Non-response Survey

O
MB Control Number: 1024-0270

Expiration Date:

National Park Service - Glen Canyon Survey

Non-response Phone Script

Hello, my name is __________. I am calling because a few weeks ago, you received a survey about the operation of Glen Canyon Dam. This is a survey sponsored by the National Park Service. We are calling a small number of people we have not heard from in order to understand a little bit about the people who did not return the survey. We are not selling anything or asking for any donations, and will only take about 5 minutes to complete. Do you have time to answer some questions?

 If YES - then continue by reading the following statement regarding the Paperwork Reduction and Privacy Act.)

Before we begin, I would like to let you know that this survey has been approved by the Office of Management and Budget. I am also required to tell you that A Federal agency may not conduct or sponsor, and that you are not required to respond to a collection of information unless it has a currently valid OMB control number. The control number for this collection is 1024-0270. Secondly, your participation is voluntary and your name will never be connected with your individual responses. Finally, if you have any questions about this survey, I have a name and contact number available if you would like to have it. Can we begin? (Go to Question #1 below)

 If NO (caller refuses to participate) then ask: Is there a better time to call back?

 Yes (Record the time _____________)

 No Thank you for your time. End the call.

1. To your knowledge, have you ever been to Glen Canyon Dam in Arizona?

• No  Yes

2. Have you ever visited any national parks in the United States?

 No  Yes  Don’t Know

3. Have you ever visited Grand Canyon National Park?

 No  Yes

4. RECORD GENDER

 Male

 Female

5. What is your age? ________ years old

6. Including yourself, how many people live in your household? ________ total number of people

7. What is the highest degree or level of school you have completed? (read aloud and check one)

 No high school diploma

 High school diploma or GED

 Some college credit but no degree

 Associate’s degree (for example: AA or AS)

 Bachelor’s degree (for example: BA or BS)

 Some graduate school or professional school credit or a graduate or professional degree

8. Are you Hispanic or Latino?

 No  Yes

9. We would like to know which racial group or groups you consider yourself to belong to. I will read you the five groups and you can select one or more.

 American Indian or Alaska Native

 Asian

 Black or African American

 Native Hawaiian or other Pacific Islander

 White

10. Do you or either of your parents belong to a Native American Tribe?

 No if NO go to Q12

 Yes if YES, go to Q11

11. What Tribe does your parent belong to?

Apache Havasupai Hopi Hualapai

Navajo Pueblo Zuni Other (please specify):______________________________

12. What was your total pre-tax household income, including all earners in your household, in 2013? Please tell me which category is closest.

 Under $25,000  $25,000 to $34,999  $35,000 to $49,999

 $50,000 to $74,999  $75,000 to $99,999 $100,000 to $199,999

 $200,000 or more

THANK YOU FOR YOUR HELP!

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