Assessing the Use and Institutionalization of Watch, War

NOAA Customer Surveys

NOAA_NWS_Institutionalization Survey_OMB Submittal_8_22_16

Instiutionalization Survey

OMB: 0648-0342

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NOAA National Weather Service Survey:

Assessing the Use and Institutionalization of Watch, Warning, and Advisory Language in Organizational Policies, Procedures, and Decision-Making


This is a voluntary survey.



NOAA’s National Weather Service (NWS) is seeking to improve how it communicates weather and water information to the public. As part of this effort, NWS needs feedback from people such as yourself on the extent to which its information is used in setting policies, establishing procedures, and making decisions within your organization. In particular, NWS is interested in the extent to which your organization uses three specific types of NWS products: watches, warnings, and advisories. We’ll describe these terms on the next page.


This survey is aimed at those individuals and organizations that use NWS weather information to make decisions, write policies, develop procedures, or conduct other such activities. These entities could include emergency management agencies, departments of transportation or public works, insurance companies, schools and universities, and others. Please feel free to send the survey Web link to your colleagues, or to organizations that use or communicate weather-related information.


Completing this survey is voluntary, and your responses to the questions are anonymous. Please note that the "save and continue" feature allows you to exit the survey and return to it at another time. Your responses will be saved for one week. Be aware that your saved responses may be viewed by others when using a public computer. For any questions or comments regarding this process, please email them to hazsimp@noaa.gov


Paperwork Reduction Act Statement: Public reporting burden for this collection of information is estimated at 20 minutes per response, including the time for reviewing instructions, searching existing data sources, gathering and maintaining the data needed, and completing and reviewing the collection of information. Send comments regarding this burden estimate or any other suggestions for reducing this burden to Sarah Brabson, NOAA National Weather Service, SSMC 2, Room 17205, 1325 East West Highway, Silver Spring, MD. Notwithstanding any other provisions of the law, no person is required to respond to, nor shall any person be subjected to a penalty for failure to comply with, a collection of information subject to the requirements of the Paperwork Reduction Act, unless that collection of information displays a currently valid OMB Control Number.




General Background


  1. Which of the following categories best describes your primary area of employment (choose one)?

  • Agriculture

  • Air Transportation

  • Construction

  • Education – College/University

  • Education – PreK-12

  • Emergency Management (includes Fire, EMS, Law Enforcement, SAR, etc.)

  • Energy Production

  • Entertainment – Indoor Venue

  • Entertainment – Outdoor Venue

  • Finance, Insurance & Reinsurance

  • Health Care & Social Assistance

  • Hotel & Food Services

  • Humanitarian/Disaster Relief

  • Manufacturing

  • Marine Transportation

  • Media & Broadcasting

  • Military

  • Mining/Drilling

  • Natural Resources/Land Management

  • Parks and Outdoor Recreation

  • Rail/Surface Transportation

  • Religious

  • Retail

  • Research, Science & Technology

  • Telecommunications

  • Transportation/Transit Agency

  • Utilities & Public Works

  • Water Management

  • Weather/Climate Industry

  • Wholesale


  • Other Government/Public Entity [Allow open ended response for which entity]

  • Other Private Entity [Allow open ended response for which entity]


[Conditional: If the answer to 1 includes any of the following, Emergency Management, Transportation/Transit Agency, Energy/Utilities, Healthcare/Social Assistance, Natural Resources/Land Management, Parks and Outdoor Recreation, Water Management OR Other Government Agency, then ask the question 2]


  1. At what level do you work?

  • Federal Government

  • State Government

  • Local Government

  • Tribal Government

  • My organization is not a government agency



  1. What is the name of your organization?



  1. Which of the following best describes your role in your job?

  • Upper management

  • Middle management

  • Junior management

  • Administrative staff

  • Support staff

  • Field operator

  • Undergraduate student

  • Graduate student

  • Trained professional

  • Consultant

  • Researcher

  • Self-employed

  • Other


  1. In what states/territories do you primarily operate (check all that apply). If you work nationwide, check “Nationwide”)?

  • AL

  • AK

  • AR

  • AZ

  • CA

  • CO

  • CT

  • DC

  • DE

  • FL

  • GA

  • HI

  • IA

  • ID

  • IL

  • IN

  • KS

  • KY

  • LA

  • MA

  • MD

  • ME

  • MI

  • MN

  • MO

  • MS

  • MT

  • NC

  • ND

  • NE

  • NH

  • NJ

  • NM

  • NV

  • NY

  • OH

  • OK

  • OR

  • PA

  • RI

  • SC

  • SD

  • TN

  • TX

  • UT

  • VA

  • VT

  • WA

  • WI

  • WV

  • WY

  • Nationwide

  • AS

  • GU

  • MP

  • PR

  • VI


  1. In what type of area do you primarily operate (check as many as apply):

  • Urban

  • Suburban

  • Rural/Wilderness


{NEXT SCREEN}



Background on NWS Watches, Warnings and Advisories


T he NWS issues watches, warnings, and advisories for a diverse set of weather and water events, such as severe thunderstorms, tropical storms, winter weather, flooding, and extreme heat. The picture to right provides an example of what these products look like when they come from the NWS. The questions in the next section of this survey focus on your organization’s use of NWS watches, warnings and/or advisories in policies, protocols, laws, contracts, operating procedures, guidance documents, or other formal or informal activities. Here are the general definitions of these terms:


Watch: A watch is used when the risk of a hazardous weather or water event has increased, but its occurrence, location and/or timing is still somewhat uncertain. This term is intended to provide enough lead-time so those who need to set their plans in motion can do so.


Warning/Advisory: A warning or advisory is used when a hazardous weather or water event is imminent, or is already occurring. A warning is used for conditions that pose a threat to life and property. An advisory is used for less serious conditions that cause significant inconvenience and, if proper precautions are not taken, could pose a threat to life and property. When a warning or advisory is issued, preparations should be completed or rushed to completion.



{NEXT SCREEN}




  1. Does your organization use NWS watches, warnings, or advisories in its activities, operations, or decision-making?

___ Yes

___ No [Exit survey]


  1. How much do you use NWS watches, warnings, or advisories in your organization?


Making staffing decisions (placing people on call, adding staff, etc.).

  • Not at all

  • To a small extent

  • To a large extent

  • It is the deciding factor

Activating an emergency operations center.

  • Not at all

  • To a small extent

  • To a large extent

  • It is the deciding factor

Sounding outdoor sirens.

  • Not at all

  • To a small extent

  • To a large extent

  • It is the deciding factor

Making evacuation decisions

  • Not at all

  • To a small extent

  • To a large extent

  • It is the deciding factor

Moving people to safety/sheltering.

  • Not at all

  • To a small extent

  • To a large extent

  • It is the deciding factor

Allocating or pre-positioning resources (vehicles, salt/sand, etc.).

  • Not at all

  • To a small extent

  • To a large extent

  • It is the deciding factor

Scheduling or canceling events (school, outdoor events, etc.).

  • Not at all

  • To a small extent

  • To a large extent

  • It is the deciding factor

Carrying out standard operating procedures.

  • Not at all

  • To a small extent

  • To a large extent

  • It is the deciding factor

Other:______________________________________________________


  • Not at all

  • To a small extent

  • To a large extent

  • It is the deciding factor



{NEXT SCREEN}

We now want to ask you about each of these NWS products (watches, warnings, and advisories) individually and get a sense of whether those terms are used in official documents or policies. Let’s start with the term watch. A watch is used when the risk of a hazardous weather event has increased, but its occurrence, location, and/or timing is still somewhat uncertain. This term is intended to provide enough lead-time so those who need to set their plans in motion can do so.


  1. Is the NWS term watch specifically written into any of your organization’s policies, contracts, operating procedures, or by-laws?

___ Yes

___ No


  1. Is the NWS term watch specifically written into any statutes, ordinances, or executive orders enacted by a separate body that your organization must follow?

___ Yes

___ No [Skip to Question 13]


  1. Which of your organization’s policies, contracts, operating procedures, or by-laws uses the NWS term watch? Please include any statutes, ordinances, or executive orders enacted by a separate body that your organization must follow. (Please use as few words as possible to describe.)

[Open -ended]


  1. In your best estimation, if the NWS were to alter this specific term (but continue to convey the same information), how much time would your organization need to adapt your policies, contracts, operating procedures, or by-laws? (Check one.)

  • ___ 0-3 months

  • ___ 4-6 months

  • ___ Over 6 months to 1 year

  • ___ Over a year, but not more than 2 years

  • ___ More than 2 years


  1. Do your organization’s policies, contracts, operating procedures, or by-laws use the information contained in NWS watches?

___ Yes

___ No


  1. For what types of weather events do you depend on a watch? (Check all that apply)

  • Tropical cyclones (tropical storms, hurricanes)

  • Severe weather (thunderstorms, damaging winds, tornadoes/waterspouts, hail)

  • Winter storms (snow, freezing rain, ice)

  • Inland Flooding (including flash and river/stream flooding)

  • Coastal flooding (including tsunamis and storm surge)

  • Extreme heat

  • Extreme cold and wind chills

  • Poor visibility (dust storms, fog)

  • Fire weather conditions

  • Rough waters (high surf, gales, rough seas, choppy waters, rip currents)


{NEXT SCREEN}

Now let’s turn to warnings. A warning is used when a hazardous weather event is imminent, or is already occurring. A warning is used for conditions that pose a threat to life and property. When a warning is issued, preparations should be completed or rushed to completion.


  1. Is the NWS term warning specifically written into any of your organization’s policies, contracts, operating procedures, or by-laws?

___ Yes

___ No


  1. Is the NWS term warning specifically written into any statutes, ordinances, or executive orders enacted by a separate body that your organization must follow?

___ Yes

___ No [Skip to Question 19]


  1. Which of your organization’s policies, contracts, operating procedures, or by-laws uses the NWS term warning? Please include any statutes, ordinances, or executive orders enacted by a separate body that your organization must follow. (Please use as few words as possible to describe.)

[Open -ended]


  1. In your best estimation, if the NWS were to alter this specific term (but continue to convey the same information), how much time would your organization need to adapt your policies, contracts, operating procedures, or by-laws? (Check one.)

  • 0-3 months

  • 4-6 months

  • Over 6 months to 1 year

  • Over a year, but not more than 2 years

  • More than 2 years


  1. Do your organization’s policies, contracts, operating procedures, or by-laws use the information contained in NWS warnings?

___ Yes

___ No


  1. For what types of weather events do you depend on a warning? (Check all that apply.)

  • Tropical cyclones (tropical storms, hurricanes)

  • Severe weather (thunderstorms, damaging winds, tornadoes/waterspouts, hail)

  • Winter storms (snow, freezing rain, ice)

  • Inland flooding (including flash and river/stream flooding)

  • Coastal flooding (including tsunamis and storm surge)

  • Extreme heat

  • Extreme cold and wind chills

  • Poor visibility (dust storms, fog)

  • Fire weather conditions

  • Rough waters (high surf, gales, rough seas, choppy waters, rip currents)



{NEXT SCREEN}



Finally, let’s discuss advisories. An advisory is used when a hazardous weather event is imminent, or is already occurring. An advisory is used for less serious conditions than those associated with a warning, but that cause significant inconvenience and, if proper precautions are not taken, could pose a threat to life and property. When an advisory is issued, preparations should be completed or rushed to completion.

  1. Is the NWS term advisory specifically written into any of your organization’s policies, contracts, operating procedures, or by-laws?

___ Yes

___ No


  1. Is the NWS term advisory specifically written into any statutes, ordinances, or executive orders enacted by a separate body that your organization must follow?

___ Yes

___ No [Skip to Question 25]


  1. Which of your organization’s policies, contracts, operating procedures, or by-laws uses the NWS term advisory? Please include any statutes, ordinances, executive orders enacted by a separate body that your organization must follow. (Please use as few words as possible to describe.)

[Open -ended]

  1. In your best estimation, if the NWS were to alter this specific term (but continue to convey the same information), how much time would your organization need to adapt your policies, contracts, operating procedures, or by-laws? (Check one.)

  • 0-3 months

  • 4-6 months

  • Over 6 months to 1 year

  • Over a year, but not more than 2 years

  • More than 2 years


  1. Do your organization’s policies, contracts, operating procedures, or by-laws use the information contained in NWS advisories?

___ Yes

___ No


  1. For what weather events do you depend on an advisory? (Check all that apply.)

  • Severe weather (thunderstorms, damaging winds, tornadoes/waterspouts, hail)

  • Winter storms (snow, freezing rain, ice)

  • Inland flooding and river/stream flooding

  • Coastal flooding (including tsunamis and storm surge)

  • Extreme heat

  • Extreme cold and wind chills

  • Poor visibility (dust storms, fog)

  • Rough waters (high surf, gales, rough seas, choppy waters, rip currents)



{NEXT SCREEN}


  1. Do you have software or technology that relies on the words watch, warning, or advisory? ___

___ Yes

___ No [Skip to Question 30]


  1. What software or technology rely on the words? [open-ended, but short/limited characters!]


  1. In your best estimation, how much time do you need to adapt your software or technology? (Check one.)

      • 0-3 months

      • 4-6 months

      • Over 6 months to 1 year

      • Over 1 year, but not more than 2 years

      • More than 2 years


{NEXT SCREEN}



  1. In the table below, please rate the extent that you agree or disagree with each statement. In these statements, the term “policy” should be interpreted broadly to mean policies, contracts, guiding documents, laws or operating procedures.


Not at all Very Much

I rely more on the fact that a watch, warning, or advisory is issued than I do the information conveyed by these words.


One or more of the terms watch, warning, or advisory are embedded in my organization’s policies.


If the NWS changed the wording of watch, warning, or advisory to a new term(s), this would have major impacts on my policies.


The information conveyed in the text of a watch, warning or advisory is more important to my organization than the terms themselves.


My software program could easily adapt to new hazard message terms.


I rely on both the terms watch, warning or advisory, as well as the information conveyed by these terms.


Changing my software would be difficult right now.


Introducing new terms into my organization’s policies would be difficult.


If the NWS changed the words watch, warning, or advisory to new terms, it would have a major impact on my policies.


Changing the terms watch, warning, advisory would have very little impact on me and my organization.


1 2 3 4 5 6 N/A




1 2 3 4 5 6 N/A




1 2 3 4 5 6 N/A




1 2 3 4 5 6 N/A





1 2 3 4 5 6 N/A



1 2 3 4 5 6 N/A




1 2 3 4 5 6 N/A



1 2 3 4 5 6 N/A



1 2 3 4 5 6 N/A




1 2 3 4 5 6 N/A



Thank you for taking the time to complete this survey. Your input will be very helpful to NOAA’s National Weather Service as it considers enhancements to the current watch, warning, and advisory system.


Please feel free to share this survey link with your coworkers and colleagues.

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