| Model Instance Name: | ||||||||
| Recreation.gov Satisfaction Survey |
|
|||||||
| MID: | AxMwRh0wwoA4YgktwEs50g== | |||||||
| Partitioned (Yes) | ||||||||
| Date: | 8/14/2012 | |||||||
| Recreation.gov Satisfaction Survey | ||||||||
| Model questions utilize the ACSI methodology to determine scores and impacts | ||||||||
| ELEMENTS (drivers of satisfaction) | CUSTOMER SATISFACTION | FUTURE BEHAVIORS | ||||||
| MQ Label | MQ Label | MQ Label | ||||||
| Content (1=Poor, 10=Excellent, Don't Know) | Satisfaction | Likelihood to Return (1=Not Very Likely, 10=Very Likely) | ||||||
| 1 | Content - Accuracy | Please rate the accuracy of information on this site. | 31 | Satisfaction - Overall | What is your overall satisfaction with this site? | 34 | Return | How likely are you to return to this site? |
| 2 | Content - Quality | Please rate the quality of information on this site. | 32 | Satisfaction - Expectations | How well does this site meet your expectations? | Recommend (1=Not Very Likely, 10=Very Likely) | ||
| 3 | Content - Freshness | Please rate the freshness of content on this site. | 33 | Satisfaction - Ideal | How does this site compare to your idea of an ideal website? | 35 | Recommend | How likely are you to recommend this site to someone else? |
| Functionality (1=Poor, 10=Excellent, Don't Know) | Primary Resource (1=Not Very Likely, 10=Very Likely) | |||||||
| 4 | Functionality - Usefulness | Please rate the usefulness of the features provided on this site. | 36 | Primary Resource | How likely are you to use this site as your primary resource for information about Federal recreation? | |||
| 5 | Functionality - Convenient | Please rate the convenience of the features on this site. | Make Online Reservation | |||||
| 6 | Functionality - Variety | Please rate the variety of features on this site. | 37 | Likelihood to Reserve Online | How likely are you to make an online reservation from this site in the future? | |||
| Look and Feel (1=Poor, 10=Excellent, Don't Know) | Make Phone Reservation | |||||||
| 7 | Look and Feel - Appeal | Please rate the visual appeal of this site. | 38 | Make Phone Reservation | How likely are you to make a reservation by phone using the Recreation.gov call center in the future? | |||
| 8 | Look and Feel - Balance | Please rate the balance of graphics and text on this site. |
|
|||||
| 9 | Look and Feel - Readability | Please rate the readability of the pages on this site. | ||||||
| Navigation (1=Poor, 10=Excellent, Don't Know) | ||||||||
| 10 | Navigation - Organized | Please rate how well the site is organized. | ||||||
| 11 | Navigation - Options | Please rate the options available for navigating this site. | ||||||
| 12 | Navigation - Layout | Please rate how well the site layout helps you find what you are looking for. | ||||||
| 13 | Navigation - Clicks | Please rate the number of clicks to get where you want on this site. | ||||||
| Search (1=Poor, 10=Excellent, Don't Know) | ||||||||
| 14 | Search - Results Relevance | Please rate the relevance of search results on this site. | ||||||
| 15 | Search - Results Organization | Please rate the organization of search results on this site. | ||||||
| 16 | Search - Results Help | Please rate how well the search results help you decide what to select. | ||||||
| 17 | Search - Feature Narrow | Please rate how well the search feature helps you to narrow the results to find what you want. | ||||||
| Site Performance (1=Poor, 10=Excellent, Don't Know) | ||||||||
| 18 | Site Performance - Loading | Please rate the speed that pages load on this site. | ||||||
| 19 | Site Performance - Consistency | Please rate the consistency of speed from page to page on this site. | ||||||
| 20 | Site Performance - Errors | Please rate the ability to load pages without getting error messages on this site. | ||||||
| Tasks/Transactions (1=Poor, 10=Excellent, Don't Know) | ||||||||
| 21 | Tasks - Completion Ease | Please rate the ease of completing task(s) on this site. | ||||||
| 22 | Tasks - Privacy | Please rate the degree of privacy in completing tasks on this site. | ||||||
| 23 | Tasks - Verification | Please rate the verification of task completion on this site. | ||||||
| 24 | Tasks - Help Availability | Please rate the availability of help with questions or problems on this site. | ||||||
| Travel Browsing (1=Poor, 10=Excellent, Don't Know) | ||||||||
| 25 | Travel Browsing - Locate | Please rate the ability to locate desired recreational options on this site. | ||||||
| 26 | Travel Browsing - Selection | Please rate the selection of recreational options on this site. | ||||||
| 27 | Travel Browsing - Options | Please rate the ability to browse recreational options on this site. | ||||||
| Travel Information (1=Poor, 10=Excellent, Don't Know) | ||||||||
| 28 | Travel Information - Clarity | Please rate the clarity of recreational descriptions on this site. | ||||||
| 29 | Travel Information - Thoroughness | Please rate the thoroughness of recreational descriptions on this site. | ||||||
| 30 | Travel Information - Usefulness | Please rate the usefulness of recreational images on this site. | ||||||
| Model Instance Name: | ||||||||
| Recreation.gov Satisfaction Survey |
|
|||||||
| MID: | AxMwRh0wwoA4YgktwEs50g== | |||||||
| Partitioned (Yes) | ||||||||
| Date: | 8/14/2012 | |||||||
| Recreation.gov Satisfaction Survey | ||||||||
| Model questions utilize the ACSI methodology to determine scores and impacts | ||||||||
| ELEMENTS (drivers of satisfaction) | CUSTOMER SATISFACTION | FUTURE BEHAVIORS | ||||||
| MQ Label | MQ Label | MQ Label | ||||||
| Content (1=Poor, 10=Excellent, Don't Know) | Satisfaction | Likelihood to Return (1=Not Very Likely, 10=Very Likely) | ||||||
| 1 | Content - Accuracy | Please rate the accuracy of information on this site. | 31 | Satisfaction - Overall | What is your overall satisfaction with this site? | 34 | Return | How likely are you to return to this site? |
| 2 | Content - Quality | Please rate the quality of information on this site. | 32 | Satisfaction - Expectations | How well does this site meet your expectations? | Recommend (1=Not Very Likely, 10=Very Likely) | ||
| 3 | Content - Freshness | Please rate the freshness of content on this site. | 33 | Satisfaction - Ideal | How does this site compare to your idea of an ideal website? | 35 | Recommend | How likely are you to recommend this site to someone else? |
| Functionality (1=Poor, 10=Excellent, Don't Know) | Primary Resource (1=Not Very Likely, 10=Very Likely) | |||||||
| 4 | Functionality - Usefulness | Please rate the usefulness of the features provided on this site. | 36 | Primary Resource | How likely are you to use this site as your primary resource for information about Federal recreation? | |||
| 5 | Functionality - Convenient | Please rate the convenience of the features on this site. | Make Online Reservation | |||||
| 6 | Functionality - Variety | Please rate the variety of features on this site. | 37 | Likelihood to Reserve Online | How likely are you to make an online reservation from this site in the future? | |||
| Look and Feel (1=Poor, 10=Excellent, Don't Know) | Make Phone Reservation | |||||||
| 7 | Look and Feel - Appeal | Please rate the visual appeal of this site. | 38 | Make Phone Reservation | How likely are you to make a reservation by phone using the Recreation.gov call center in the future? | |||
| 8 | Look and Feel - Balance | Please rate the balance of graphics and text on this site. |
|
|||||
| 9 | Look and Feel - Readability | Please rate the readability of the pages on this site. | ||||||
| Navigation (1=Poor, 10=Excellent, Don't Know) | ||||||||
| 10 | Navigation - Organized | Please rate how well the site is organized. | ||||||
| 11 | Navigation - Options | Please rate the options available for navigating this site. | ||||||
| 12 | Navigation - Layout | Please rate how well the site layout helps you find what you are looking for. | ||||||
| 13 | Navigation - Clicks | Please rate the number of clicks to get where you want on this site. | ||||||
| Search (1=Poor, 10=Excellent, Don't Know) | ||||||||
| 14 | Search - Results Relevance | Please rate the relevance of search results on this site. | ||||||
| 15 | Search - Results Organization | Please rate the organization of search results on this site. | ||||||
| 16 | Search - Results Help | Please rate how well the search results help you decide what to select. | ||||||
| 17 | Search - Feature Narrow | Please rate how well the search feature helps you to narrow the results to find what you want. | ||||||
| Site Performance (1=Poor, 10=Excellent, Don't Know) | ||||||||
| 18 | Site Performance - Loading | Please rate the speed that pages load on this site. | ||||||
| 19 | Site Performance - Consistency | Please rate the consistency of speed from page to page on this site. | ||||||
| 20 | Site Performance - Errors | Please rate the ability to load pages without getting error messages on this site. | ||||||
| Tasks/Transactions (1=Poor, 10=Excellent, Don't Know) | ||||||||
| 21 | Tasks - Completion Ease | Please rate the ease of completing task(s) on this site. | ||||||
| 22 | Tasks - Privacy | Please rate the degree of privacy in completing tasks on this site. | ||||||
| 23 | Tasks - Verification | Please rate the verification of task completion on this site. | ||||||
| 24 | Tasks - Help Availability | Please rate the availability of help with questions or problems on this site. | ||||||
| Travel Browsing (1=Poor, 10=Excellent, Don't Know) | ||||||||
| 25 | Travel Browsing - Locate | Please rate the ability to locate desired recreational options on this site. | ||||||
| 26 | Travel Browsing - Selection | Please rate the selection of recreational options on this site. | ||||||
| 27 | Travel Browsing - Options | Please rate the ability to browse recreational options on this site. | ||||||
| Travel Information (1=Poor, 10=Excellent, Don't Know) | ||||||||
| 28 | Travel Information - Clarity | Please rate the clarity of recreational descriptions on this site. | ||||||
| 29 | Travel Information - Thoroughness | Please rate the thoroughness of recreational descriptions on this site. | ||||||
| 30 | Travel Information - Usefulness | Please rate the usefulness of recreational images on this site. | ||||||
| Model Instance Name | |||||||||||
| Recreation.gov Satisfaction Survey | underlined & italicized: RE-ORDER | ||||||||||
| MID: AxMwRh0wwoA4YgktwEs50g== | pink: ADDITION | ||||||||||
| Date: | 8/14/2012 | blue + -->: REWORDING | |||||||||
| Recreation.gov Satisfaction Survey | |||||||||||
| QID | Skip Logic Label | Question Text | Answer Choices (limited to 50 characters) |
Skip to | Type (select from list) | Single or Multi | Required Y/N |
Special Instructions | CQ Label | ||
| ACQhar0015020 | What is your primary reason for visiting Recreation.gov today? | Change or cancel an existing reservation | Radio button, one-up vertical | S | Y | Skip Logic Group* | Primary Reason | ||||
| Make a reservation | B | ||||||||||
| Plan a trip | |||||||||||
| Just browsing | |||||||||||
| Other please specify | A | ||||||||||
| ACQhar0015021 | A | Please specify your other primary reason for visiting Recreation.gov today. | Text area, no char limit | N | Skip Logic Group* | Other Primary Reason | |||||
| CAS0056826 | B | What kind of reservation(s) did you want to make? Please select all that apply. | Campground | C | Checkbox, one-up vertical | M | Y | Skip Logic Group* | ReservationType | ||
| Tour ticket or timed entry | D | ||||||||||
| Permit or lottery application | E | ||||||||||
| CAS0056827 | C | Please enter the name of the camping location(s) and state(s) you want to reserve. | Text area, no char limit | S | N | Skip Logic Group* | OE_Campsite | ||||
| CAS0056828 | D | Which tour or ticket were you reserving today? | Blanchard Springs Caverns (Ozark-St. Francis National Forest) | Drop down, select one | S | Y | Skip Logic Group* | TourTicket | |||
| Carlsbad Caverns National Park | |||||||||||
| Carrizo Plain National Monument | |||||||||||
| Chimney Rock National Monument (San Juan National Forest) | |||||||||||
| Fiery Furnace Tour (Arches National Park) | |||||||||||
| Firefly Event (Great Smoky Mountains National Park) | |||||||||||
| Frederick Douglass National Historic Site | |||||||||||
| Independence National Historical Park | |||||||||||
| Mammoth Cave National Park | |||||||||||
| Mesa Verde National Park | |||||||||||
| National Archives | |||||||||||
| Pearl Harbor Historic Sites (USS Arizona) | |||||||||||
| Picket Wire Canyonlands Guided Auto Tour (Pike and San Isabel National Forests) | |||||||||||
| Roosevelt-Vanderbilt National Historic Sites | |||||||||||
| Scotty's Castle (Death Valley National Park) | |||||||||||
| Sweet Home Heritage Hikes (Willamette National Forest) | |||||||||||
| Tumacacori National Historical Park | |||||||||||
| Voyageurs National Park | |||||||||||
| Washington Monument | |||||||||||
| Other, please specify: | F | ||||||||||
| CAS0056829 | F | Please enter the tour or ticket you were reserving today. | Text area, no char limit | S | N | Skip Logic Group* | OE_TourTicket | ||||
| CAS0056830 | E | What permit or lottery were you applying for today? | Boundary Waters Canoe Area Wilderness (Superior National Forest) | Drop down, select one | S | Y | Skip Logic Group* | PermitLotto | |||
| Cedar Creek Falls Recreation Area (Cleveland National Forest) | |||||||||||
| Denali Road Lottery | |||||||||||
| Desolation Grey River | |||||||||||
| Desolation Wilderness | |||||||||||
| Dinosaur Green River | |||||||||||
| Enchantment Wilderness (Okanogan-Wenatchee National Forest) | |||||||||||
| Fire Island National Seashore Wilderness | |||||||||||
| Grand Teton National Park (Garnet Canyon) | |||||||||||
| Haleakala Wilderness Cabins | |||||||||||
| Half Dome Cables, preseason (Yosemite National Park) | |||||||||||
| Half Dome Cables, Daily | |||||||||||
| Hells Canyon Snake River Floatboat (Wallowa Whitman National Forest) | |||||||||||
| Hells Canyon Power Boat (Wallowa Whitman National Forest) | |||||||||||
| Inyo Wilderness (Inyo National Forest) | |||||||||||
| Middle Fork of the Salmon River (Salmon-Challis National Forest) | |||||||||||
| Mt Whitney (Inyo National Forest) | |||||||||||
| National Christmas Tree Lighting Ceremony (White House) | |||||||||||
| Pack Creek Bear Viewing (Tongass National Forest) | |||||||||||
| Pere Marquette River (Huron-Manistee National Forests) | |||||||||||
| Pine River (Huron-Manistee National Forests) | |||||||||||
| Selway River (Bitterroot National Forest) | |||||||||||
| White House Easter Egg Roll | |||||||||||
| Wild Main Salmon River | |||||||||||
| Obsidian Wilderness (Willamette) | |||||||||||
| Pamelia Wilderness (Willamette National Forest) | |||||||||||
| Wolf Rock Climbing | |||||||||||
| Other, please specify | G | ||||||||||
| CAS0056831 | G | Please enter the permit or lottery you were applying for today. | Text area, no char limit | S | N | Skip Logic Group* | OE_PermitLotto | ||||
| ACQCol0008321 | How frequently do you visit this site? | This is my first visit | Radio button, one-up vertical | S | N | Visit Frequency | |||||
| Every few months or less often | |||||||||||
| Monthly | |||||||||||
| Weekly | |||||||||||
| Several times a week | |||||||||||
| Daily | |||||||||||
| RJB00034 | Did you accomplish what you wanted on Recreation.gov today? | Yes | Text field, <100 char | S | Y | Accomplish Goal | |||||
| No | A | ||||||||||
| Not yet, I'm still in the process | |||||||||||
| RJB00035 | A | If you did not accomplish what you wanted, please specify what you were trying to do or find. | Text field, <100 char | N | What Trying to Do | ||||||
| CAS0056832 | Did you read any of our travel tips, destination ideas or recreation suggestions on Recreation.gov today? | Yes | A,C | Radio button, one-up vertical | S | Y | Read | ||||
| No | B,C | ||||||||||
| CAS0056833 | A | What topic(s) or title(s) did you read? Please specify. | Text field, <100 char | S | N | OE_Read | |||||
| CAS0056834 | B | What was the primary reason you didn't read travel tips, destination ideas, or recreation suggestions today? | I didn't know Recreation.gov offered travel tips, destination ideas or recreation suggestions | Radio button, one-up vertical | S | Y | Didn't_Read | ||||
| Just wanted to book a reservation/lottery | |||||||||||
| None of the travel tips, destination ideas or recreation suggestions looked interesting | |||||||||||
| Not interested in travel tips, destination ideas or recreation suggestions in general | |||||||||||
| Other | |||||||||||
| CAS0056835 | C | What type of travel tips, destination ideas or recreation suggestions are you most likely to read? | Profiles of interesting places | Radio button, one-up vertical | S | Y | Would_Read | ||||
| Recreation opportunities | |||||||||||
| Vacation ideas | |||||||||||
| Special events news | |||||||||||
| Articles about an area's history and culture | |||||||||||
| Current events | |||||||||||
| Other, please specify: | D | ||||||||||
| CAS0056836 | D | I would be interested in reading about: | Text field, <100 char | S | N | OE_ReadInterest | |||||
| RJB00045 | Which of the following categories best describes your total household income last year? | Below $25,000 | Drop down, select one | S | N | Income | |||||
| $25,000-$49,999 | |||||||||||
| $50,000-$74,999 | |||||||||||
| $75,000-$99,999 | |||||||||||
| $100,000-$124,999 | |||||||||||
| $125,000 or over | |||||||||||
| I prefer not to answer | |||||||||||
| EDO0586 | What is your age? | Under 18 | Drop down, select one | S | N | Age | |||||
| 18 - 24 | |||||||||||
| 25 - 34 | |||||||||||
| 35 - 44 | |||||||||||
| 45 - 54 | |||||||||||
| 55 - 64 | |||||||||||
| 65 or older | |||||||||||
| I prefer not to answer | |||||||||||
| RJB00047 | If you could suggest one improvement to the Recreation.gov web site, what would it be? | Text field, <100 char | N | One Improvement | |||||||
| Model Instance Name | |||||||||||
| Recreation.gov Satisfaction Survey | underlined & italicized: RE-ORDER | ||||||||||
| MID: AxMwRh0wwoA4YgktwEs50g== | pink: ADDITION | ||||||||||
| Date: | 8/14/2012 | blue + -->: REWORDING | |||||||||
| Recreation.gov Satisfaction Survey | |||||||||||
| QID | Skip Logic Label | Question Text | Answer Choices (limited to 50 characters) |
Skip to | Type (select from list) | Single or Multi | Required Y/N |
Special Instructions | CQ Label | ||
| ACQhar0015020 | What is your primary reason for visiting Recreation.gov today? | Radio button, one-up vertical | S | Y | Skip Logic Group* | Primary Reason | |||||
| Change or cancel an existing reservation | |||||||||||
| Make a tour reservation | B | ||||||||||
| Plan a trip | |||||||||||
| Just browsing | |||||||||||
| Other please specify | A | ||||||||||
| ACQhar0015021 | A | Please specify your other primary reason for visiting Recreation.gov today. | Text area, no char limit | N | Skip Logic Group* | Other Primary Reason | |||||
| B | What kind of reservation(s) did you want to make? Please select all that apply. | Campground | C | Checkbox, one-up vertical | M | Y | Skip Logic Group* | ReservationType | |||
| Tour ticket or timed entry | D | ||||||||||
| Permit or lottery application | E | ||||||||||
| C | Please enter the name of the camping location(s) and state(s) you want to reserve. | Text area, no char limit | S | N | Skip Logic Group* | OE_Campsite | |||||
| D | Which tour or ticket were you reserving today? | Blanchard Springs Caverns (Ozark-St. Francis National Forest) | Drop down, select one | S | Y | Skip Logic Group* | TourTicket | ||||
| Carlsbad Caverns National Park | |||||||||||
| Carrizo Plain National Monument | |||||||||||
| Chimney Rock National Monument (San Juan National Forest) | |||||||||||
| Fiery Furnace Tour (Arches National Park) | |||||||||||
| Firefly Event (Great Smoky Mountains National Park) | |||||||||||
| Frederick Douglass National Historic Site | |||||||||||
| Independence National Historical Park | |||||||||||
| Mammoth Cave National Park | |||||||||||
| Mesa Verde National Park | |||||||||||
| National Archives | |||||||||||
| Pearl Harbor Historic Sites (USS Arizona) | |||||||||||
| Picket Wire Canyonlands Guided Auto Tour (Pike and San Isabel National Forests) | |||||||||||
| Roosevelt-Vanderbilt National Historic Sites | |||||||||||
| Scotty's Castle (Death Valley National Park) | |||||||||||
| Sweet Home Heritage Hikes (Willamette National Forest) | |||||||||||
| Tumacacori National Historical Park | |||||||||||
| Voyageurs National Park | |||||||||||
| Washington Monument | |||||||||||
| Other, please specify: | F | ||||||||||
| F | Please enter the tour or ticket you were reserving today. | Text area, no char limit | S | N | Skip Logic Group* | OE_TourTicket | |||||
| E | What permit or lottery were you applying for today? | Boundary Waters Canoe Area Wilderness (Superior National Forest) | Drop down, select one | S | Y | Skip Logic Group* | PermitLotto | ||||
| Cedar Creek Falls Recreation Area (Cleveland National Forest) | |||||||||||
| Denali Road Lottery | |||||||||||
| Desolation Grey River | |||||||||||
| Desolation Wilderness | |||||||||||
| Dinosaur Green River | |||||||||||
| Enchantment Wilderness (Okanogan-Wenatchee National Forest) | |||||||||||
| Fire Island National Seashore Wilderness | |||||||||||
| Grand Teton National Park (Garnet Canyon) | |||||||||||
| Haleakala Wilderness Cabins | |||||||||||
| Half Dome Cables, preseason (Yosemite National Park) | |||||||||||
| Half Dome Cables, Daily | |||||||||||
| Hells Canyon Snake River Floatboat (Wallowa Whitman National Forest) | |||||||||||
| Hells Canyon Power Boat (Wallowa Whitman National Forest) | |||||||||||
| Inyo Wilderness (Inyo National Forest) | |||||||||||
| Middle Fork of the Salmon River (Salmon-Challis National Forest) | |||||||||||
| Mt Whitney (Inyo National Forest) | |||||||||||
| National Christmas Tree Lighting Ceremony (White House) | |||||||||||
| Pack Creek Bear Viewing (Tongass National Forest) | |||||||||||
| Pere Marquette River (Huron-Manistee National Forests) | |||||||||||
| Pine River (Huron-Manistee National Forests) | |||||||||||
| Selway River (Bitterroot National Forest) | |||||||||||
| White House Easter Egg Roll | |||||||||||
| Wild Main Salmon River | |||||||||||
| Obsidian Wilderness (Willamette) | |||||||||||
| Pamelia Wilderness (Willamette National Forest) | |||||||||||
| Wolf Rock Climbing | |||||||||||
| Other, please specify | G | ||||||||||
| G | Please enter the permit or lottery you were applying for today. | Text area, no char limit | S | N | Skip Logic Group* | OE_PermitLotto | |||||
| ACQCol0008321 | How frequently do you visit this site? | This is my first visit | Radio button, one-up vertical | S | N | Visit Frequency | |||||
| Every few months or less often | |||||||||||
| Monthly | |||||||||||
| Weekly | |||||||||||
| Several times a week | |||||||||||
| Daily | |||||||||||
| RJB00034 | Did you accomplish what you wanted on Recreation.gov today? | Yes | Text field, <100 char | S | Y | Accomplish Goal | |||||
| No | A | ||||||||||
| Not yet, I'm still in the process | |||||||||||
| RJB00035 | A | If you did not accomplish what you wanted, please specify what you were trying to do or find. | Text field, <100 char | N | What Trying to Do | ||||||
| Did you read any of our travel tips, destination ideas or recreation suggestions on Recreation.gov today? | Yes | A | Radio button, one-up vertical | S | Y | Read | |||||
| No | B | ||||||||||
| A | What topic(s) or title(s) did you read? Please specify. | Text field, <100 char | S | N | OE_Read | ||||||
| B | What was the primary reason you didn't read travel tips, destination ideas, or recreation suggestions today? | I didn't know Recreation.gov offered travel tips, destination ideas or recreation suggestions | Radio button, one-up vertical | S | Y | Didn't_Read | |||||
| Just wanted to book a reservation/lottery | |||||||||||
| None of the travel tips, destination ideas or recreation suggestions looked interesting | |||||||||||
| Not interested in travel tips, destination ideas or recreation suggestions in general | |||||||||||
| Other | |||||||||||
| A, B | What type of travel tips, destination ideas or recreation suggestions are you most likely to read? | Profiles of interesting places | Radio button, one-up vertical | S | Y | Would_Read | |||||
| Recreation opportunities | |||||||||||
| Vacation ideas | |||||||||||
| Special events news | |||||||||||
| Articles about an area's history and culture | |||||||||||
| Current events | |||||||||||
| Other, please specify: | |||||||||||
| I would be interested in reading about: | Text field, <100 char | S | N | OE_ReadInterest | |||||||
| RJB00045 | Which of the following categories best describes your total household income last year? | Below $25,000 | Drop down, select one | S | N | Income | |||||
| $25,000-$49,999 | |||||||||||
| $50,000-$74,999 | |||||||||||
| $75,000-$99,999 | |||||||||||
| $100,000-$124,999 | |||||||||||
| $125,000 or over | |||||||||||
| I prefer not to answer | |||||||||||
| EDO0586 | What is your age? | Under 18 | Drop down, select one | S | N | Age | |||||
| 18 - 24 | |||||||||||
| 25 - 34 | |||||||||||
| 35 - 44 | |||||||||||
| 45 - 54 | |||||||||||
| 55 - 64 | |||||||||||
| 65 or older | |||||||||||
| I prefer not to answer | |||||||||||
| RJB00047 | If you could suggest one improvement to the Recreation.gov web site, what would it be? | Text field, <100 char | N | One Improvement | |||||||
| Model Instance Name | |||||||||||
| Recreation.gov Satisfaction Survey | underlined & italicized: RE-ORDER | ||||||||||
| MID: AxMwRh0wwoA4YgktwEs50g== | pink: ADDITION | ||||||||||
| Date: | 8/14/2012 | blue + -->: REWORDING | |||||||||
| Recreation.gov Satisfaction Survey | |||||||||||
| QID | Skip Logic Label | Question Text | Answer Choices (limited to 50 characters) |
Skip to | Type (select from list) | Single or Multi | Required Y/N |
Special Instructions | CQ Label | ||
| ACQhar0015020 | What is your primary reason for visiting Recreation.gov today? | Research a future reservation | Radio button, one-up vertical | S | Y | Skip Logic Group* | Primary Reason | ||||
| Manage an existing reservation | |||||||||||
| Make a tour reservation | |||||||||||
| Make a campground reservation | |||||||||||
| Obtain a permit | |||||||||||
| Plan a trip | |||||||||||
| Enter the 2014 White House Easter Egg Roll lottery | |||||||||||
| Enter a lottery | |||||||||||
| Just browsing | |||||||||||
| Looking for specific information | |||||||||||
| Purchase tickets | |||||||||||
| Other please specify | A | ||||||||||
| ACQhar0015021 | A | Please specify your other primary reason for visiting Recreation.gov today. | Text area, no char limit | N | Skip Logic Group* | Other Primary Reason | |||||
| ACQCol0008321 | How frequently do you visit this site? | This is my first visit | Radio button, one-up vertical | S | N | Visit Frequency | |||||
| Every few months or less often | |||||||||||
| Monthly | |||||||||||
| Weekly | |||||||||||
| Several times a week | |||||||||||
| Daily | |||||||||||
| RJB00034 | Did you accomplish what you wanted on Recreation.gov today? | Yes | Text field, <100 char | S | Y | Accomplish Goal | |||||
| No | A | ||||||||||
| Not yet, I'm still in the process | |||||||||||
| RJB00035 | A | If you did not accomplish what you wanted, please specify what you were trying to do or find. | Text field, <100 char | N | What Trying to Do | ||||||
| RJB00045 | Which of the following categories best describes your total household income last year? | Below $25,000 | Drop down, select one | S | N | Income | |||||
| $25,000-$49,999 | |||||||||||
| $50,000-$74,999 | |||||||||||
| $75,000-$99,999 | |||||||||||
| $100,000-$124,999 | |||||||||||
| $125,000 or over | |||||||||||
| I prefer not to answer | |||||||||||
| EDO0586 | What is your age? | Under 18 | Drop down, select one | S | N | Age | |||||
| 18 - 24 | |||||||||||
| 25 - 34 | |||||||||||
| 35 - 44 | |||||||||||
| 45 - 54 | |||||||||||
| 55 - 64 | |||||||||||
| 65 or older | |||||||||||
| I prefer not to answer | |||||||||||
| RJB00047 | If you could suggest one improvement to the Recreation.gov web site, what would it be? | Text field, <100 char | N | One Improvement | |||||||
| Model Instance Name | |||||||||||
| Recreation.gov Satisfaction Survey | underlined & italicized: RE-ORDER | ||||||||||
| MID: AxMwRh0wwoA4YgktwEs50g== | pink: ADDITION | ||||||||||
| Date: | 8/14/2012 | blue + -->: REWORDING | |||||||||
| Recreation.gov Satisfaction Survey | |||||||||||
| QID | Skip Logic Label | Question Text | Answer Choices (limited to 50 characters) |
Skip to | Type (select from list) | Single or Multi | Required Y/N |
Special Instructions | CQ Label | ||
| ACQhar0015020 | What is your primary reason for visiting Recreation.gov today? | Research a future reservation | Radio button, one-up vertical | S | Y | Skip Logic Group* | Primary Reason | ||||
| Manage an existing reservation | |||||||||||
| Make a tour reservation | |||||||||||
| Make a campground reservation | |||||||||||
| Obtain a permit | |||||||||||
| Plan a trip | |||||||||||
| Enter a lottery | |||||||||||
| Just browsing | |||||||||||
| Looking for specific information | |||||||||||
| Purchase tickets | |||||||||||
| Other please specify | A | ||||||||||
| ACQhar0015021 | A | Please specify your other primary reason for visiting Recreation.gov today. | Text area, no char limit | N | Skip Logic Group* | Other Primary Reason | |||||
| ACQCol0008321 | How frequently do you visit this site? | This is my first visit | Radio button, one-up vertical | S | N | Visit Frequency | |||||
| Every few months or less often | |||||||||||
| Monthly | |||||||||||
| Weekly | |||||||||||
| Several times a week | |||||||||||
| Daily | |||||||||||
The new home page look and feel is visually pleasing. |
|||||||||||
| RJB00034 | Did you accomplish what you wanted on Recreation.gov today? | Yes | Text field, <100 char | S | Y | Accomplish Goal | |||||
| No | A | ||||||||||
| Not yet, I'm still in the process | |||||||||||
| RJB00035 | A | If you did not accomplish what you wanted, please specify what you were trying to do or find. | Text field, <100 char | N | What Trying to Do | ||||||
| RJB00045 | Which of the following categories best describes your total household income last year? | Below $25,000 | Drop down, select one | S | N | Income | |||||
| $25,000-$49,999 | |||||||||||
| $50,000-$74,999 | |||||||||||
| $75,000-$99,999 | |||||||||||
| $100,000-$124,999 | |||||||||||
| $125,000 or over | |||||||||||
| EDO0586 | What is your age? | Under 18 | Drop down, select one | S | N | Age | |||||
| 18 - 24 | |||||||||||
| 25 - 34 | |||||||||||
| 35 - 44 | |||||||||||
| 45 - 54 | |||||||||||
| 55 - 64 | |||||||||||
| 65 or older | |||||||||||
| I prefer not to answer | |||||||||||
| RJB00047 | If you could suggest one improvement to the Recreation.gov web site, what would it be? | Text field, <100 char | N | One Improvement | |||||||
| Model Instance Name | |||||||||||
| Recreation.gov Satisfaction Survey | underlined & italicized: RE-ORDER | ||||||||||
| MID: AxMwRh0wwoA4YgktwEs50g== | pink: ADDITION | ||||||||||
| Date: | 8/14/2012 | blue + -->: REWORDING | |||||||||
| Recreation.gov Satisfaction Survey | |||||||||||
| QID | Skip Logic Label | Question Text | Answer Choices (limited to 50 characters) |
Skip to | Type (select from list) | Single or Multi | Required Y/N |
Special Instructions | CQ Label | ||
| ACQhar0015020 | What is your primary reason for visiting Recreation.gov today? | Research a future reservation | Radio button, one-up vertical | S | Y | Skip Logic Group* | Primary Reason | ||||
| Manage an existing reservation | |||||||||||
| Make a tour reservation | |||||||||||
| Make a campground reservation | |||||||||||
| Obtain a permit | |||||||||||
| Plan a trip | |||||||||||
| Enter a lottery | |||||||||||
| Just browsing | |||||||||||
| Looking for specific information | |||||||||||
| Purchase tickets | |||||||||||
| Other please specify | A | ||||||||||
| ACQhar0015021 | A | Please specify your other primary reason for visiting Recreation.gov today. | Text area, no char limit | N | Skip Logic Group* | Other Primary Reason | |||||
| ACQCol0008321 | How frequently do you visit this site? | This is my first visit | Radio button, one-up vertical | S | N | Visit Frequency | |||||
| Every few months or less often | |||||||||||
| Monthly | |||||||||||
| Weekly | |||||||||||
| Several times a week | |||||||||||
| Daily | |||||||||||
| ACQhar0015022 | Did you notice any changes to the Recreation.gov home page during your visit today? | Yes | A,B,C,D | Radio button, one-up vertical | S | Y | Skip Logic Group* | HP-Homepage change | |||
| No | |||||||||||
| ACQhar0015043 | A | Please tell us whether you agree or disagree with the following statements about the new home page: The new home page look and feel is visually pleasing. |
Strongly Disagree | Radio button, one-up vertical | S | Y | Skip Logic Group* | HP-Look & Feel | |||
| Disagree | |||||||||||
| Neutral | |||||||||||
| Agree | |||||||||||
| Strongly Agree | |||||||||||
| Don't know | |||||||||||
| ACQhar0015044 | B | The new home page made it easier to determine which section I needed to navigate to. | Strongly Disagree | Radio button, one-up vertical | S | Y | Skip Logic Group* | HP-Nav | |||
| Disagree | |||||||||||
| Neutral | |||||||||||
| Agree | |||||||||||
| Strongly Agree | |||||||||||
| Don't know | |||||||||||
| ACQhar0015045 | C | The new layout on the home page made it easier to find the information I was looking for. | Strongly Disagree | Radio button, one-up vertical | S | Y | Skip Logic Group* | HP-Find Info | |||
| Disagree | |||||||||||
| Neutral | |||||||||||
| Agree | |||||||||||
| Strongly Agree | |||||||||||
| Don't know | |||||||||||
| ACQhar0015046 | D | The new home page design is an improvement over the previous design. | Strongly Disagree | Radio button, one-up vertical | S | Y | Skip Logic Group* | HP-Improvement from prev | |||
| Disagree | |||||||||||
| Neutral | |||||||||||
| Agree | |||||||||||
| Strongly Agree | |||||||||||
| Don't know | |||||||||||
| RJB00034 | Did you accomplish what you wanted on Recreation.gov today? | Yes | Text field, <100 char | S | Y | Accomplish Goal | |||||
| No | A | ||||||||||
| Not yet, I'm still in the process | |||||||||||
| RJB00035 | A | If you did not accomplish what you wanted, please specify what you were trying to do or find. | Text field, <100 char | N | What Trying to Do | ||||||
| RJB00045 | Which of the following categories best describes your total household income last year? | Below $25,000 | Drop down, select one | S | N | Income | |||||
| $25,000-$49,999 | |||||||||||
| $50,000-$74,999 | |||||||||||
| $75,000-$99,999 | |||||||||||
| $100,000-$124,999 | |||||||||||
| $125,000 or over | |||||||||||
| EDO0586 | What is your age? | Under 18 | Drop down, select one | S | N | Age | |||||
| 18 - 24 | |||||||||||
| 25 - 34 | |||||||||||
| 35 - 44 | |||||||||||
| 45 - 54 | |||||||||||
| 55 - 64 | |||||||||||
| 65 or older | |||||||||||
| I prefer not to answer | |||||||||||
| RJB00047 | If you could suggest one improvement to the Recreation.gov web site, what would it be? | Text field, <100 char | N | One Improvement | |||||||
| Model Instance Name | |||||||||||
| Recreation.gov Satisfaction Survey | underlined & italicized: RE-ORDER | ||||||||||
| MID: AxMwRh0wwoA4YgktwEs50g== | pink: ADDITION | ||||||||||
| Date: | 8/14/2012 | blue + -->: REWORDING | |||||||||
| Recreation.gov Satisfaction Survey | |||||||||||
| QID | Skip Logic Label | Question Text | Answer Choices (limited to 50 characters) |
Skip to | Type (select from list) | Single or Multi | Required Y/N |
Special Instructions | CQ Label | ||
| RJB00083 | Was the purpose of your visit today to make a reservation at Yosemite National Park? | Yes | Radio button, one-up vertical | S | Y | Purpose Yosemite | |||||
| No | |||||||||||
| Not Sure | |||||||||||
| ACQhar0015020 | What is your primary reason for visiting Recreation.gov today? | Research a future reservation | Radio button, one-up vertical | S | Y | Skip Logic Group* | Primary Reason | ||||
| Manage an existing reservation | |||||||||||
| Make a tour reservation | |||||||||||
| Make a campground reservation | |||||||||||
| Obtain a permit | |||||||||||
| Plan a trip | |||||||||||
| Enter a lottery | |||||||||||
| Just browsing | |||||||||||
| Looking for specific information | |||||||||||
| Purchase tickets | |||||||||||
| Other please specify | A | ||||||||||
| ACQhar0015021 | A | Please specify your other primary reason for visiting Recreation.gov today. | Text area, no char limit | N | Skip Logic Group* | Other Primary Reason | |||||
| ACQCol0008321 | How frequently do you visit this site? | This is my first visit | Radio button, one-up vertical | S | N | Visit Frequency | |||||
| Every few months or less often | |||||||||||
| Monthly | |||||||||||
| Weekly | |||||||||||
| Several times a week | |||||||||||
| Daily | |||||||||||
| ACQhar0015022 | Did you notice any changes to the Recreation.gov home page during your visit today? | Yes | A,B,C,D | Radio button, one-up vertical | S | Y | Skip Logic Group* | HP-Homepage change | |||
| No | |||||||||||
| ACQhar0015043 | A | Please tell us whether you agree or disagree with the following statements about the new home page: The new home page look and feel is visually pleasing. |
Strongly Disagree | Radio button, one-up vertical | S | Y | Skip Logic Group* | HP-Look & Feel | |||
| Disagree | |||||||||||
| Neutral | |||||||||||
| Agree | |||||||||||
| Strongly Agree | |||||||||||
| Don't know | |||||||||||
| ACQhar0015044 | B | The new home page made it easier to determine which section I needed to navigate to. | Strongly Disagree | Radio button, one-up vertical | S | Y | Skip Logic Group* | HP-Nav | |||
| Disagree | |||||||||||
| Neutral | |||||||||||
| Agree | |||||||||||
| Strongly Agree | |||||||||||
| Don't know | |||||||||||
| ACQhar0015045 | C | The new layout on the home page made it easier to find the information I was looking for. | Strongly Disagree | Radio button, one-up vertical | S | Y | Skip Logic Group* | HP-Find Info | |||
| Disagree | |||||||||||
| Neutral | |||||||||||
| Agree | |||||||||||
| Strongly Agree | |||||||||||
| Don't know | |||||||||||
| ACQhar0015046 | D | The new home page design is an improvement over the previous design. | Strongly Disagree | Radio button, one-up vertical | S | Y | Skip Logic Group* | HP-Improvement from prev | |||
| Disagree | |||||||||||
| Neutral | |||||||||||
| Agree | |||||||||||
| Strongly Agree | |||||||||||
| Don't know | |||||||||||
| RJB00034 | Did you accomplish what you wanted on Recreation.gov today? | Yes | Text field, <100 char | S | Y | Accomplish Goal | |||||
| No | A | ||||||||||
| Not yet, I'm still in the process | |||||||||||
| RJB00035 | A | If you did not accomplish what you wanted, please specify what you were trying to do or find. | Text field, <100 char | N | What Trying to Do | ||||||
| ACQhar0015047 | Did you visit Recreation.gov to learn more about any of the following recreation areas? | Mesa Verde National Park | A | Checkbox, one-up vertical | Multi | Y | Skip Logic Group* | WHS - Park | |||
| Yellowstone National Park | A | ||||||||||
| Grand Canyon National Park | A | ||||||||||
| Independence Hall (Independence NHP) | A | ||||||||||
| Statue of Liberty National Monument | A | ||||||||||
| San Juan NHS | A | ||||||||||
| Everglades National Park | A | ||||||||||
| Redwood National Park | A | ||||||||||
| Mammoth Cave National Park | A | ||||||||||
| Olympic National Park | A | ||||||||||
| Great Smoky Mountains National Park | A | ||||||||||
| Yosemite National Park | A | ||||||||||
| Hawaii Volcanoes National Park | A | ||||||||||
| Carlsbad Caverns National Park | A | ||||||||||
| Wrangell-St. Elias/Glacier Bay National Park | A | ||||||||||
| Glacier National Park | A | ||||||||||
| Chaco Culture NHP/Aztec Ruins NM | A | ||||||||||
| None of the above | Mutually Exclusive | ||||||||||
| ACQhar0015048 | A | Did you know that the recreation area(s) you selected above is/are a World Heritage Site? | Yes | B | Radio button, one-up vertical | S | Y | Skip Logic Group* | WHS - Did You Know | ||
| No | |||||||||||
| Not sure what a World Heritage Site is | |||||||||||
| ACQhar0015049 | B | Did knowing the recreation area(s) you selected were World Heritage Sites influence your decision to learn more about them? | Yes - it was an influencer | Radio button, one-up vertical | S | Y | Skip Logic Group* | WHS - Influence | |||
| No - It was not an influencer | |||||||||||
| Not sure | |||||||||||
| RJB00045 | Which of the following categories best describes your total household income last year? | Below $25,000 | Drop down, select one | S | N | Income | |||||
| $25,000-$49,999 | |||||||||||
| $50,000-$74,999 | |||||||||||
| $75,000-$99,999 | |||||||||||
| $100,000-$124,999 | |||||||||||
| $125,000 or over | |||||||||||
| EDO0586 | What is your age? | Under 18 | Drop down, select one | S | N | Age | |||||
| 18 - 24 | |||||||||||
| 25 - 34 | |||||||||||
| 35 - 44 | |||||||||||
| 45 - 54 | |||||||||||
| 55 - 64 | |||||||||||
| 65 or older | |||||||||||
| I prefer not to answer | |||||||||||
| RJB00047 | If you could suggest one improvement to the Recreation.gov web site, what would it be? | Text field, <100 char | N | One Improvement | |||||||
| Model Instance Name | ||||||||||
| Recreation.gov Satisfaction Survey | underlined & italicized: RE-ORDER | |||||||||
| MID: AxMwRh0wwoA4YgktwEs50g== | pink: ADDITION | |||||||||
| Date: | 8/14/2012 | blue + -->: REWORDING | ||||||||
| Recreation.gov Satisfaction Survey | ||||||||||
| QID | Skip Logic Label | Question Text | AnswerIDs (DOT) | Answer Choices (limited to 50 characters) |
Skip to | Type (select from list) | Single or Multi | Required Y/N |
Special Instructions | CQ Label |
| RJB00083 | Was the purpose of your visit today to make a reservation at Yosemite National Park? | Yes | Text field, <100 char | S | Y | Purpose Yosemite | ||||
| No | ||||||||||
| Not sure | ||||||||||
| RJB00034 | Did you accomplish what you wanted on Recreation.gov today? | Yes | Text field, <100 char | |||||||
| No | A | |||||||||
| Not yet, I'm still in the process | ||||||||||
| RJB00035 | A | If you did not accomplish what you wanted, please specify what you were trying to do or find. | Text field, <100 char | |||||||
| NEW | Which of the following sources drove you to visit the site today? Please rank the top 3 (Rank 1 is most important). Rank 1 (Required) |
Message or recommendation from a friend on a social network | Drop down, select one | S | Y | Rank Group* | SV - Rank 1 | |||
| Video I saw on YouTube | Adjust Template/Style Sheet | |||||||||
| Internet blogs or discussion forums | Randomize | |||||||||
| Advertising on social networks (Facebook, MySpace, Twitter) | ||||||||||
| Message directly from Recreation.gov on a social network | ||||||||||
| Mobile phone text messages or alerts | ||||||||||
| Instant Message from a friend or colleague | ||||||||||
| Familiarity with Recreation.gov | ||||||||||
| Promotional email(s) from Recreation.gov | ||||||||||
| Search engine results | ||||||||||
| Word of mouth recommendation from someone I know | ||||||||||
| TV, radio, newspaper, or magazine advertising | ||||||||||
| Internet advertising | ||||||||||
| Don't know | Anchor Answer Choice | |||||||||
| Other | Anchor Answer Choice | |||||||||
| NEW | Rank 2 (Optional) | Message or recommendation from a friend on a social network | Drop down, select one | S | N | Rank Group* | SV - Rank 2 | |||
| Video I saw on YouTube | ||||||||||
| Internet blogs or discussion forums | ||||||||||
| Advertising on social networks (Facebook, MySpace, Twitter) | ||||||||||
| Message directly from Recreation.gov on a social network | ||||||||||
| Mobile phone text messages or alerts | ||||||||||
| Instant Message from a friend or colleague | ||||||||||
| Familiarity with Recreation.gov | ||||||||||
| Promotional email(s) from Recreation.gov | ||||||||||
| Search engine results | ||||||||||
| Word of mouth recommendation from someone I know | ||||||||||
| TV, radio, newspaper, or magazine advertising | ||||||||||
| Internet advertising | ||||||||||
| Don't know | Anchor Answer Choice | |||||||||
| Other | Anchor Answer Choice | |||||||||
| NEW | Rank 3 (Optional) | Message or recommendation from a friend on a social network | Drop down, select one | S | N | Rank Group* | SV - Rank 3 | |||
| Video I saw on YouTube | ||||||||||
| Internet blogs or discussion forums | ||||||||||
| Advertising on social networks (Facebook, MySpace, Twitter) | ||||||||||
| Message directly from Recreation.gov on a social network | ||||||||||
| Mobile phone text messages or alerts | ||||||||||
| Instant Message from a friend or colleague | ||||||||||
| Familiarity with Recreation.gov | ||||||||||
| Promotional email(s) from Recreation.gov | ||||||||||
| Search engine results | ||||||||||
| Word of mouth recommendation from someone I know | ||||||||||
| TV, radio, newspaper, or magazine advertising | ||||||||||
| Internet advertising | ||||||||||
| Don't know | Anchor Answer Choice | |||||||||
| Other | Anchor Answer Choice | |||||||||
| NEW | If you heard about Recreation.gov from a social network, please specify the site (i.e. Facebook, Twitter). | Text area, no char limit | N | SV - Other Social Network | ||||||
| RJB00045 | Which of the following categories best describes your total household income last year? | Below $25,000 | Drop down, select one | S | Y | Income | ||||
| $25,000-$49,999 | ||||||||||
| $50,000-$74,999 | ||||||||||
| $75,000-$99,999 | ||||||||||
| $100,000-$124,999 | ||||||||||
| $125,000 or over | ||||||||||
| EDO0586 | What is your age? | Under 18 | Drop down, select one | S | Y | Age | ||||
| 18 - 24 | ||||||||||
| 25 - 34 | ||||||||||
| 35 - 44 | ||||||||||
| 45 - 54 | ||||||||||
| 55 - 64 | ||||||||||
| 65 or older | ||||||||||
| I prefer not to answer | ||||||||||
| RJB00047 | If you could suggest one improvement to the Recreation.gov web site, what would it be? | Text field, <100 char | N | One Improvement | ||||||
| Model Instance Name | |||||||||||
| Recreation.gov Satisfaction Survey | underlined & italicized: RE-ORDER | ||||||||||
| MID: AxMwRh0wwoA4YgktwEs50g== | pink: ADDITION | ||||||||||
| Date: | 8/14/2012 | blue + -->: REWORDING | |||||||||
| Recreation.gov Satisfaction Survey | |||||||||||
| QID | Skip Logic Label | Question Text | Answer Choices (limited to 50 characters) |
Skip to | Type (select from list) | Single or Multi | Required Y/N |
Special Instructions | CQ Label | ||
| NEW | What is your primary reason for visiting Recreation.gov today? | Research a future reservation | Radio button, one-up vertical | S | Y | Skip Logic Group* | Primary Reason | ||||
| Manage an existing reservation | |||||||||||
| Make a tour reservation | |||||||||||
| Make a campground reservation | |||||||||||
| Obtain a permit | |||||||||||
| Plan a trip | |||||||||||
| Enter a lottery | |||||||||||
| Just browsing | |||||||||||
| Looking for specific information | |||||||||||
| Purchase tickets | |||||||||||
| Other please specify | A | ||||||||||
| NEW | A | Please specify your other primary reason for visiting Recreation.gov today. | Text area, no char limit | N | Skip Logic Group* | Other Primary Reason | |||||
| ACQCol0008321 | How frequently do you visit this site? | This is my first visit | Radio button, one-up vertical | S | N | Visit Frequency | |||||
| Every few months or less often | |||||||||||
| Monthly | |||||||||||
| Weekly | |||||||||||
| Several times a week | |||||||||||
| Daily | |||||||||||
| NEW | Did you notice any changes to the Recreation.gov home page during your visit today? | Yes | A,B,C,D | Radio button, one-up vertical | S | Y | Skip Logic Group* | HP-Homepage change | |||
| No | |||||||||||
| NEW | A | Please tell us whether you agree or disagree with the following statements about the new home page: The new home page look and feel is visually pleasing. |
Strongly Disagree | Radio button, one-up vertical | S | Y | Skip Logic Group* | HP-Look & Feel | |||
| Disagree | |||||||||||
| Neutral | |||||||||||
| Agree | |||||||||||
| Strongly Agree | |||||||||||
| Don't know | |||||||||||
| NEW | B | The new home page made it easier to determine which section I needed to navigate to. | Strongly Disagree | Radio button, one-up vertical | S | Y | Skip Logic Group* | HP-Nav | |||
| Disagree | |||||||||||
| Neutral | |||||||||||
| Agree | |||||||||||
| Strongly Agree | |||||||||||
| Don't know | |||||||||||
| NEW | C | The new layout on the home page made it easier to find the information I was looking for. | Strongly Disagree | Radio button, one-up vertical | S | Y | Skip Logic Group* | HP-Find Info | |||
| Disagree | |||||||||||
| Neutral | |||||||||||
| Agree | |||||||||||
| Strongly Agree | |||||||||||
| Don't know | |||||||||||
| NEW | D | The new home page design is an improvement over the previous design. | Strongly Disagree | Radio button, one-up vertical | S | Y | Skip Logic Group* | HP-Improvement from prev | |||
| Disagree | |||||||||||
| Neutral | |||||||||||
| Agree | |||||||||||
| Strongly Agree | |||||||||||
| Don't know | |||||||||||
| RJB00034 | Did you accomplish what you wanted on Recreation.gov today? | Yes | Text field, <100 char | S | Y | Accomplish Goal | |||||
| No | A | ||||||||||
| Not yet, I'm still in the process | |||||||||||
| RJB00035 | A | If you did not accomplish what you wanted, please specify what you were trying to do or find. | Text field, <100 char | N | What Trying to Do | ||||||
| NEW | Did you visit Recreation.gov to learn more about any of the following recreation areas? | Mesa Verde National Park | A | Checkbox, one-up vertical | Multi | Y | Skip Logic Group* | WHS - Park | |||
| Yellowstone National Park | A | ||||||||||
| Grand Canyon National Park | A | ||||||||||
| Independence Hall (Independence NHP) | A | ||||||||||
| Statue of Liberty National Monument | A | ||||||||||
| San Juan NHS | A | ||||||||||
| Everglades National Park | A | ||||||||||
| Redwood National Park | A | ||||||||||
| Mammoth Cave National Park | A | ||||||||||
| Olympic National Park | A | ||||||||||
| Great Smoky Mountains National Park | A | ||||||||||
| Yosemite National Park | A | ||||||||||
| Hawaii Volcanoes National Park | A | ||||||||||
| Carlsbad Caverns National Park | A | ||||||||||
| Wrangell-St. Elias/Glacier Bay National Park | A | ||||||||||
| Glacier National Park | A | ||||||||||
| Chaco Culture NHP/Aztec Ruins NM | A | ||||||||||
| None of the above | Mutually Exclusive | ||||||||||
| NEW | A | Did you know that the recreation area(s) you selected above is/are a World Heritage Site? | Yes | B | Radio button, one-up vertical | S | Y | Skip Logic Group* | WHS - Did You Know | ||
| No | |||||||||||
| Not sure what a World Heritage Site is | |||||||||||
| NEW | B | Did knowing the recreation area(s) you selected were World Heritage Sites influence your decision to learn more about them? | Yes - it was an influencer | Radio button, one-up vertical | S | Y | Skip Logic Group* | WHS - Influence | |||
| No - It was not an influencer | |||||||||||
| Not sure | |||||||||||
Rank 1 (Required) |
|||||||||||
| RJB00045 | Which of the following categories best describes your total household income last year? | Below $25,000 | Drop down, select one | S | N | Income | |||||
| $25,000-$49,999 | |||||||||||
| $50,000-$74,999 | |||||||||||
| $75,000-$99,999 | |||||||||||
| $100,000-$124,999 | |||||||||||
| $125,000 or over | |||||||||||
| EDO0586 | What is your age? | Under 18 | Drop down, select one | S | N | Age | |||||
| 18 - 24 | |||||||||||
| 25 - 34 | |||||||||||
| 35 - 44 | |||||||||||
| 45 - 54 | |||||||||||
| 55 - 64 | |||||||||||
| 65 or older | |||||||||||
| I prefer not to answer | |||||||||||
| RJB00047 | If you could suggest one improvement to the Recreation.gov web site, what would it be? | Text field, <100 char | N | One Improvement | |||||||
| Model Instance Name | ||||||||||
| Recreation.gov Satisfaction Survey | underlined & italicized: RE-ORDER | |||||||||
| MID: AxMwRh0wwoA4YgktwEs50g== | pink: ADDITION | |||||||||
| Date: | 8/14/2012 | blue + -->: REWORDING | ||||||||
| Recreation.gov Satisfaction Survey | ||||||||||
| QID | Skip Logic Label | Question Text | Answer Choices (limited to 50 characters) |
Skip to | Type (select from list) | Single or Multi | Required Y/N |
Special Instructions | CQ Label | |
| RJB00083 | Was the purpose of your visit today to make a reservation at Yosemite National Park? | Yes | Text field, <100 char | S | Y | Purpose Yosemite | ||||
| No | ||||||||||
| Not sure | ||||||||||
| RJB00034 | Did you accomplish what you wanted on Recreation.gov today? | Yes | Text field, <100 char | |||||||
| No | A | |||||||||
| Not yet, I'm still in the process | ||||||||||
| RJB00035 | A | If you did not accomplish what you wanted, please specify what you were trying to do or find. | Text field, <100 char | |||||||
| SAC1200 | Which of the following sources drove you to visit the site today? Please rank the top 3 (Rank 1 is most important). Rank 1 (Required) |
Message or recommendation from a friend on a social network | Drop down, select one | S | Y | Rank Group* | SV - Rank 1 | |||
| Video I saw on YouTube | Adjust Template/Style Sheet | |||||||||
| Internet blogs or discussion forums | Randomize | |||||||||
| Advertising on social networks (Facebook, MySpace, Twitter) | ||||||||||
| Message directly from Recreation.gov on a social network | ||||||||||
| Mobile phone text messages or alerts | ||||||||||
| Instant Message from a friend or colleague | ||||||||||
| Familiarity with Recreation.gov | ||||||||||
| Promotional email(s) from Recreation.gov | ||||||||||
| Search engine results | ||||||||||
| Word of mouth recommendation from someone I know | ||||||||||
| TV, radio, newspaper, or magazine advertising | ||||||||||
| Internet advertising | ||||||||||
| Don't know | Anchor Answer Choice | |||||||||
| Other | Anchor Answer Choice | |||||||||
| SAC1201 | Rank 2 (Optional) | Message or recommendation from a friend on a social network | Drop down, select one | S | N | Rank Group* | SV - Rank 2 | |||
| Video I saw on YouTube | ||||||||||
| Internet blogs or discussion forums | ||||||||||
| Advertising on social networks (Facebook, MySpace, Twitter) | ||||||||||
| Message directly from Recreation.gov on a social network | ||||||||||
| Mobile phone text messages or alerts | ||||||||||
| Instant Message from a friend or colleague | ||||||||||
| Familiarity with Recreation.gov | ||||||||||
| Promotional email(s) from Recreation.gov | ||||||||||
| Search engine results | ||||||||||
| Word of mouth recommendation from someone I know | ||||||||||
| TV, radio, newspaper, or magazine advertising | ||||||||||
| Internet advertising | ||||||||||
| Don't know | Anchor Answer Choice | |||||||||
| Other | Anchor Answer Choice | |||||||||
| SAC1202 | Rank 3 (Optional) | Message or recommendation from a friend on a social network | Drop down, select one | S | N | Rank Group* | SV - Rank 3 | |||
| Video I saw on YouTube | ||||||||||
| Internet blogs or discussion forums | ||||||||||
| Advertising on social networks (Facebook, MySpace, Twitter) | ||||||||||
| Message directly from Recreation.gov on a social network | ||||||||||
| Mobile phone text messages or alerts | ||||||||||
| Instant Message from a friend or colleague | ||||||||||
| Familiarity with Recreation.gov | ||||||||||
| Promotional email(s) from Recreation.gov | ||||||||||
| Search engine results | ||||||||||
| Word of mouth recommendation from someone I know | ||||||||||
| TV, radio, newspaper, or magazine advertising | ||||||||||
| Internet advertising | ||||||||||
| Don't know | Anchor Answer Choice | |||||||||
| Other | Anchor Answer Choice | |||||||||
| SAC1203 | If you heard about Recreation.gov from a social network, please specify the site (i.e. Facebook, Twitter). | Text area, no char limit | N | SV - Other Social Network | ||||||
| NEW | How frequently do you visit this site? | This is my first visit | Radio button, one-up vertical | S | Y | Visit Frequency | ||||
| Every few months or less often | ||||||||||
| Monthly | ||||||||||
| Weekly | ||||||||||
| Several times a week | ||||||||||
| Daily | ||||||||||
| RJB00045 | Which of the following categories best describes your total household income last year? | Below $25,000 | Drop down, select one | S | Y | Income | ||||
| $25,000-$49,999 | ||||||||||
| $50,000-$74,999 | ||||||||||
| $75,000-$99,999 | ||||||||||
| $100,000-$124,999 | ||||||||||
| $125,000 or over | ||||||||||
| EDO0586 | What is your age? | Under 18 | Drop down, select one | S | Y | Age | ||||
| 18 - 24 | ||||||||||
| 25 - 34 | ||||||||||
| 35 - 44 | ||||||||||
| 45 - 54 | ||||||||||
| 55 - 64 | ||||||||||
| 65 or older | ||||||||||
| I prefer not to answer | ||||||||||
| RJB00047 | If you could suggest one improvement to the Recreation.gov web site, what would it be? | Text field, <100 char | N | One Improvement | ||||||
| Model Instance Name | ||||||||||
| Recreation.gov Satisfaction Survey | underlined & italicized: RE-ORDER | |||||||||
| MID: AxMwRh0wwoA4YgktwEs50g== | pink: ADDITION | |||||||||
| Date: | 8/14/2012 | blue + -->: REWORDING | ||||||||
| Recreation.gov Satisfaction Survey | ||||||||||
| QID | Skip Logic Label | Question Text | AnswerIDs (DOT) | Answer Choices (limited to 50 characters) |
Skip to | Type (select from list) | Single or Multi | Required Y/N |
Special Instructions | CQ Label |
| RJB00083 | Was the purpose of your visit today to make a reservation at Yosemite National Park? | Yes | Text field, <100 char | S | Y | Purpose Yosemite | ||||
| No | ||||||||||
| Not sure | ||||||||||
| RJB00034 | Did you accomplish what you wanted on Recreation.gov today? | Yes | Text field, <100 char | |||||||
| No | A | |||||||||
| Not yet, I'm still in the process | ||||||||||
| RJB00035 | A | If you did not accomplish what you wanted, please specify what you were trying to do or find. | Text field, <100 char | |||||||
| NEW | Which of the following sources drove you to visit the site today? Please rank the top 3 (Rank 1 is most important). Rank 1 (Required) |
Message or recommendation from a friend on a social network | Drop down, select one | S | Y | Rank Group* | SV - Rank 1 | |||
| Video I saw on YouTube | Adjust Template/Style Sheet | |||||||||
| Internet blogs or discussion forums | Randomize | |||||||||
| Advertising on social networks (Facebook, MySpace, Twitter) | ||||||||||
| Message directly from Recreation.gov on a social network | ||||||||||
| Mobile phone text messages or alerts | ||||||||||
| Instant Message from a friend or colleague | ||||||||||
| Familiarity with Recreation.gov | ||||||||||
| Promotional email(s) from Recreation.gov | ||||||||||
| Search engine results | ||||||||||
| Word of mouth recommendation from someone I know | ||||||||||
| TV, radio, newspaper, or magazine advertising | ||||||||||
| Internet advertising | ||||||||||
| Don't know | Anchor Answer Choice | |||||||||
| Other | Anchor Answer Choice | |||||||||
| NEW | Rank 2 (Optional) | Message or recommendation from a friend on a social network | Drop down, select one | S | N | Rank Group* | SV - Rank 2 | |||
| Video I saw on YouTube | ||||||||||
| Internet blogs or discussion forums | ||||||||||
| Advertising on social networks (Facebook, MySpace, Twitter) | ||||||||||
| Message directly from Recreation.gov on a social network | ||||||||||
| Mobile phone text messages or alerts | ||||||||||
| Instant Message from a friend or colleague | ||||||||||
| Familiarity with Recreation.gov | ||||||||||
| Promotional email(s) from Recreation.gov | ||||||||||
| Search engine results | ||||||||||
| Word of mouth recommendation from someone I know | ||||||||||
| TV, radio, newspaper, or magazine advertising | ||||||||||
| Internet advertising | ||||||||||
| Don't know | Anchor Answer Choice | |||||||||
| Other | Anchor Answer Choice | |||||||||
| NEW | Rank 3 (Optional) | Message or recommendation from a friend on a social network | Drop down, select one | S | N | Rank Group* | SV - Rank 3 | |||
| Video I saw on YouTube | ||||||||||
| Internet blogs or discussion forums | ||||||||||
| Advertising on social networks (Facebook, MySpace, Twitter) | ||||||||||
| Message directly from Recreation.gov on a social network | ||||||||||
| Mobile phone text messages or alerts | ||||||||||
| Instant Message from a friend or colleague | ||||||||||
| Familiarity with Recreation.gov | ||||||||||
| Promotional email(s) from Recreation.gov | ||||||||||
| Search engine results | ||||||||||
| Word of mouth recommendation from someone I know | ||||||||||
| TV, radio, newspaper, or magazine advertising | ||||||||||
| Internet advertising | ||||||||||
| Don't know | Anchor Answer Choice | |||||||||
| Other | Anchor Answer Choice | |||||||||
| NEW | If you heard about Recreation.gov from a social network, please specify the site (i.e. Facebook, Twitter). | Text area, no char limit | N | SV - Other Social Network | ||||||
| RJB00045 | Which of the following categories best describes your total household income last year? | Below $25,000 | Drop down, select one | S | Y | Income | ||||
| $25,000-$49,999 | ||||||||||
| $50,000-$74,999 | ||||||||||
| $75,000-$99,999 | ||||||||||
| $100,000-$124,999 | ||||||||||
| $125,000 or over | ||||||||||
| EDO0586 | What is your age? | Under 18 | Drop down, select one | S | Y | Age | ||||
| 18 - 24 | ||||||||||
| 25 - 34 | ||||||||||
| 35 - 44 | ||||||||||
| 45 - 54 | ||||||||||
| 55 - 64 | ||||||||||
| 65 or older | ||||||||||
| I prefer not to answer | ||||||||||
| RJB00047 | If you could suggest one improvement to the Recreation.gov web site, what would it be? | Text field, <100 char | N | One Improvement | ||||||
| File Type | application/vnd.openxmlformats-officedocument.spreadsheetml.sheet |
| File Modified | 0000-00-00 |
| File Created | 0000-00-00 |