2014 Pentagon / Mark Center Transportation Commuter Survey

OMB xxxxxx (expires xx)
RCS DD-DA&M(AR)xxxx (expires xx)

2014 Pentagon/Mark Center Transportation Commuter Survey
Purpose of this survey
In the past, you may have participated in a similar survey that allowed Washington Headquarters Services to improve
commuting options to the Mark Center and the Pentagon.
We are requesting your voluntary participation again this year so that we can further tailor and optimize future commuting
options. Your response to this survey will help us better understand the commuting patterns and facilitate better
transportation alternatives for you and others located at the Mark Center and the Pentagon. Please help us by completing
this survey.
Privacy Advisory
This survey does not use personal identifiers and your response cannot be associated with your name, email address, or
DoD ID number. The survey is compliant with the Privacy Act of 1974.
Survey Instructions
This survey is intended only for government employees and full-time contractors who commute to and from the Mark
Center and the Pentagon. Please carefully read the instructions for each survey question and provide answers to the best
of your ability. If an answer does not apply to you, please leave it as 'Not Applicable' (i.e., N/A). If you do not properly
follow the survey instructions, your answers may not be used in the final data analysis.
How long will it take to complete this survey?
15 minutes
When will this survey end?
xx May 2014
AGENCY DISCLOSURE STATEMENT:
The public reporting burden for this collection of information is estimated to average 15 minutes per response, including the time for
reviewing instructions, searching existing data sources, gathering and maintaining the data needed, and completing and reviewing the
collection of information. Send comments regarding this burden estimate or any other aspect of this collection of information, including
suggestions for reducing the burden, to the Department of Defense, Washington Headquarters Services, Executive Services
Directorate, Information Management Division, 4800 Mark Center Drive, East Tower, Suite 02G09, Alexandria, VA 22350-3100 [Insert
OMB Control Number]. Respondents should be aware that notwithstanding any other provision of law, no person shall be subject to any
penalty for failing to comply with a collection of information if it does not display a currently valid OMB control number.
The estimated cost of report or study for the Department of Defense is approximately $53,000 for the 2014 Fiscal Year. This includes
$3,400 in expenses and $50,000 in DoD labor. Generated on xx RefID: B-369FD4A.

If you have technical questions or difficulties regarding this survey, please contact System Administrator
by email at ice.user.support@whs.mil

2014 Pentagon/Mark Center Transportation Survey
Preview Mode**
Page 1
* indicates a required question

* Where is your permanent duty station or work location (not a TDY location)? (Please answer this question in order to
proceed to the rest of the survey)

Mark Center [pg 2|3|4|5|13|99] **
Pentagon [pg 9|10|11|13|99] **
Other **
N/A ***
** This online survey draft shows the questions in a preview mode. The preview mode allows the survey sponsor to view the skip
patterns of the survey and which questions each set of respondents will see. The live online survey will take each respondents group to
appropriate questions seamlessly. For example, respondents who are located in the Mark Center will be routed to pages 2, 3, 4, 5, and
13. Respondents who are located in the Pentagon will be routed to pages 9, 10, 11, and 13. After page 13, Pentagon and Mark Center
respondents will exit the survey, designated by page 99. ALL other customers will exit the survey immediately. Survey respondents will
never see page numbers on the live survey. Pages 6, 7 and 8 are place holders reserved for additional content, if necessary.
***’N/A’ is a pre-set answer choice for all radio-button questions (i.e., choose only one). This will allow a respondent to skip a question if
it does not apply to them or if they choose not to answer. The ‘N/A’ option will also allow a respondent to unselect the previously chosen
answer, if she/he changes their mind about a response.

Page 2 (Mark Center Tenants start here)

Section I: Demographics and Location
Which organization do you work for?

Defense Advanced Research Projects Agency
(DARPA)

Defense Media Activity (DMA)

Defense Commissary Agency (DeCA)

Defense Prisoner of War/Missing Personnel Office
(DPMO)

Defense Contract Audit Agency (DCAA)

Defense Technical Information Center (DTIC)

Defense Contract Management Agency (DCMA)

Defense Technology Security Administration
(DTSA)

Defense Finance and Accounting Service (DFAS)
Defense Information Systems Agency (DISA)
Defense Intelligence Agency (DIA)
Defense Legal Services Agency (DLSA)

Department of Defense Education Activity (DoDEA)
Department of Defense Human Resources Activity
(DHRA)

Defense Logistics Agency (DLA)

Department of Defense Test Resource Management
Center (TRMC)

Defense Security Cooperation Agency (DSCA)

Office of Economic Adjustment (OEA)

Defense Security Service (DSS)

TRICARE Management Activity (TMA)

Defense Threat Reduction Agency (DTRA)

Washington Headquarters Services (WHS)

Missile Defense Agency (MDA)

CW Resources Cleaning

National Geospatial-Intelligence Agency (NGA)

The Market Basket Café 4800

National Reconnaissance Office (NRO)

If the name of your agency is not listed above,

National Security Agency/Central Security Service
(NSA/CSS)
Pentagon Force Protection Agency (PFPA)
What best describes your employment status with DoD?

Active Duty Military
Non-Active Duty Military
U.S. Government Employee
Contractor
Other (please specify)
N/A

please specify:
N/A

Please provide the zip code for your current residence.

Zip-code:

How far do you live from your primary work location?

Less than 1 mile
1-5 miles
6-10 miles
11-20 miles
21-50 miles
50 miles or more
N/A

Page 3
* indicates a required question

Section II: Current Commute
At what time do you usually arrive at work?

Before 5:30 AM
5:30 – 6:29 AM
6:30 – 7:29 AM
7:30 – 8:29 AM
8:30 – 9:29 AM
9:30 AM or later
N/A
At what time do you usually depart from work?

Before 3:30 PM
3:30 – 4:29 PM
4:30 – 5:29 PM
5:30 – 6:29 PM
6:30 PM or later
N/A
How long is your typical commute to work?

Less than 15 minutes
15 – 29 minutes
30 – 44 minutes
45 – 59 minutes
60 – 89 minutes
90 minutes or more
N/A

What best describes your work schedule?(click here for OPM definitions: opm.gov ) (Choose one that BEST applies to
you)

Regular schedule
Flexible Work Schedule
Compressed Work Schedule
Other (please specify)
N/A
Do you regularly telecommute/telework at least one day every week?

Yes
No
No, but I am allowed to telework on a situational basis (i.e. due to extreme weather events)
N/A

If you do not telecommute/telework at all or on a regular basis, why not?

Work must be completed on-site
My Agency/Supervisor does not allow me to telecommute/telework
Do not have necessary equipment/technology support for off-site work
Because I prefer not to telecommute/telework
Other (please specify)
N/A
What days are you typically NOT in your primary work location? (Please select all that apply)

Monday
Tuesday
Wednesday
Thursday
Friday
My schedule changes every week

In a typical week, how do you get to work? Please select all the modes that you use each day, for example, if you take a
local bus to Metrorail, select both. If you are under an Alternative Work Schedule (AWS), please identify your AWS Day
Off. For example, if your AWS Day Off is every other Friday, select “Alternative Work Schedule (AWS)” under Friday.

* Monday (please select all the modes of transportation that you use on Monday)

Alternative Work Schedule (AWS) Day Off [pg 5]
Compressed Work Schedule (CWS) Day Off [pg 5]
Telecommute/Telework [pg 5]
Drive Alone [pg 4]
Motorcycle [pg 5]
Formal Carpool [pg 5]
Slugging [pg 5]
Vanpool [pg 5]
Local Bus (Metrobus, ART, DASH, Fairfax Connector, etc.) [pg 5]
Public Commuter Bus (PRTC OmniRide, Loudoun County Commuter Bus, MTA Bus) [pg 5]
Private Commuter Bus (Martz) [pg 5]
Metrorail [pg 5]
Mark Center Shuttle (including the 7M Mark Center Route) [pg 5]
Virginia Railway Express (VRE) [pg 5]
MARC Commuter Rail [pg 5]
Amtrak [pg 5]
Bicycle [pg 5]
Capital Bikeshare [pg 5]
Walk [pg 5]
Regular Day Off (non-CWS) [pg 5]
Other [pg 5]

* Tuesday (please select all the modes of transportation that you use on Tuesday)
Alternative Work Schedule (AWS) Day Off [pg 5]
Compressed Work Schedule (CWS) Day Off [pg 5]
Telecommute/Telework [pg 5]
Drive Alone [pg 4]
Motorcycle [pg 5]
Formal Carpool [pg 5]
Slugging [pg 5]

Vanpool [pg 5]
Local Bus (Metrobus, ART, DASH, Fairfax Connector, etc.) [pg 5]
Public Commuter Bus (PRTC OmniRide, Loudoun County Commuter Bus, MTA Bus) [pg 5]
Private Commuter Bus (Martz) [pg 5]
Metrorail [pg 5]
Mark Center Shuttle (including the 7M Mark Center Route) [pg 5]
Virginia Railway Express (VRE) [pg 5]
MARC Commuter Rail [pg 5]
Amtrak [pg 5]
Bicycle [pg 5]
Capital Bikeshare [pg 5]
Walk [pg 5]
Regular Day Off (non-CWS) [pg 5]
Other [pg 5]

* Wednesday (please select all the modes of transportation that you use on Wednesday)

Alternative Work Schedule (AWS) Day Off [pg 5]
Compressed Work Schedule (CWS) Day Off [pg 5]
Telecommute/Telework [pg 5]
Drive Alone [pg 4]
Motorcycle [pg 5]
Formal Carpool [pg 5]
Slugging [pg 5]
Vanpool [pg 5]
Local Bus (Metrobus, ART, DASH, Fairfax Connector, etc.) [pg 5]
Public Commuter Bus (PRTC OmniRide, Loudoun County Commuter Bus, MTA Bus) [pg 5]
Private Commuter Bus (Martz) [pg 5]
Metrorail [pg 5]
Mark Center Shuttle (including the 7M Mark Center Route) [pg 5]
Virginia Railway Express (VRE) [pg 5]
MARC Commuter Rail [pg 5]
Amtrak [pg 5]
Bicycle [pg 5]
Capital Bikeshare [pg 5]

Walk [pg 5]
Regular Day Off (non-CWS) [pg 5]
Other [pg 5]

* Thursday (please select all the modes of transportation that you use on Thursday)

Alternative Work Schedule (AWS) Day Off [pg 5]
Compressed Work Schedule (CWS) Day Off [pg 5]
Telecommute/Telework [pg 5]
Drive Alone [pg 4]
Motorcycle [pg 5]
Formal Carpool [pg 5]
Slugging [pg 5]
Vanpool [pg 5]
Local Bus (Metrobus, ART, DASH, Fairfax Connector, etc.) [pg 5]
Public Commuter Bus (PRTC OmniRide, Loudoun County Commuter Bus, MTA Bus) [pg 5]
Private Commuter Bus (Martz) [pg 5]
Metrorail [pg 5]
Mark Center Shuttle (including the 7M Mark Center Route) [pg 5]
Virginia Railway Express (VRE) [pg 5]
MARC Commuter Rail [pg 5]
Amtrak [pg 5]
Bicycle [pg 5]
Capital Bikeshare [pg 5]
Walk [pg 5]
Regular Day Off (non-CWS) [pg 5]
Other [pg 5]

* Friday (please select all the modes of transportation that you use on Friday)

Alternative Work Schedule (AWS) Day Off [pg 5]
Compressed Work Schedule (CWS) Day Off [pg 5]
Telecommute/Telework [pg 5]
Drive Alone [pg 4]
Motorcycle [pg 5]

Formal Carpool [pg 5]
Slugging [pg 5]
Vanpool [pg 5]
Local Bus (Metrobus, ART, DASH, Fairfax Connector, etc.) [pg 5]
Public Commuter Bus (PRTC OmniRide, Loudoun County Commuter Bus, MTA Bus) [pg 5]
Private Commuter Bus (Martz) [pg 5]
Metrorail [pg 5]
Mark Center Shuttle (including the 7M Mark Center Route) [pg 5]
Virginia Railway Express (VRE) [pg 5]
MARC Commuter Rail [pg 5]
Amtrak [pg 5]
Bicycle [pg 5]
Capital Bikeshare [pg 5]
Walk [pg 5]
Regular Day Off (non-CWS) [pg 5]
Other [pg 5]

If you ride a bus to commute to/from the Mark Center, which of the following routes do you use? Please select all that
apply.

I do not ride a local bus to commute to/from the
Mark Center.

Metrobus 7D

Pentagon Shuttle (Metrobus 7M from the Pentagon
Transit Center)

Metrobus 7F

Metrobus 7E

Metrobus 7W
King Street Shuttle (DASH AT2 Express from the
King Street Metrorail Station)

Metrobus 7X

West Falls Church Shuttle (Metrobus 28X from the
West Falls Church Metrorail Station)

Metrobus 8W

Franconia-Springfield Shuttle (Private provider from
the Franconia Springfield Metrorail Station)

Metrobus 28A

DASH AT1
DASH AT2 Local
Metrobus 7A
Metrobus 7B

Metrobus 25B

Metrobus 28G
Metrobus 28X
Other (please specify)

If you ride the Metrorail as part of your commute to the Mark Center, which of the following Metrorail station do you get on
(e.g., station closest to your home)?

Addison Road-Seat Pleasant
Anacostia
Arlington Cemetery
Ballston-MU
Bethesda
Braddock Road
Branch Ave
Brookland-CUA
Capitol Heights
Cheverly
Clarendon
Cleveland Park
College Park-U of MD
Columbia Heights
Congress Heights
Court House
Crystal City
Deanwood
Dunn Loring-Merrifield
Dupont Circle
East Falls Church
Eastern Market
Eisenhower Avenue
Farragut North
Farragut West
Federal Center SW
Federal Triangle
Foggy Bottom-GWU
Forest Glen
Fort Totten
Franconia-Springfield
Friendship Heights
Gallery Pl-Chinatown
Georgia Ave-Petworth
Glenmont
Greenbelt
Grosvenor-Strathmore
Huntington
Judiciary Square
King Street
L'Enfant Plaza
Landover
Largo Town Center
McPherson Square
Medical Center
Metro Center
Minnesota Ave
Morgan Boulevard

Mt Vernon Sq 7th St-Convention Center
Navy Yard
Naylor Road
New Carrollton
New York Ave-Florida Ave-Gallaudet U
Pentagon
Pentagon City
Potomac Ave
Prince George's Plaza
Rhode Island Ave-Brentwood
Rockville
Ronald Reagan Washington National Airport
Rosslyn
Shady Grove
Shaw-Howard U
Silver Spring
Smithsonian
Southern Avenue
Stadium-Armory
Suitland
Takoma
Tenleytown-AU
Twinbrook
U Street/African-AmerCivil War
Memorial/Cardozo
Union Station
Van Dorn Street
Van Ness-UDC
Vienna/Fairfax-GMU
Virginia Square-GMU
Waterfront-SEU
West Falls Church-VT/UV
West Hyattsville
Wheaton
White Flint
Woodley Park-Zoo/Adams Morgan

If you do not regularly use public transit for your commute to work, why not? Please select all that apply.

Not available where I live
Transit stops/stations are not convenient
Schedule is not convenient
Service is too slow
Service is not reliable
Not aware that service is available
I like to drive my car
Need to make other errands/stops (store, daycare, etc.)
Need to have a car for work
Cost
Other (please specify)
If you slug (informal rideshare) to work, why do you prefer these modes to a formal carpool or vanpool? Please select all
that apply.

I do not slug
Flexibility (with respect to my schedule)
Availability (to get where I need)
Convenience (compared to other modes)
More economical (or cost effective)
Slug etiquette rules
Other (please specify)

Page 4

Drive Alone
If you typically drive (alone) to commute to/from the Mark Center, please answer the following:
Would you use any of the following modes to commute to/ or from the Mark Center if they were more convenient? Please
select all that apply.

Walk
Bike
Motorcycle
Slug
Carpool
Vanpool
Local Bus (WMATA, DASH, etc.)
Mark Center Shuttles
Other Bus
Would you use any of the following modes, as part of your commute, if the cost were lower? Please select all that apply.

Walk
Bike
Motorcycle
Slug
Carpool
Vanpool
Local bus (Metrobus, DASH, ART, etc.)
Mark Center Shuttle
Do you have a DoD-issued parking pass for the Mark Center North/South Parking Garages?

Yes, I have a single occupancy vehicle (SOV) permit
Yes, I have a Carpool/Vanpool permit
Yes, I have an Alternative Fuel Vehicle permit
Yes, I have a Motorcycle permit

Yes, I have a Disabled permit
Yes, I have a Shift Worker permit
Yes, I have a 24 Hour Reserved permit
No, I pay for parking near the Mark Center shuttle, and walk
N/A
Answer this section only if you have a DoD issued parking pass.
Which Mark Center parking garage is your parking permit designated for?

North Parking Garage
South Parking Garage
Both (Car/Vanpool/Motorcycle permits only)
N/A
If you have a DoD-issued parking pass – on average, how long does it take to enter the North/South Parking Garages at
the Mark Center?

0 to 5 minutes
6 to 10 minutes
11 to 15 minutes
More than 15 minutes
N/A
If you have a DoD-issued parking pass – on average, how long does it take to exit the North/South Parking Garages at
the Mark Center?

0 to 5 minutes
6 to 10 minutes
11 to 15 minutes
More than 15 minutes
N/A
If you did not receive a DoD-issued parking pass for the Mark Center North/South Parking Garages, how often do you
request Visitor Parking?

Never
Once per month
Twice per month

Three times per month
Four times per month
Five times per month
More than five times per month
N/A
If you pay for parking off-site, what is your average monthly parking cost?

I do not pay for parking off-site
Less than $50
$50 - $100
$101 - $200
$201 - $300
More than $300
N/A

Page 5

Use of Mark Center Shuttles
What is the reason(s) you use the Mark Center Shuttles? Please select all that apply.

Attend meetings
Commute to/from work
Run errands
Other (please specify)
If you use Mark Center Shuttles for meetings, how often do you use it (including the 7M Mark Center Route) during a
typical week?

Never
Once a month
Every few weeks
Once a week
Two days a week
Three days a week
Four days a week

Five days a week
N/A
If you use Mark Center Shuttles to commute, what transportation method do you use prior to boarding a DoD Shuttle Bus?
Please select all that apply.

Bike
Bus
Drive (Alone)
Metrorail
Motorcycles
Slug (as a rider)
Slug (as a driver)
Carpool
Vanpool
Walk
If you use the Mark Center Shuttles to connect to other DoD Shuttles located at the Pentagon Transit Center, which DoD
Shuttles at the Pentagon Transit Center do you use? Please select all that apply.

I do not use the DoD Shuttles
Route 1 destination Suffolk Building
Route 2 destination State Department/New & Old Executive Office/OPM
Route 3 destination Crystal City
Route 5 destination DHHQ 7700 Arlington Blvd
Route 6 destination Arlington Hall Station
Route 7 destination Capitol Hill/GAO
Route 8 destination Washington Navy Yard
Route 9 destination Ft. Myer Flyer (rush hour only)
Route 10 destination Pentagon Circulator
Route 11 destination Joint Base - Anacostia Bolling
Route 12 destination Langley/Clarendon/DIAC
Route 13 destination Ft. Myer
Route 14 destination 1500 Wilson Blvd.
Route 18 destination Ft. Belvoir
Other (please specify)

Are you aware Metrobus Routes 7W and 7X provide direct, early morning northbound service (6:30 – 9:00 am) and
southbound early evening service (3:30 – 6:52pm) between the Mark Center and the Pentagon?

Yes
No
N/A
How satisfied are you with how often Mark Center Shuttle Routes operate out of Mark Center Station?
Very
Satisfied

Very
Satisfied Neutral Dissatisfied

Dissatisfied

N/A

Pentagon Shuttle (Metrobus 7M) – every 10 minutes
during peak hours, every 15 minutes during off-peak hours

King Street Shuttle (DASH AT2 Express) – every 10
minutes during peak hours, every 15 minutes during offpeak hours
West Falls Church Shuttle (Metrobus 28X) – arriving every
15 minutes

Franconia-Springfield Shuttle (private provider) – arriving
every 15 minutes during peak hours

How satisfied are you with the variety of Mark Center Shuttle Routes entering the Mark Center Station (i.e. Pentagon,
King Street, West Falls Church and Franconia-Springfield)?
Very
Satisfied

Very
Satisfied

Neutral

Dissatisfied

Dissatisfied

N/A

How satisfied are you with the Mark Center Shuttle Routes AM hours of operation (i.e. Pentagon, King Street, West Falls
Church and Franconia-Springfield)?
Very
Satisfied

Pentagon Shuttle (Metrobus 7M) – 5:40AM –
11:45AM (Southbound) 8:00AM – 11:46AM
(Northbound)
King Street Shuttle (DASH AT2 Express) – 6:00AM
– 9:00AM
West Falls Church Shuttle (Metrobus 28X) –
5:30AM – 9:05AM

Very
Satisfied

Neutral

Dissatisfied Dissatisfied

N/A

Franconia-Springfield Shuttle (private provider) –
5:30AM – 9:00AM
How satisfied are you with the Mark Center Shuttle Routes PM hours of operation (i.e. Pentagon, King Street, West Falls
Church and Franconia-Springfield)?
Very
Satisfied

Very
Satisfied

Neutral

Dissatisfied Dissatisfied

N/A

Pentagon Shuttle (Metrobus 7M) – 12:00PM –
5:00PM (Southbound) 12:00PM – 6:46PM
(Northbound)
King Street Shuttle (DASH AT2 Express) – 3:00PM
– 6:00PM
West Falls Church Shuttle (Metrobus 28X) –
3:30PM – 7:05PM
Franconia-Springfield Shuttle (private provider) –
3:30PM – 7:30PM
How satisfied are you with the Mark Center Shuttle Routes on-time performance (i.e. Pentagon, King Street, West Falls
Church and Franconia-Springfield)?
Very
Satisfied

Pentagon Shuttle (Metrobus 7M)

King Street Shuttle (DASH AT2 Express)

West Falls Church Shuttle (Metrobus 28X)

Franconia-Springfield Shuttle (private provider)

Very
Satisfied

Neutral

Dissatisfied Dissatisfied

N/A

Page 9 (Pentagon Tenants start here)

Section I: Demographics and Location
Which organization do you work for?

Defense Advanced Research Projects Agency
(DARPA)
Defense Commissary Agency (DeCA)

Pentagon Force Protection Agency (PFPA)
Defense Media Activity (DMA)

Defense Contract Audit Agency (DCAA)

Defense Prisoner of War/Missing Personnel Office
(DPMO)

Defense Contract Management Agency (DCMA)

Defense Technical Information Center (DTIC)

Defense Finance and Accounting Service (DFAS)

Defense Technology Security Administration
(DTSA)

Defense Information Systems Agency (DISA)
Defense Intelligence Agency (DIA)
Defense Legal Services Agency (DLSA)
Defense Logistics Agency (DLA)

Department of Defense Education Activity (DoDEA)
Department of Defense Human Resources Activity
(DHRA)

Defense Security Cooperation Agency (DSCA)

Department of Defense Test Resource Management
Center (TRMC)

Defense Security Service (DSS)

Office of Economic Adjustment (OEA)

Defense Threat Reduction Agency (DTRA)

TRICARE Management Activity (TMA)

Missile Defense Agency (MDA)

Washington Headquarters Services (WHS)

National Geospatial-Intelligence Agency (NGA)

Concessions

National Reconnaissance Office (NRO)

Other (please specify)

National Security Agency/Central Security Service
(NSA/CSS)

N/A

What best describes your employment status with DoD?

Active Duty Military
U.S. Government Employee
Contractor
Non-active Duty Military
Other (please specify)
N/A
Where do you anticipate your permanent duty station or primary work location will be as of September 30, 2014 (not a
TDY location)?

Pentagon Reservation

Suffolk Building
Crystal City
Rosslyn
Mark Center
Permanent Change of Station (PCS)
Not Sure
Other (please specify)
N/A
How far do you live from your primary work location?

Less than 1 mile
1 - 5 miles
6 - 10 miles
11 - 20 miles
21 - 50 miles
More than 50 miles
N/A
Do you live on a U.S. military installation?

Yes
No
N/A
If you answered yes, on which U.S. Military installation do you live?

Joint Base Myer – Henderson Hall

Fort Meade

Fort McNair

Joint Base Anacostia – Bolling

Joint Base Andrews

Quantico Marine Corp Base

Fort Detrick - Forest Glen Annex

National Naval Medical Center (Bethesda)

Fort Detrick

Other (please specify)

Fort Belvoir

N/A

If you do not live on a military installation, please provide the zip code for your current residence.

Zip code:

Page 10

Section II: Current Commute
At what time do you usually arrive at work?

Before 5:30 AM
5:30 – 6:29 AM
6:30 – 7:29 AM
7:30 – 8:29 AM
8:30 – 9:29 AM
9:30 AM or later
N/A
At what time do you usually depart from work?

Before 3:30 PM
3:30 – 4:29 PM
4:30 – 5:29 PM
5:30 – 6:29 PM
6:30 PM or later
N/A
How long is your typical one-way commute to work?

Less than 15 minutes
15 – 29 minutes
30 – 44 minutes
45 – 59 minutes
60 – 89 minutes
90 minutes or more
N/A
What best describes your work schedule(click here for OPM definitions: opm.gov )? (Choose one that BEST applies to
you)

Regular schedule
Flexible Work Schedule

Compressed Work Schedule
Other (please specify)
N/A
If you do not telecommute/telework at all or on a regular basis, why not?

Work must be completed on-site
My Agency/Supervisor does not allow me to telecommute/telework
Do not have necessary equipment/technology support for off-site work
Because I prefer not to telecommute/telework
Other (please specify)
N/A
What days are you typically not in your primary work location? (Please select all that apply)

Monday
Tuesday
Wednesday
Thursday
Friday
My schedule changes every week
In a typical week, how do you get to work? Please select all the modes that you use each day, for example, if you take a
local bus to Metrorail, select both. If you are under an Alternative Work Schedule (AWS), please identify your AWS Day
Off. For example, if your AWS Day Off is every other Friday, select “Alternative Work Schedule (AWS)” under Friday.
Monday (please select all the modes of transportation that you use on Monday)

Alternative Work Schedule (AWS) Day Off
Compressed Work Schedule (CWS) Day Off
Telecommute/Telework
Drive Alone
Motorcycle
Formal Carpool
Slugging
Vanpool
Local Bus (Metrobus, ART, DASH, Fairfax Connector, etc.)
Public Commuter Bus (PRTC OmniRide, Loudoun County Commuter Bus, MTA Bus)

Private Commuter Bus (Martz)
Metrorail
DoD Shuttle
Virginia Railway Express (VRE)
MARC Commuter Rail
Amtrak
Bicycle
Capital Bikeshare
Walk
Regular Day Off (non-CWS)
Other
Tuesday (please select all the modes of transportation that you use on Tuesday)

Alternative Work Schedule (AWS) Day Off
Compressed Work Schedule (CWS) Day Off
Telecommute/Telework
Drive Alone
Motorcycle
Formal Carpool
Slugging
Vanpool
Local Bus (Metrobus, ART, DASH, Fairfax Connector, etc.)
Public Commuter Bus (PRTC OmniRide, Loudoun County Commuter Bus, MTA Bus)
Private Commuter Bus (Martz)
Metrorail
DoD Shuttle
Virginia Railway Express (VRE)
MARC Commuter Rail
Amtrak
Bicycle
Capital Bikeshare
Walk
Regular Day Off (non-CWS)
Other

Wednesday (please select all the modes of transportation that you use on Wednesday)

Alternative Work Schedule (AWS) Day Off
Compressed Work Schedule (CWS) Day Off
Telecommute/Telework
Drive Alone
Motorcycle
Formal Carpool
Slugging
Vanpool
Local Bus (Metrobus, ART, DASH, Fairfax Connector, etc.)
Public Commuter Bus (PRTC OmniRide, Loudoun County Commuter Bus, MTA Bus)
Private Commuter Bus (Martz)
Metrorail
DoD Shuttle
Virginia Railway Express (VRE)
MARC Commuter Rail
Amtrak
Bicycle
Capital Bikeshare
Walk
Regular Day Off (non-CWS)
Other
Thursday (please select all the modes of transportation that you use on Thursday)

Alternative Work Schedule (AWS) Day Off
Compressed Work Schedule (CWS) Day Off
Telecommute/Telework
Drive Alone
Motorcycle
Formal Carpool
Slugging
Vanpool
Local Bus (Metrobus, ART, DASH, Fairfax Connector, etc.)
Public Commuter Bus (PRTC OmniRide, Loudoun County Commuter Bus, MTA Bus)

Private Commuter Bus (Martz)
Metrorail
DoD Shuttle
Virginia Railway Express (VRE)
MARC Commuter Rail
Amtrak
Bicycle
Capital Bikeshare
Walk
Regular Day Off (non-CWS)
Other
Friday (please select all the modes of transportation that you use on Friday)

Alternative Work Schedule (AWS) Day Off
Compressed Work Schedule (CWS) Day Off
Telecommute/Telework
Drive Alone
Motorcycle
Formal Carpool
Slugging
Vanpool
Local Bus (Metrobus, ART, DASH, Fairfax Connector, etc.)
Public Commuter Bus (PRTC OmniRide, Loudoun County Commuter Bus, MTA Bus)
Private Commuter Bus (Martz)
Metrorail
DoD Shuttle
Virginia Railway Express (VRE)
MARC Commuter Rail
Amtrak
Bicycle
Capital Bikeshare
Walk
Regular Day Off (non-CWS)
Other

If you slug (informal rideshare), why do you prefer these modes to a formal carpool or vanpool? Please select all that
apply.

Flexibility (with respect to my schedule)
Availability (to get where I need)
Convenient (compared to other modes)
More economical (or cost effective)
Slug etiquette rules
I do not slug
Other (please specify)
If you do not use a carpool or vanpool to get to work, why not? Please select all that apply.

I do carpool or vanpool
I already use an alternative mode to get to work (i.e. bus or rail transit)
Don’t know anyone to carpool/vanpool with
Need my car for work
Need car before or after work
Need car for emergencies/overtime
It might not be safe/I don’t feel safe
Carpool/vanpool partners are/could be unreliable/late
Trip is too long/distance too far
Takes too much time
Doesn’t save time
Don’t like to ride with strangers
Prefer to be alone during commute
Irregular work schedule
Too expensive
Had a bad experience with carpooling/vanpooling in the past
Other (please specify)
If you do not regularly use public transit for your commute to work, why not? Please select all that apply.

I do take public transit
I already use an alternative mode to get to work (i.e. bicycle, carpool, or slug)
Not available where I live
Locations are not convenient

Schedule is not convenient
Service is too slow
Service is not reliable
Not aware that service is available
I like to drive my car
Need to make other errands/stops (store, daycare, etc.)
Need to have a car for work
Too expensive
Other (please specify)
If you do not bike to work, why not? Please select all that apply.

I do bike to work
I already use an alternative mode to get to work (i.e. bus or rail transit, carpool, or slug)
I live too far
I don't own a bike
No Capital Bikeshare Station nearby
Not enough bike racks
Bike racks are not conveniently located
No showers/lockers at my workplace
Lack of enclosed, secure bike parking (i.e. a bike cage)
Not enough on-street bike lanes
Not enough off-road trails
I would not bike to work
Other (please specify)

Page 11

Use of DoD Shuttles
If you leave the Pentagon during the work day to go to lunch, for personal appointments or errands, how do you travel in
the local area? Please select all that apply.

Personal vehicle
Metrorail
Local bus
Bicycle
Walk
DoD Shuttle
Other (please specify)
Which DoD Shuttle route(s) do you use to attend meetings? Please select all that apply.

I do not use DoD Shuttles to attend meetings
Route 1 destination Columbia Pike/NSF/Arlington Hall/Suffolk Building
Route 2 destination State Department/New & Old Executive Office/OPM
Route 3 destination Crystal City
Route 5 destination DHHQ 7700 Arlington Blvd
Route 6 destination Arlington Hall Station
Route 7 destination Capitol Hill/GAO
Route 8 destination Washington Navy Yard
Route 9 destination Ft. Myer Flyer (rush hour only)
Route 10 destination Pentagon Circulator
Route 11 destination Joint Base – Anacostia Bolling
Route 12 destination Langley/Clarendon/DIAC
Route 13 destination Ft. Myer
Route 14 destination 1501 Wilson Blvd.
Route 18 destination Ft. Belvoir
Henderson Hall Shuttle
7M Mark Center Shuttle
During a typical week, how often do you use the DoD Shuttle (including the 7M Mark Center Route) for meetings?

Never
Less than once a month
Once a month
Every few weeks
Once a week
Two days a week
Three days a week
Four days a week
Five days a week
N/A

Page 13

Section III: Commuter Assistance Programs Usage
Are you registered in the Mass Transit Subsidy Program?

Yes
No
N/A
What services of the Washington Headquarters Services (WHS) Transportation Management Program Office have you
used? Please select all that apply.

I am not aware of the commuter assistance programs provided by WHS
I’ve never used these services
General commute information
Rideshare Fairs
Transportation Fairs
Transit schedules
Ridesharing database
Weekly Transportation Newsletter
Vanpool information
Bike route information
Bike locker access
Parking information
Social media (Twitter, Facebook) information

Slugging distribution list
Free DASH monthly bus passes
Mass Transit Benefits Program registration assistance
Other (please specify)
What services are you interested in receiving from the WHS Transportation Management Program Office? Please select
all that apply.

General commute information
Individualized commute planning assistance
Rideshare Fairs
Transportation Fairs
Transit schedules
Ridesharing database
Weekly Transportation Newsletter
Vanpool information
Bike route information
Bike locker access
Parking information
Social media (Twitter, Facebook) information
Slugging distribution list
Free DASH monthly bus passes (Mark Center Only)
Mass Transit Benefits Program registration assistance
Commuter Connections
Commuter Connection Guaranteed Ride Home (GRH) program
Mobile Commuter Store
None of the above
Other (please specify)
Have you contacted any of the following commuter assistance programs in the past year or visited a website sponsored
by this organization? Please select all that apply.

I have not contacted a commuter assistance program in the past year
Alexandria LocalMotion
Arlington County Commuter Services (including the Mobile Commuter Store)
Commuter Connections (including the Guaranteed Ride Home Program)

Fairfax County RideSources
GW RideConnect
Loudoun County Office of Transportation Services
Ride Smart (Prince George’s Commuter Solutions)
Mobile Commuter Store
Montgomery County Commuter Services
PRTC OmniMatch (Prince William)
RideScout
Transportation Solutions, North Bethesda
Transportation Center
TransIT Services of Frederick County
Tri-County Council of Southern Maryland (Calvert, Charles)
WeGomil
Other (please specify)
Do you know about the Commuter Connection Guaranteed Ride Home (GRH) program (www.mwcog.org) available in the
DC Metropolitan area in the event of unexpected emergencies and unscheduled overtime for commuters who rideshare or
use public transportation?

Yes
No
N/A
Please provide any comments or questions concerning your commute to and from work. (Do not include any Personally
Identifiable Information (PII)).
[Maximum of 3500 characters]

If you have technical questions or difficulties regarding this survey, please contact System Administrator
by email at ice.user.support@whs.mil

2014 Pentagon and Mark Center Transportation Survey
Thank you for participating in the 2014 Pentagon-Mark Center Transportation Commuter Survey. For additional
questions, please contact the WHS Transportation office at (571) 372-7124 or via email at
whs.pentagon.em.mbx.dod-shuttle-bus@mail.mil.
» Go to the ICE home page

If you have technical questions or difficulties regarding this survey, please contact System Administrator
by email at ice.user.support@whs.mil