Form UnNumbered NCAVC Satisfaction Survey

FBI-NCAVC Satisfaction Survey

Please take a moment and complete this survey to help evaluate the quality and value of the FBI’s National Center for the Analysis of Violent Crime (NCAVC) services. While completion of this survey is voluntary, your response will help us to serve you more effectively and efficiently in the future. Thank you for your cooperation and assistance.

The information required on this form is in accordance with the Paper Reduction Act of 1995. The estimated average burden associated with this collection of information is 5 minutes.  Comments concerning the accuracy of this burden estimate and suggestions for reducing this burden should be directed to 1 Range Road, FBI Academy, Quantico, Virginia 22135.

Reference: Date of Service:

NCAVC Unit/Member(s):

Your Agency:

Your Name and Phone#:

NCAVC Services Provided (check all that apply):

Crimes Analysis	Investigative Strategy	Prosecutive Strategy	Statement Analysis
Critical Incident Analysis	Linkage Analysis	Risk Assessment	Threat Assessment
Expert Testimony	Media Strategy	Search Warrant Assistance	Unknown Offender Profile
Interview/Interrogation Strategy	Personality Assessment	Source Assessment	Other ___________________________

Mark One: SD= Strongly Disagree, D=Disagree, N=No Opinion, A=Agree, SA= Strongly Agree, N/A=Not Applicable

SD D N A SA N/A

OptionButton1 OptionButton1 OptionButton1 OptionButton1 OptionButton1 OptionButton1 The process of getting NCAVC assistance was “user friendly.”

OptionButton1 OptionButton1 OptionButton1 OptionButton1 OptionButton1 OptionButton1 You had positive interactions with the NCAVC staff providing assistance.

OptionButton1 OptionButton1 OptionButton1 OptionButton1 OptionButton1 OptionButton1 Information was provided in a timely manner.

OptionButton1 OptionButton1 OptionButton1 OptionButton1 OptionButton1 OptionButton1 Information was provided in a clear and concise format.

OptionButton1 OptionButton1 OptionButton1 OptionButton1 OptionButton1 OptionButton1 Information was provided generated investigative leads which allowed your agency to

corroborate or discount case-related information.

OptionButton1 OptionButton1 OptionButton1 OptionButton1 OptionButton1 OptionButton1 Information provided assisted in focusing your investigation in a specific direction.

OptionButton1 OptionButton1 OptionButton1 OptionButton1 OptionButton1 OptionButton1 You are satisfied with the assistance and support provided by the NCAVC and would

utilize the services again.

OptionButton1 OptionButton1 OptionButton1 OptionButton1 OptionButton1 OptionButton1 The services provided played a role in resolving your case or furthering your investigation.

Arrest	Information Dissemination	Offender Identification	Victim/Body Recovery
Confession	Lead Generation	Search Warrant	Witness Statement(s)
Conviction	Linked Case Information	Source Recruitment	Other ________________________
Indictment	Media Leads	Victim Identification

Has this case been resolved? OptionButton1 Yes OptionButton1 No Please provide details:

Please provide any comments, observations, or suggestions relative to what NCAVC did well and/or what NCAVC could improve upon. Add additional sheets if necessary.

PLEASE RETURN COMPLETED SURVEY TO: CIRG/NCAVC Select Unit…. FBI Academy Quantico, VA 22135 Or you may fax to Select Fax#; , or email to Select……….