Form 1103 2014 858 USAJOBS

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Overview

Current Model Qsts
Proposed v2 Model
Current Custom Qsts
Custom Qsts (1-21-14)
Custom Qsts (1-9-12)
Custom Qsts (10-10-11)
Custom Qsts 6-14-11
Current Custom Qsts 3-15-11
Custom Qsts (7-5-10)
Custom Qsts (1-29-10)
Custom Qsts 1-22-10
Custom Qsts 3-17-09
Types

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Sheet 1: Current Model Qsts

Model Instance Name:
OPM Job Search
MID:	bKPFCluA60C5JG4p29fn8w==
Date:	1/18/2010
Model questions utilize the ACSI methodology to determine scores and impacts
	ELEMENTS (drivers of satisfaction)		CUSTOMER SATISFACTION		FUTURE BEHAVIORS
	Career Services (1=Poor, 10=Excellent, Don't Know)		Satisfaction		Likelihood to Return (1=Very Unlikely, 10=Very Likely)
1	Please rate the usefulness of the services provided on this site.	21	What is your overall satisfaction with this site? (1=Very Dissatisfied, 10=Very Satisfied)	24	How likely are you to return to this site?
2	Please rate the convenience of the services on this site.	22	How well does this site meet your expectations? (1=Falls Short, 10=Exceeds)		Recommend (1=Very Unlikely, 10=Very Likely)
3	Please rate the availability of desired services on this site.	23	How does this site compare to your idea of an ideal website? (1=Not Very Close, 10=Very Close)	25	How likely are you to recommend this site to someone else?
	Job Descriptions (1=Poor, 10=Excellent, Don't Know)
4	Please rate the clarity of the job descriptions on this site.
5	Please rate the level of detail provided for each job description on this site.
6	Please rate the relevancy of the information provided for each job description on this site.
	Job Search (1=Poor, 10=Excellent, Don't Know)
7	Please rate the usefulness of job listings on this site.
8	Please rate the amount of applicable job listings on this site.
9	Please rate the organization of job listings on this site.
10	Please rate how the job search feature helps you to narrow the results to find the job listings you want.
	Look and Feel (1=Poor, 10=Excellent, Don't Know)
11	Please rate the ease of reading this site.
12	Please rate the clarity of site organization.
13	Please rate the clean layout of this site.
14	Navigation (1=Poor, 10=Excellent, Don't Know)
	Please rate the degree to which the number of steps it took to get where you want is acceptable.
15	Please rate the ability to find information you want on this site.
16	Please rate the clarity of site map/directory.
17	Please rate the ease of navigation on this site.
	Site Performance (1=Poor, 10=Excellent, Don't Know)
18	Please rate the speed of loading the page on this site.
19	Please rate the consistency of speed on this site.
20	Please rate the reliability of site performance on this site.

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Sheet 2: Proposed v2 Model

Model Instance Name:
USAJOBS v2
MID:		NEW
Date:		06/25/2014
	Q Name	ELEMENTS (drivers of satisfaction)		Q Name	CUSTOMER SATISFACTION		Q Name	FUTURE BEHAVIORS
		Navigation (1=Poor, 10=Excellent, Don't Know)			Satisfaction			Return (1=Very Unlikely, 10=Very Likely)
1	Navigation - Organized	Please rate how well the site is organized.	17	Satisfaction - Overall	What is your overall satisfaction with this site? (1=Very Dissatisfied, 10=Very Satisfied)	20	Return	How likely are you to return to this site?
2	Navigation - Options	Please rate the options available for navigating this site.	18	Satisfaction - Expectations	How well does this site meet your expectations? (1=Falls Short, 10=Exceeds)			Recommend (1=Very Unlikely, 10=Very Likely)
3	Navigation - Layout	Please rate how well the site layout helps you find what you are looking for.	19	Satisfaction - Ideal	How does this site compare to your idea of an ideal website? (1=Not Very Close, 10=Very Close)	21	Recommend	How likely are you to recommend this site to someone else?
		Site Performance (1=Poor, 10=Excellent, Don't Know)						Primary Resource (1=Very Unlikely, 10=Very Likely)
4	Site Performance - Loading	Please rate how quickly pages load on this site.				22	Primary Resource	How likely are you to use this site as a primary resource to find a job?
5	Site Performance - Consistency	Please rate the consistency of speed from page to page on this site.						Apply for Job (1=Very Unlikely, 10=Very Likely)
6	Site Performance - Errors	Please rate the ability to load pages without getting error messages on this site.				23	Apply for Job	How likely are you to use this site to apply for a specific job?
		Look and Feel (1=Poor, 10=Excellent, Don't Know)
7	Look and Feel - Appeal	Please rate the visual appeal of this site.
8	Look and Feel - Balance	Please rate the balance of graphics and text on this site.
9	Look and Feel - Readability	Please rate the readability of the pages on this site.
		Job Descriptions (1=Poor, 10=Excellent, Don't Know)
10	Job Descriptions - Understandable	Please rate the how understandable job descriptions are on this site.
11	Job Descriptions - Detail	Please rate the level of detail of job descriptions on this site.
12	Job Descriptions - Answers	Please rate how well the job descriptions provide answers to your questions.
		Job Search (1=Poor, 10=Excellent, Don't Know)
13	Job Search - Results Relevance	Please rate the relevance of job search results on this site.
14	Job Search - Results Organization	Please rate the organization of job search results on this site.
15	Job Search - Results Help	Please rate how well the job search results help you decide what job listings to select.
16	Job Search - Feature Narrow	Please rate how well the search feature helps you to narrow the results to find job listings you want.

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Sheet 3: Current Custom Qsts

Model Instance Name:			red & strike-through: DELETE
OPM Job Search			underlined & italicized: RE-ORDER
MID: bKPFCluA60C5JG4p29fn8w==			pink: ADDITION
Date:	1/17/2014		blue + -->: REWORDING
OPM Job Search CUSTOM QUESTION LIST
QID	Skip Logic Label	Question Text	Answer Choices (limited to 50 characters)	Skip to	Type (select from list)	Single or Multi	Required Y/N	Special Instructions	CQ Labels
235		How frequently do you visit this site?	First time	A	Radio button, one-up vertical	Single	Y	Skip Logic Group	Visit Frequency
			More than once a day	E, F
			Daily	E, F
			About once a week	E, F
			About once a month	E, F
			Every 6 months or less	E, F
ACQLiv0005802	A	Did you create a USAJOBS account during your visit?	Yes	B	Radio button, one-up vertical	Single	Y		Create Account
			No
			Not Sure
ACQLiv0005803	B	Did you have any difficulty setting up the account?	Yes	C	Radio button, one-up vertical	Single	Y		Acount Difficulty
			No
			Not Sure
ACQLiv0005787	C	Which of the following difficulties did you encounter while creating an account?	Account creation timed-out		Radio button, one-up vertical	Single	Y		Specific Difficulty
			Difficulty with username and/or password creation
			Difficulty with email address
			Other	D
ACQLiv0005788	D	What difficulty did you have while creating an account?			Text area, no char limit		N		OE_Account Difficulty
ACQCol0007877	E	Please select the statement which best describes your experience with the new USAJOBS site redesign:	It is easier to find what I am looking for		Radio button, one-up vertical	Single	Y	Skip Logic Group	Redesign
			It is harder to find what I am looking for
			My experience is no different when looking for information on the new site
			Don't Know
ACQCol0007878	F	Please tell us what you think of the new USAJOBS site:			Text area, no char limit	Single	N	Skip Logic Group	OE_Redesign
MAD0047422		When you visit websites, do you typically use basic or advanced search?	Basic	J, L	Radio button, one-up vertical	Single	Yes	Skip Logic Group	What Search
			Advanced	K, L
			Both equally	L
MAD0047409	J	Why do you prefer basic search?			Text area, no char limit		No	Skip Logic Group	Why Basic
MAD0047408	K	Why do you prefer advanced search?			Text area, no char limit		No	Skip Logic Group	Why Advanced
MAD0047423	L	How often do you use USAJOBS advanced search?	First time using advance search	S	Radio button, one-up vertical	Single	Yes	Skip Logic Group	How Often Use Advanced
			Each visit	M
			On approximately half of my visits	M
			On less than 25% of my visits	M
			Never
MAD0047410	S	What is your first impression of the advanced search page?	Looks easy to use	U	Radio button, one-up vertical	Single	Yes	Skip Logic Group	FTV-First Impression
			Looks difficult	T, U
MAD0047416	T	What seems difficult to use?			Text area, no char limit		No	Skip Logic Group	FTV-What Difficult
MAD0047415	U	Which of these advanced search features do you use most often on USAJOBS? (multi-select up to 3)	Keyword		Checkbox, one-up vertical	Multi	Yes	Skip Logic Group	FTV-Advanced Features
			Salary or Pay Grade
			Occupational Series or Job Category
			Location
			Department and Agency
			Type of Work or Work Schedule
			Posting Options
MAD0047411	M	Have you noticed that the advanced search has a new look and feel?	Yes	O	Radio button, one-up vertical	Single	Yes	Skip Logic Group	Notice New Look
			No	S1
MAD0047389	S1	What is your first impression of the advanced search page?	Looks easy to use	U1	Radio button, one-up vertical	Single	Yes	Skip Logic Group	Not Notice-First Impression
			Looks difficult	T1 U1
MAD0047391	T1	What seems difficult to use?			Text area, no char limit		No	Skip Logic Group	Not Notice-What Difficult
MAD0047390	U1	Which of these advanced search features do you use most often on USAJOBS? (multi-select up to 3)	Keyword		Checkbox, one-up vertical	Multi	Yes	Skip Logic Group	Not Notice-Advanced Features
			Salary or Pay Grade
			Occupational Series or Job Category
			Location
			Department and Agency
			Type of Work or Work Schedule
			Posting Options
MAD0047412	O	Do you prefer the old or new advanced search look and feel?	Old	P, S2	Radio button, one-up vertical	Single	Yes	Skip Logic Group	Prefer Which
			New	Z, S2
			No preference	S2
MAD0047414	P	Why do you prefer the old advanced search look and feel?			Text area, no char limit		No	Skip Logic Group	Why Old
MAD0047413	Z	Why do you prefer the new advanced search look and feel?			Text area, no char limit		No	Skip Logic Group	Why New
MAD0047432	S2	What is your first impression of the advanced search page?	Looks easy to use	U2	Radio button, one-up vertical	Single	Yes	Skip Logic Group	First Impression
			Looks difficult	T2, U2
MAD0047434	T2	What seems difficult to use?			Text area, no char limit		No	Skip Logic Group	What Difficult
MAD0047433	U2	Which of these advanced search features do you use most often on USAJOBS? (multi-select up to 3)	Keyword		Checkbox, one-up vertical	Multi	Yes	Skip Logic Group	Advanced Features
			Salary or Pay Grade
			Occupational Series or Job Category
			Location
			Department and Agency
			Type of Work or Work Schedule
			Posting Options
MAD0047435		How would you rate the search functionality on USAJOBS?	Very helpful		Radio button, one-up vertical	Single	Yes		Rate Search
			Somewhat helpful
			Fair
			Somewhat unhelpful
			Very unhelpful
MAD0047436		Do you have any recommendations to improve the search tool?			Text area, no char limit		No		Search Recommendation
CWS01211		Which of the following site services, if any, did you use today? (Select all that apply)	Search Jobs		Checkbox, one-up vertical	Multi	Y	Skip Logic Group
			My Account
			Resource Center
			Individuals with Disabilities
			Veterans
			Students and Recent Graduates
			Senior Executives
			FAQs
			Tutorials
			Spotlights
			Other (please specify)	Q
CWS01212	Q	Specifically, what other site services did you use today?			Text area, no char limit		N	Skip Logic Group
ACQLiv0005789		Were you able to find what you were looking for on USAJOBS.gov?	Yes		Radio button, one-up vertical	Single	Y		Ability to Find
			No	G
			Not Yet
ACQLiv0005790	G	What were you unable to find on USAJOBS.gov?	A specific job		Radio button, one-up vertical	Single	Y		Unable to Find
			Jobs I qualify for
			Jobs that were relevant to my search
			Information about how to apply
			Other	H
ACQLiv0005804	H	What were you unable to find on USAJobs.gov?			Text area, no char limit		N		OE_Unable to Find
EDO10551		Which of the following sources drove you to visit the site today? Please rank the top 3 (Rank 1 is most important). Rank 1 (Required)	Message or recommendation from a friend on a social network		Drop down, select one	Single	Y	Rank Group	SV - Rank 1
			Video I saw on YouTube
			Internet blogs or discussion forums					Adjust Template/Style Sheet
			Advertising on social networks (Facebook, MySpace, Twitter)					Randomize
			Message directly from the organization/agency on a social network
			Mobile phone text messages or alerts
			Instant Message from a friend or colleague
			Familiarity with site/organization/brand
			Promotional email(s) from the organization/agency
			Search engine results
			Word of mouth recommendation from someone I know (family, friend, etc.)
			TV, radio, newspaper, or magazine advertising
			OPM Advertisement - "What did you do at your job today?"
			Federal Agency Human Resources Office
			USA.gov
			OPM Sponsored Job Fair
			OPM Veterans Employment Materials
			Placement/Transition Center
			Don't know					Anchor Answer Choice
			Other					Anchor Answer Choice
EDO10552		Rank 2 (Optional)	Message or recommendation from a friend on a social network		Drop down, select one	Single	Y	Rank Group	SV - Rank 2
			Video I saw on YouTube
			Internet blogs or discussion forums					Adjust Template/Style Sheet
			Advertising on social networks (Facebook, MySpace, Twitter)					Randomize
			Message directly from the organization/agency on a social network
			Mobile phone text messages or alerts
			Instant Message from a friend or colleague
			Familiarity with site/organization/brand
			Promotional email(s) from the organization/agency
			Search engine results
			Word of mouth recommendation from someone I know (family, friend, etc.)
			TV, radio, newspaper, or magazine advertising
			OPM Advertisement - "What did you do at your job today?"
			Federal Agency Human Resources Office
			USA.gov
			OPM Sponsored Job Fair
			OPM Veterans Employment Materials
			Placement/Transition Center
			Don't know					Anchor Answer Choice
			Other					Anchor Answer Choice
EDO10553		Rank 3 (Optional)	Message or recommendation from a friend on a social network		Drop down, select one	Single	Y	Rank Group	SV - Rank 3
			Video I saw on YouTube
			Internet blogs or discussion forums					Adjust Template/Style Sheet
			Advertising on social networks (Facebook, MySpace, Twitter)					Randomize
			Message directly from the organization/agency on a social network
			Mobile phone text messages or alerts
			Instant Message from a friend or colleague
			Familiarity with site/organization/brand
			Promotional email(s) from the organization/agency
			Search engine results
			Word of mouth recommendation from someone I know (family, friend, etc.)
			TV, radio, newspaper, or magazine advertising
			OPM Advertisement - "What did you do at your job today?"
			Federal Agency Human Resources Office
			USA.gov
			OPM Sponsored Job Fair
			OPM Veterans Employment Materials
			Placement/Transition Center
			Don't know					Anchor Answer Choice
			Other					Anchor Answer Choice
EDO10554		If you heard about this website from a social network, please specify the site (i.e. Facebook, Twitter)			Text area, no char limit		N		SV - Other Social Network
2928		Are you now, or have you ever been, a civilian employee of the United States Government?	Yes		Radio button, one-up vertical	Single	Y
			No
20262		Have you ever served on active duty in the United States military?	Yes		Radio button, one-up vertical	Single	Y
			No
3876		What improvements, if any, would you make to this site?			Text area, no char limit		N

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Sheet 4: Custom Qsts (1-21-14)

Model Instance Name:			red & strike-through: DELETE
OPM Job Search			underlined & italicized: RE-ORDER
MID: bKPFCluA60C5JG4p29fn8w==			pink: ADDITION
Date:	1/17/2014		blue + -->: REWORDING
OPM Job Search CUSTOM QUESTION LIST
QID	Skip Logic Label	Question Text	Answer Choices (limited to 50 characters)	Skip to	Type (select from list)	Single or Multi	Required Y/N	Special Instructions	CQ Labels
235		How frequently do you visit this site?	First time	A	Radio button, one-up vertical	Single	Y	Skip Logic Group	Visit Frequency
			More than once a day	E, F
			Daily	E, F
			About once a week	E, F
			About once a month	E, F
			Every 6 months or less	E, F
ACQLiv0005802	A	Did you create a USAJOBS account during your visit?	Yes	B	Radio button, one-up vertical	Single	Y		Create Account
			No
			Not Sure
ACQLiv0005803	B	Did you have any difficulty setting up the account?	Yes	C	Radio button, one-up vertical	Single	Y		Acount Difficulty
			No
			Not Sure
ACQLiv0005787	C	Which of the following difficulties did you encounter while creating an account?	Account creation timed-out		Radio button, one-up vertical	Single	Y		Specific Difficulty
			Difficulty with username and/or password creation
			Difficulty with email address
			Other	D
ACQLiv0005788	D	What difficulty did you have while creating an account?			Text area, no char limit		N		OE_Account Difficulty
ACQCol0007877	E	Please select the statement which best describes your experience with the new USAJOBS site redesign:	It is easier to find what I am looking for		Radio button, one-up vertical	Single	Y	Skip Logic Group	Redesign
			It is harder to find what I am looking for
			My experience is no different when looking for information on the new site
			Don't Know
ACQCol0007878	F	Please tell us what you think of the new USAJOBS site:			Text area, no char limit	Single	N	Skip Logic Group	OE_Redesign
NEW		When you visit websites, do you typically use basic or advanced search?	Basic	J, L	Radio button, one-up vertical	Single	Yes	Skip Logic Group	What Search
			Advanced	K, L
			Both equally	L
NEW	J	Why do you prefer basic search?			Text area, no char limit		No	Skip Logic Group	Why Basic
NEW	K	Why do you prefer advanced search?			Text area, no char limit		No	Skip Logic Group	Why Advanced
NEW	L	How often do you use USAJOBS advanced search?	First time using advance search	S	Radio button, one-up vertical	Single	Yes	Skip Logic Group	How Often Use Advanced
			Each visit	M
			On approximately half of my visits	M
			On less than 25% of my visits	M
			Never
NEW	M	Have you noticed that the advanced search has a new look and feel?	Yes	O	Radio button, one-up vertical	Single	Yes	Skip Logic Group	Notice New Look
			No	S
NEW	O	Do you prefer the old or new advanced search look and feel?	Old	P, S	Radio button, one-up vertical	Single	Yes	Skip Logic Group	Prefer Which
			New	Z, S
			No preference	S
NEW	P	Why do you prefer the old advanced search look and feel?			Text area, no char limit		No	Skip Logic Group	Why Old
NEW	Z	Why do you prefer the new advanced search look and feel?			Text area, no char limit		No	Skip Logic Group	Why New
NEW	S	What is your first impression of the advanced search page?	Looks easy to use	U	Radio button, one-up vertical	Single	Yes	Skip Logic Group	First Impression
			Looks difficult	T, U
NEW	T	What seems difficult to use?			Text area, no char limit		No	Skip Logic Group	What Difficult
NEW	U	Which of these advanced search features do you use most often on USAJOBS? (multi-select up to 3)	Keyword		Checkbox, one-up vertical	Multi	Yes	Skip Logic Group	Advanced Features
			Salary or Pay Grade
			Occupational Series or Job Category
			Location
			Department and Agency
			Type of Work or Work Schedule
			Posting Options
NEW		How would you rate the search functionality on USAJOBS?	Very helpful		Radio button, one-up vertical	Single	Yes	Skip Logic Group	Rate Search
			Somewhat helpful
			Fair
			Somewhat unhelpful
			Very unhelpful
NEW		Do you have any recommendations to improve the search tool?			Text area, no char limit		No	Skip Logic Group	Search Recommendation
CWS01211		Which of the following site services, if any, did you use today? (Select all that apply)	Search Jobs	N	Checkbox, one-up vertical	Multi	Y	Skip Logic Group
			My Account
			Resource Center
			Individuals with Disabilities
			Veterans
			Students and Recent Graduates
			Senior Executives
			FAQs
			Tutorials
			Spotlights
			Other (please specify)	Q
CWS01212	Q	Specifically, what other site services did you use today?			Text area, no char limit		N	Skip Logic Group
MAG0090	N	If you used the search feature of the site today to find your information, what was your experience?	I did not encounter any difficulties		Radio button, one-up vertical	Single	Y	Skip Logic Group
			Returned too many results
			Returned not enough results
			Returned no results
			Results were not relevant to my search terms or needs
			I was not sure what words to use in my search
			Search required too many refinements to get to what I wanted
			Search speed was too slow
			Other, please specify:	D
AKR0858	D	Other, search feature			Text area, no char limit		N	Skip Logic Group
ACQLiv0005789		Were you able to find what you were looking for on USAJOBS.gov?	Yes		Radio button, one-up vertical	Single	Y		Ability to Find
			No	G
			Not Yet
ACQLiv0005790	G	What were you unable to find on USAJOBS.gov?	A specific job		Radio button, one-up vertical	Single	Y		Unable to Find
			Jobs I qualify for
			Jobs that were relevant to my search
			Information about how to apply
			Other	H
ACQLiv0005804	H	What were you unable to find on USAJobs.gov?			Text area, no char limit		N		OE_Unable to Find
EDO10551		Which of the following sources drove you to visit the site today? Please rank the top 3 (Rank 1 is most important). Rank 1 (Required)	Message or recommendation from a friend on a social network		Drop down, select one	Single	Y	Rank Group	SV - Rank 1
			Video I saw on YouTube
			Internet blogs or discussion forums					Adjust Template/Style Sheet
			Advertising on social networks (Facebook, MySpace, Twitter)					Randomize
			Message directly from the organization/agency on a social network
			Mobile phone text messages or alerts
			Instant Message from a friend or colleague
			Familiarity with site/organization/brand
			Promotional email(s) from the organization/agency
			Search engine results
			Word of mouth recommendation from someone I know (family, friend, etc.)
			TV, radio, newspaper, or magazine advertising
			OPM Advertisement - "What did you do at your job today?"
			Federal Agency Human Resources Office
			USA.gov
			OPM Sponsored Job Fair
			OPM Veterans Employment Materials
			Placement/Transition Center
			Don't know					Anchor Answer Choice
			Other					Anchor Answer Choice
EDO10552		Rank 2 (Optional)	Message or recommendation from a friend on a social network		Drop down, select one	Single	Y	Rank Group	SV - Rank 2
			Video I saw on YouTube
			Internet blogs or discussion forums					Adjust Template/Style Sheet
			Advertising on social networks (Facebook, MySpace, Twitter)					Randomize
			Message directly from the organization/agency on a social network
			Mobile phone text messages or alerts
			Instant Message from a friend or colleague
			Familiarity with site/organization/brand
			Promotional email(s) from the organization/agency
			Search engine results
			Word of mouth recommendation from someone I know (family, friend, etc.)
			TV, radio, newspaper, or magazine advertising
			OPM Advertisement - "What did you do at your job today?"
			Federal Agency Human Resources Office
			USA.gov
			OPM Sponsored Job Fair
			OPM Veterans Employment Materials
			Placement/Transition Center
			Don't know					Anchor Answer Choice
			Other					Anchor Answer Choice
EDO10553		Rank 3 (Optional)	Message or recommendation from a friend on a social network		Drop down, select one	Single	Y	Rank Group	SV - Rank 3
			Video I saw on YouTube
			Internet blogs or discussion forums					Adjust Template/Style Sheet
			Advertising on social networks (Facebook, MySpace, Twitter)					Randomize
			Message directly from the organization/agency on a social network
			Mobile phone text messages or alerts
			Instant Message from a friend or colleague
			Familiarity with site/organization/brand
			Promotional email(s) from the organization/agency
			Search engine results
			Word of mouth recommendation from someone I know (family, friend, etc.)
			TV, radio, newspaper, or magazine advertising
			OPM Advertisement - "What did you do at your job today?"
			Federal Agency Human Resources Office
			USA.gov
			OPM Sponsored Job Fair
			OPM Veterans Employment Materials
			Placement/Transition Center
			Don't know					Anchor Answer Choice
			Other					Anchor Answer Choice
EDO10554		If you heard about this website from a social network, please specify the site (i.e. Facebook, Twitter)			Text area, no char limit		N		SV - Other Social Network
2928		Are you now, or have you ever been, a civilian employee of the United States Government?	Yes		Radio button, one-up vertical	Single	Y
			No
20262		Have you ever served on active duty in the United States military?	Yes		Radio button, one-up vertical	Single	Y
			No
3876		What improvements, if any, would you make to this site?			Text area, no char limit		N

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Sheet 5: Custom Qsts (1-9-12)

Model Instance Name:			red & strike-through: DELETE
OPM Job Search			underlined & italicized: RE-ORDER
MID: bKPFCluA60C5JG4p29fn8w==			pink: ADDITION
Date:	1/18/2010		blue + -->: REWORDING
OPM Job Search CUSTOM QUESTION LIST
QID	Skip Logic Label	Question Text	Answer Choices (limited to 50 characters)	Skip to	Type (select from list)	Single or Multi	Required Y/N	Special Instructions	CQ Labels
235		How frequently do you visit this site?	First time	A	Radio button, one-up vertical	Single	Y	Skip Logic Group	Visit Frequency
			More than once a day	E, F
			Daily	E, F
			About once a week	E, F
			About once a month	E, F
			Every 6 months or less	E, F
ACQCol0007877	E	Please select the statement which best describes your experience with the new USAJOBS site redesign:	It is easier to find what I am looking for		Radio button, one-up vertical	Single	Y	Skip Logic Group	Redesign
			It is harder to find what I am looking for
			My experience is no different when looking for information on the new site
			Don't Know
ACQCol0007878	F	Please tell us what you think of the new USAJOBS site:			Text area, no char limit	Single	N	Skip Logic Group	OE_Redesign
ACQLiv0005802	A	Did you create a USAJOBS account during your visit?	Yes	B	Radio button, one-up vertical	Single	Y		Create Account
			No
			Not Sure
ACQLiv0005803	B	Did you have any difficulty setting up the account?	Yes	C	Radio button, one-up vertical	Single	Y		Acount Difficulty
			No
			Not Sure
ACQLiv0005787	C	Which of the following difficulties did you encounter while creating an account?	Account creation timed-out		Radio button, one-up vertical	Single	Y		Specific Difficulty
			Difficulty with username and/or password creation
			Difficulty with email address
			Other	D
ACQLiv0005788	D	What difficulty did you have while creating an account?			Text area, no char limit		N		OE_Account Difficulty
CWS01211		Which of the following site services, if any, did you use today? (Select all that apply)	Search Jobs	B	Checkbox, one-up vertical	Multi	Y	Skip Logic Group
			My Account
			Resource Center
			First-time Visitors
			Why Work for America?
			Special Hiring Events
			Individuals with Disabilities
			Veterans
			Students and Recent Graduates
			Senior Executives
			Employers
			FAQs
			Tutorials
			Spotlights
			Other (please specify)	C
CWS01212	C	Specifically, what other site services did you use today?			Text area, no char limit		N	Skip Logic Group
MAG0090	B	If you used the search feature of the site today to find your information, what was your experience?	I did not encounter any difficulties		Radio button, one-up vertical	Single	Y	Skip Logic Group
			Returned too many results
			Returned not enough results
			Returned no results
			Results were not relevant to my search terms or needs
			I was not sure what words to use in my search
			Search required too many refinements to get to what I wanted
			Search speed was too slow
			Other, please specify:	D
AKR0858	D	Other, search feature			Text area, no char limit		N	Skip Logic Group
ACQLiv0005789		Were you able to find what you were looking for on USAJOBS.gov?	Yes		Radio button, one-up vertical	Single	Y		Ability to Find
			No	A
			Not Yet
ACQLiv0005790	A	What were you unable to find on USAJOBS.gov?	A specific job		Radio button, one-up vertical	Single	Y		Unable to Find
			Jobs I qualify for
			Jobs that were relevant to my search
			Information about how to apply
			Other	B
ACQLiv0005804	B	What were you unable to find on USAJobs.gov?			Text area, no char limit		N		OE_Unable to Find
EDO10551		Which of the following sources drove you to visit the site today? Please rank the top 3 (Rank 1 is most important). Rank 1 (Required)	Message or recommendation from a friend on a social network		Drop down, select one	Single	Y	Rank Group	SV - Rank 1
			Video I saw on YouTube
			Internet blogs or discussion forums					Adjust Template/Style Sheet
			Advertising on social networks (Facebook, MySpace, Twitter)					Randomize
			Message directly from the organization/agency on a social network
			Mobile phone text messages or alerts
			Instant Message from a friend or colleague
			Familiarity with site/organization/brand
			Promotional email(s) from the organization/agency
			Search engine results
			Word of mouth recommendation from someone I know (family, friend, etc.)
			TV, radio, newspaper, or magazine advertising
			OPM Advertisement - "What did you do at your job today?"
			Federal Agency Human Resources Office
			USA.gov
			OPM Sponsored Job Fair
			OPM Veterans Employment Materials
			Placement/Transition Center
			Don't know					Anchor Answer Choice
			Other					Anchor Answer Choice
EDO10552		Rank 2 (Optional)	Message or recommendation from a friend on a social network		Drop down, select one	Single	Y	Rank Group	SV - Rank 2
			Video I saw on YouTube
			Internet blogs or discussion forums					Adjust Template/Style Sheet
			Advertising on social networks (Facebook, MySpace, Twitter)					Randomize
			Message directly from the organization/agency on a social network
			Mobile phone text messages or alerts
			Instant Message from a friend or colleague
			Familiarity with site/organization/brand
			Promotional email(s) from the organization/agency
			Search engine results
			Word of mouth recommendation from someone I know (family, friend, etc.)
			TV, radio, newspaper, or magazine advertising
			OPM Advertisement - "What did you do at your job today?"
			Federal Agency Human Resources Office
			USA.gov
			OPM Sponsored Job Fair
			OPM Veterans Employment Materials
			Placement/Transition Center
			Don't know					Anchor Answer Choice
			Other					Anchor Answer Choice
EDO10553		Rank 3 (Optional)	Message or recommendation from a friend on a social network		Drop down, select one	Single	Y	Rank Group	SV - Rank 3
			Video I saw on YouTube
			Internet blogs or discussion forums					Adjust Template/Style Sheet
			Advertising on social networks (Facebook, MySpace, Twitter)					Randomize
			Message directly from the organization/agency on a social network
			Mobile phone text messages or alerts
			Instant Message from a friend or colleague
			Familiarity with site/organization/brand
			Promotional email(s) from the organization/agency
			Search engine results
			Word of mouth recommendation from someone I know (family, friend, etc.)
			TV, radio, newspaper, or magazine advertising
			OPM Advertisement - "What did you do at your job today?"
			Federal Agency Human Resources Office
			USA.gov
			OPM Sponsored Job Fair
			OPM Veterans Employment Materials
			Placement/Transition Center
			Don't know					Anchor Answer Choice
			Other					Anchor Answer Choice
EDO10554		If you heard about this website from a social network, please specify the site (i.e. Facebook, Twitter)			Text area, no char limit		N		SV - Other Social Network
2928		Are you now, or have you ever been, a civilian employee of the United States Government?	Yes		Radio button, one-up vertical	Single	Y
			No
20262		Have you ever served on active duty in the United States military?	Yes		Radio button, one-up vertical	Single	Y
			No
3876		What improvements, if any, would you make to this site?			Text area, no char limit		N

---

Sheet 6: Custom Qsts (10-10-11)

Model Instance Name:			red & strike-through: DELETE
OPM Job Search			underlined & italicized: RE-ORDER
MID: bKPFCluA60C5JG4p29fn8w==			pink: ADDITION
Date:	1/18/2010		blue + -->: REWORDING
OPM Job Search CUSTOM QUESTION LIST
QID	Skip Logic Label	Question Text	Answer Choices (limited to 50 characters)	Skip to	Type (select from list)	Single or Multi	Required Y/N	Special Instructions	CQ Labels
235		How frequently do you visit this site?	First time	A	Radio button, one-up vertical	Single	Y	Skip Logic Group	Visit Frequency
			More than once a day	E, F
			Daily	E, F
			About once a week	E, F
			About once a month	E, F
			Every 6 months or less	E, F
	E	Please select the statement which best describes your experience with the new USAJOBS site redesign:	It is easier to find what I am looking for		Radio button, one-up vertical	Single	Y	Skip Logic Group	Redesign
			It is harder to find what I am looking for
			My experience is no different when looking for information on the new site
			Don't Know
	F	Please tell us what you think of the new USAJOBS site:			Text area, no char limit	Single	N	Skip Logic Group	OE_Redesign
ACQLiv0005802	A	Did you create a USAJOBS account during your visit?	Yes	B	Radio button, one-up vertical	Single	Y		Create Account
			No
			Not Sure
ACQLiv0005803	B	Did you have any difficulty setting up the account?	Yes	C	Radio button, one-up vertical	Single	Y		Acount Difficulty
			No
			Not Sure
ACQLiv0005787	C	Which of the following difficulties did you encounter while creating an account?	Account creation timed-out		Radio button, one-up vertical	Single	Y		Specific Difficulty
			Difficulty with username and/or password creation
			Difficulty with email address
			Other	D
ACQLiv0005788	D	What difficulty did you have while creating an account?			Text area, no char limit		N		OE_Account Difficulty
CWS01211		Which of the following site services, if any, did you use today? (Select all that apply)	Search Jobs	B	Checkbox, one-up vertical	Multi	Y	Skip Logic Group
			My Account
			Info Center
			First-time Visitors
			Why Work for America?
			Special Hiring Events
			Individuals with Disabilities
			Veterans
			Students
			Senior Executives
			Employers
			Other (please specify)	C
CWS01212	C	Specifically, what other site services did you use today?			Text area, no char limit		N	Skip Logic Group
MAG0090	B	If you used the search feature of the site today to find your information, what was your experience?	I did not encounter any difficulties		Radio button, one-up vertical	Single	Y	Skip Logic Group
			Returned too many results
			Returned not enough results
			Returned no results
			Results were not relevant to my search terms or needs
			I was not sure what words to use in my search
			Search required too many refinements to get to what I wanted
			Search speed was too slow
			Other, please specify:	D
AKR0858	D	Other, search feature			Text area, no char limit		N	Skip Logic Group
ACQLiv0005789		Were you able to find what you were looking for on USAJOBS.gov?	Yes		Radio button, one-up vertical	Single	Y		Ability to Find
			No	A
			Not Yet
ACQLiv0005790	A	What were you unable to find on USAJOBS.gov?	A specific job		Radio button, one-up vertical	Single	Y		Unable to Find
			Jobs I qualify for
			Jobs that were relevant to my search
			Information about how to apply
			Other	B
ACQLiv0005804	B	What were you unable to find on USAJobs.gov?			Text area, no char limit		N		OE_Unable to Find
EDO10551		Which of the following sources drove you to visit the site today? Please rank the top 3 (Rank 1 is most important). Rank 1 (Required)	Message or recommendation from a friend on a social network		Drop down, select one	Single	Y	Rank Group	SV - Rank 1
			Video I saw on YouTube
			Internet blogs or discussion forums					Adjust Template/Style Sheet
			Advertising on social networks (Facebook, MySpace, Twitter)					Randomize
			Message directly from the organization/agency on a social network
			Mobile phone text messages or alerts
			Instant Message from a friend or colleague
			Familiarity with site/organization/brand
			Promotional email(s) from the organization/agency
			Search engine results
			Word of mouth recommendation from someone I know (family, friend, etc.)
			TV, radio, newspaper, or magazine advertising
			OPM Advertisement - "What did you do at your job today?"
			Federal Agency Human Resources Office
			USA.gov
			OPM Sponsored Job Fair
			OPM Veterans Employment Materials
			Placement/Transition Center
			Don't know					Anchor Answer Choice
			Other					Anchor Answer Choice
EDO10552		Rank 2 (Optional)	Message or recommendation from a friend on a social network		Drop down, select one	Single	Y	Rank Group	SV - Rank 2
			Video I saw on YouTube
			Internet blogs or discussion forums					Adjust Template/Style Sheet
			Advertising on social networks (Facebook, MySpace, Twitter)					Randomize
			Message directly from the organization/agency on a social network
			Mobile phone text messages or alerts
			Instant Message from a friend or colleague
			Familiarity with site/organization/brand
			Promotional email(s) from the organization/agency
			Search engine results
			Word of mouth recommendation from someone I know (family, friend, etc.)
			TV, radio, newspaper, or magazine advertising
			OPM Advertisement - "What did you do at your job today?"
			Federal Agency Human Resources Office
			USA.gov
			OPM Sponsored Job Fair
			OPM Veterans Employment Materials
			Placement/Transition Center
			Don't know					Anchor Answer Choice
			Other					Anchor Answer Choice
EDO10553		Rank 3 (Optional)	Message or recommendation from a friend on a social network		Drop down, select one	Single	Y	Rank Group	SV - Rank 3
			Video I saw on YouTube
			Internet blogs or discussion forums					Adjust Template/Style Sheet
			Advertising on social networks (Facebook, MySpace, Twitter)					Randomize
			Message directly from the organization/agency on a social network
			Mobile phone text messages or alerts
			Instant Message from a friend or colleague
			Familiarity with site/organization/brand
			Promotional email(s) from the organization/agency
			Search engine results
			Word of mouth recommendation from someone I know (family, friend, etc.)
			TV, radio, newspaper, or magazine advertising
			OPM Advertisement - "What did you do at your job today?"
			Federal Agency Human Resources Office
			USA.gov
			OPM Sponsored Job Fair
			OPM Veterans Employment Materials
			Placement/Transition Center
			Don't know					Anchor Answer Choice
			Other					Anchor Answer Choice
EDO10554		If you heard about this website from a social network, please specify the site (i.e. Facebook, Twitter)			Text area, no char limit		N		SV - Other Social Network
2928		Are you now, or have you ever been, a civilian employee of the United States Government?	Yes		Radio button, one-up vertical	Single	Y
			No
20262		Have you ever served on active duty in the United States military?	Yes		Radio button, one-up vertical	Single	Y
			No
3876		What improvements, if any, would you make to this site?			Text area, no char limit		N

---

Sheet 7: Custom Qsts 6-14-11

Model Instance Name:			red & strike-through: DELETE
OPM Job Search			underlined & italicized: RE-ORDER
MID: bKPFCluA60C5JG4p29fn8w==			pink: ADDITION
Date:	1/18/2010		blue + -->: REWORDING
OPM Job Search CUSTOM QUESTION LIST
QID	Skip Logic Label	Question Text	Answer Choices (limited to 50 characters)	Skip to	Type (select from list)	Single or Multi	Required Y/N	Special Instructions	CQ Labels
235		How frequently do you visit this site?	First time	A	Radio button, one-up vertical	Single	Y		Visit Frequency
			More than once a day
			Daily
			About once a week
			About once a month
			Every 6 months or less
	A	Did you create a USAJOBS account during your visit?	Yes	B	Radio button, one-up vertical	Single	Y		Create Account
			No
			Not Sure
	B	Did you have any difficulty setting up the account?	Yes	C	Radio button, one-up vertical	Single	Y		Acount Difficulty
			No
			Not Sure
	C	Which of the following difficulties did you encounter while creating an account?	Account creation timed-out		Radio button, one-up vertical	Single	Y		Specific Difficulty
			Difficulty with username and/or password creation
			Difficulty with email address
			Other	D
	D	What difficulty did you have while creating an account?			Text area, no char limit		N		OE_Account Difficulty
CWS01211		Which of the following site services, if any, did you use today? (Select all that apply)	Search Jobs	B	Checkbox, one-up vertical	Multi	Y	Skip Logic Group
			My Account
			Info Center
			First-time Visitors
			Why Work for America?
			Special Hiring Events
			Individuals with Disabilities
			Veterans
			Students
			Senior Executives
			Employers
			Other (please specify)	C
CWS01212	C	Specifically, what other site services did you use today?			Text area, no char limit		N	Skip Logic Group
MAG0090	B	If you used the search feature of the site today to find your information, what was your experience?	I did not encounter any difficulties		Radio button, one-up vertical	Single	Y	Skip Logic Group
			Returned too many results
			Returned not enough results
			Returned no results
			Results were not relevant to my search terms or needs
			I was not sure what words to use in my search
			Search required too many refinements to get to what I wanted
			Search speed was too slow
			Other, please specify:	D
AKR0858	D	Other, search feature			Text area, no char limit		N	Skip Logic Group
		Were you able to find what you were looking for on USAJOBS.gov?	Yes		Radio button, one-up vertical	Single	Y		Ability to Find
			No	A
			Not Yet
	A	What were you unable to find on USAJOBS.gov?	A specific job		Radio button, one-up vertical	Single	Y		Unable to Find
			Jobs I qualify for
			Jobs that were relevant to my search
			Information about how to apply
			Other	B
	B	What were you unable to find on USAJobs.gov?			Text area, no char limit		N		OE_Unable to Find
EDO10551		Which of the following sources drove you to visit the site today? Please rank the top 3 (Rank 1 is most important). Rank 1 (Required)	Message or recommendation from a friend on a social network		Drop down, select one	Single	Y	Rank Group	SV - Rank 1
			Video I saw on YouTube
			Internet blogs or discussion forums					Adjust Template/Style Sheet
			Advertising on social networks (Facebook, MySpace, Twitter)					Randomize
			Message directly from the organization/agency on a social network
			Mobile phone text messages or alerts
			Instant Message from a friend or colleague
			Familiarity with site/organization/brand
			Promotional email(s) from the organization/agency
			Search engine results
			Word of mouth recommendation from someone I know (family, friend, etc.)
			TV, radio, newspaper, or magazine advertising
			OPM Advertisement - "What did you do at your job today?"
			Federal Agency Human Resources Office
			USA.gov
			OPM Sponsored Job Fair
			OPM Veterans Employment Materials
			Placement/Transition Center
			Don't know					Anchor Answer Choice
			Other					Anchor Answer Choice
EDO10552		Rank 2 (Optional)	Message or recommendation from a friend on a social network		Drop down, select one	Single	Y	Rank Group	SV - Rank 2
			Video I saw on YouTube
			Internet blogs or discussion forums					Adjust Template/Style Sheet
			Advertising on social networks (Facebook, MySpace, Twitter)					Randomize
			Message directly from the organization/agency on a social network
			Mobile phone text messages or alerts
			Instant Message from a friend or colleague
			Familiarity with site/organization/brand
			Promotional email(s) from the organization/agency
			Search engine results
			Word of mouth recommendation from someone I know (family, friend, etc.)
			TV, radio, newspaper, or magazine advertising
			OPM Advertisement - "What did you do at your job today?"
			Federal Agency Human Resources Office
			USA.gov
			OPM Sponsored Job Fair
			OPM Veterans Employment Materials
			Placement/Transition Center
			Don't know					Anchor Answer Choice
			Other					Anchor Answer Choice
EDO10553		Rank 3 (Optional)	Message or recommendation from a friend on a social network		Drop down, select one	Single	Y	Rank Group	SV - Rank 3
			Video I saw on YouTube
			Internet blogs or discussion forums					Adjust Template/Style Sheet
			Advertising on social networks (Facebook, MySpace, Twitter)					Randomize
			Message directly from the organization/agency on a social network
			Mobile phone text messages or alerts
			Instant Message from a friend or colleague
			Familiarity with site/organization/brand
			Promotional email(s) from the organization/agency
			Search engine results
			Word of mouth recommendation from someone I know (family, friend, etc.)
			TV, radio, newspaper, or magazine advertising
			OPM Advertisement - "What did you do at your job today?"
			Federal Agency Human Resources Office
			USA.gov
			OPM Sponsored Job Fair
			OPM Veterans Employment Materials
			Placement/Transition Center
			Don't know					Anchor Answer Choice
			Other					Anchor Answer Choice
EDO10554		If you heard about this website from a social network, please specify the site (i.e. Facebook, Twitter)			Text area, no char limit		N		SV - Other Social Network
2928		Are you now, or have you ever been, a civilian employee of the United States Government?	Yes		Radio button, one-up vertical	Single	Y
			No
20262		Have you ever served on active duty in the United States military?	Yes		Radio button, one-up vertical	Single	Y
			No
3876		What improvements, if any, would you make to this site?			Text area, no char limit		N

---

Sheet 8: Current Custom Qsts 3-15-11

Model Instance Name:			red & strike-through: DELETE
OPM Job Search			underlined & italicized: RE-ORDER
MID: bKPFCluA60C5JG4p29fn8w==			pink: ADDITION
Date:	1/18/2010		blue + -->: REWORDING
OPM Job Search CUSTOM QUESTION LIST
QID	Skip Logic Label	Question Text	Answer Choices (limited to 50 characters)	Skip to	Type (select from list)	Single or Multi	Required Y/N	Special Instructions
235		How frequently do you visit this site?	First time		Radio button, one-up vertical	Single	Y
			More than once a day
			Daily
			About once a week
			About once a month
			Every 6 months or less
CWS01211		Which of the following site services, if any, did you use today? (Select all that apply)	Search Jobs	B	Checkbox, one-up vertical	Multi	Y	Skip Logic Group
			My Account
			Info Center
			First-time Visitors
			Why Work for America?
			Special Hiring Events
			Individuals with Disabilities
			Veterans
			Students
			Senior Executives
			Employers
			Other (please specify)	C
CWS01212	C	Specifically, what other site services did you use today?			Text area, no char limit		N	Skip Logic Group
MAG0090	B	If you used the search feature of the site today to find your information, what was your experience?	I did not encounter any difficulties		Radio button, one-up vertical	Single	Y	Skip Logic Group
			Returned too many results
			Returned not enough results
			Returned no results
			Results were not relevant to my search terms or needs
			I was not sure what words to use in my search
			Search required too many refinements to get to what I wanted
			Search speed was too slow
			Other, please specify:	D
AKR0858	D	Other, search feature			Text area, no char limit		N	Skip Logic Group
ALM0089		How did you hear about this site?	Media advertisement		Radio button, one-up vertical	Single	Y	OPS Group
			OPM Advertisement - "What did you do at your job today?"
			Federal Agency Human Resources Office
			USA.gov
			Friend
			Family
			Search engine (Google, Yahoo, etc)
			OPM Sponsored Job Fair
			OPM Veterans Employment Materials
			Placement/Transition Center
			Other (please specify)	A
CWS01213	A	Other (hear about site)			Text field, <100 char	Single	N	OPS Group
EDO10551		Which of the following sources drove you to visit the site today? Please rank the top 3 (Rank 1 is most important). Rank 1 (Required)	Message or recommendation from a friend on a social network		Drop down, select one	Single	Y	Rank Group	SV - Rank 1
			Video I saw on YouTube
			Internet blogs or discussion forums					Adjust Template/Style Sheet
			Advertising on social networks (Facebook, MySpace, Twitter)					Randomize
			Message directly from the organization/agency on a social network
			Mobile phone text messages or alerts
			Instant Message from a friend or colleague
			Familiarity with site/organization/brand
			Promotional email(s) from the organization/agency
			Search engine results
			Word of mouth recommendation from someone I know (family, friend, etc.)
			TV, radio, newspaper, or magazine advertising
			OPM Advertisement - "What did you do at your job today?"
			Federal Agency Human Resources Office
			USA.gov
			OPM Sponsored Job Fair
			OPM Veterans Employment Materials
			Placement/Transition Center
			Don't know					Anchor Answer Choice
			Other					Anchor Answer Choice
EDO10552		Rank 2 (Optional)	Message or recommendation from a friend on a social network		Drop down, select one	Single	Y	Rank Group	SV - Rank 2
			Video I saw on YouTube
			Internet blogs or discussion forums					Adjust Template/Style Sheet
			Advertising on social networks (Facebook, MySpace, Twitter)					Randomize
			Message directly from the organization/agency on a social network
			Mobile phone text messages or alerts
			Instant Message from a friend or colleague
			Familiarity with site/organization/brand
			Promotional email(s) from the organization/agency
			Search engine results
			Word of mouth recommendation from someone I know (family, friend, etc.)
			TV, radio, newspaper, or magazine advertising
			OPM Advertisement - "What did you do at your job today?"
			Federal Agency Human Resources Office
			USA.gov
			OPM Sponsored Job Fair
			OPM Veterans Employment Materials
			Placement/Transition Center
			Don't know					Anchor Answer Choice
			Other					Anchor Answer Choice
EDO10553		Rank 3 (Optional)	Message or recommendation from a friend on a social network		Drop down, select one	Single	Y	Rank Group	SV - Rank 3
			Video I saw on YouTube
			Internet blogs or discussion forums					Adjust Template/Style Sheet
			Advertising on social networks (Facebook, MySpace, Twitter)					Randomize
			Message directly from the organization/agency on a social network
			Mobile phone text messages or alerts
			Instant Message from a friend or colleague
			Familiarity with site/organization/brand
			Promotional email(s) from the organization/agency
			Search engine results
			Word of mouth recommendation from someone I know (family, friend, etc.)
			TV, radio, newspaper, or magazine advertising
			OPM Advertisement - "What did you do at your job today?"
			Federal Agency Human Resources Office
			USA.gov
			OPM Sponsored Job Fair
			OPM Veterans Employment Materials
			Placement/Transition Center
			Don't know					Anchor Answer Choice
			Other					Anchor Answer Choice
EDO10554		If you heard about this website from a social network, please specify the site (i.e. Facebook, Twitter)			Text area, no char limit		N		SV - Other Social Network
2928		Are you now, or have you ever been, a civilian employee of the United States Government?	Yes		Radio button, one-up vertical	Single	Y
			No
20262		Have you ever served on active duty in the United States military?	Yes		Radio button, one-up vertical	Single	Y
			No
3876		What improvements, if any, would you make to this site?			Text area, no char limit		N

---

Sheet 9: Custom Qsts (7-5-10)

Model Instance Name:			red & strike-through: DELETE
OPM Job Search			underlined & italicized: RE-ORDER
MID: bKPFCluA60C5JG4p29fn8w==			pink: ADDITION
Date:	1/18/2010		blue + -->: REWORDING
OPM Job Search CUSTOM QUESTION LIST
QID	Skip Logic Label	Question Text	Answer Choices (limited to 50 characters)	Skip to	Type (select from list)	Single or Multi	Required Y/N	Special Instructions
CWS03707		Please give us your impression of the recent redesign to the USAJobs site (Select all that apply)	The site is better organized - it's easier to find information		Checkbox, one-up vertical	Multi	Y	Skip Logic Group
			The navigation of the site is more user friendly
			User-friendliness of the navigation is about the same
			The navigation of the site is less user friendly
			The site is not as well organized - it's harder to find information
			Other (please specify)	A
CWS03708	A	Specifically, what is your impression of the recent redesign?			Text area, no char limit	Single	N	Skip Logic Group
CWS03709		Overall, I consider the site redesign:	A vastly improved experience		Radio button, one-up vertical	Single	Y	Skip Logic Group
			An improvement over the previous design
			A similar user experience as the previous design
			An inferior user experience compared to the previous design
			A frustrating user experience compared to the previous design
			Other (please specify)	A
CWS03710	A	Please tell us what you think of the redesign.			Text area, no char limit	Single	N	Skip Logic Group
235		How frequently do you visit this site?	First time		Radio button, one-up vertical	Single	Y
			More than once a day
			Daily
			About once a week
			About once a month
			Every 6 months or less
CWS01211		Which of the following site services, if any, did you use today? (Select all that apply)	Search Jobs	B	Checkbox, one-up vertical	Multi	Y	Skip Logic Group
			My Account
			Info Center
			First-time Visitors
			Why Work for America?
			Special Hiring Events
			Individuals with Disabilities
			Veterans
			Students
			Senior Executives
			Employers
			Other (please specify)	C
CWS01212	C	Specifically, what other site services did you use today?			Text area, no char limit		N	Skip Logic Group
MAG0090	B	If you used the search feature of the site today to find your information, what was your experience?	I did not encounter any difficulties		Radio button, one-up vertical	Single	Y	Skip Logic Group
			Returned too many results
			Returned not enough results
			Returned no results
			Results were not relevant to my search terms or needs
			I was not sure what words to use in my search
			Search required too many refinements to get to what I wanted
			Search speed was too slow
			Other, please specify:	D
AKR0858	D	Other, search feature			Text area, no char limit		N	Skip Logic Group
ALM0089		How did you hear about this site?	Media advertisement		Radio button, one-up vertical	Single	Y	OPS Group
			OPM Advertisement - "What did you do at your job today?"
			Federal Agency Human Resources Office
			USA.gov
			Friend
			Family
			Search engine (Google, Yahoo, etc)
			OPM Sponsored Job Fair
			OPM Veterans Employment Materials
			Placement/Transition Center
			Other (please specify)	A
CWS01213	A	Other (hear about site)			Text field, <100 char	Single	N	OPS Group
2928		Are you now, or have you ever been, a civilian employee of the United States Government?	Yes		Radio button, one-up vertical	Single	Y
			No
20262		Have you ever served on active duty in the United States military?	Yes		Radio button, one-up vertical	Single	Y
			No
3876		What improvements, if any, would you make to this site?			Text area, no char limit		N

---

Sheet 10: Custom Qsts (1-29-10)

Model Instance Name:			red & strike-through: DELETE
OPM Job Search			underlined & italicized: RE-ORDER
MID: bKPFCluA60C5JG4p29fn8w==			pink: ADDITION
Date:	1/18/2010		blue + -->: REWORDING
OPM Job Search CUSTOM QUESTION LIST
QID	Skip Logic Label	Question Text	Answer Choices (limited to 50 characters)	Skip to	Type (select from list)	Single or Multi	Required Y/N	Special Instructions
CWS03707		Please give us your impression of the recent redesign to the USAJobs site (Select all that apply)	The site is better organized - it's easier to find information		Checkbox, one-up vertical	Multi	Y	Skip Logic Group
			The navigation of the site is more user friendly
			User-friendliness of the navigation is about the same
			The navigation of the site is less user friendly
			The site is not as well organized - it's harder to find information
			Other (please specify)	A
CWS03708	A	Specifically, what is your impression of the recent redesign?			Text area, no char limit	Single	N	Skip Logic Group
CWS03709		Overall, I consider the site redesign:	A vastly improved experience		Radio button, one-up vertical	Single	Y	Skip Logic Group
			An improvement over the previous design
			A similar user experience as the previous design
			An inferior user experience compared to the previous design
			A frustrating user experience compared to the previous design
			Other (please specify)	A
CWS03710	A	Please tell us what you think of the redesign.			Text area, no char limit	Single	N	Skip Logic Group
235		How frequently do you visit this site?	First time		Radio button, one-up vertical	Single	Y
			More than once a day
			Daily
			About once a week
			About once a month
			Every 6 months or less
CWS01211		Which of the following site services, if any, did you use today? (Select all that apply)	Search Jobs	B	Checkbox, one-up vertical	Multi	Y	Skip Logic Group
			My Account
			Info Center
			MyUSAJobs
			Information Center
			Veterans Employment Resource Center
			Forms
			Employer Services
			First-time Visitors
			Why Work for America?
			Special Hiring Events
			Individuals with Disabilities
			Veterans
			Students
			Senior Executives
			Employers
			Other (please specify)	C
CWS01212	C	Specifically, what other site services did you use today?			Text area, no char limit		N	Skip Logic Group
MAG0090	B	If you used the search feature of the site today to find your information, what was your experience?	I did not encounter any difficulties		Radio button, one-up vertical	Single	Y	Skip Logic Group
			Returned too many results
			Returned not enough results
			Returned no results
			Results were not relevant to my search terms or needs
			I was not sure what words to use in my search
			Search required too many refinements to get to what I wanted
			Search speed was too slow
			Other, please specify:	D
AKR0858	D	Other, search feature			Text area, no char limit		N	Skip Logic Group
ALM0089		How did you hear about this site?	Media advertisement		Radio button, one-up vertical	Single	Y	OPS Group
			OPM Advertisement - "What did you do at your job today?"
			Federal Agency Human Resources Office
			USA.gov
			Friend
			Family
			Search engine (Google, Yahoo, etc)
			OPM Sponsored Job Fair
			OPM Veterans Employment Materials
			Placement/Transition Center
			Other (please specify)	A
CWS01213	A	Other (hear about site)			Text field, <100 char	Single	N	OPS Group
2928		Are you now, or have you ever been, a civilian employee of the United States Government?	Yes		Radio button, one-up vertical	Single	Y
			No
20262		Have you ever served on active duty in the United States military?	Yes		Radio button, one-up vertical	Single	Y
			No
3876		What improvements, if any, would you make to this site?			Text area, no char limit		N

---

Sheet 11: Custom Qsts 1-22-10

Model Instance Name:			red & strike-through: DELETE
OPM Job Search			underlined & italicized: RE-ORDER
MID: bKPFCluA60C5JG4p29fn8w==			pink: ADDITION
Date:	1/18/2010		blue + -->: REWORDING
OPM Job Search CUSTOM QUESTION LIST
QID	Skip Logic Label	Question Text	Answer Choices (limited to 50 characters)	Skip to	Type (select from list)	Single or Multi	Required Y/N	Special Instructions
		Please give us your impression of the recent redesign to the USAJobs site (Select all that apply)	The site is better organized - it's easier to find information		Radio button, one-up vertical	Single	Y	Skip Logic Group
			The navigation of the site is more user friendly
			User-friendliness of the navigation is about the same
			The navigation of the site is less user friendly
			The site is not as well organized - it's harder to find information
			Other (please specify)	A
	A	Specifically, what is your impression of the recent redesign?			Text area, no char limit		N	Skip Logic Group
		Overall, I consider the site redesign:	A vastly improved experience		Radio button, one-up vertical	Single	Y	Skip Logic Group
			An improvement over the previous design
			A similar user experience as the previous design
			An inferior user experience compared to the previous design
			A frustrating user experience compared to the previous design
			Other (please specify)	A
	A	Please tell us what you think of the redesign.			Text area, no char limit		N	Skip Logic Group
235		How frequently do you visit this site?	First time		Radio button, one-up vertical	Single	Y
			More than once a day
			Daily
			About once a week
			About once a month
			Every 6 months or less
CWS01211		Which of the following site services, if any, did you use today? (Select all that apply)	Search Jobs	B	Checkbox, one-up vertical	Multi	Y	Skip Logic Group
			MyUSAJobs
			Information Center
			Veterans Employment Resource Center
			Forms
			Employer Services
			Other (please specify)	C
CWS01212	C	Specifically, what other site services did you use today?			Text area, no char limit		N	Skip Logic Group
MAG0090	B	If you used the search feature of the site today to find your information, what was your experience?	I did not encounter any difficulties		Radio button, one-up vertical	Single	Y	Skip Logic Group
			Returned too many results
			Returned not enough results
			Returned no results
			Results were not relevant to my search terms or needs
			I was not sure what words to use in my search
			Search required too many refinements to get to what I wanted
			Search speed was too slow
			Other, please specify:	D
AKR0858	D	Other, search feature			Text area, no char limit		N	Skip Logic Group
ALM0089		How did you hear about this site?	Media advertisement		Radio button, one-up vertical	Single	Y	OPS Group
			OPM Advertisement - "What did you do at your job today?"
			Federal Agency Human Resources Office
			USA.gov
			Friend
			Family
			Search engine (Google, Yahoo, etc)
			OPM Sponsored Job Fair
			OPM Veterans Employment Materials
			Placement/Transition Center
			Other (please specify)	A
CWS01213	A	Other (hear about site)			Text field, <100 char	Single	N	OPS Group
2928		Are you now, or have you ever been, a civilian employee of the United States Government?	Yes		Radio button, one-up vertical	Single	Y
			No
20262		Have you ever served on active duty in the United States military?	Yes		Radio button, one-up vertical	Single	Y
			No
3876		What improvements, if any, would you make to this site?			Text area, no char limit		N

---

Sheet 12: Custom Qsts 3-17-09

Model Instance Name:			red & strike-through: DELETE
OPM Job Search			underlined & italicized: RE-ORDER
MID: bKPFCluA60C5JG4p29fn8w==			pink: ADDITION
Date:	3/1/2008		blue + -->: REWORDING
OPM Job Search CUSTOM QUESTION LIST
QID	Skip Logic Label	Question Text	Answer Choices (limited to 50 characters)	Skip to	Type (select from list)	Single or Multi	Required Y/N	Special Instructions
2926		What is your overall satisfaction with the Federal employment application process?	1-10 scale		Radio button, scale, has don't know	Single	Y
235		How frequently do you visit this site?	First time		Radio button, one-up vertical	Single	Y
			More than once a day
			Daily
			About once a week
			About once a month
			Every 6 months or less
NEW		Which of the following site services, if any, did you use today? (Select all that apply)	Search Jobs	B	Checkbox, one-up vertical	Multi	Y	Skip Logic Group
			MyUSAJobs
			Information Center
			Veterans Employment Resource Center
			Forms
			Employer Services
			Other (please specify)	C
NEW	C	Specifically, what other site services did you use today?			Text area, no char limit		N	Skip Logic Group
MAG0090	B	If you used the search feature of the site today to find your information, what what was your experience?	I did not encounter any difficulties		Radio button, one-up vertical	Single	Y	Skip Logic Group
			Returned too many results
			Returned not enough results
			Returned no results
			Results were not relevant to my search terms or needs
			I was not sure what words to use in my search
			Search required too many refinements to get to what I wanted
			Search speed was too slow
			Other, please specify:	D
AKR0858	D	Other, search feature			Text area, no char limit		N	Skip Logic Group
AMAG0089		How are you primarily browsing through the USAJOBS website?	Log into MyUSAJobs to search for listings		Radio button, one-up vertical	Multi	Y
			Top Navigation bar
			Site map
			Search engine
			Links on the home page
			All of the above
AMAG0090		What was your experience with the navigation process on this site?	Did not have any difficulty navigating the site		Checkbox, one-up vertical	Multi	Y	OPS Group
			Could not navigate back to previous information
			Would often feel lost, not know where I was
			Links did not take me where I expected
			Links/labels are difficult to understand
			Too many links or navigational choices
			Had technical difficulties (e.g. broken links, error messages)
			Other	A
AKR0857	A	Other, please specify			Text area, no char limit		N	OPS Group
ALM0089		How did you hear about this site?	Media advertisement		Radio button, one-up vertical	Single	Y	OPS Group
			OPM Advertisement - "What did you do at your job today?"
			Federal Agency Human Resources Office
			USA.gov
			Friend
			Family
			Search engine (Google, Yahoo, etc)
			OPM Sponsored Job Fair
			OPM Veterans Employment Materials
			Placement/Transition Center
			Other (please specify)	A
NEW	A	Other (hear about site)			Text field, <100 char	Single	N	OPS Group
2928		Are you now, or have you ever been, a civilian employee of the United States Government?	Yes		Radio button, one-up vertical	Single	Y
			No
20262		Have you ever served on active duty in the United States military?	Yes		Radio button, one-up vertical	Single	Y
			No
3876		What improvements, if any, would you make to this site?			Text area, no char limit		N

---

Sheet 13: Types

Types		Instructions
Text field, <100 char		Randomize
Text area, no char limit		Shared
Drop down, select one		OPS Group
Radio button, one-up vertical		Matrix Group
Radio button, two-up vertical		Rank Group
Radio button, three-up vertical		Comparative Matrix Group
Radio button, scale, has don't know		Skip Logic Group
Radio button, scale, no don't know		Multiple Lists Group
Checkbox, one-up vertical
Checkbox, two-up vertical
Checkbox, three-up vertical