Balance Scorecard Survey for Conferences and Training Attendees

Generic Request for Customer Service-Related Data Collections

BalanceScorecardConfAttendeesInstrument

Balance Scorecard Survey for Conferences and Training Attendees

OMB: 0693-0031

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Page 1of3

Conference Survey FYI 5

...

Conference Survey FY15
1.

* 1. Please rate your overall satisfaction with this conference:
0

Completely Satisfied

0

Very Satisfied

0

Somewhat Satisfied

0

Somewhat Dissatisfied

0

Very Dissatisfied

0

Don't Know

* 2. Based on your experience, how likely are you to recommend participation in another NIST-sponsored conference?
0

Extremely Likely

0

Very Likely

0

Somewhat Likely

0

Not Very Likely

0

Not At All Likely

0

Don't know

* 3. Please rate the following:
Completely

Somewhat

Somewhat

Very

Satisfied

Very Satisfied

Satisfied

Dissatisfied

Dissatisfied

Don't Know

Registration Process

0

0

0

0

0

0

Presenters/Speakers

0

0

0

0

0

0

Conference Materials

0

0

0

0

0

0

Quality of AudioNideo

0

0

0

0

0

0

Meeting Room Setup

0

0

0

0

0

0

On-Site Assistance

0

0

0

0

0

0

https://www.surveymonkey.com/r/6VF5Y9P

11117/2014

Page 2of3

Conference Survey FYI 5

Completely
Satisfied
Pre-Conference

Very Satisfied

0

0

Somewhat

Somewhat

Very

Satisfied

Dissatisfied

Dissatisfied

0

0

0

Don't Know

0

Assistance via
Phone/Email

* 4. How well did this conference meet your expectations?
0

Exceeded All Expectations

0

Exceeded Some Expectations

0

Met Most Expectations

0

Met Some Expectations

0

Did Not Meet Expectations

0

Don't Know

5. Do you think this conference was worth the overall registration and travel cost?

0

Yes

0

No

6. What did you like most about this conference?

7. What did you like least about this conference?

8. What item would you add/change to improve the value of this conference?

0

Registration Cost

0

Food Service

0

Symposium Location

0

Technical Content

9. Please explain your choice above:

10. How did you hear about this conference?

1 1 I 1 r'1 ' ""' f\ 1 A

Page 3of3

Conference Survey FYI 5

.

NIST Website

D

NIST Newsletter

D

NIST Social Media Site

D

Colleague/Friend

D

Email Invitation

Other (please specify)

This collection of information contains Paperwork Reduction Act (PRA) requirements approved by the Office of Management and
Budget (OMB). Notwithstanding any other provisions of the law, no person is required to respond to, nor shall any person be subject
to a penalty for failure to comply with, a collection of information subject to the requirements of the PRA unless that collection of
information displays a currently valid OMB control number. Public reporting burden for this collection is estimated to be 2-5 minutes
per response, including the time for reviewing instructions, searching existing data sources, gathering and maintaining the data
needed and completing and reviewing the collection of information. Send comments regarding this burden estimate or any aspect of
th is collection of information, including suggestions for reducing this burden , to the National Institute of Standards and Technology,
Attn : Marylou Norris, Marylou.Norris@nist.gov, (301) 975-2002 .
OMB Control No. 0693-0031
Expiration Date: 03-31-2015

[ionej

https://www.surveymonkey.com/r/6VF5Y9P

11/17/2014


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