49 CFR 374, Passenger Carrier Regulations

§ 373.105

49 CFR Ch. III (10–1–11 Edition)

(3) Names of payor and organization,
if any, for which transportation is performed.
(4) Date(s) transportation was performed.
(5) Origin, destination, and general
routing of trip.
(6) Identification and seating capacity of each vehicle used.
(7) Number of persons transported.
(8) Mileage upon which charges are
based, including any deadhead mileage,
separately noted.
(9) Applicable rates per mile, hour,
day, or other unit.
(10) Itemized charges for transportation, including special services and
fees.
(11) Total charges assessed and collected.
The carrier shall keep a copy of all expense bills issued for the period prescribed at 49 CFR part 379. If any expense bill is spoiled, voided, or unused
for any reason, a copy or written
record of its disposition shall be retained for a like period.

origin to ultimate destination, on each
shipment for which it arranges transportation in interstate commerce.
Where a motor carrier receives freight
at the origin and issues a receipt therefor on its form with a notation showing
the freight forwarder’s name, then the
freight forwarder, upon receiving the
shipment at the ‘‘on line’’ or consolidating station, must issue a receipt or
through bill of lading on its form as of
the date the carrier receives the shipment.
[74 FR 15393, Apr. 6, 2009]

PART 374—PASSENGER CARRIER
REGULATIONS
Subpart A—Discrimination in Operations of
Interstate Motor Common Carriers of
Passengers
Sec.
374.101 Discrimination prohibited.
374.103 Notice to be printed on tickets.
374.105 Discrimination in terminal facilities.
374.107 Notice to be posted at terminal facilities.
374.109 Carriers not relieved of existing obligations.
374.111 Reports of interference with regulations.
374.113 Definitions.

[55 FR 11198, Mar. 27, 1990, as amended at 59
FR 2303, Jan. 14, 1994; 61 FR 19860, May 3,
1996; 62 FR 15423, Apr. 1, 1997]

§ 373.105 Low value packages.
The carrier and shipper may elect to
waive the above provisions and use a
more streamlined recordkeeping or
documentation system for distribution
of ‘‘low value’’ packages. This includes
the option of shipping such packages
under the provisions of 49 U.S.C.
14706(c). The shipper is responsible ultimately for determining which packages should be designated as low value.
A useful guideline for this determination is an invoice value less than or
equal to the costs of preparing a loss or
damage claim.

Subpart B—Limitation of Smoking on
Interstate Passenger Carrier Vehicles
374.201 Prohibition against smoking on
interstate passenger-carrying motor vehicles.

Subpart C—Adequacy of Intercity Motor
Common Carrier Passenger Service
374.301 Applicability.
374.303 Definitions.
374.305 Ticketing and information.
374.307 Baggage service.
374.309 Terminal facilities.
374.311 Service responsibility.
374.313 Equipment.
374.315 Transportation of passengers with
disabilities.
374.317 Identification—bus and driver.
374.319 Relief from provisions.

[55 FR 11198, Mar. 27, 1990. Redesignated at 61
FR 54708, Oct. 21, 1996, as amended at 62 FR
15423, Apr. 1, 1997]

Subpart B—Freight Forwarders;
Bills of Lading

Subpart D—Notice of and Procedures for
Baggage Excess Value Declaration

§ 373.201 Receipts and bills of lading
for freight forwarders.
Each freight forwarder must issue
the shipper a receipt or through bill of
lading, covering transportation from

374.401 Minimum permissible limitations
for baggage liability.
374.403 Notice of passenger’s ability to declare excess value on baggage.

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Federal Motor Carrier Safety Administration, DOT
374.405 Baggage
procedures.

excess

value

declaration

and be placed on the face of that portion of
the ticket which is held by the passenger.
[36 FR 1338, Jan. 28, 1971. Redesignated at 61
FR 54709, Oct. 21, 1996, as amended at 62 FR
15423, Apr. 1, 1997]

Subpart E—Incidental Charter Rights
374.501
374.503
374.505

§ 374.109

Applicability.
Authority.
Exceptions.

§ 374.105 Discrimination
facilities.

AUTHORITY: 49 U.S.C. 13301 and 14101; and 49
CFR 1.73.

in

terminal

No motor common carrier of passengers subject to 49 U.S.C. subtitle IV,
part B shall in the operation of vehicles in interstate or foreign commerce
provide, maintain arrangements for,
utilize, make available, adhere to any
understanding for the availability of,
or follow any practice which includes
the availability of, any terminal facilities which are so operated, arranged, or
maintained as to involve any separation of any portion thereof, or in the
use thereof on the basis of race, color,
creed, or national origin.

EDITORIAL NOTE: Nomenclature changes to
part 374 appear at 66 FR 49871, Oct. 1, 2001.

Subpart A—Discrimination in Operations of Interstate Motor
Common Carriers of Passengers
SOURCE: 36 FR 1338, Jan. 28, 1971, unless
otherwise noted. Redesignated at 61 FR 54709,
Oct. 21, 1996.

§ 374.101 Discrimination prohibited.
No motor common carrier of passengers subject to 49 U.S.C. subtitle IV,
part B shall operate a motor vehicle in
interstate or foreign commerce on
which the seating of passengers is
based upon race, color, creed, or national origin.

[36 FR 1338, Jan. 28, 1971. Redesignated at 61
FR 54709, Oct. 21, 1996, as amended at 62 FR
15423, Apr. 1, 1997]

§ 374.107 Notice to be posted at terminal facilities.
No motor common carrier of passengers subject to 49 U.S.C. subtitle IV,
part B shall in the operation of vehicles in interstate or foreign commerce
utilize any terminal facility in which
there is not conspicuously displayed
and maintained so as to be readily visible to the public a plainly legible sign
or placard containing the full text of
these regulations. Such sign or placard
shall be captioned: ‘‘Public Notice:
Regulations Applicable to Vehicles and
Terminal Facilities of Interstate Motor
Common Carriers of Passengers, by
order of the Secretary, U.S. Department of Transportation.’’

[36 FR 1338, Jan. 28, 1971. Redesignated at 61
FR 54709, Oct. 21, 1996, as amended at 62 FR
15423, Apr. 1, 1997]

§ 374.103 Notice to be printed on tickets.
Every motor common carrier of passengers subject to 49 U.S.C. subtitle IV,
part B shall cause to be printed on
every ticket sold by it for transportation on any vehicle operated in interstate or foreign commerce a plainly
legible notice as follows: ‘‘Seating
aboard vehicles operated in interstate
or foreign commerce is without regard
to race, color, creed, or national origin.’’

[36 FR 1338, Jan. 28, 1971. Redesignated at 61
FR 54709, Oct. 21, 1996, as amended at 62 FR
15423, Apr. 1, 1997]

NOTE: The following interpretation of the
provisions of § 374.103 (formerly § 1055.2) appears at 27 FR 230, Jan. 9, 1962:
The words, ‘‘Seating aboard vehicles operated in interstate or foreign commerce is
without regard to race, color, creed, or national origin’’, should appear on the face of
every ticket coming within the purview of
the section. If the ticket is in parts or consists of additional elements, such as coupons,
identification stubs, or checks, it shall be
sufficient for the purposes of § 374.103 that
the notice appear only once on the ticket

§ 374.109 Carriers not relieved of existing obligations.
Nothing in this regulation shall be
construed to relieve any interstate
motor common carrier of passengers
subject to 49 U.S.C. subtitle IV, part B
of any of its obligations under 49 U.S.C.

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§ 374.111

49 CFR Ch. III (10–1–11 Edition)

subtitle IV, part B or its certificate(s)
of public convenience and necessity.

Subpart B—Limitation of Smoking
on Interstate Passenger Carrier Vehicles

[36 FR 1338, Jan. 28, 1971. Redesignated at 61
FR 54709, Oct. 21, 1996, as amended at 62 FR
15423, Apr. 1, 1997]

§ 374.201 Prohibition against smoking
on interstate passenger-carrying
motor vehicles.
(a) All motor common carriers of passengers subject to 49 U.S.C. subtitle IV,
part B, shall prohibit smoking (including the carrying of lit cigars, cigarettes, and pipes) on vehicles transporting passengers in scheduled or special service in interstate commerce.
(b) Each carrier shall take such action as is necessary to ensure that
smoking by passengers, drivers, and
other employees is not permitted in
violation of this section. This shall include making appropriate announcements to passengers, the posting of the
international no-smoking symbol, and
the posting of signs in all vehicles
transporting passengers in letters in
sharp color contrast to the background, and of such size, shape, and
color as to be readily legible. Such
signs and symbols shall be kept and
maintained in such a manner as to remain legible and shall indicate that
smoking is prohibited by Federal regulation.
(c) The provisions of paragraph (a) of
this section shall not apply to charter
operations as defined in § 374.503 of this
part.

§ 374.111 Reports of interference with
regulations.
Every motor common carrier of passengers subject to 49 U.S.C. subtitle IV,
part B operating vehicles in interstate
or foreign commerce shall report to the
Secretary, within fifteen (15) days of
its occurrence, any interference by any
person, municipality, county, parish,
State, or body politic with its observance of the requirements of these regulations in this part. Such report shall
include a statement of the action that
such carrier may have taken to eliminate any such interference.
[36 FR 1338, Jan. 28, 1971. Redesignated at 61
FR 54709, Oct. 21, 1996, as amended at 62 FR
15423, Apr. 1, 1997]

§ 374.113

Definitions.

For the purpose of these regulations
the following terms and phrases are defined:
(a) Terminal facilities. As used in these
regulations the term ‘‘terminal facilities’’ means all facilities, including
waiting room, rest room, eating, drinking, and ticket sales facilities which a
motor common carrier makes available
to passengers of a motor vehicle operated in interstate or foreign commerce
as a regular part of their transportation.
(b) Separation. As used in § 374.105, the
term ‘‘separation’’ includes, among
other things, the display of any sign indicating that any portion of the terminal facilities are separated, allocated, restricted, provided, available,
used, or otherwise distinguished on the
basis of race, color, creed, or national
origin.

[56 FR 1745, Jan. 17, 1991. Redesignated at 61
FR 54709, Oct. 21, 1996, as amended at 62 FR
15423, Apr. 1, 1997]

Subpart C—Adequacy of Intercity
Motor Common Carrier Passenger Service
SOURCE: 55 FR 11199, Mar. 27, 1990, unless
otherwise noted. Redesignated at 61 FR 54709,
Oct. 21, 1996.

§ 374.301 Applicability.
These rules govern only motor passenger common carriers conducting
regular-route operations.

[36 FR 1338, Jan. 28, 1971. Redesignated at 61
FR 54709, Oct. 21, 1996, as amended at 62 FR
15423, Apr. 1, 1997]

§ 374.303 Definitions.
(a) Carrier means a motor passenger
common carrier.
(b) Bus means a passenger-carrying
vehicle, regardless of design or seating

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Federal Motor Carrier Safety Administration, DOT
capacity, used in a carrier’s authorized
operations.
(c) Facility means any structure provided by or for a carrier at or near
which buses pick up or discharge passengers.
(d) Terminal means a facility operated
or used by a carrier chiefly to furnish
passengers transportation services and
accommodations.
(e) Station means a facility, other
than a terminal, operated by or for a
carrier to accommodate passengers.
(f) Service means passenger transportation by bus over regular routes.
(g) Commuter service, means passenger
transportation wholly between points
not more than 100 airline miles apart
and not involving through-bus, connecting, or interline services to or from
points beyond 100 airline miles. The
usual characteristics of commuter
service include reduced fare, multipleride, and commutation tickets, and
peak morning and evening operations.
(h) Baggage means property a passenger takes with him for his personal
use or convenience.
(i) Restroom means a room in a bus or
terminal equipped with a toilet, washbowl, soap or a reasonable alternative,
mirror, wastebasket, and toilet paper.

§ 374.307

are located or where the bus trips
originate or terminate, and each schedule shall indicate the arrival or departure time for each such point.
(d) Ticket refunds. Each carrier shall
refund unused tickets upon request,
consistent with its governing tariff, at
each place where tickets are sold, within 30 days after the request.
(e) Announcements. No scheduled bus
(except in commuter service) shall depart from a terminal or station until a
public announcement of the departure
and boarding point has been given. The
announcement shall be given at least 5
minutes before the initial departure
and before departures from points
where the bus is scheduled to stop for
more than 5 minutes.
§ 374.307 Baggage service.
(a) Checking procedures. (1) Carriers
shall issue receipts, which may be in
the form of preprinted tickets, for all
checked services baggage.
(2)(i) If baggage checking service is
not provided at the side of the bus, all
baggage checked at a baggage checking
counter at least 30 minutes but not
more than 1 hour before departure
shall be transported on the same schedule as the ticketed passenger.
(ii) If baggage checking service is
provided at the side of the bus, passengers checking baggage at the baggage checking counter less than 30
minutes before the scheduled departure
shall be notified that their baggage
may not travel on the same schedule.
Such baggage must then be placed on
the next available bus to its destination. All baggage checked at the side of
the bus during boarding, or at alternative locations provided for such purpose, shall be transported on the same
schedule as the ticketed passenger.
(b) Baggage security. All checked baggage shall be placed in a secure or attended area prohibited to the public.
Baggage being readied for loading shall
not be left unattended.
(c) Baggage liability. (1) No carrier
may totally exempt its liability for articles offered as checked baggage, unless those articles have been exempted
by the Secretary. (Other liability is
subject to subpart D of this part). A notice listing exempted articles shall be
prominently posted at every location

[55 FR 11199, Mar. 27, 1990, as amended at 68
FR 56198, Sept. 30, 2003; 74 FR 2901, Jan. 16,
2009]

§ 374.305 Ticketing and information.
(a) Information service. (1) During
business hours at each terminal or station, information shall be provided as
to schedules, tickets, fares, baggage,
and other carrier services.
(2) Carrier agents and personnel who
sell or offer to sell tickets, or who provide information concerning tickets
and carrier services, shall be competent and adequately informed.
(b) Telephone information service.
Every facility where tickets are sold
shall provide telephonic information to
the traveling public, including current
bus schedules and fare information,
when open for ticket sales.
(c) Schedules. Printed, regular-route
schedules shall be provided to the traveling public at all facilities where tickets for such services are sold. Each
schedule shall show the points along
the carrier’s route(s) where facilities

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§ 374.309

49 CFR Ch. III (10–1–11 Edition)

where baggage is accepted for checking.
(2) Carriers may refuse to accept as
checked baggage and, if unknowingly
accepted, may disclaim liability for
loss or damage to the following articles:
(i) Articles whose transportation as
checked baggage is prohibited by law
or regulation;
(ii) Fragile or perishable articles, articles whose dimensions exceed the size
limitations in the carrier’s tariff, receptacles with articles attached or protruding, guns, and materials that have
a disagreeable odor;
(iii) Money; and
(iv) Those other articles that the
Secretary exempts upon petition by
the carrier.
(3) Carriers need not offer excess
value coverage on articles of extraordinary value (including, but not limited to, negotiable instruments, papers,
manuscripts, irreplaceable publications, documents, jewelry, and watches).
(d) Express shipments. Passengers and
their baggage always take precedence
over express shipments.
(e) Baggage at destination. All checked
baggage shall be made available to the
passenger within a reasonable time,
not to exceed 30 minutes, after arrival
at the passenger’s destination. If not,
the carrier shall deliver the baggage to
the passenger’s local address at the
carrier’s expense.
(f) Lost or delayed baggage. (1)
Checked baggage that cannot be located within 1 hour after the arrival of
the bus upon which it was supposed to
be transported shall be designated as
lost. The carrier shall notify the passenger at that time and furnish him
with an appropriate tracing form.
(2) Every carrier shall make available at each ticket window and baggage counter a single form suitable
both for tracing and for filing claims
for lost or misplaced baggage. The
form shall be prepared in duplicate and
signed by the passenger and carrier
representative. The carrier or its agent
shall receive the signed original, with
any necessary documentation and additional information, and the claim
check, for which a receipt shall be

given. The passenger shall retain the
duplicate copy.
(3) The carrier shall make immediate
and diligent efforts to recover lost baggage.
(4) A passenger may fill out a tracing
form for lost unchecked baggage. The
carrier shall forward recovered unchecked baggage to the terminal or
station nearest the address shown on
the tracing form and shall notify the
passenger that the baggage will be held
on a will-call basis.
(g) Settlement of claims. Notwithstanding 49 CFR 370.9, if lost checked
baggage cannot be located within 15
days, the carrier shall immediately
process the matter as a claim. The date
on which the carrier or its agent received the tracing form shall be considered the first day of a 60-day period in
which a claim must be resolved by a
firm offer of settlement or by a written
explanation of denial of the claim.
[55 FR 11199, Mar. 27, 1990. Redesignated at 61
FR 54709, Oct. 21, 1996, as amended at 62 FR
15423, Apr. 1, 1997]

§ 374.309

Terminal facilities.

(a) Passenger security. All terminals
and stations must provide adequate security for passengers and their attendants and be regularly patrolled.
(b) Outside facilities. At terminals and
stations that are closed when buses are
scheduled to arrive or depart, there
shall be available, to the extent possible, a public telephone, outside lighting, posted schedule information, overhead shelter, information on local accommodations, and telephone numbers
for local taxi service and police.
(c) Maintenance. Terminals shall be
clean.
§ 374.311

Service responsibility.

(a) Schedules. Carriers shall establish
schedules that can be reasonably met,
including connections at junction
points, to serve adequately all points.
(b) Continuity of service. No carrier
shall change an existing regular-route
schedule without first displaying conspicuously a notice in each facility and
on each bus affected. Such notice shall
be displayed for a reasonable time before it becomes effective and shall contain the carrier’s name, a description

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Federal Motor Carrier Safety Administration, DOT
of the proposed schedule change, the effective date thereof, the reasons for the
change, the availability of alternate
service, and the name and address of
the carrier representative passengers
may contact.
(c) Trip interruptions. A carrier shall
mitigate, to the extent possible, any
passenger inconvenience it causes by
disrupting travel plans.
(d) Seating and reservations. A carrier
shall provide sufficient buses to meet
passengers’ normal travel demands, including ordinary weekend and usual
seasonal or holiday demand. Passengers (except commuters) shall be
guaranteed, to the extent possible, passage and seating.
(e) Inspection of rest stops. Each carrier shall inspect periodically all rest
stops it uses to ensure that they are
clean.

§ 374.317
er.

Identification—bus and driv-

Each bus and driver providing service
shall be identified in a manner visible
to passengers. The driver may be identified by name or company number.
§ 374.319

Relief from provisions.

(a) Petitions. Where compliance with
any rule would impose an undue burden
on a carrier, it may petition the Federal Motor Carrier Safety Administration either to treat it as though it were
conducting a commuter service or to
waive the rule. The request for relief
must be justified by appropriate
verified statements.
(b) Notice to the public. The carrier
shall display conspicuously, for at least
30 days, in each facility and on each
bus affected, a notice of the filing of
any petition. The notice shall contain
the carrier’s name and address, a concise description of and reasons for the
relief sought, and a statement that any
interested person may file written
comments with the Federal Motor Carrier Safety Administration (with one
copy mailed to the carrier) on or before
a specific date that is at least 30 days
later than the date the notice is posted.

[55 FR 11199, Mar. 27, 1990. Redesignated at 61
FR 54709, Oct. 21, 1996, as amended at 62 FR
15423, Apr. 1, 1997; 74 FR 2901, Jan. 16, 2009]

§ 374.313

§ 374.401

Equipment.

(a) Temperature control. A carrier
shall maintain a reasonable temperature on each bus (except in commuter
service).
(b) Restrooms. Each bus (except in
commuter service) seating more than
14 passengers (not including the driver)
shall have a clean, regularly maintained restroom, free of offensive odor.
A bus may be operated without a restroom if it makes reasonable rest stops.
(c) Bus servicing. Each bus shall be
kept clean, with all required items in
good working order.

[55 FR 11199, Mar. 27, 1990. Redesignated at 61
FR 54709, Oct. 21, 1996, as amended at 62 FR
15423, Apr. 1, 1997]

Subpart D—Notice of and Procedures for Baggage Excess
Value Declaration
SOURCE: 40 FR 1249, Jan. 7, 1975, unless otherwise noted. Redesignated at 61 FR 54709,
Oct. 21, 1996.

§ 374.315 Transportation of passengers
with disabilities.
Service provided by a carrier to passengers with disabilities is governed by
the provisions of 42 U.S.C. 12101 et seq.,
and regulations promulgated thereunder by the Secretary of Transportation (49 CFR parts 27, 37, and 38) and
the Attorney General (28 CFR part 36),
incorporating the guidelines established by the Architectural and Transportation Barriers Compliance Board
(36 CFR part 1191).

§ 374.401 Minimum permissible limitations for baggage liability.
(a) Motor common carriers of passengers and baggage subject to 49
U.S.C. 13501 may not publish tariff provisions limiting their liability for loss
or damage to baggage checked by a
passenger transported in regular route
or special operations unless:
(1) The amount for which liability is
limited is $250 or greater per adult fare,
and

[57 FR 35764, Aug. 11, 1992]

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§ 374.403

49 CFR Ch. III (10–1–11 Edition)
Free luggage tags are available at all ticket
windows and baggage counters.

(2) The provisions permit the passenger, for an additional charge, to declare a value in excess of the limited
amount, and allow the passenger to recover the increased amount (but not
higher than the actual value) in event
of loss or damage. The carriers may
publish a maximum value for which
they will be liable, but that maximum
value may not be less than $1,000. Appropriate identification must be attached securely by the passenger to
each item of baggage checked, indicating in a clear and legible manner
the name and address to which the baggage should be forwarded if lost and
subsequently recovered. Identification
tags shall be made immediately available by the carriers to passengers upon
request.
(3) Carriers need not offer excess
value coverage on articles listed in
§ 374.307(c)(3).

[46 FR 22899, Apr. 22, 1981, as amended at 47
FR 21840, May 20, 1982; 62 FR 15423, Apr. 1,
1997]

The statement of charges for excess
value declaration shall be clear, and
any other pertinent provisions may be
added at the bottom in clear and readable print.
(c) The notice referred to in paragraphs (a) and (b) of this section shall
be (1) placed in a position near the
ticket seller, sufficiently conspicuous
to apprise the public of its provisions,
(2) placed on a form to be attached to
each ticket issued (and the ticket seller shall, where possible, provide oral
notice to each ticket purchaser to read
the form attached to the ticket), (3)
placed in a position at or near any location where baggage may be checked,
sufficiently conspicuous to apprise
each passenger checking baggage of its
provisions, and (4) placed in a position
at each boarding point or waiting area
used by the carrier at facilities maintained by the carrier or its agents, sufficiently conspicuous to apprise each
boarding passenger of the provisions of
the said notice.

§ 374.403 Notice of passenger’s ability
to declare excess value on baggage.

[40 FR 1249, Jan. 7, 1975, as amended at 62 FR
15423, Apr. 1, 1997]

(a) All motor common carriers of passengers and baggage subject to 49
U.S.C. subtitle IV, part B, which provide in their tariffs for the declaration
of baggage in excess of a free baggage
allowance limitation, shall provide
clear and adequate notice to the public
of the opportunity to declare such excess value on baggage.
(b) The notice referred to in paragraph (a) of this section shall be in
large and clear print, and shall state as
follows:

§ 374.405 Baggage excess value declaration procedures.
All motor common carriers of passengers and baggage subject to 49
U.S.C. subtitle IV, part B, which provide in their tariffs for the declaration
of baggage value in excess of a free
baggage allowance limitation, shall
provide for the declaration of excess
value on baggage at any time or place
where provision is made for baggage
checking, including (a) at a baggage
checking counter until 15 minutes before scheduled boarding time, and (b)
at the side of the bus or at a baggage
checking counter in reasonable proximity to the boarding area during
boarding at a terminal or any authorized service point.

(49 U.S.C. 10321, 5 U.S.C. 553)

NOTICE—BAGGAGE LIABILITY
This motor carrier is not liable for loss or
damage to properly identified baggage in an
amount exceeding $ll. If a passenger desires additional coverage for the value of his
baggage he may, upon checking his baggage,
declare that his baggage has a value in excess of the above limitation and pay a charge
as follows:

[40 FR 1249, Jan. 7, 1975, as amended at 62 FR
15423, Apr. 1, 1997]

Subpart E—Incidental Charter
Rights

IDENTIFY YOUR BAGGAGE
Under FMCSA regulations, all baggage
must be properly identified. Luggage tags
should indicate clearly the name and address
to which lost baggage should be forwarded.

AUTHORITY: 5 U.S.C. 553 and 559 and 49
U.S.C. 10321, 10922, and 10932.

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Federal Motor Carrier Safety Administration, DOT
SOURCE: 54 FR 46619, Nov. 6, 1989, unless
otherwise noted. Redesignated at 61 FR 54709,
Oct. 21, 1996.

Pt. 375

and regulations of the Washington
Metropolitan
Area
Transportation
Commission.
(d) A private or public recipient of
governmental assistance (within the
meaning of 49 U.S.C. 13902(b)(8)) may
provide service under incidental charter rights only for special or chartered
parties originating in the area in which
the private or public recipient provides
regularly scheduled mass transportation services under the specific qualifying certificate that confers its incidental charter rights.

§ 374.501 Applicability.
The regulations in this part apply to
incidental charter rights authorized
under 49 U.S.C. 13506 [49 U.S.C.
10932(c)]. These regulations do not
apply to interpreting authority contained in a certificate to transport passengers in special and/or charter operations.
[54 FR 46619, Nov. 6, 1989. Redesignated at 61
FR 54709, Oct. 21, 1996, as amended at 62 FR
15423, Apr. 1, 1997]

[54 FR 46619, Nov. 6, 1989. Redesignated at 61
FR 54709, Oct. 21, 1996, as amended at 62 FR
15423, Apr. 1, 1997]

§ 374.503 Authority.
Motor carriers transporting passengers, in interstate or foreign commerce, over regular routes authorized
in a certificate issued as a result of an
application filed before January 2, 1967,
may transport special or chartered parties, in interstate or foreign commerce,
between any points and places in the
United States (including Alaska and
Hawaii). The term ‘‘special or chartered party’’ means a group of passengers who, with a common purpose
and under a single contract, and at a
fixed charge for the vehicle in accordance with the carrier’s tariff, have acquired the exclusive use of a passengercarrying motor vehicle to travel together as a group to a specified destination or for a particular itinerary.

PART 375—TRANSPORTATION OF
HOUSEHOLD GOODS IN INTERSTATE COMMERCE; CONSUMER
PROTECTION REGULATIONS
Subpart A—General Requirements
Sec.
375.101 Who must follow these regulations
in this part?
375.103 What are the definitions of terms
used in this part?
375.105 What are the information collection
requirements of this part?

Subpart B—Before Offering Services to My
Customers
LIABILITY CONSIDERATIONS
375.201 What is my normal liability for loss
and damage when I accept goods from an
individual shipper?
375.203 What actions of an individual shipper may limit or reduce my normal liability?

§ 374.505 Exceptions.
(a) Incidental charter rights do not
authorize the transportation of passengers to whom the carrier has sold
individual tickets or with whom the
carrier has made separate and individual transportation arrangements.
(b) Service provided under incidental
charter rights may not be operated between the same points or over the same
route so frequently as to constitute a
regular-route service.
(c) Passenger transportation within
the Washington Metropolitan Area
Transit District (as defined in the
Washington Metropolitan Area Transportation Regulation Compact, Pub. L.
No. 86–794, 74 Stat. 1031 (1960), as
amended by Pub. L. No. 87–767, 76 Stat.
(1962) is not authorized by these regulations, but is subject to the jurisdiction

GENERAL RESPONSIBILITIES
375.205 May I have agents?
375.207 What items must be in my advertisements?
375.209 How must I handle complaints and
inquiries?
375.211 Must I have an arbitration program?
375.213 What information must I provide to
a prospective individual shipper?
COLLECTING TRANSPORTATION CHARGES
375.215 How must I collect charges?
375.217 May I collect charges upon delivery?
375.219 May I extend credit to shippers?
375.221 May I use a charge or credit card
plan for payments?

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