As part of its effort to fulfill its
mission goals, AHRQ, in collaboration with the U.S. Department of
Defense's TRICARE Management Activity, developed TeamSTEPPS® (aka,
Team Strategies and Tools for Enhancing Performance and Patient
Safety) to provide an evidence-based suite of tools and strategies
for training teamwork-based patient safety to health care
professionals. TeamSTEPPS includes multiple tool-kits, which are
all tied to or are variants of the core curriculum. TeamSTEPPS
resources have been developed for primary care, rapid response
systems, long-term care, and patients with limited English
proficiency. The main objective of the TeamSTEPPS program is to
improve patient safety by training health care staff in various
teamwork, communication, and patient safety concepts, tools, and
techniques and ultimately helping to build national capacity for
supporting teamwork-based patient safety efforts in health care
organizations. Since 2007, AHRQ's National Implementation Program
has produced (and continues to produce) Master Trainers who have
stimulated the use and adoption of TeamSTEPPS in health care
delivery systems. These individuals were trained during two-day
in-person classes using the TeamSTEPPS core curriculum at regional
training centers across the U.S. AHRQ has also provided technical
assistance and consultation on implementing TeamSTEPPS and has
developed various channels of learning (e.g., user networks,
various educational venues) for continued support and the
improvement of teamwork in health care. Since the inception of the
National Implementation Program, AHRQ has trained more than 5,000
participants to serve as TeamSTEPPS Master Trainers. Despite the
success of the National Implementation program and the availability
of training through this initiative, AHRQ has been unable to match
the demand for TeamSTEPPS Master Training. Wait lists for training
often exceed 500 individuals at any given time. To address this
prevailing need, AHRQ has launched an effort to develop and provide
TeamSTEPPS training online. This program, known as TeamSTEPPS 2.0
Online Master Trainer course, will mirror the TeamSTEPPS 2.0 core
curriculum and provide equivalent training to the in-person classes
offered through the National Implementation Program. As part of
this initiative, AHRQ seeks to conduct an evaluation of the
TeamSTEPPS 2.0 Online Master Trainer program. This evaluation seeks
to understand the effectiveness of TeamSTEPPS 2.0 Online Master
Training and what revisions might be required to improve the
training program. This research has the following goals: 1) Conduct
a formative assessment of the TeamSTEPPS 2.0 Online Master Trainer
program to determine what improvements should be made to the
training and how it is delivered, and 2) Identify how trained
participants use and implement the TeamSTEPPS tools and resources.
This study is being conducted by AHRQ through its contractor,
Reingold, Inc., pursuant to AHRQ's statutory authority to conduct
and support research on health care and on systems for the delivery
of such care, including activities with respect to the quality,
effectiveness, efficiency, appropriateness, and value of health
care services and with respect to quality measurement and
improvement, 42 U.S.C. 299a(a)(1) and (2).
US Code:
42
USC 299 Name of Law: Healthcare and Research and Quality Act of
1999
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