Neutral

Disagree

Strongly
Disagree

poor

very poor

The information was
presented effectively
The information presented
was practical
The program provided a
good working knowledge
of the
information presented
The program allowed me
to acquire practical skills
and knowledge to manage
my business more
effectively and efficiently
The program was
sufficient for my
purposes
3. Quality of (presenter 1)
Presenter's name:
a. Capacity to hold your interest
b. Organization of the presentation
c. Level at which they presented the topic
d. Communication skills
(repeat for each presenter)
4. Overall, would you say this event was helpful?
yes
no
6. What did you like best about this event?

very good

good

adequate

5. Would you attend a similar event?
yes
no
7. What portions of the event do
you recommend we improve?
8. What topics interest you for future events? (check as many as apply)
starting a business
purchasing
financing statements
increasing sales
selling to the government
inventory control

business plan
personnel
sources of credit and financing
advertising and sales promotion
engineering & research
credit and collection

9. Would you have preferred that this event
had been done online?
yes
no

SBA Form 20 (10-15) Previous editions Obsolete

estimating & bidding
international trade

computer systems Other:_

10. If you would like a SBA representative to follow up,
please leave your business telephone or email address.

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11. Are you an exporter?
yes
no
If yes:
a. What percentage of your sales are exports?
%
b. Have you ever used an SA export loan to finance your exports?
yes
c. Have you had export training by an SBA or partner office?
yes
no
d. Would you like to be advised of upcoming export training events?
yes
If yes, what is your name and address?
12. How did you find out about the event?
SBA District Office
Lender
Another business owner
SBA Web Site
SBDC
USFAC
SCORE
WBC
A client
Educational Institution
Local Economic Development Official
Chamber of Commerce
Magazine/Newspaper
Word of mouth
Television/radio
Internet (name of site)
Other (specify)

no
no

13. What is your race?
American Indian or Alaskan Native
Asian
Black or African American
Native Hawaiian or Other Pacific Islander
White
Would prefer not to say

14. What is your ethnicity?
Hispanic or Latino
Not Hispanic or Latino
Would prefer not to say
15. What is your gender?
Female
Male
Would prefer not to say

16. What is your military experience?
Currently in the military
Active duty
Reserve or National Guard
Not a veteran
Service-Disabled Veteran
______Veteran

SBA Form 20 (10-15) Previous editions Obsolete

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ADDENDUM FOR ALL EVENTS INVOLVING GOVERNMENT CONTRACTING

Are you:
registered on the System for Award Management?
an 8a concern?
WOSB/EDWOSB?
HUBZone?
Veteran-Owned
Service Disabled Veteran-Owned
Other? Describe:_
A Federal Contractor?

SBA Form 20 (10-15) Previous editions Obsolete

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