Jenny Lake Visitor Experience Study (JELA)

OMB Control Number:__________

Expiration Date:__________

Jenny Lake Visitor Experience Survey

The focus of this study is to better understand visitor experiences within the Jenny Lake Area, which is this area (please see surveyor’s map if needed) of Grand Teton National Park.

Your participation in the study is voluntary. There are no penalties for not answering some or all questions, but because each participant will represent many others who will not be included in the study, your input is extremely important. The answers you provide will remain anonymous. Our results will be summarized so that the answers you provide cannot be associated with you or anyone in your group or household.

Grand Teton National Park thanks you for your assistance.

PAPERWORK REDUCTION ACT STATEMENT: The National Park Service is authorized by the NPS Research Mandate (54 USC 100702) to collect this information. This information will be used by park managers to understand existing social conditions, visitor experiences, and visitor perspectives about Jenny Lake area of Grand Teton National Park. Response to this request is voluntary. No action may be taken against you for refusing to supply the information requested. The permanent data will be anonymous. An agency may not conduct or sponsor, and a person is not required to respond to, a collection of information unless it displays a currently valid OMB control number.

BURDEN ESTIMATE Public reporting burden for this form is estimated to average 8 minutes per response. Please direct comments regarding the burden estimate or any other aspect of this form to: Jennifer N. Newton, Science and Resource Management, Grand Teton National Park, Jennifer_newton@nps.gov (email); or Phadrea Ponds, NPS Information Collection Coordinator, Fort Collins, CO; pponds@nps.gov (email).

TOPIC AREA 4: TRIP CHARACTERISTICS (TRIPC 7)

In what town did you and your personal group stay last night? (select one) If you stayed overnight at home, please select ‘stayed at home’ and write the name of your town.

 Stayed at home

Town:_____________________

 Stayed away from home

Town:_____________________

TOPIC AREA 2: TRIP PLANNING (ITIN 4)

How did your visit to Grand Teton National Park fit into your travel plans? (select one)

 This park is my primary destination

 This park is one of several destinations

 I am passing through the park to my primary destination

 I did not plan to visit this park

TOPIC AREA 4: TRIP CHARACTERISTICS (DEST 9)

How long did you and your personal group spend at Jenny Lake today? (Please list partial hours as ¼, ½, and ¾)

Hours spent: _______________________

TOPIC AREA 4: TRIP CHARACTERISTICS (DEST 22)

For today only, Please select all the locations that you and your personal group visited at Jenny Lake. (select all that apply). (Use the map on the next page to help you identify locations you visited).

Number to Left Corresponds to Location on Reference Map	Visited	Did not visit	Not sure
Hidden Falls	☐	☐	☐
Inspiration Point	☐	☐	☐
Overlook between Hidden Falls and Inspiration Point	☐	☐	☐
Horse Trail	☐	☐	☐
Cascade Canyon	☐	☐	☐
Lake Solitude	☐	☐	☐
Hanging Canyon	☐	☐	☐
Moose Ponds	☐	☐	☐
Jenny Lake Visitor Center
Other location: ________________________________________________________________

TOPIC AREA 5: RECREATION HISTORY (RecBACK 5)

On your visit to Jenny Lake today, which of these activities did you participate in? (Select all that apply)

Viewing wildlife	☐
Hiking or walking	☐
Shuttle boat ride	☐
Scenic boat tour	☐
Technical rock climbing	☐
Commercial guided technical rock climbing	☐
Fishing	☐
Swimming	☐
Visiting a visitor center	☐
Attending ranger talk or program	☐
Rented a canoe or kayak	☐
Other: _______________________________________________

TOPIC AREA 2: TRIP PLANNING (VARIATION OF ITIN 16)

During the planning process for your visit to Jenny Lake, how did the possibility of crowding affect your trip plans? (select one)

 It did not affect my plans

 I planned to visit at a time I thought would be less crowded

 I planned to visit on a day of the week I thought would be less crowded

 I planned to visit during the off-season when I thought it would be less crowded

 Other (please specify):___________________________

TOPIC AREA 3: TRANSPORTATION (PARKING 5)

When you planned this trip to Jenny Lake, did you think that it might be difficult to find parking here? (select one)

 Yes

 No

TOPIC AREA 7: EVALUATION OF SERVICES AND PROGRAMS (EVALSERV6-VARIATION)

Please rate your level of agreement regarding your expectations about visiting Jenny Lake. (select one for each response)

Agreement
Expected…	Not Relevant	Strongly disagree	Disagree	Neither	Agree	Strongly agree
To learn about the history and cultural significance of the area	☐	☐	☐	☐	☐	☐
To learn more about nature	☐	☐	☐	☐	☐	☐
To gain a better appreciation of nature	☐	☐	☐	☐	☐	☐
To view the scenic beauty	☐	☐	☐	☐	☐	☐
To enjoy the natural quiet and sounds of nature	☐	☐	☐	☐	☐	☐
To be close to nature	☐	☐	☐	☐	☐	☐
To view wildlife	☐	☐	☐	☐	☐	☐
To photograph wildlife	☐	☐	☐	☐	☐	☐
To experience wildlife in nature	☐	☐	☐	☐	☐	☐
To experience solitude	☐	☐	☐	☐	☐	☐
To experience a feeling of calmness or peace	☐	☐	☐	☐	☐	☐
To be where it is quiet	☐	☐	☐	☐	☐	☐
To experience new and different things	☐	☐	☐	☐	☐	☐
To experience a sense of discovery	☐	☐	☐	☐	☐	☐
To explore the area	☐	☐	☐	☐	☐	☐
To give my mind a rest	☐	☐	☐	☐	☐	☐
To release or reduce some tension	☐	☐	☐	☐	☐	☐
To get away from the usual demands of life	☐	☐	☐	☐	☐	☐
To be away from crowds of people	☐	☐	☐	☐	☐	☐
To experience open space	☐	☐	☐	☐	☐	☐
To experience more elbow room	☐	☐	☐	☐	☐	☐
To get some exercise	☐	☐	☐	☐	☐	☐
To improve my physical health	☐	☐	☐	☐	☐	☐
To gain a sense of self-confidence	☐	☐	☐	☐	☐	☐
To gain a sense of accomplishment	☐	☐	☐	☐	☐	☐
To share photos on social media	☐	☐	☐	☐	☐	☐
To spend time with family/friends	☐	☐	☐	☐	☐	☐
To bring my family closer together	☐	☐	☐	☐	☐	☐
To realize a good experience for my family	☐	☐	☐	☐	☐	☐
Other:_________________________	☐	☐	☐	☐	☐	☐

TOPIC AREA 5: RECREATION HISTORY (RecEXP 12)

How important to you was each of the following reasons for your visit to Jenny Lake? (select one for each response)

Importance
Importance…	Not Relevant	Not at all Important	Slightly Important	Moderately Important	Very Important	Extremely Important
To learn about the history and cultural significance of the area	☐	☐	☐	☐	☐	☐
To learn more about nature	☐	☐	☐	☐	☐	☐
To gain a better appreciation of nature	☐	☐	☐	☐	☐	☐
To view the scenic beauty	☐	☐	☐	☐	☐	☐
To enjoy the natural quiet and sounds of nature	☐	☐	☐	☐	☐	☐
To be close to nature	☐	☐	☐	☐	☐	☐
To view wildlife	☐	☐	☐	☐	☐	☐
To photograph wildlife	☐	☐	☐	☐	☐	☐
To experience wildlife in nature	☐	☐	☐	☐	☐	☐
To experience solitude	☐	☐	☐	☐	☐	☐
To experience a feeling of calmness or peace	☐	☐	☐	☐	☐	☐
To be where it is quiet	☐	☐	☐	☐	☐	☐
To experience new and different things	☐	☐	☐	☐	☐	☐
To experience a sense of discovery	☐	☐	☐	☐	☐	☐
To explore the area	☐	☐	☐	☐	☐	☐
To give my mind a rest	☐	☐	☐	☐	☐	☐
To release or reduce some tension	☐	☐	☐	☐	☐	☐
To get away from the usual demands of life	☐	☐	☐	☐	☐	☐
To be away from crowds of people	☐	☐	☐	☐	☐	☐
To experience open space	☐	☐	☐	☐	☐	☐
To experience more elbow room	☐	☐	☐	☐	☐	☐
To get some exercise	☐	☐	☐	☐	☐	☐
To improve my physical health	☐	☐	☐	☐	☐	☐
To gain a sense of self-confidence	☐	☐	☐	☐	☐	☐
To gain a sense of accomplishment	☐	☐	☐	☐	☐	☐
To tell others about my trip	☐	☐	☐	☐	☐	☐
To have others know that I have been here	☐	☐	☐	☐	☐	☐
To share photos on social media	☐	☐	☐	☐	☐	☐
To spend time with family/friends	☐	☐	☐	☐	☐	☐
To bring my family closer together	☐	☐	☐	☐	☐	☐
To realize a good experience for my family	☐	☐	☐	☐	☐	☐
Other:_________________________	☐	☐	☐	☐	☐	☐

TOPIC AREA 7: EVALUATION OF SERVICES AND PROGRAMS ( EVALSERV 6)

Please rate the quality of your opportunity to experience of the following items based on today’s visit to Jenny Lake. (select one for each response)

Quality
Opportunity…	Not Applicable	Very poor	Poor	Average	Good	Very good
To learn about the history and cultural significance of the area	☐	☐	☐	☐	☐	☐
To learn more about nature	☐	☐	☐	☐	☐	☐
To gain a better appreciation of nature	☐	☐	☐	☐	☐	☐
To view the scenic beauty	☐	☐	☐	☐	☐	☐
To enjoy the natural quiet and sounds of nature	☐	☐	☐	☐	☐	☐
To be close to nature	☐	☐	☐	☐	☐	☐
To view wildlife	☐	☐	☐	☐	☐	☐
To photograph wildlife	☐	☐	☐	☐	☐	☐
To experience wildlife in nature	☐	☐	☐	☐	☐	☐
To experience solitude	☐	☐	☐	☐	☐	☐
To experience a feeling of calmness or peace	☐	☐	☐	☐	☐	☐
To be where it is quiet	☐	☐	☐	☐	☐	☐
To experience new and different things	☐	☐	☐	☐	☐	☐
To experience a sense of discovery	☐	☐	☐	☐	☐	☐
To explore the area	☐	☐	☐	☐	☐	☐
To give my mind a rest	☐	☐	☐	☐	☐	☐
To release or reduce some tension	☐	☐	☐	☐	☐	☐
To get away from the usual demands of life	☐	☐	☐	☐	☐	☐
To be away from crowds of people	☐	☐	☐	☐	☐	☐
To experience open space	☐	☐	☐	☐	☐	☐
To experience more elbow room	☐	☐	☐	☐	☐	☐
To get some exercise	☐	☐	☐	☐	☐	☐
To improve my physical health	☐	☐	☐	☐	☐	☐
To gain a sense of self-confidence	☐	☐	☐	☐	☐	☐
To gain a sense of accomplishment	☐	☐	☐	☐	☐	☐
To tell others about my trip	☐	☐	☐	☐	☐	☐
To have others know that I have been here	☐	☐	☐	☐	☐	☐
To share photos on social media	☐	☐	☐	☐	☐	☐
To spend time with family/friends	☐	☐	☐	☐	☐	☐
To bring my family closer together	☐	☐	☐	☐	☐	☐
To realize a good experience for my family	☐	☐	☐	☐	☐	☐
Other:_________________________	☐	☐	☐	☐	☐	☐

TOPIC AREA 5: RECREATION HISTORY (RecEXP 5)

During your visit today, did other visitors and their activities interfere with your visit at Jenny Lake?

 No

 Yes

If yes, please explain where and how_____________________________________________________

TOPIC AREA 6: VISITOR EXPEREINCES (CROWD 19)

How crowded did you feel today at the following locations?

Location	Not at all crowded	Slightly crowded	Moderately crowded	Very crowded	Extremely crowded	Did not visit location
Hidden Falls						
Inspiration Point						
Overlook between Hidden Falls and Inspiration Point						
Horse Trail						
Cascade Canyon Trail						
Lake Solitude						
Hanging Canyon						
Moose Ponds						
Lakeshore Trail						
Jenny Lake Boating east dock						
Jenny Lake Boating west dock						

TOPIC AREA 8: HUMAN DIMENSIONS OF NATURAL RESOURCES (HDW2)

Please rate your overall level of approval of visitors feeding wildlife at Jenny Lake:

Strongly disapprove	Slightly disapprove	Neither	Slightly approve	Strongly approve
				

TOPIC AREA 5: RECREATION HISTORY (RecEXP 15)

What about Jenny Lake added most to your experience? _____________________________________________________________________________________

TOPIC AREA 5: RECREATION HISTORY (RecEXP 16)

What about Jenny Lake detracted most from your experience? ________________________________________________________________________________________________

TOPIC AREA 2: TRIP PLANNING (INFOSOURCE 9)

When planning your trip to Grand Teton National Park, what was your primary source of information about the Jenny Lake area? (check all that apply)

Did not obtain information prior to visit	☐
Previous visits	☐
Recommendation	☐
NPS Grand Teton Website	☐
Maps	☐
Social Media	☐
Visitor Center	☐
Mobile App	☐
Books	☐
Entrance Station Information	☐
Park signs	☐
Reside locally	☐
Other (please specify):_________________________________________ ☐

TOPIC AREA 2: TRIP PLANNING (INFOSOURCE 20)

How do you plan to share your experience? (example: word of mouth, social media)_________________ ___________

TOPIC AREA 4: TRIP CHARACTERISTICS (VISHIS7)

Including this visit, approximately how many times have you visited Jenny Lake?

Number of visits:__________________________

TOPIC AREA 1: RESPONDENT CHARACTERISTICS (LANG 4)

Which one language do you and members of your personal group primarily use to communicate with each other? (select one)

 English

 Other (please specify) _____________________________.

TOPIC AREA 1: RESPONDENT CHARACTERISTICS (VARIATION OF AGE 1)

In what year were you born?

Year born:__________________

TOPIC AREA 1: RESPONDENT CHARACTERISTICS (EDUC 1)

What is the highest level of formal education you have completed? (select one)

 Some high school

 High school graduate or GED

 Some college, business or trade school

 College, business or trade school graduate

 Some graduate school

 Master’s degree

 Doctoral or professional degree

TOPIC AREA 1: RESPONDENT CHARACTERISTICS (RES 2)

Are you a permanent resident or citizen of the United States?

 Yes (What is your zip code? __________)

 No (What is your country of origin? ______________________________)

TOPIC AREA 9: NATURAL/CULTURAL RESOURCE MANAGEMENT (OPMGMT 10)

Is there anything else you would like to tell us about your visit to Jenny Lake? ________________________________________________________________________________________

Thank you for your participation!

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