Customer Surveys Generic Clearance for the National Center for Health Statistics

Forms and Documents

Document Name	Status
NCHS Website Users Customer Satisfaction Survey Form	New
Children's and Aging Forums Data User Surveys Form and Instruction	New
Form 0920-0729 The NCHS Data Detective Camp Form and Instruction	New
Children and Aging Forums Feedback Survey Form	New
Form 0920-0729 Feedback Survey of persons registered for the NCHS 2015 National Conference on Health Statistics Form and Instruction	New
NCHS Website Users Customer Satisfaction Survey Form and Instruction	New
Feedback Survey of Persons registered for the NCHS 2010 National Conference Form	Unchanged
Attachment B 60-day FRN 112513.pdf Supplementary Document	2014-03-31
Attachment C 0920-0729 Human Subjects Memo.pdf Supplementary Document	2014-03-31
Attachment A Leg NCHS 2014-2016.docx Supplementary Document	2014-03-31
Sup State B NCHS 2014-2016 customer survey 031914.docx Supporting Statement B	2014-03-31
Sup State A NCHS 2014-2016 customer survey 051314.docx Supporting Statement A	2014-05-14

IC Document Collections

IC ID	Document Title	Status
223066	NCHS Website Users Customer Satisfaction Survey Form	New
221432	Children's and Aging Forums Data User Surveys Form and Instruction	New
220313	The NCHS Data Detective Camp Form and Instruction	New
217816	Children and Aging Forums Feedback Survey Form	New
217691	Feedback Survey of persons registered for the NCHS 2015 National Conference on Health Statistics Form and Instruction	New
213459	NCHS Website Users Customer Satisfaction Survey Form and Instruction	New
203875	Customer Satisfaction Survey for the Research Data Center Other-WORD	Unchanged
198394	Feedback Survey of Persons registered for the NCHS 2010 National Conference Form	Unchanged

ICR Details

OMB Control No: 0920-0729	ICR Reference No: 201403-0920-018
Status: Historical Active	Previous ICR Reference No: 201102-0920-014
Agency/Subagency: HHS/CDC	Agency Tracking No:
Title: Customer Surveys Generic Clearance for the National Center for Health Statistics
Type of Information Collection: Revision of a currently approved collection	Common Form ICR:  No
Type of Review Request: Regular
OIRA Conclusion Action: Approved without change	Conclusion Date: 05/14/2014
	Date Received in OIRA: 04/07/2014
Terms of Clearance: Each Gen IC must be accompanied by a statement of the goal of the project and a description of the data collection approach, the population, the sampling method, and any incentives offered.

	Inventory as of this Action	Requested	Previously Approved
Expiration Date	05/31/2017	36 Months From Approved	05/31/2014
Responses	10,440	0	8,040
Time Burden (Hours)	2,040	0	1,640
Cost Burden (Dollars)	0	0	0

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Abstract: NCHS surveys its customers' satisfaction with the quality and relevance of the information it produces. NCHS conducts voluntary customer surveys to assess strengths in agency products and services. Results are used for planning initiatives.

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Authorizing Statute(s): US Code: 42 USC 242 Name of Law: Public Health Service Act
  

Citations for New Statutory Requirements: None

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Associated Rulemaking Information
RIN:	Stage of Rulemaking:	Federal Register Citation:	Date:
	Not associated with rulemaking

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Federal Register Notices & Comments
60-day Notice:	Federal Register Citation:	Citation Date:
	78 FR 70302	11/25/2013
30-day Notice:	Federal Register Citation:	Citation Date:
	79 FR 19087	04/07/2014
Did the Agency receive public comments on this ICR? Yes

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Number of Information Collection (IC) in this ICR: 8

IC Title	Form No.	Form Name
The NCHS Data Detective Camp	0920-0729, 0920-0729, 0920-0729, 0920-0729, 0920-0729, 0920-0729	Att B Parent App ,   Att C Student App ,   Att D Teacher Form ,   Att E Registration Form ,   Att F Parent Eval Form ,   Att G Student Eval Form
Feedback Survey of persons registered for the NCHS 2015 National Conference on Health Statistics	0920-0729	Attachment A Feedback Survey
Children's and Aging Forums Data User Surveys	NA, NA	Children’s Forum Data User Survey Questions ,   Aging Forum Data User Questions
NCHS Website Users Customer Satisfaction Survey	None	NCHS Website User Customer Satisfaction Survey Questions
NCHS Website Users Customer Satisfaction Survey	none	Web User Survey
Feedback Survey of Persons registered for the NCHS 2010 National Conference	none, none	NCHS Feedback Survey ,   Customer Satisfaction Website Survey
Children and Aging Forums Feedback Survey	none	Children and Aging Forums Feedback Survey
Customer Satisfaction Survey for the Research Data Center

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ICR Summary of Burden

	Total Approved	Previously Approved	Change Due to New Statute	Change Due to Agency Discretion	Change Due to Adjustment in Estimate	Change Due to Potential Violation of the PRA
Annual Number of Responses	10,440	8,040	0	2,400	0	0
Annual Time Burden (Hours)	2,040	1,640	0	400	0	0
Annual Cost Burden (Dollars)	0	0	0	0	0	0

Burden increases because of Program Change due to Agency Discretion: Yes

Burden Increase Due to: Miscellaneous Actions

Burden decreases because of Program Change due to Agency Discretion: No

Burden Reduction Due to:

Short Statement: Increase in burden due to increase in attendance at NCHS conferences and therefore the number of respondents.

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Annual Cost to Federal Government: $100,000

Does this IC contain surveys, censuses, or employ statistical methods? Yes Part B of Supporting Statement

Is the Supporting Statement intended to be a Privacy Impact Assessment required by the E-Government Act of 2002? No

Is this ICR related to the Affordable Care Act [Pub. L. 111-148 & 111-152]? No

Is this ICR related to the Dodd-Frank Wall Street Reform and Consumer Protection Act, [Pub. L. 111-203]? No

Is this ICR related to the American Recovery and Reinvestment Act of 2009 (ARRA)? No

Is this ICR related to the Pandemic Response? Uncollected

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Common Form ICR:  No

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On behalf of this Federal agency, I certify that the collection of information encompassed by this request complies with 5 CFR 1320.9 and the related provisions of 5 CFR 1320.8(b)(3).

The following is a summary of the topics, regarding the proposed collection of information, that the certification covers:

(a) It is necessary for the proper performance of agency functions;

(b) It avoids unnecessary duplication;

(c) It reduces burden on small entities;

(d) It uses plain, coherent, and unambiguous language that is understandable to respondents;

(e) Its implementation will be consistent and compatible with current reporting and recordkeeping practices;

(f) It indicates the retention periods for recordkeeping requirements;

(g) It informs respondents of the information called for under 5 CFR 1320.8 (b)(3) about:

(i) Why the information is being collected;

(ii) Use of information;

(iii) Burden estimate;

(iv) Nature of response (voluntary, required for a benefit, or mandatory);

(v) Nature and extent of confidentiality; and

(vi) Need to display currently valid OMB control number;

(h) It was developed by an office that has planned and allocated resources for the efficient and effective management and use of the information to be collected.

(i) It uses effective and efficient statistical survey methodology (if applicable); and

(j) It makes appropriate use of information technology.

If you are unable to certify compliance with any of these provisions, identify the item by leaving the box unchecked and explain the reason in the Supporting Statement.

Certification Date: 04/07/2014

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