The OCC's Office of the Ombudsman
(Ombudsman) is committed to assessing its efforts to provide a fair
and expeditious appeal process to institutions under OCC
supervision. To perform this assessment, it is necessary to obtain
feedback from individual appellant institutions on the
effectiveness of the Ombudsman's current efforts to provide a fair
and expeditious appeals process and suggestions to enhance the bank
appeals process. The Ombudsman will use the information gathered to
assess adherence to OCC Bulletin 2013-15, "Bank Appeals Process,"
dated June 7, 2013, for each appeal submitted and to enhance its
bank appeals program.
US Code:
12 USC
1 Name of Law: The National Bank Act
The increase in burden is due
to the fact that this is a new collection.
No
No
No
No
No
Uncollected
Patricia Miller 906 779-7328
patricia.miller@occ.treas.gov
No
On behalf of this Federal agency, I certify that
the collection of information encompassed by this request complies
with 5 CFR 1320.9 and the related provisions of 5 CFR
1320.8(b)(3).
The following is a summary of the topics, regarding
the proposed collection of information, that the certification
covers:
(i) Why the information is being collected;
(ii) Use of information;
(iii) Burden estimate;
(iv) Nature of response (voluntary, required for a
benefit, or mandatory);
(v) Nature and extent of confidentiality; and
(vi) Need to display currently valid OMB control
number;
If you are unable to certify compliance with any of
these provisions, identify the item by leaving the box unchecked
and explain the reason in the Supporting Statement.