HRSA Grantee Satisfaction

ICR 201501-0906-001

OMB: 0906-0006

Federal Form Document

Forms and Documents
Document
Name
Status
Form and Instruction
New
Supporting Statement B
2015-02-19
Supporting Statement A
2015-02-19
IC Document Collections
IC ID
Document
Title
Status
214691 New
ICR Details
0906-0006 201501-0906-001
Historical Active
HHS/HRSA
HRSA Grantee Satisfaction
New collection (Request for a new OMB Control Number)   No
Regular
Approved with change 03/02/2015
Retrieve Notice of Action (NOA) 01/20/2015
  Inventory as of this Action Requested Previously Approved
03/31/2018 36 Months From Approved
4,566 0 0
1,903 0 0
0 0 0

The HRSA Grantee Satisfaction Survey will provide meaningful and relevant results to agency decision-makers about various customer satisfaction domains (e.g., efficiency, timeliness, usefulness, responsiveness, quality and overall satisfaction with HRSA project officers, products and services). The survey results will provide HRSA with concrete indicators regarding the best areas in which to dedicate time, energy and resources to improve customer service. Uses to which it will be put: This information will be used to support agency-wide continuous quality improvement (CQI) efforts. It will also be used by HRSA to improve the efficiency, quality, and timeliness of its grants business processes, as well as to strengthen its partnership with its external customers. Brief description of the respondents: Respondents will be HRSA Grantees, specifically individuals who hold positions as a grantee's Grant Administrator, Business Officer, or Project Director/Principal Investigators, etc.

EO: EO 12862 Name/Subject of EO: Setting Customer Service Standards
  
None

Not associated with rulemaking

  79 FR 58790 09/30/2014
80 FR 232 01/05/2015
No

1
IC Title Form No. Form Name
HRSA Grantee Satisfaction 1 HRSA Grantee Satisfaction

  Total Approved Previously Approved Change Due to New Statute Change Due to Agency Discretion Change Due to Adjustment in Estimate Change Due to Potential Violation of the PRA
Annual Number of Responses 4,566 0 0 4,566 0 0
Annual Time Burden (Hours) 1,903 0 0 1,903 0 0
Annual Cost Burden (Dollars) 0 0 0 0 0 0
Yes
Miscellaneous Actions
No
This is a new information collection.

$3,286
No
No
No
No
No
Uncollected
Jodi Duckhorn 301 443-1984 jduckhorn@hrsa.gov

  No

On behalf of this Federal agency, I certify that the collection of information encompassed by this request complies with 5 CFR 1320.9 and the related provisions of 5 CFR 1320.8(b)(3).
The following is a summary of the topics, regarding the proposed collection of information, that the certification covers:
 
 
 
 
 
 
 
    (i) Why the information is being collected;
    (ii) Use of information;
    (iii) Burden estimate;
    (iv) Nature of response (voluntary, required for a benefit, or mandatory);
    (v) Nature and extent of confidentiality; and
    (vi) Need to display currently valid OMB control number;
 
 
 
If you are unable to certify compliance with any of these provisions, identify the item by leaving the box unchecked and explain the reason in the Supporting Statement.
01/20/2015


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