The information collection activity
will garner qualitative customer and stakeholder feedback in an
efficient, timely manner, in accordance with the Administration's
commitment to improving service delivery. By qualitative feedback
we mean information that provides useful insights on perceptions
and opinions, but are not statistical surveys that yield
quantitative results that can be generalized to the population of
study. This feedback will provide insights into customer or
stakeholder perceptions, experiences and expectations, provide an
early warning of issues with service, or focus attention on areas
where communication, training or changes in operations might
improve delivery of products or services. These collections will
allow for ongoing, collaborative and actionable communications
between MSPB and its customers and stakeholders. It will also allow
feedback to contribute directly to the improvement of program
management.
US Code:
44
USC 3501 Name of Law: Paperwork Reduction Act
Small business or other small
entities may be involved in these efforts but MSPB will minimize
the burden on them of information collections approved under this
clearance by sampling, asking for readily available information,
and using short, easy-to-complete information collection
instrumentents.
$43,250
No
No
No
No
No
Uncollected
Darryl Aaron 202 254-4474
darryl.aaron@mspb.gov
No
On behalf of this Federal agency, I certify that
the collection of information encompassed by this request complies
with 5 CFR 1320.9 and the related provisions of 5 CFR
1320.8(b)(3).
The following is a summary of the topics, regarding
the proposed collection of information, that the certification
covers:
(i) Why the information is being collected;
(ii) Use of information;
(iii) Burden estimate;
(iv) Nature of response (voluntary, required for a
benefit, or mandatory);
(v) Nature and extent of confidentiality; and
(vi) Need to display currently valid OMB control
number;
If you are unable to certify compliance with any of
these provisions, identify the item by leaving the box unchecked
and explain the reason in the Supporting Statement.