Form SV-2015-0004 Vendor Survey

U.S. Department of State OMB No: 1405-0193

Pre-Award & Debriefing Satisfaction Survey Expiration Date: 7/31/2017

Estimated Burden: 5 minutes

SV-2015-0004

Your firm submitted an offer for Solicitation No. __________________________.

Please provide us with your feedback on the acquisition process. Your answers will help us assess our performance and identify our strengths and weaknesses. The survey should take no more than 10 minutes to complete. The survey will be issued after any and all debriefings have been conducted and therefore cannot impact the award decision in any way. The results from the survey will not be published or made publicly available.

Please submit your response within the next thirty days to: [insert agency contact information here].

Please rate your level of satisfaction on a scale of 1 to 5, with 5 being “Very Satisfied” and 1 being “Very Dissatisfied”

	Very Satisfied				Very Dissatisfied
Requirements Development Process - How satisfied were you:
With the agency’s vendor engagement methods (e.g., RFIs, draft RFP, pre-award conferences) in fostering early communication and exchange before receipt of proposals?	5	4	3	2	1	N/A
That the exchange offered by any industry day(s) offered valuable information that improved your understanding of the agency’s requirements?	5	4	3	2	1	N/A
With the agency’s understanding of your firm’s marketplace?	5	4	3	2	1	N/A
With the clarity of the final requirements?	5	4	3	2	1	N/A
Solicitation Phase - How satisfied were you:
That the agency kept vendors informed about any delays in the solicitation process (considering both the initial release and any subsequent delays)?	5	4	3	2	1	N/A
That the solicitation included clear proposal submission instructions that sufficiently guided offerors or respondents in preparing proposals or responses to requests for information?	5	4	3	2	1	N/A
That the government chose an appropriate contract type?	5	4	3	2	1	N/A
That the government chose an appropriate source selection methodology?	5	4	3	2	1	N/A
That the agency answered questions regarding the solicitation in such a way that it helped you to prepare the proposal?	5	4	3	2	1	N/A
With the opportunity to propose unique and innovative solutions (i.e., the solicitation promoted innovation)?	5	4	3	2	1	N/A
With the clarity of the solicitation’s evaluation criteria?	5	4	3	2	1	N/A
With the amount of time the agency gave to submit a proposal?	5	4	3	2	1	N/A
That the solicitation’s evaluation criteria allowed for the best selection among competing proposals?	5	4	3	2	1	N/A
Award Execution and Debriefings- How satisfied were you:
With the agency’s resolution of issues/concerns related to the contracting process?	5	4	3	2	1	N/A
With the robustness of the agency’s debriefing (i.e., it allowed you to understand how to improve on similar efforts in the future)?	5	4	3	2	1	N/A
How satisfied were you with your overall experience on this acquisition?	5	4	3	2	1	N/A
Please provide any additional comments:
Are you a small business?	Yes			No

Public reporting burden for this collection of information is estimated to average 5 minutes per response, including time required for searching existing data sources, gathering the necessary documentation, providing the information and/or documents required, and reviewing the final collection. You do not have to supply this information unless this collection displays a currently valid OMB control number. If you have comments on the accuracy of this burden estimate and/or recommendations for reducing it, please send them to: AQMOps@state.gov.