Form 1057 2014 812 DoD DMA ENT
E-Government Website Customer Satisfaction Surveys
2014 812 DoD DMA ENT.xlsx
2014 812 DoD DMA ENT
OMB: 1090-0008
⚠️ Notice: This form may be outdated. More recent filings and information on OMB 1090-0008 can be found here:
Document [xlsx]
Download: xlsx | pdf
Custom Qsts
Custom Qsts (7-15-14)
Custom Qsts 6-18-13
Overview
Model QstsCustom Qsts
Custom Qsts (7-15-14)
Custom Qsts 6-18-13
Sheet 1: Model Qsts
| Model Instance Name: | |||||
| DOD Enterprise Measure | |||||
| MID: |
|||||
| Date: 6/15/2011 | |||||
| MODEL QUESTION LIST | |||||
| Model questions utilize the ACSI methodology to determine scores and impacts | |||||
| ELEMENTS (drivers of satisfaction) | CUSTOMER SATISFACTION | FUTURE BEHAVIORS | |||
| NOTE: All questions under each element are required. Element questions are partitioned among surveys. |
Satisfaction questions are required. Satisfaction questions appear on all surveys. |
Future behaviors may be modified based on your site's objectives. Future behavior questions appear on all surveys. |
|||
| Content (1=Poor, 10=Excellent, Don't Know) | Satisfaction | Return (1=Very Unlikely, 10=Very Likely) | |||
| 1 | Please rate the accuracy of information on this site. | 21 | What is your overall satisfaction with this site? (1=Very Dissatisfied, 10=Very Satisfied) |
24 | How likely are you to return to this site? |
| 2 | Please rate the quality of information on this site. | 22 | How well does this site meet your expectations? (1=Falls Short, 10=Exceeds) |
Recommend (1=Very Unlikely, 10=Very Likely) | |
| 3 | Please rate the freshness of content on this site. | 23 | How does this site compare to your idea of an ideal website? (1=Not Very Close, 10=Very Close) |
25 | How likely are you to recommend this site to someone else? |
| Look and Feel (1=Poor, 10=Excellent, Don't Know) | Primary Resource (1=Very Unlikely, 10=Very Likely) | ||||
| 4 | Please rate the visual appeal of this site. | 26 | How likely are you to use this site as your primary resource for finding the information of interest? | ||
| 5 | Please rate the balance of graphics and text on this site. | Trust (1=Strongly Disagree, 10=Strongly Agree) | |||
| 6 | Please rate the readability of the pages on this site. | 27 | I can count on this agency to act in my best interests. | ||
| Navigation (1=Poor, 10=Excellent, Don't Know) | 28 | I consider this agency to be trustworthy. | |||
| 7 | Please rate how well the site is organized. | 29 | This agency can be trusted to do what is right. | ||
| 8 | Please rate the options available for navigating this site. | ||||
| 9 | Please rate how well the site layout helps you find what you are looking for. | ||||
| 10 | Please rate the number of clicks to get where you want on this site. | 
|
|||
| Search (1=Poor, 10=Excellent, Don't Know) | |||||
| 11 | Please rate the relevance of search results on this site. | ||||
| 12 | Please rate the organization of search results on this site. | ||||
| 13 | Please rate how well the search results help you decide what to select. | ||||
| 14 | Please rate how well the search feature helps you to narrow the results to find what you want. | ||||
| Online Transparency (1=Poor, 10=Excellent) | |||||
| 15 | Please rate how thoroughly this site discloses information about what this agency is doing. | ||||
| 16 | Please rate how quickly agency information is made available on this site. | ||||
| 17 | Please rate how well information about this agency's actions can be accessed by the public on this site. | ||||
| Site Performance (1=Poor, 10=Excellent, Don't Know) | |||||
| 18 | Please rate how quickly pages load on this site. | ||||
| 19 | Please rate the consistency of speed from page to page on this site. | ||||
| 20 | Please rate the ability to load pages without getting error messages on this site. | ||||
Sheet 2: Custom Qsts
| Model Instance Name: | red & strike-through: DELETE | USMC | Marine Corps | ||||||||
| DOD Enterprise Measure | underlined & italicized: RE-ORDER | Navy | Navy | ||||||||
| MID: | pink: ADDITION | TPC | The Pentagon Channel | ||||||||
| Date: 7/14/2014 | blue + -->: REWORDING | AF | Air Force | ||||||||
| violet (bold): SKIP-LOGIC | DoD | Defense.gov | |||||||||
| DOD Enterprise Measure CUSTOM QUESTION LIST | |||||||||||
| QID (Group ID) |
Website USMC, Navy, TPC, AF | Skip Logic Label | Question Text | Website USMC, Navy, TPC, AF, DoD |
Answer Choices (limited to 50 characters) |
Skip to | Type (select from list) | Single or Multi | Required Y/N |
Special Instructions | CQ Label |
| AED14507 | ALL | How frequently do you visit this site? | ALL | First time | Dropdown (Select-one) | Single | Y | Frequency | |||
| ALL | Daily | ||||||||||
| ALL | Weekly | ||||||||||
| ALL | Monthly | ||||||||||
| ALL | Every 2 months or less often | ||||||||||
| AED14508 | ALL | What best describes your role when visiting this site? | ALL | Serving Military Member | Radio button, one-up vertical | Single | Y | Skip Logic Group | Role | ||
| ALL | Retired Military/Military Veteran | ||||||||||
| ALL | Military Family Member | ||||||||||
| ALL | DOD Civilian | ||||||||||
| ALL | DOD Contractor | ||||||||||
| ALL | General Public | ||||||||||
| ALL | Student | ||||||||||
| ALL | Educator | ||||||||||
| ALL | Researcher | ||||||||||
| ALL | Lawyer | ||||||||||
| ALL | Business Representative | ||||||||||
| ALL | Other Government Employee | ||||||||||
| ALL | News/Media | ||||||||||
| ALL | International Audience | ||||||||||
| AED14509 | ALL | What is your primary reason for visiting this site today? | TPC | Browse all videos | A | Radio button, one-up vertical | Single | Y | Skip Logic Group | Primary Reason | |
| TPC | Browse audio or video podcasts | ||||||||||
| DoD | Casualty Reports | ||||||||||
| TPC | Check the program guide to see what’s on | ||||||||||
| DoD | Contact the DOD | ||||||||||
| Navy | Contact Us | ||||||||||
| DoD | Contract Awards | ||||||||||
| DoD | Contract Opportunities | ||||||||||
| DoD | DOD Mission Statement | ||||||||||
| TPC | Download broadcast-quality programming | ||||||||||
| TPC | Download show resources (e.g. recipes) | ||||||||||
| DoD | Education Resources | ||||||||||
| AF | Find a specific photo | ||||||||||
| AF | Find Air Force magazines/journals | ||||||||||
| AF | Find Air Force publication of interest | ||||||||||
| AF, DoD | Find biographies | ||||||||||
| USMC | Find community events or outreach programs | ||||||||||
| DoD | Find DOD Social Media Sites | ||||||||||
| TPC | Find Links to DOD Video News | ||||||||||
| USMC | Find Marine Corps Orders, publications | ||||||||||
| Navy | Find other Navy websites | ||||||||||
| AF | Get answers to questions | ||||||||||
| TPC | Get e-mail updates on DOD Video News | ||||||||||
| DoD | Get Podcasts | ||||||||||
| ALL | Get RSS news feeds | ||||||||||
| TPC | Get the latest news or updates on hot topics | ||||||||||
| USMC | Join the Corps | ||||||||||
| ALL | Just browsing | ||||||||||
| Navy | Learn about Navy | ||||||||||
| DoD | Learn about the DOD | ||||||||||
| USMC | Learn about training and education information | ||||||||||
| TPC | Learn more about DOD Video News | ||||||||||
| Navy | Listen to All Hands Radio | ||||||||||
| AF | Look at arts/images | ||||||||||
| AF | Look up aircraft information | ||||||||||
| DoD | Looking for other DOD Web sites | ||||||||||
| DoD | Military News | ||||||||||
| DoD | Pay and Benefits | ||||||||||
| DoD | Policies and Forms | ||||||||||
| Navy | Read All Hands Magazine | ||||||||||
| DoD | Read Blogs | ||||||||||
| AF | Read heritage highlights/news | ||||||||||
| USMC | Read MARADMINS or ALMARS | ||||||||||
| USMC | Read Marines magazine | ||||||||||
| Navy | Read Navy messages | ||||||||||
| USMC, AF | Read the latest press releases | ||||||||||
| Navy | Read the latest top stories | ||||||||||
| USMC, AF, Navy | Read the news articles | ||||||||||
| DoD | Regulations & Publications | ||||||||||
| AF, Navy, DoD | Research for specific information | ||||||||||
| Navy | Search FAQs | ||||||||||
| USMC, AF, Navy, DoD | Search for jobs/careers | ||||||||||
| TPC | Search for specific video(s) | ||||||||||
| DoD | See Photos & Images | ||||||||||
| Navy, AF | Sign up for email news feeds | ||||||||||
| TPC | Subscribe to RSS feed | ||||||||||
| DoD | DOD Video News | ||||||||||
| DoD | Today in DOD | ||||||||||
| Navy | View graphics gallery | ||||||||||
| USMC, AF, Navy | View photos | ||||||||||
| USMC, AF | View top story clips or videos | ||||||||||
| Navy | View video gallery | ||||||||||
| TPC | Watch a specific show(s) | ||||||||||
| Navy | Watch All Hands Television | ||||||||||
| Navy | Watch All Hands Update | ||||||||||
| TPC | Watch live feeds | ||||||||||
| AF | Watch TV broadcasts | ||||||||||
| DoD | Watch Videos | ||||||||||
| ALL | Other, please specify: | ||||||||||
| AED14510 | ALL | A | Other primary reason | Text area, no char limit | N | OE Primary Reason |
|||||
| AED14511 | ALL | Did you find what you were looking for? | ALL | Yes | Radio button, one-up vertical | Single | Y | Skip Logic Group | Did You Find | ||
| ALL | Partially | ||||||||||
| ALL | No, please specify: | A | |||||||||
| AED14512 | ALL | A | What were you looking for? | Open-ended | N | Unable to Find | |||||
| AED14513 | ALL | What method are you using to find the information on this site? | USMC, Navy, AF, DoD | Site's search feature | A | Checkbox One Up Vertical | Multi | Y | Skip Logic Group | Search Method | |
| USMC, Navy, AF, DoD | Advanced search | A | |||||||||
| TPC | Video search | A | |||||||||
| DoD | External search engine (i.e. Yahoo, Goggle, MSN, etc.) | ||||||||||
| USMC, DoD | Bottom navigation bar | B | |||||||||
| USMC, Navy, AF, DoD | Just navigating thru the web pages | B | |||||||||
| USMC | Left navigation bar | B | |||||||||
| TPC | Links in footer (e.g. Contact Us, About, etc.) | B | |||||||||
| TPC | Links in main menu (e.g. Shows, Podcasts, etc.) | B | |||||||||
| USMC, Navy, AF, DoD | Links in the page | B | |||||||||
| TPC | Links on individual pages | B | |||||||||
| AF | Right navigation bar | B | |||||||||
| USMC, Navy, AF, DoD | Top navigation bar | B | |||||||||
| TPC | Used On Air/Guide/Podcast widget on home page | B | |||||||||
| TPC | Using channels in the video player | B | |||||||||
| ALL | Came from link in e-mail | ||||||||||
| ALL | Came from link on blog | ||||||||||
| ALL | Came from link on Facebook | ||||||||||
| ALL | Came from link on Twitter | ||||||||||
| ALL | Came from link on YouTube | ||||||||||
| ALL | Other, please specify: | C | |||||||||
| AED14514 | ALL | C | Other search method | Text area, no char limit | N | OE Search Method |
|||||
| AED14515 | ALL | A | Did you have difficulty using the search features on this site? | ALL | Yes | D | Radio button, one-up vertical | Single | Y | Skip Logic Group | Search problem |
| ALL | No | ||||||||||
| AED14516 | ALL | D | What type of difficulty did you encounter while using the site’s search feature? | ALL | Returned too many results | Checkbox, one-up vertical | Multi | Y | Skip Logic Group | Search difficulty | |
| ALL | Returned not enough results | ||||||||||
| ALL | Returned no results | ||||||||||
| ALL | Returned results that were too similar/redundant | ||||||||||
| ALL | Results were not relevant to my search terms or needs | ||||||||||
| ALL | I was not sure what words to use in my search | ||||||||||
| ALL | Search required too many refinements to get to what I wanted | ||||||||||
| ALL | Search speed was too slow | ||||||||||
| ALL | Other, please specify: | E | |||||||||
| AED14517 | ALL | E | Other search difficulty | Text area, no char limit | N | OE search difficulty |
|||||
| AED14518 | ALL | B | Did you have difficulty using the navigation on this site? | ALL | Yes | F | Y | Nav problem | |||
| ALL | No | ||||||||||
| AED14519 | ALL | F | What type of difficulty, if any, did you encounter with the navigation on this site? | ALL | Could not find the appropriate navigational links on most of your web pages | Checkbox, one-up vertical | Multi | Y | Skip Logic Group | Nav difficulty | |
| ALL | Too many links or navigational choices | ||||||||||
| ALL | Links did not take me where I expected | ||||||||||
| ALL | Had difficulty finding detailed information on your web pages | ||||||||||
| ALL | Had difficulty finding related information on your web pages | ||||||||||
| ALL | Navigation did not support what I was trying to accomplish | ||||||||||
| ALL | Would often feel lost, and did not know where I was on your site | ||||||||||
| ALL | Had various technical difficulties (links didn't work, received error messages, etc.) | ||||||||||
| ALL | Could not get started or did not know where to begin | ||||||||||
| ALL | Could not navigate back to previous information | ||||||||||
| ALL | Other, please specify: | G | |||||||||
| AED14520 | ALL | G | Other navigational difficulty | Text area, no char limit | N | OE navigation difficulty |
|||||
| AED14521 | ALL | Do you find the content on this website appealing to you? | ALL | Yes | Radio Button One Up Vertical | Single | N | Skip Logic Group | Appealing | ||
| ALL | No | A | |||||||||
| AED14522 | ALL | A | What could we do to make our content more appealing to you? | Open-ended | N | OE Appealing | |||||
| AED14523 | ALL | How would you most like to interact with this site? | ALL | Bookmark or tag pages | Checkbox, one-up vertical | Multi | Y | Skip Logic Group | Interact with DOD |
||
| ALL | In social networks | ||||||||||
| ALL | In virtual worlds | ||||||||||
| ALL | By adding comments, ratings, or reviews | ||||||||||
| ALL | Reading blogs | ||||||||||
| ALL | Contributing to wikis | ||||||||||
| ALL | Receiving newsletters/email updates | ||||||||||
| ALL | Subscribing to RSS feeds | ||||||||||
| ALL | Listening to Podcasts or audio | ||||||||||
| ALL | Watching Vodcasts or video | ||||||||||
| ALL | Adding a widget or gadget to my personalized page | ||||||||||
| ALL | Following a microblog | ||||||||||
| ALL | Via FAQs | ||||||||||
| ALL | Via website feedback form | ||||||||||
| ALL | Interacting in person | ||||||||||
| ALL | None of the above | ||||||||||
| AED14524 | ALL | How likely are you to share your opinions with this agency by using web-based social media tools such as Facebook, Twitter, etc.? | ALL | 1=Not very likely | Radio button, scale, has don't know | Single | Y | Web-based social media tools |
|||
| ALL | 2 | ||||||||||
| ALL | 3 | ||||||||||
| ALL | 4 | ||||||||||
| ALL | 5 | ||||||||||
| ALL | 6 | ||||||||||
| ALL | 7 | ||||||||||
| ALL | 8 | ||||||||||
| ALL | 9 | ||||||||||
| ALL | 10=Very likely | ||||||||||
| ALL | Don't know | ||||||||||
| LIV0031638 | DoD | How likely are you to discourage others from interacting with this agency? | DoD | 1 = Very Unlikely | Radio button, scale, has don't know | Single | Y | Discourage | |||
| DoD | 2 | ||||||||||
| DoD | 3 | ||||||||||
| DoD | 4 | ||||||||||
| DoD | 5 | ||||||||||
| DoD | 6 | ||||||||||
| DoD | 7 | ||||||||||
| DoD | 8 | ||||||||||
| DoD | 9 | ||||||||||
| DoD | 10 = Very Likely | ||||||||||
| AED14529 | ALL | Which features of this site do you like or value the most? | ALL | Social Media bookmarking | Checkbox One Up Vertical | Multi | N | Site Features | |||
| ALL | RSS feeds | ||||||||||
| ALL | |||||||||||
| ALL | |||||||||||
| ALL | YouTube | ||||||||||
| ALL | Flickr | ||||||||||
| ALL | Blogs | ||||||||||
| ALL | Widgets | ||||||||||
| ALL | Podcasts | ||||||||||
| ALL | Spotlights | ||||||||||
| ALL | Video browser | ||||||||||
| ALL | None of the above | ||||||||||
| AED14525 | ALL | What other features or information would you like to see on this site? | Text area, no char limit | N | OE Features | ||||||
| AED14526 | ALL | If you could make one improvement to this site, what would it be? | Text area, no char limit | N | OE Improvement | ||||||
| AED14527 | ALL | Where are you located? | ALL | Deployed location | Dropdown (Select-one) | Single | N | Location | |||
| ALL | Stateside military base | ||||||||||
| ALL | Overseas military base | ||||||||||
| ALL | Outside of U.S. | ||||||||||
| ALL | Alabama | ||||||||||
| ALL | Alaska | ||||||||||
| ALL | Arizona | ||||||||||
| ALL | Arkansas | ||||||||||
| ALL | California | ||||||||||
| ALL | Colorado | ||||||||||
| ALL | Connecticut | ||||||||||
| ALL | Delaware | ||||||||||
| ALL | Florida | ||||||||||
| ALL | Georgia | ||||||||||
| ALL | Hawaii | ||||||||||
| ALL | Idaho | ||||||||||
| ALL | Illinois | ||||||||||
| ALL | Indiana | ||||||||||
| ALL | Iowa | ||||||||||
| ALL | Kansas | ||||||||||
| ALL | Kentucky | ||||||||||
| ALL | Louisiana | ||||||||||
| ALL | Maine | ||||||||||
| ALL | Maryland | ||||||||||
| ALL | Massachusetts | ||||||||||
| ALL | Michigan | ||||||||||
| ALL | Minnesota | ||||||||||
| ALL | Mississippi | ||||||||||
| ALL | Missouri | ||||||||||
| ALL | Montana | ||||||||||
| ALL | Nebraska | ||||||||||
| ALL | Nevada | ||||||||||
| ALL | New Hampshire | ||||||||||
| ALL | New Jersey | ||||||||||
| ALL | New Mexico | ||||||||||
| ALL | New York | ||||||||||
| ALL | North Carolina | ||||||||||
| ALL | North Dakota | ||||||||||
| ALL | Ohio | ||||||||||
| ALL | Oklahoma | ||||||||||
| ALL | Oregon | ||||||||||
| ALL | Pennsylvania | ||||||||||
| ALL | Rhode Island | ||||||||||
| ALL | South Carolina | ||||||||||
| ALL | South Dakota | ||||||||||
| ALL | Tennessee | ||||||||||
| ALL | Texas | ||||||||||
| ALL | Utah | ||||||||||
| ALL | Vermont | ||||||||||
| ALL | Virginia | ||||||||||
| ALL | Washington | ||||||||||
| ALL | Washington D.C. | ||||||||||
| ALL | West Virginia | ||||||||||
| ALL | Wisconsin | ||||||||||
| ALL | Wyoming | ||||||||||
| AED14528 | ALL | Please select the category that includes your age. | ALL | 17 and under | Dropdown (Select-one) | Single | N | Age | |||
| ALL | 18 - 24 | ||||||||||
| ALL | 25 - 34 | ||||||||||
| ALL | 35 - 44 | ||||||||||
| ALL | 45 - 54 | ||||||||||
| ALL | 55 - 64 | ||||||||||
| ALL | 65 and over | ||||||||||
| ALL | I prefer not to respond | ||||||||||
| ACQLiv0009854 | ALL | What is your gender? | ALL | Female | Dropdown (Select-one) | Single | N | Gender | |||
| ALL | Male | ||||||||||
| ALL | I prefer not to respond | ||||||||||
| AED14530 | ALL | Please rate the extent to which the videos/podcasts on this site appeal to you. | ALL | 1=Poor | Radio button, scale, has don't know | Single | N | Video/podcast appeal | |||
| ALL | 2 | ||||||||||
| ALL | 3 | ||||||||||
| ALL | 4 | ||||||||||
| ALL | 5 | ||||||||||
| ALL | 6 | ||||||||||
| ALL | 7 | ||||||||||
| ALL | 8 | ||||||||||
| ALL | 9 | ||||||||||
| ALL | 10=Excellent | ||||||||||
| ALL | Don't know | ||||||||||
| AED14531 | ALL | Please rate the variety of videos/podcasts offered on this site. | ALL | 1=Poor | Radio button, scale, has don't know | Single | N | Variety of videos/ podcasts |
|||
| ALL | 2 | ||||||||||
| ALL | 3 | ||||||||||
| ALL | 4 | ||||||||||
| ALL | 5 | ||||||||||
| ALL | 6 | ||||||||||
| ALL | 7 | ||||||||||
| ALL | 8 | ||||||||||
| ALL | 9 | ||||||||||
| ALL | 10=Excellent | ||||||||||
| ALL | Don't know | ||||||||||
| AED14532 | ALL | Please rate the availability of specific video topics you were looking for on this site. | ALL | 1=Poor | Radio button, scale, has don't know | Single | N | Availability of videos/ podcasts |
|||
| ALL | 2 | ||||||||||
| ALL | 3 | ||||||||||
| ALL | 4 | ||||||||||
| ALL | 5 | ||||||||||
| ALL | 6 | ||||||||||
| ALL | 7 | ||||||||||
| ALL | 8 | ||||||||||
| ALL | 9 | ||||||||||
| ALL | 10=Excellent | ||||||||||
| ALL | Don't know | ||||||||||
| AED14533 | ALL | Have you ever viewed this website on your cell phone or mobile device? | ALL | Yes | A, B, D, F | Radio button, one-up vertical | Single | N | Skip Logic Group | Mobile Viewing | |
| ALL | No | A | |||||||||
| AED14534 | ALL | A | How likely are you to access a mobile version of this website from your cell phone or mobile device if it was available? | ALL | 1=Not very likely | Radio button, scale, has don't know | Single | N | Mobile Access | ||
| ALL | 2 | ||||||||||
| ALL | 3 | ||||||||||
| ALL | 4 | ||||||||||
| ALL | 5 | ||||||||||
| ALL | 6 | ||||||||||
| ALL | 7 | ||||||||||
| ALL | 8 | ||||||||||
| ALL | 9 | ||||||||||
| ALL | 10=Very likely | ||||||||||
| ALL | Don't know | ||||||||||
| AED14535 | ALL | B | Which mobile devices have you used to access this site? | ALL | Blackberry | Checkbox, one-up vertical | Multi | Y | Skip Logic Group | Preferred device |
|
| ALL | iPhone | ||||||||||
| ALL | GPhone/Android | ||||||||||
| ALL | Windows Mobile (Palm, HP, Motorola) | ||||||||||
| ALL | iPad | ||||||||||
| ALL | Android Tablet | ||||||||||
| ALL | Other, please specify: | C | |||||||||
| AED14536 | ALL | C | Other mobile devices | Text field, <100 char | N | OE preferred device |
|||||
| AED14537 | ALL | D | What content/information do you want to access via your cell phone/mobile device from this website? | ALL | News | Checkbox, one-up vertical | Multi | N | Skip Logic Group | Content/info via mobile |
|
| ALL | Photos | ||||||||||
| ALL | Videos | ||||||||||
| ALL | Press releases | ||||||||||
| ALL | Messages | ||||||||||
| ALL | Publications | ||||||||||
| ALL | Orders & Directives | ||||||||||
| ALL | Career information | ||||||||||
| ALL | Training and Education | ||||||||||
| ALL | Other, please specify: | E | |||||||||
| AED14538 | ALL | E | Other content/info would access via cell phone/mobile device | Text area, no char limit | N | OE content/ info via mobile |
|||||
| AED14539 | ALL | F | What format do you prefer to view mobile content in? | ALL | Mobile site (example – m.defense.gov) | Radio button, one-up vertical | Single | N | Skip Logic Group | Preferred Format |
|
| ALL | Full Site | ||||||||||
| ALL | Downloadable application (example – iPhone application, GPhone application, Blackberry application) | ||||||||||
Sheet 3: Custom Qsts (7-15-14)
| Model Instance Name: | red & strike-through: DELETE | USMC | Marine Corps | ||||||||
| DOD Enterprise Measure | underlined & italicized: RE-ORDER | Navy | Navy | ||||||||
| MID: | pink: ADDITION | TPC | The Pentagon Channel | ||||||||
| Date: 7/14/2014 | blue + -->: REWORDING | AF | Air Force | ||||||||
| violet (bold): SKIP-LOGIC | DoD | Defense.gov | |||||||||
| DOD Enterprise Measure CUSTOM QUESTION LIST | |||||||||||
| QID (Group ID) |
Website USMC, Navy, TPC, AF | Skip Logic Label | Question Text | Website USMC, Navy, TPC, AF, DoD |
Answer Choices (limited to 50 characters) |
Skip to | Type (select from list) | Single or Multi | Required Y/N |
Special Instructions | CQ Label |
| AED14507 | ALL | How frequently do you visit this site? | ALL | First time | Dropdown (Select-one) | Single | Y | Frequency | |||
| ALL | Daily | ||||||||||
| ALL | Weekly | ||||||||||
| ALL | Monthly | ||||||||||
| ALL | Every 2 months or less often | ||||||||||
| AED14508 | ALL | What best describes your role when visiting this site? | ALL | Serving Military Member | Radio button, one-up vertical | Single | Y | Skip Logic Group | Role | ||
| ALL | Retired Military/Military Veteran | ||||||||||
| ALL | Military Family Member | ||||||||||
| ALL | DOD Civilian | ||||||||||
| ALL | DOD Contractor | ||||||||||
| ALL | General Public | ||||||||||
| ALL | Student | ||||||||||
| ALL | Educator | ||||||||||
| ALL | Researcher | ||||||||||
| ALL | Lawyer | ||||||||||
| ALL | Business Representative | ||||||||||
| ALL | Other Government Employee | ||||||||||
| ALL | News/Media | ||||||||||
| ALL | International Audience | ||||||||||
| AED14509 | ALL | What is your primary reason for visiting this site today? | TPC | Browse all videos | A | Radio button, one-up vertical | Single | Y | Skip Logic Group | Primary Reason | |
| TPC | Browse audio or video podcasts | ||||||||||
| DoD | Casualty Reports | ||||||||||
| TPC | Check the program guide to see what’s on | ||||||||||
| DoD | Contact the DOD | ||||||||||
| Navy | Contact Us | ||||||||||
| DoD | Contract Awards | ||||||||||
| DoD | Contract Opportunities | ||||||||||
| DoD | DOD Mission Statement | ||||||||||
| TPC | Download broadcast-quality programming | ||||||||||
| TPC | Download show resources (e.g. recipes) | ||||||||||
| DoD | Education Resources | ||||||||||
| AF | Find a specific photo | ||||||||||
| AF | Find Air Force magazines/journals | ||||||||||
| AF | Find Air Force publication of interest | ||||||||||
| AF, DoD | Find biographies | ||||||||||
| USMC | Find community events or outreach programs | ||||||||||
| DoD | Find DOD Social Media Sites | ||||||||||
| TPC | Find Links to DOD Video News | ||||||||||
| USMC | Find Marine Corps Orders, publications | ||||||||||
| Navy | Find other Navy websites | ||||||||||
| AF | Get answers to questions | ||||||||||
| TPC | Get e-mail updates on DOD Video News | ||||||||||
| DoD | Get Podcasts | ||||||||||
| ALL | Get RSS news feeds | ||||||||||
| TPC | Get the latest news or updates on hot topics | ||||||||||
| USMC | Join the Corps | ||||||||||
| ALL | Just browsing | ||||||||||
| Navy | Learn about Navy | ||||||||||
| DoD | Learn about the DOD | ||||||||||
| USMC | Learn about training and education information | ||||||||||
| TPC | Learn more about DOD Video News | ||||||||||
| Navy | Listen to All Hands Radio | ||||||||||
| AF | Look at arts/images | ||||||||||
| AF | Look up aircraft information | ||||||||||
| DoD | Looking for other DOD Web sites | ||||||||||
| DoD | Military News | ||||||||||
| DoD | Pay and Benefits | ||||||||||
| DoD | Policies and Forms | ||||||||||
| Navy | Read All Hands Magazine | ||||||||||
| DoD | Read Blogs | ||||||||||
| AF | Read heritage highlights/news | ||||||||||
| USMC | Read MARADMINS or ALMARS | ||||||||||
| USMC | Read Marines magazine | ||||||||||
| Navy | Read Navy messages | ||||||||||
| USMC, AF | Read the latest press releases | ||||||||||
| Navy | Read the latest top stories | ||||||||||
| USMC, AF, Navy | Read the news articles | ||||||||||
| DoD | Regulations & Publications | ||||||||||
| AF, Navy, DoD | Research for specific information | ||||||||||
| Navy | Search FAQs | ||||||||||
| USMC, AF, Navy, DoD | Search for jobs/careers | ||||||||||
| TPC | Search for specific video(s) | ||||||||||
| DoD | See Photos & Images | ||||||||||
| Navy, AF | Sign up for email news feeds | ||||||||||
| TPC | Subscribe to RSS feed | ||||||||||
| DoD | DOD Video News | ||||||||||
| DoD | Today in DOD | ||||||||||
| Navy | View graphics gallery | ||||||||||
| USMC, AF, Navy | View photos | ||||||||||
| USMC, AF | View top story clips or videos | ||||||||||
| Navy | View video gallery | ||||||||||
| TPC | Watch a specific show(s) | ||||||||||
| Navy | Watch All Hands Television | ||||||||||
| Navy | Watch All Hands Update | ||||||||||
| TPC | Watch live feeds | ||||||||||
| AF | Watch TV broadcasts | ||||||||||
| DoD | Watch Videos | ||||||||||
| ALL | Other, please specify: | ||||||||||
| AED14510 | ALL | A | Other primary reason | Text area, no char limit | N | OE Primary Reason |
|||||
| AED14511 | ALL | Did you find what you were looking for? | ALL | Yes | Radio button, one-up vertical | Single | Y | Skip Logic Group | Did You Find | ||
| ALL | Partially | ||||||||||
| ALL | No, please specify: | A | |||||||||
| AED14512 | ALL | A | What were you looking for? | Open-ended | N | Unable to Find | |||||
| AED14513 | ALL | What method are you using to find the information on this site? | USMC, Navy, AF, DoD | Site's search feature | A | Checkbox One Up Vertical | Multi | Y | Skip Logic Group | Search Method | |
| USMC, Navy, AF, DoD | Advanced search | A | |||||||||
| TPC | Video search | A | |||||||||
| DoD | External search engine (i.e. Yahoo, Goggle, MSN, etc.) | ||||||||||
| USMC, DoD | Bottom navigation bar | B | |||||||||
| USMC, Navy, AF, DoD | Just navigating thru the web pages | B | |||||||||
| USMC | Left navigation bar | B | |||||||||
| TPC | Links in footer (e.g. Contact Us, About, etc.) | B | |||||||||
| TPC | Links in main menu (e.g. Shows, Podcasts, etc.) | B | |||||||||
| USMC, Navy, AF, DoD | Links in the page | B | |||||||||
| TPC | Links on individual pages | B | |||||||||
| AF | Right navigation bar | B | |||||||||
| USMC, Navy, AF, DoD | Top navigation bar | B | |||||||||
| TPC | Used On Air/Guide/Podcast widget on home page | B | |||||||||
| TPC | Using channels in the video player | B | |||||||||
| ALL | Came from link in e-mail | ||||||||||
| ALL | Came from link on blog | ||||||||||
| ALL | Came from link on Facebook | ||||||||||
| ALL | Came from link on Twitter | ||||||||||
| ALL | Came from link on YouTube | ||||||||||
| ALL | Other, please specify: | C | |||||||||
| AED14514 | ALL | C | Other search method | Text area, no char limit | N | OE Search Method |
|||||
| AED14515 | ALL | A | Did you have difficulty using the search features on this site? | ALL | Yes | D | Radio button, one-up vertical | Single | Y | Skip Logic Group | Search problem |
| ALL | No | ||||||||||
| AED14516 | ALL | D | What type of difficulty did you encounter while using the site’s search feature? | ALL | Returned too many results | Checkbox, one-up vertical | Multi | Y | Skip Logic Group | Search difficulty | |
| ALL | Returned not enough results | ||||||||||
| ALL | Returned no results | ||||||||||
| ALL | Returned results that were too similar/redundant | ||||||||||
| ALL | Results were not relevant to my search terms or needs | ||||||||||
| ALL | I was not sure what words to use in my search | ||||||||||
| ALL | Search required too many refinements to get to what I wanted | ||||||||||
| ALL | Search speed was too slow | ||||||||||
| ALL | Other, please specify: | E | |||||||||
| AED14517 | ALL | E | Other search difficulty | Text area, no char limit | N | OE search difficulty |
|||||
| AED14518 | ALL | B | Did you have difficulty using the navigation on this site? | ALL | Yes | F | Y | Nav problem | |||
| ALL | No | ||||||||||
| AED14519 | ALL | F | What type of difficulty, if any, did you encounter with the navigation on this site? | ALL | Could not find the appropriate navigational links on most of your web pages | Checkbox, one-up vertical | Multi | Y | Skip Logic Group | Nav difficulty | |
| ALL | Too many links or navigational choices | ||||||||||
| ALL | Links did not take me where I expected | ||||||||||
| ALL | Had difficulty finding detailed information on your web pages | ||||||||||
| ALL | Had difficulty finding related information on your web pages | ||||||||||
| ALL | Navigation did not support what I was trying to accomplish | ||||||||||
| ALL | Would often feel lost, and did not know where I was on your site | ||||||||||
| ALL | Had various technical difficulties (links didn't work, received error messages, etc.) | ||||||||||
| ALL | Could not get started or did not know where to begin | ||||||||||
| ALL | Could not navigate back to previous information | ||||||||||
| ALL | Other, please specify: | G | |||||||||
| AED14520 | ALL | G | Other navigational difficulty | Text area, no char limit | N | OE navigation difficulty |
|||||
| AED14521 | ALL | Do you find the content on this website appealing to you? | ALL | Yes | Radio Button One Up Vertical | Single | N | Skip Logic Group | Appealing | ||
| ALL | No | A | |||||||||
| AED14522 | ALL | A | What could we do to make our content more appealing to you? | Open-ended | N | OE Appealing | |||||
| AED14523 | ALL | How would you most like to interact with this site? | ALL | Bookmark or tag pages | Checkbox, one-up vertical | Multi | Y | Skip Logic Group | Interact with DOD |
||
| ALL | In social networks | ||||||||||
| ALL | In virtual worlds | ||||||||||
| ALL | By adding comments, ratings, or reviews | ||||||||||
| ALL | Reading blogs | ||||||||||
| ALL | Contributing to wikis | ||||||||||
| ALL | Receiving newsletters/email updates | ||||||||||
| ALL | Subscribing to RSS feeds | ||||||||||
| ALL | Listening to Podcasts or audio | ||||||||||
| ALL | Watching Vodcasts or video | ||||||||||
| ALL | Adding a widget or gadget to my personalized page | ||||||||||
| ALL | Following a microblog | ||||||||||
| ALL | Via FAQs | ||||||||||
| ALL | Via website feedback form | ||||||||||
| ALL | Interacting in person | ||||||||||
| ALL | None of the above | ||||||||||
| AED14524 | ALL | How likely are you to share your opinions with this agency by using web-based social media tools such as Facebook, Twitter, etc.? | ALL | 1=Not very likely | Radio button, scale, has don't know | Single | Y | Web-based social media tools |
|||
| ALL | 2 | ||||||||||
| ALL | 3 | ||||||||||
| ALL | 4 | ||||||||||
| ALL | 5 | ||||||||||
| ALL | 6 | ||||||||||
| ALL | 7 | ||||||||||
| ALL | 8 | ||||||||||
| ALL | 9 | ||||||||||
| ALL | 10=Very likely | ||||||||||
| ALL | Don't know | ||||||||||
| LIV0031638 | DoD | How likely are you to discourage others from interacting with this agency? | DoD | 1 = Very Unlikely | Radio button, scale, has don't know | Single | Y | Discourage | |||
| DoD | 2 | ||||||||||
| DoD | 3 | ||||||||||
| DoD | 4 | ||||||||||
| DoD | 5 | ||||||||||
| DoD | 6 | ||||||||||
| DoD | 7 | ||||||||||
| DoD | 8 | ||||||||||
| DoD | 9 | ||||||||||
| DoD | 10 = Very Likely | ||||||||||
| AED14529 | ALL | Which features of this site do you like or value the most? | ALL | Social Media bookmarking | Checkbox One Up Vertical | Multi | N | Site Features | |||
| ALL | RSS feeds | ||||||||||
| ALL | |||||||||||
| ALL | |||||||||||
| ALL | YouTube | ||||||||||
| ALL | Flickr | ||||||||||
| ALL | Blogs | ||||||||||
| ALL | Widgets | ||||||||||
| ALL | Podcasts | ||||||||||
| ALL | Spotlights | ||||||||||
| ALL | Video browser | ||||||||||
| ALL | None of the above | ||||||||||
| AED14525 | ALL | What other features or information would you like to see on this site? | Text area, no char limit | N | OE Features | ||||||
| AED14526 | ALL | If you could make one improvement to this site, what would it be? | Text area, no char limit | N | OE Improvement | ||||||
| AED14527 | ALL | Where are you located? | ALL | Deployed location | Dropdown (Select-one) | Single | N | Location | |||
| ALL | Stateside military base | ||||||||||
| ALL | Overseas military base | ||||||||||
| ALL | Outside of U.S. | ||||||||||
| ALL | Alabama | ||||||||||
| ALL | Alaska | ||||||||||
| ALL | Arizona | ||||||||||
| ALL | Arkansas | ||||||||||
| ALL | California | ||||||||||
| ALL | Colorado | ||||||||||
| ALL | Connecticut | ||||||||||
| ALL | Delaware | ||||||||||
| ALL | Florida | ||||||||||
| ALL | Georgia | ||||||||||
| ALL | Hawaii | ||||||||||
| ALL | Idaho | ||||||||||
| ALL | Illinois | ||||||||||
| ALL | Indiana | ||||||||||
| ALL | Iowa | ||||||||||
| ALL | Kansas | ||||||||||
| ALL | Kentucky | ||||||||||
| ALL | Louisiana | ||||||||||
| ALL | Maine | ||||||||||
| ALL | Maryland | ||||||||||
| ALL | Massachusetts | ||||||||||
| ALL | Michigan | ||||||||||
| ALL | Minnesota | ||||||||||
| ALL | Mississippi | ||||||||||
| ALL | Missouri | ||||||||||
| ALL | Montana | ||||||||||
| ALL | Nebraska | ||||||||||
| ALL | Nevada | ||||||||||
| ALL | New Hampshire | ||||||||||
| ALL | New Jersey | ||||||||||
| ALL | New Mexico | ||||||||||
| ALL | New York | ||||||||||
| ALL | North Carolina | ||||||||||
| ALL | North Dakota | ||||||||||
| ALL | Ohio | ||||||||||
| ALL | Oklahoma | ||||||||||
| ALL | Oregon | ||||||||||
| ALL | Pennsylvania | ||||||||||
| ALL | Rhode Island | ||||||||||
| ALL | South Carolina | ||||||||||
| ALL | South Dakota | ||||||||||
| ALL | Tennessee | ||||||||||
| ALL | Texas | ||||||||||
| ALL | Utah | ||||||||||
| ALL | Vermont | ||||||||||
| ALL | Virginia | ||||||||||
| ALL | Washington | ||||||||||
| ALL | Washington D.C. | ||||||||||
| ALL | West Virginia | ||||||||||
| ALL | Wisconsin | ||||||||||
| ALL | Wyoming | ||||||||||
| AED14528 | ALL | Please select the category that includes your age. | ALL | 17 and under | Dropdown (Select-one) | Single | N | Age | |||
| ALL | 18 - 24 | ||||||||||
| ALL | 25 - 34 | ||||||||||
| ALL | 35 - 44 | ||||||||||
| ALL | 45 - 54 | ||||||||||
| ALL | 55 - 64 | ||||||||||
| ALL | 65 and over | ||||||||||
| ALL | I prefer not to respond | ||||||||||
| ACQLiv0009854 | ALL | What is your gender? | ALL | Female | Dropdown (Select-one) | Single | N | Gender | |||
| ALL | Male | ||||||||||
| ALL | I prefer not to respond | ||||||||||
| AED14530 | ALL | Please rate the extent to which the videos/podcasts on this site appeal to you. | ALL | 1=Poor | Radio button, scale, has don't know | Single | N | Video/podcast appeal | |||
| ALL | 2 | ||||||||||
| ALL | 3 | ||||||||||
| ALL | 4 | ||||||||||
| ALL | 5 | ||||||||||
| ALL | 6 | ||||||||||
| ALL | 7 | ||||||||||
| ALL | 8 | ||||||||||
| ALL | 9 | ||||||||||
| ALL | 10=Excellent | ||||||||||
| ALL | Don't know | ||||||||||
| AED14531 | ALL | Please rate the variety of videos/podcasts offered on this site. | ALL | 1=Poor | Radio button, scale, has don't know | Single | N | Variety of videos/ podcasts |
|||
| ALL | 2 | ||||||||||
| ALL | 3 | ||||||||||
| ALL | 4 | ||||||||||
| ALL | 5 | ||||||||||
| ALL | 6 | ||||||||||
| ALL | 7 | ||||||||||
| ALL | 8 | ||||||||||
| ALL | 9 | ||||||||||
| ALL | 10=Excellent | ||||||||||
| ALL | Don't know | ||||||||||
| AED14532 | ALL | Please rate the availability of specific video topics you were looking for on this site. | ALL | 1=Poor | Radio button, scale, has don't know | Single | N | Availability of videos/ podcasts |
|||
| ALL | 2 | ||||||||||
| ALL | 3 | ||||||||||
| ALL | 4 | ||||||||||
| ALL | 5 | ||||||||||
| ALL | 6 | ||||||||||
| ALL | 7 | ||||||||||
| ALL | 8 | ||||||||||
| ALL | 9 | ||||||||||
| ALL | 10=Excellent | ||||||||||
| ALL | Don't know | ||||||||||
| AED14533 | ALL | Have you ever viewed this website on your cell phone or mobile device? | ALL | Yes | A, B, D, F | Radio button, one-up vertical | Single | N | Skip Logic Group | Mobile Viewing | |
| ALL | No | A | |||||||||
| AED14534 | ALL | A | How likely are you to access a mobile version of this website from your cell phone or mobile device if it was available? | ALL | 1=Not very likely | Radio button, scale, has don't know | Single | N | Mobile Access | ||
| ALL | 2 | ||||||||||
| ALL | 3 | ||||||||||
| ALL | 4 | ||||||||||
| ALL | 5 | ||||||||||
| ALL | 6 | ||||||||||
| ALL | 7 | ||||||||||
| ALL | 8 | ||||||||||
| ALL | 9 | ||||||||||
| ALL | 10=Very likely | ||||||||||
| ALL | Don't know | ||||||||||
| AED14535 | ALL | B | Which mobile devices have you used to access this site? | ALL | Blackberry | Checkbox, one-up vertical | Multi | Y | Skip Logic Group | Preferred device |
|
| ALL | iPhone | ||||||||||
| ALL | GPhone/Android | ||||||||||
| ALL | Windows Mobile (Palm, HP, Motorola) | ||||||||||
| ALL | iPad | ||||||||||
| ALL | Android Tablet | ||||||||||
| ALL | Other, please specify: | C | |||||||||
| AED14536 | ALL | C | Other mobile devices | Text field, <100 char | N | OE preferred device |
|||||
| AED14537 | ALL | D | What content/information do you want to access via your cell phone/mobile device from this website? | ALL | News | Checkbox, one-up vertical | Multi | N | Skip Logic Group | Content/info via mobile |
|
| ALL | Photos | ||||||||||
| ALL | Videos | ||||||||||
| ALL | Press releases | ||||||||||
| ALL | Messages | ||||||||||
| ALL | Publications | ||||||||||
| ALL | Orders & Directives | ||||||||||
| ALL | Career information | ||||||||||
| ALL | Training and Education | ||||||||||
| ALL | Other, please specify: | E | |||||||||
| AED14538 | ALL | E | Other content/info would access via cell phone/mobile device | Text area, no char limit | N | OE content/ info via mobile |
|||||
| AED14539 | ALL | F | What format do you prefer to view mobile content in? | ALL | Mobile site (example – m.defense.gov) | Radio button, one-up vertical | Single | N | Skip Logic Group | Preferred Format |
|
| ALL | Full Site | ||||||||||
| ALL | Downloadable application (example – iPhone application, GPhone application, Blackberry application) | ||||||||||
Sheet 4: Custom Qsts 6-18-13
| Model Instance Name: | red & strike-through: DELETE | USMC | Marine Corps | ||||||||
| DOD Enterprise Measure | underlined & italicized: RE-ORDER | Navy | Navy | ||||||||
| MID: | pink: ADDITION | TPC | The Pentagon Channel | ||||||||
| Date: 6/10/2013 | blue + -->: REWORDING | AF | Air Force | ||||||||
| violet (bold): SKIP-LOGIC | DoD | Defense.gov | |||||||||
| DOD Enterprise Measure CUSTOM QUESTION LIST | |||||||||||
| QID (Group ID) |
Website USMC, Navy, TPC, AF | Skip Logic Label | Question Text | Website USMC, Navy, TPC, AF, DoD |
Answer Choices (limited to 50 characters) |
Skip to | Type (select from list) | Single or Multi | Required Y/N |
Special Instructions | CQ Label |
| AED14507 | ALL | How frequently do you visit this site? | ALL | First time | Dropdown (Select-one) | Single | Y | Frequency | |||
| ALL | Daily | ||||||||||
| ALL | Weekly | ||||||||||
| ALL | Monthly | ||||||||||
| ALL | Every 2 months or less often | ||||||||||
| AED14508 | ALL | What best describes your role when visiting this site? | ALL | Serving Military Member | Radio button, one-up vertical | Single | Y | Skip Logic Group | Role | ||
| ALL | Retired Military/Military Veteran | ||||||||||
| ALL | Military Family Member | ||||||||||
| ALL | DOD Civilian | ||||||||||
| ALL | DOD Contractor | ||||||||||
| ALL | General Public | ||||||||||
| ALL | Student | ||||||||||
| ALL | Educator | ||||||||||
| ALL | Researcher | ||||||||||
| ALL | Lawyer | ||||||||||
| ALL | Business Representative | ||||||||||
| ALL | Other Government Employee | ||||||||||
| ALL | News/Media | ||||||||||
| ALL | International Audience | ||||||||||
| AED14509 | ALL | What is your primary reason for visiting this site today? | TPC | Browse all videos | A | Radio button, one-up vertical | Single | Y | Skip Logic Group | Primary Reason | |
| TPC | Browse audio or video podcasts | ||||||||||
| DoD | Casualty Reports | ||||||||||
| TPC | Check the program guide to see what’s on | ||||||||||
| DoD | Contact the DOD | ||||||||||
| Navy | Contact Us | ||||||||||
| DoD | Contract Awards | ||||||||||
| DoD | Contract Opportunities | ||||||||||
| DoD | DOD Mission Statement | ||||||||||
| TPC | Download broadcast-quality programming | ||||||||||
| TPC | Download show resources (e.g. recipes) | ||||||||||
| DoD | Education Resources | ||||||||||
| AF | Find a specific photo | ||||||||||
| AF | Find Air Force magazines/journals | ||||||||||
| AF | Find Air Force publication of interest | ||||||||||
| AF, DoD | Find biographies | ||||||||||
| USMC | Find community events or outreach programs | ||||||||||
| DoD | Find DOD Social Media Sites | ||||||||||
| TPC | Find Links to The Pentagon Channel social media | ||||||||||
| USMC | Find Marine Corps Orders, publications | ||||||||||
| Navy | Find other Navy websites | ||||||||||
| AF | Get answers to questions | ||||||||||
| TPC | Get e-mail updates on The Pentagon Channel videos | ||||||||||
| DoD | Get Podcasts | ||||||||||
| ALL | Get RSS news feeds | ||||||||||
| TPC | Get the latest news or updates on hot topics | ||||||||||
| USMC | Join the Corps | ||||||||||
| ALL | Just browsing | ||||||||||
| Navy | Learn about Navy | ||||||||||
| DoD | Learn about the DOD | ||||||||||
| USMC | Learn about training and education information | ||||||||||
| TPC | Learn more about The Pentagon Channel | ||||||||||
| Navy | Listen to All Hands Radio | ||||||||||
| AF | Look at arts/images | ||||||||||
| AF | Look up aircraft information | ||||||||||
| DoD | Looking for other DOD Web sites | ||||||||||
| DoD | Military News | ||||||||||
| DoD | Pay and Benefits | ||||||||||
| DoD | Policies and Forms | ||||||||||
| Navy | Read All Hands Magazine | ||||||||||
| DoD | Read Blogs | ||||||||||
| AF | Read heritage highlights/news | ||||||||||
| USMC | Read MARADMINS or ALMARS | ||||||||||
| USMC | Read Marines magazine | ||||||||||
| Navy | Read Navy messages | ||||||||||
| USMC, AF | Read the latest press releases | ||||||||||
| Navy | Read the latest top stories | ||||||||||
| USMC, AF, Navy | Read the news articles | ||||||||||
| DoD | Regulations & Publications | ||||||||||
| AF, Navy, DoD | Research for specific information | ||||||||||
| Navy | Search FAQs | ||||||||||
| USMC, AF, Navy, DoD | Search for jobs/careers | ||||||||||
| TPC | Search for specific video(s) | ||||||||||
| DoD | See Photos & Images | ||||||||||
| Navy, AF | Sign up for email news feeds | ||||||||||
| TPC | Subscribe to RSS feed | ||||||||||
| DoD | The Pentagon Channel | ||||||||||
| DoD | Today in DOD | ||||||||||
| Navy | View graphics gallery | ||||||||||
| USMC, AF, Navy | View photos | ||||||||||
| USMC, AF | View top story clips or videos | ||||||||||
| Navy | View video gallery | ||||||||||
| TPC | Watch a specific show(s) | ||||||||||
| Navy | Watch All Hands Television | ||||||||||
| Navy | Watch All Hands Update | ||||||||||
| TPC | Watch live feeds | ||||||||||
| AF | Watch TV broadcasts | ||||||||||
| DoD | Watch Videos | ||||||||||
| ALL | Other, please specify: | ||||||||||
| AED14510 | ALL | A | Other primary reason | Text area, no char limit | N | OE Primary Reason |
|||||
| AED14511 | ALL | Did you find what you were looking for? | ALL | Yes | Radio button, one-up vertical | Single | Y | Skip Logic Group | Did You Find | ||
| ALL | Partially | ||||||||||
| ALL | No, please specify: | A | |||||||||
| AED14512 | ALL | A | What were you looking for? | Open-ended | N | Unable to Find | |||||
| AED14513 | ALL | What method are you using to find the information on this site? | USMC, Navy, AF, DoD | Site's search feature | A | Checkbox One Up Vertical | Multi | Y | Skip Logic Group | Search Method | |
| USMC, Navy, AF, DoD | Advanced search | A | |||||||||
| TPC | Video search | A | |||||||||
| DoD | External search engine (i.e. Yahoo, Goggle, MSN, etc.) | ||||||||||
| USMC, DoD | Bottom navigation bar | B | |||||||||
| USMC, Navy, AF, DoD | Just navigating thru the web pages | B | |||||||||
| USMC | Left navigation bar | B | |||||||||
| TPC | Links in footer (e.g. Contact Us, About, etc.) | B | |||||||||
| TPC | Links in main menu (e.g. Shows, Podcasts, etc.) | B | |||||||||
| USMC, Navy, AF, DoD | Links in the page | B | |||||||||
| TPC | Links on individual pages | B | |||||||||
| AF | Right navigation bar | B | |||||||||
| USMC, Navy, AF, DoD | Top navigation bar | B | |||||||||
| TPC | Used On Air/Guide/Podcast widget on home page | B | |||||||||
| TPC | Using channels in the video player | B | |||||||||
| ALL | Came from link in e-mail | ||||||||||
| ALL | Came from link on blog | ||||||||||
| ALL | Came from link on Facebook | ||||||||||
| ALL | Came from link on Twitter | ||||||||||
| ALL | Came from link on YouTube | ||||||||||
| ALL | Other, please specify: | C | |||||||||
| AED14514 | ALL | C | Other search method | Text area, no char limit | N | OE Search Method |
|||||
| AED14515 | ALL | A | Did you have difficulty using the search features on this site? | ALL | Yes | D | Radio button, one-up vertical | Single | Y | Skip Logic Group | Search problem |
| ALL | No | ||||||||||
| AED14516 | ALL | D | What type of difficulty did you encounter while using the site’s search feature? | ALL | Returned too many results | Checkbox, one-up vertical | Multi | Y | Skip Logic Group | Search difficulty | |
| ALL | Returned not enough results | ||||||||||
| ALL | Returned no results | ||||||||||
| ALL | Returned results that were too similar/redundant | ||||||||||
| ALL | Results were not relevant to my search terms or needs | ||||||||||
| ALL | I was not sure what words to use in my search | ||||||||||
| ALL | Search required too many refinements to get to what I wanted | ||||||||||
| ALL | Search speed was too slow | ||||||||||
| ALL | Other, please specify: | E | |||||||||
| AED14517 | ALL | E | Other search difficulty | Text area, no char limit | N | OE search difficulty |
|||||
| AED14518 | ALL | B | Did you have difficulty using the navigation on this site? | ALL | Yes | F | Y | Nav problem | |||
| ALL | No | ||||||||||
| AED14519 | ALL | F | What type of difficulty, if any, did you encounter with the navigation on this site? | ALL | Could not find the appropriate navigational links on most of your web pages | Checkbox, one-up vertical | Multi | Y | Skip Logic Group | Nav difficulty | |
| ALL | Too many links or navigational choices | ||||||||||
| ALL | Links did not take me where I expected | ||||||||||
| ALL | Had difficulty finding detailed information on your web pages | ||||||||||
| ALL | Had difficulty finding related information on your web pages | ||||||||||
| ALL | Navigation did not support what I was trying to accomplish | ||||||||||
| ALL | Would often feel lost, and did not know where I was on your site | ||||||||||
| ALL | Had various technical difficulties (links didn't work, received error messages, etc.) | ||||||||||
| ALL | Could not get started or did not know where to begin | ||||||||||
| ALL | Could not navigate back to previous information | ||||||||||
| ALL | Other, please specify: | G | |||||||||
| AED14520 | ALL | G | Other navigational difficulty | Text area, no char limit | N | OE navigation difficulty |
|||||
| AED14521 | ALL | Do you find the content on this website appealing to you? | ALL | Yes | Radio Button One Up Vertical | Single | N | Skip Logic Group | Appealing | ||
| ALL | No | A | |||||||||
| AED14522 | ALL | A | What could we do to make our content more appealing to you? | Open-ended | N | OE Appealing | |||||
| AED14523 | ALL | How would you most like to interact with this site? | ALL | Bookmark or tag pages | Checkbox, one-up vertical | Multi | Y | Skip Logic Group | Interact with DOD |
||
| ALL | In social networks | ||||||||||
| ALL | In virtual worlds | ||||||||||
| ALL | By adding comments, ratings, or reviews | ||||||||||
| ALL | Reading blogs | ||||||||||
| ALL | Contributing to wikis | ||||||||||
| ALL | Receiving newsletters/email updates | ||||||||||
| ALL | Subscribing to RSS feeds | ||||||||||
| ALL | Listening to Podcasts or audio | ||||||||||
| ALL | Watching Vodcasts or video | ||||||||||
| ALL | Adding a widget or gadget to my personalized page | ||||||||||
| ALL | Following a microblog | ||||||||||
| ALL | Via FAQs | ||||||||||
| ALL | Via website feedback form | ||||||||||
| ALL | Interacting in person | ||||||||||
| ALL | None of the above | ||||||||||
| AED14524 | ALL | How likely are you to share your opinions with this agency by using web-based social media tools such as Facebook, Twitter, etc.? | ALL | 1=Not very likely | Radio button, scale, has don't know | Single | Y | Web-based social media tools |
|||
| ALL | 2 | ||||||||||
| ALL | 3 | ||||||||||
| ALL | 4 | ||||||||||
| ALL | 5 | ||||||||||
| ALL | 6 | ||||||||||
| ALL | 7 | ||||||||||
| ALL | 8 | ||||||||||
| ALL | 9 | ||||||||||
| ALL | 10=Very likely | ||||||||||
| ALL | Don't know | ||||||||||
| DoD | How likely are you to discourage others from interacting with this agency? | DoD | 1 = Very Unlikely | Radio button, scale, has don't know | Single | Y | Discourage | ||||
| DoD | 2 | ||||||||||
| DoD | 3 | ||||||||||
| DoD | 4 | ||||||||||
| DoD | 5 | ||||||||||
| DoD | 6 | ||||||||||
| DoD | 7 | ||||||||||
| DoD | 8 | ||||||||||
| DoD | 9 | ||||||||||
| DoD | 10 = Very Likely | ||||||||||
| AED14529 | ALL | Which features of this site do you like or value the most? | ALL | Social Media bookmarking | Checkbox One Up Vertical | Multi | N | Site Features | |||
| ALL | RSS feeds | ||||||||||
| ALL | |||||||||||
| ALL | |||||||||||
| ALL | YouTube | ||||||||||
| ALL | Flickr | ||||||||||
| ALL | Blogs | ||||||||||
| ALL | Widgets | ||||||||||
| ALL | Podcasts | ||||||||||
| ALL | Spotlights | ||||||||||
| ALL | Video browser | ||||||||||
| ALL | None of the above | ||||||||||
| AED14525 | ALL | What other features or information would you like to see on this site? | Text area, no char limit | N | OE Features | ||||||
| AED14526 | ALL | If you could make one improvement to this site, what would it be? | Text area, no char limit | N | OE Improvement | ||||||
| AED14527 | ALL | Where are you located? | ALL | Deployed location | Dropdown (Select-one) | Single | N | Location | |||
| ALL | Stateside military base | ||||||||||
| ALL | Overseas military base | ||||||||||
| ALL | Outside of U.S. | ||||||||||
| ALL | Alabama | ||||||||||
| ALL | Alaska | ||||||||||
| ALL | Arizona | ||||||||||
| ALL | Arkansas | ||||||||||
| ALL | California | ||||||||||
| ALL | Colorado | ||||||||||
| ALL | Connecticut | ||||||||||
| ALL | Delaware | ||||||||||
| ALL | Florida | ||||||||||
| ALL | Georgia | ||||||||||
| ALL | Hawaii | ||||||||||
| ALL | Idaho | ||||||||||
| ALL | Illinois | ||||||||||
| ALL | Indiana | ||||||||||
| ALL | Iowa | ||||||||||
| ALL | Kansas | ||||||||||
| ALL | Kentucky | ||||||||||
| ALL | Louisiana | ||||||||||
| ALL | Maine | ||||||||||
| ALL | Maryland | ||||||||||
| ALL | Massachusetts | ||||||||||
| ALL | Michigan | ||||||||||
| ALL | Minnesota | ||||||||||
| ALL | Mississippi | ||||||||||
| ALL | Missouri | ||||||||||
| ALL | Montana | ||||||||||
| ALL | Nebraska | ||||||||||
| ALL | Nevada | ||||||||||
| ALL | New Hampshire | ||||||||||
| ALL | New Jersey | ||||||||||
| ALL | New Mexico | ||||||||||
| ALL | New York | ||||||||||
| ALL | North Carolina | ||||||||||
| ALL | North Dakota | ||||||||||
| ALL | Ohio | ||||||||||
| ALL | Oklahoma | ||||||||||
| ALL | Oregon | ||||||||||
| ALL | Pennsylvania | ||||||||||
| ALL | Rhode Island | ||||||||||
| ALL | South Carolina | ||||||||||
| ALL | South Dakota | ||||||||||
| ALL | Tennessee | ||||||||||
| ALL | Texas | ||||||||||
| ALL | Utah | ||||||||||
| ALL | Vermont | ||||||||||
| ALL | Virginia | ||||||||||
| ALL | Washington | ||||||||||
| ALL | Washington D.C. | ||||||||||
| ALL | West Virginia | ||||||||||
| ALL | Wisconsin | ||||||||||
| ALL | Wyoming | ||||||||||
| AED14528 | ALL | Please select the category that includes your age. | ALL | 17 and under | Dropdown (Select-one) | Single | N | Age | |||
| ALL | 18 - 24 | ||||||||||
| ALL | 25 - 34 | ||||||||||
| ALL | 35 - 44 | ||||||||||
| ALL | 45 - 54 | ||||||||||
| ALL | 55 - 64 | ||||||||||
| ALL | 65 and over | ||||||||||
| ALL | I prefer not to respond | ||||||||||
| ACQLiv0009854 | ALL | What is your gender? | ALL | Female | Dropdown (Select-one) | Single | N | Gender | |||
| ALL | Male | ||||||||||
| ALL | I prefer not to respond | ||||||||||
| AED14530 | ALL | Please rate the extent to which the videos/podcasts on this site appeal to you. | ALL | 1=Poor | Radio button, scale, has don't know | Single | N | Video/podcast appeal | |||
| ALL | 2 | ||||||||||
| ALL | 3 | ||||||||||
| ALL | 4 | ||||||||||
| ALL | 5 | ||||||||||
| ALL | 6 | ||||||||||
| ALL | 7 | ||||||||||
| ALL | 8 | ||||||||||
| ALL | 9 | ||||||||||
| ALL | 10=Excellent | ||||||||||
| ALL | Don't know | ||||||||||
| AED14531 | ALL | Please rate the variety of videos/podcasts offered on this site. | ALL | 1=Poor | Radio button, scale, has don't know | Single | N | Variety of videos/ podcasts |
|||
| ALL | 2 | ||||||||||
| ALL | 3 | ||||||||||
| ALL | 4 | ||||||||||
| ALL | 5 | ||||||||||
| ALL | 6 | ||||||||||
| ALL | 7 | ||||||||||
| ALL | 8 | ||||||||||
| ALL | 9 | ||||||||||
| ALL | 10=Excellent | ||||||||||
| ALL | Don't know | ||||||||||
| AED14532 | ALL | Please rate the availability of specific video topics you were looking for on this site. | ALL | 1=Poor | Radio button, scale, has don't know | Single | N | Availability of videos/ podcasts |
|||
| ALL | 2 | ||||||||||
| ALL | 3 | ||||||||||
| ALL | 4 | ||||||||||
| ALL | 5 | ||||||||||
| ALL | 6 | ||||||||||
| ALL | 7 | ||||||||||
| ALL | 8 | ||||||||||
| ALL | 9 | ||||||||||
| ALL | 10=Excellent | ||||||||||
| ALL | Don't know | ||||||||||
| AED14533 | ALL | Have you ever viewed this website on your cell phone or mobile device? | ALL | Yes | A, B, D, F | Radio button, one-up vertical | Single | N | Skip Logic Group | Mobile Viewing | |
| ALL | No | A | |||||||||
| AED14534 | ALL | A | How likely are you to access a mobile version of this website from your cell phone or mobile device if it was available? | ALL | 1=Not very likely | Radio button, scale, has don't know | Single | N | Mobile Access | ||
| ALL | 2 | ||||||||||
| ALL | 3 | ||||||||||
| ALL | 4 | ||||||||||
| ALL | 5 | ||||||||||
| ALL | 6 | ||||||||||
| ALL | 7 | ||||||||||
| ALL | 8 | ||||||||||
| ALL | 9 | ||||||||||
| ALL | 10=Very likely | ||||||||||
| ALL | Don't know | ||||||||||
| AED14535 | ALL | B | Which mobile devices have you used to access this site? | ALL | Blackberry | Checkbox, one-up vertical | Multi | Y | Skip Logic Group | Preferred device |
|
| ALL | iPhone | ||||||||||
| ALL | GPhone/Android | ||||||||||
| ALL | Windows Mobile (Palm, HP, Motorola) | ||||||||||
| ALL | iPad | ||||||||||
| ALL | Android Tablet | ||||||||||
| ALL | Other, please specify: | C | |||||||||
| AED14536 | ALL | C | Other mobile devices | Text field, <100 char | N | OE preferred device |
|||||
| AED14537 | ALL | D | What content/information do you want to access via your cell phone/mobile device from this website? | ALL | News | Checkbox, one-up vertical | Multi | N | Skip Logic Group | Content/info via mobile |
|
| ALL | Photos | ||||||||||
| ALL | Videos | ||||||||||
| ALL | Press releases | ||||||||||
| ALL | Messages | ||||||||||
| ALL | Publications | ||||||||||
| ALL | Orders & Directives | ||||||||||
| ALL | Career information | ||||||||||
| ALL | Training and Education | ||||||||||
| ALL | Other, please specify: | E | |||||||||
| AED14538 | ALL | E | Other content/info would access via cell phone/mobile device | Text area, no char limit | N | OE content/ info via mobile |
|||||
| AED14539 | ALL | F | What format do you prefer to view mobile content in? | ALL | Mobile site (example – m.defense.gov) | Radio button, one-up vertical | Single | N | Skip Logic Group | Preferred Format |
|
| ALL | Full Site | ||||||||||
| ALL | Downloadable application (example – iPhone application, GPhone application, Blackberry application) | ||||||||||
| File Type | application/vnd.openxmlformats-officedocument.spreadsheetml.sheet |
| File Modified | 0000-00-00 |
| File Created | 0000-00-00 |
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