CSPP CDX Registration User Guide

TDD 9 21 OPPT MTS CDX CSPP Registration User Guide v1 0.pdf

Electronic Reporting of TSCA Section 4, Section 5 NOC and Supporting Documents, 8(a) Preliminary Assessment Information Rule (PAIR), and 8(d) Submissions

CSPP CDX Registration User Guide

OMB: 2070-0183

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CDX Chemical Saftey and Pesticide
Programs (CSPP) Registration User
Guide

Environmental Protection Agency
Office of Pollution Prevention and Toxics
Manage Toxic Substances

Delivery Order #GS00Q09BGD0022
Task Order # EP-G11H-00154
Project # TDD 9.21
Version 0.01
November 8, 2013

Table of Contents
Table of Contents ..............................................................................................................................i
List of Exhibits ..................................................................................................................................ii
Revision Log ................................................................................................................................... iii
1

Introduction .............................................................................................................................4

2

System Requirements.............................................................................................................6

3

CDX Main Navigation..............................................................................................................7

4

CDX Core Registration .........................................................................................................15

5

Section 5 Notices and Supports User Role Guidance .........................................................44

6

eReporting User Role Guidance...........................................................................................47

7

Chemical Data Reporting User Role Guidance....................................................................48

8

CDX Role Sponsorship Registration ....................................................................................49

9

Multiple Authorized Official Functionality..............................................................................75

10

Additional Verification ...........................................................................................................76

11

Managing User and Organization Information .....................................................................92

12

Logging in to CDX for Migrated Users................................................................................108

13

Logging in to CDX for Returning Users ..............................................................................113

14

MyCDX Overview................................................................................................................120

List of Acronyms...........................................................................................................................145

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List of Exhibits
Exhibit 3-1: CDX Homepage............................................................................................................8
Exhibit 3-2: About CDX ....................................................................................................................9
Exhibit 3-3: Recent Announcements .............................................................................................10
Exhibit 3-4: Terms and Conditions ................................................................................................12
Exhibit 3-5: Help.............................................................................................................................13
Exhibit 3-6: Contact Us (Scroll 1) ..................................................................................................14
Exhibit 4-1: CDX Terms and Conditions Agreement.....................................................................16
Exhibit 4-2 TSCA Rules Under CSPP Workflow ...........................................................................17
Exhibit 4-3: Request Program Service ..........................................................................................18
Exhibit 4-4: Request Program Service (Filtered View)..................................................................19
Exhibit 4-5: Request Role Access .................................................................................................20
Exhibit 4-6: Request Role Access: Additional Information............................................................21
Exhibit 4-7: Request Role Access .................................................................................................22
Exhibit 4-8: Search EPA Facilities .................................................................................................23
Exhibit 4-9: Search EPA Facilities - Search Results .....................................................................24
Exhibit 4-10: Search EPA Facilities - No Facility Found ...............................................................25
Exhibit 4-11: Search EPA Facilities - Create New Facility ............................................................26
Exhibit 4-12: Search EPA Facilities - Create New Facility Confirmation ......................................27
Exhibit 4-13: Search EPA Facilities - Populated Facility...............................................................28
Exhibit 4-14: User Information .......................................................................................................30
Exhibit 4-15: Organization Information ..........................................................................................32
Exhibit 4-16: Organization Information - Simple Search and Results...........................................33
Exhibit 4-17: Organization Information – Advanced Search .........................................................34
Exhibit 4-18: Organization Information – Advanced Search Results ............................................35
Exhibit 4-19: Organization Information – Contact Information ......................................................36
Exhibit 4-20: Organization Information – Request to Add Organization .......................................38
Exhibit 4-21: Confirmation .............................................................................................................39
Exhibit 4-22: Confirmation Email ...................................................................................................40
Exhibit 4-23: CDX Login Screen ....................................................................................................41
Exhibit 4-24: Resend Verification Email ........................................................................................42
Exhibit 4-25: Validation Code Not Found ......................................................................................43
Exhibit 5-1: Section 5 Notices and Supports User Role Matrix.....................................................46
Exhibit 6-1: eReporting User Role Matrix ......................................................................................47

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Exhibit 7-1: CDR User Role Matrix ................................................................................................48
Exhibit 8-1: Electronic Signature Agreement ................................................................................50
Exhibit 8-2: MyCDX – Role Sponsorship.......................................................................................51
Exhibit 8-3: Role Sponsorship .......................................................................................................52
Exhibit 8-4: Role Sponsorship/Invitation........................................................................................53
Exhibit 8-5: Role Sponsorship/Invitation Review – Role Sponsorship Details .............................54
Exhibit 8-6: Role Sponsorship/Invitation Review – Email Confirmation .......................................55
Exhibit 8-7: CDX Role Sponsorship Request Email – Agent/Consultant Reviews Sponsorship
Request .................................................................................................................................56
Exhibit 8-8: Sponsorship Information ............................................................................................57
Exhibit 8-9: Sponsorship Information – Log into Existing Account ...............................................58
Exhibit 8-10: Sponsorship Information – Role Sponsorship Review ............................................59
Exhibit 8-11: Role Sponsorship Information – Select a Current Organization (Scroll 1) ..............60
Exhibit 8-12: Role Sponsorship Information – Select a Current Organization (Scroll 2) ..............61
Exhibit 8-13: Role Sponsorship Information – Request to Add an Organization..........................62
Exhibit 8-14: CDX Role Sponsorship Request Email – Authorized Official Reviews Sponsorship
Request .................................................................................................................................63
Exhibit 8-15: Role Sponsorship Login ...........................................................................................64
Exhibit 8-16: Role Sponsorship – Role Information ......................................................................65
Exhibit 8-17: Role Sponsorship – Registration Information Review (Scroll 1) .............................66
Exhibit 8-18: Role Sponsorship – Registration Information Review (Scroll 2) .............................67
Exhibit 8-19: Registration Information (Scroll 1)............................................................................69
Exhibit 8-20: Registration Information (Scroll 2)............................................................................70
Exhibit 8-21: MyCDX – Primary Agent/Consultant User Role ......................................................72
Exhibit 8-22: Organization Information ..........................................................................................74
Exhibit 10-1: Additional Verification ...............................................................................................77
Exhibit 10-2: LexisNexis Data Collection.......................................................................................78
Exhibit 10-3: LexisNexis Data Collection.......................................................................................79
Exhibit 10-4: LexisNexis Results ...................................................................................................80
Exhibit 10-5: LexisNexis Continuing without Verification ..............................................................81
Exhibit 10-6: Failed LexisNexis for Organization Verification (Company Information).................82
Exhibit 10-7: Failed LexisNexis for User ID Proofing (Maximum Attempts) .................................83
Exhibit 10-8: eSIG-PIN Entry CROMERR 20-5-1 Question/Answer ............................................85
Exhibit 10-9: Electronic CDX ESA .................................................................................................86
Exhibit 10-10: CROMERR eSignature Widget (Screen 1) ............................................................87
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Exhibit 10-11: CROMERR eSignature Widget (Screen 2) ............................................................88
Exhibit 10-12: Paper CDX ESA .....................................................................................................89
Exhibit 10-13: CDX Registration – Registration Status Change Email.........................................90
Exhibit 10-14: CDX Role Status Change Email ............................................................................91
Exhibit 11-1: My Profile ..................................................................................................................93
Exhibit 11-2: User Information and Organization Information .......................................................94
Exhibit 11-3: Organization Information ..........................................................................................95
Exhibit 11-4: Adding Organization Information..............................................................................96
Exhibit 11-5: Managing Organization Information .........................................................................97
Exhibit 11-6: MyCDX Page ............................................................................................................99
Exhibit 11-7: Manage Program Services .....................................................................................100
Exhibit 11-8: Request Program Service (Scroll 1).......................................................................101
Exhibit 11-9: Request Program Service (Filtered View)..............................................................102
Exhibit 11-10: Request Role Access ...........................................................................................103
Exhibit 11-11: Organization Information ......................................................................................104
Exhibit 11-12: Electronic Signature Agreement ..........................................................................105
Exhibit 11-13: Manage Program Services...................................................................................106
Exhibit 11-14: Application Profile Settings...................................................................................107
Exhibit 12-1: CDX Homepage......................................................................................................108
Exhibit 12-2: Security Questions .................................................................................................109
Exhibit 12-3: Primary Organization – Single Organization..........................................................110
Exhibit 12-4: Primary Organization – Multiple Organizations .....................................................111
Exhibit 12-5: Password Expiration Reset ....................................................................................112
Exhibit 13-1: CDX Homepage......................................................................................................114
Exhibit 13-2: Login Screen/Forgot Password Link ......................................................................115
Exhibit 13-3: Password Reset (Screen 1) ...................................................................................116
Exhibit 13-4: Password Reset (Screen 2) ...................................................................................116
Exhibit 13-5: Password Reset Confirmation................................................................................117
Exhibit 13-6: Password Reset Confirmation Email .....................................................................118
Exhibit 13-7: Change System Password .....................................................................................119
Exhibit 14-1: MyCDX Homepage.................................................................................................120
Exhibit 14-2: Manage Program Services .....................................................................................122
Exhibit 14-3: Deactivation Confirmation Pop-up Window ...........................................................123
Exhibit 14-4: Request A New Role ..............................................................................................124

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Exhibit 14-5: Request Program Service ......................................................................................125
Exhibit 14-6: Request Role Access .............................................................................................126
Exhibit 14-7: Request New or Existing Organization ..................................................................127
Exhibit 14-8: Nominate Link .........................................................................................................128
Exhibit 14-9: Nomination Screen .................................................................................................129
Exhibit 14-10: User Inbox ............................................................................................................131
Exhibit 14-11: My Profile ..............................................................................................................132
Exhibit 14-12: Edit User Information............................................................................................133
Exhibit 14-13: User Account Deactivation ...................................................................................134
Exhibit 14-14: Organization Details .............................................................................................136
Exhibit 14-14: Organization Details .............................................................................................137
Exhibit 14-15: Edit Organization ..................................................................................................138
Exhibit 14-16: Set Primary Organization .....................................................................................138
Exhibit 14-17: Add an Organization.............................................................................................139
Exhibit 14-18: Submission History ...............................................................................................140
Exhibit 14-19: Submission Details ...............................................................................................141
Exhibit 14-20: Frequently Asked Questions ................................................................................142
Exhibit 14-21: FAQ Expanded Program Service .........................................................................143
Exhibit 14-22: CROMERR 20-5-1 Question Reset Alert.............................................................144
Exhibit 14-23: CROMERR 20-5-1 Authorization Entry Code Page ............................................144

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Revision Log
Date
09/27/13

Version
No.
0.01

Description
Initial Draft CDX CSPP User Guide

Author
C. Yeh

Reviewer
M. Seave y

Review
Date
09/27/13

J. Ritchey
S. Dose
11/08/13

1.0

Final CDX CSPP User Guide

TDD 9.21 CDX User Guide CSPP Workflow

C. Yeh

S. Dose

11/08/13

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1

Introduction

Central Data Exchange (CDX) is a web-based system used for various electronic environmental
data submissions to the United States Environmental Protection Agency (EPA). CDX allows
users submitting data to EPA to register for the specific program of interest. The CDX system
also allows for several offices within EPA to use a common framework where a user can access
several different flows to satisfy reporting requirements across multiple offices. More
information about CDX is available at www.epa.gov/cdx.
1.1

Purpose

The purpose of this document is to walk through the registration and user profile management
processes in CDX, specifically for the Chemical Safety and Pesticide Programs (CSPP)
workflow submissions. If the user is currently submitting under Toxic Substances Control Act
(TSCA) electronically, the user should register for the CSPP workflow. The CDX modernization
effort was aimed at improving the user experience through updating the user interface, as well as
streamlining the user registration processes for CDX web users, including the migration of user
accounts and profiles for users who currently use the system. This document will assist new
CDX users registering with the CDX system as well as reacquaint existing users with new
system processes and registering for specific CSPP roles.
1.2

Topics Covered

This document will cover the registration process, updates from the old CDX system, and the
MyCDX profile. The sections are described below:
• Section 2 lists the system requirements. This section describes what a user needs to access
and interact with the system.
• Section 3 outlines the main CDX navigation. This section guides the user through the CDX
screens that do not require a user account.
• Section 4 describes the CDX core registration process. This section introduces a user to the
registration process.
• Section 5 describes the program organization a user should register for based on the
document or submission they are reporting on within the Section 5 Notices and Supports
application.
• Section 6 provides guidance regarding selecting and registering for the appropriate user role
for the eReporting modules, including FYI, Section 4, Section 8(a), Section 8(d), and Section
8(e).
• Section 7 provides guidance regarding selecting and registering for the appropriate user role
for the Chemical Data Reporting (CDR) module.
• Section 8 describes the role sponsorship module and the process of registering for additional
agent/consultant roles as it applies to the Section 5 Notices and Supports application.
• Section 9 describes the multiple Authorized Official (AO) functionality. This section guides
the user through how to utilize this functionality.
• Section 10 describes additional verification processes that users may have to go through after
registration. This section will only apply to users registering for flows that require additional
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identity verification. Additionally, this section will walk a user through the different
verification processes that they could face based on the program service they select.
• Section 11 describes the process of managing user and organization information and adding
program services after a user has completed the initial registration process.
• Section 12 describes the log in process for users who have been migrated from the system
prior to the update on October 1, 2012. This section will identify what a migrated user should
expect when logging into the updated system.
• Section 13 describes the log in process for returning users. This section will identify what a
return user should expect after their initial log in.
• Section 14 gives a MyCDX overview. This section will review existing and new functions of
the system and walk a user through navigating the new system.
1.3

Application Support

Help can be accessed by using the following options:
• By Telephone:
Person-to-person telephone support is available from 8:00 am to 6:00 pm eastern standard
time/eastern daylight time (EST/EDT). Call our toll- free line at 888-890-1995 or (970) 4945500 for callers from Puerto Rico and Guam.
• By Email:
Send an email to Technical Support at helpdesk@epacdx.net with “Technical Support” in the
‘Subject’ line.
• By Chat:
Click the ‘Chat with the CDX Help Desk’ link to generate a web form to enter information
regarding your help request.
• By Contact Form:
Enter the information in the text fields under the ‘Contact Form’ section of the ‘Contact Us’
page.
• By Website:
Users can contact the CDX team from the ‘Contact Us’ screen at https://cdx.epa.gov/Contact
and read the help section at https://cdx.epa.gov/Help
A ‘Frequently Asked Questions’ (FAQ) section is also available.

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2

System Requirements

To use CDX, the following are required:
• An email account
• A supported web browser (see Section 2.1 below) with Java Script enabled
• Internet access
• Adobe Acrobat Reader 5.0 or higher
2.1

Supported Browsers

• Internet Explorer 7 or above
− Go to the following link to download:
http://windows.microsoft.com/en-US/internet-explorer/downloads/ie
• Mozilla Firefox 3.5 or above
− Go to the following link to download:
http://www.mozilla.com/en-US/firefox/all-older.html
• Safari 4 or above
− Go to the following link to download:
http://support.apple.com/kb/dl877
• Google Chrome
− Go to the following link to download :
http://www.google.com/chrome
2.2

Screen Resolution

The CDX system has been implemented to be viewed on a computer with a screen resolution set
to 1024 x 768 or greater. A screen resolution below this setting will affect the system
presentation of content, but will not affect the system functionality.

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3

CDX Main Navigation

3.1

Overview

The CDX website is an application used by EPA programs and various stakeholders to manage
environmental data transmitted to EPA to meet EPA reporting requirements. As part of the CDX
system, the user registration component is used to facilitate user access to a program. Within the
user registration component, program offices have the ability to define the roles and information
required by new users to complete the registration process. Based on the program service and
role combinations, each program has different information that a user will need to provide. CDX
captures the requirements for each program service and role and prompts the user for only the
information required. Some roles do not require any additional information, whereas others
require identity proofing and/or additional information processing. The following sections will
walk through how a user will register for the different types of program services.
3.2

CDX Homepage

The CDX homepage is the landing screen from which you have the ability to access and interact
with CDX. The CDX home screen can be accessed by the following link:
http://cdx.epa.gov/epa_home.asp, and provides the user with the following features:
• Log In: If you already have an existing CDX account, you may log into the system by
entering your user identification (ID) and password information and clicking the ‘Log In’
button located on the right-hand side of the screen.
• Registration: If you do not have a CDX account, click the ‘Register with CDX’ button to
begin the registration process outlined later in this section .
• Welcome Announce ment: This text area provides welcome text that is visible to all users
who visit CDX.
• Important Alerts: The alerts appearing in the ‘Notices’ box provide you with system or
program-specific information.
• Warning Notice and Privacy Policy: The ‘Warning Notice and Privacy Policy’ statements
are displayed on the CDX homepage to ensure that you are aware of the terms of use for the
CDX system, whether you decide to log into, or register with, the system.

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The following exhibit shows the screen capture for the ‘CDX Homepage’ screen:
Exhibit 3-1: CDX Homepage

3.2.1

About CDX

From the CDX homepage, you can access the ‘About CDX’ screen from the tab labeled ‘About
CDX’ at the top of the screen. The ‘About CDX’ screen provides general information about the
CDX system requirements and procedures that site users should be aware of concerning
regulation, user information, and system information. Tabs are available across the top of the
section for the user to read information about the specific topics. Additional information is
provided in the ‘FAQ’ section. Please see Section 14.5 for more information on the ‘FAQ’
screen.

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The following exhibit shows the screen capture for the ‘About CDX’ screen:
Exhibit 3-2: About CDX

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3.2.2

Recent Announcements

From the CDX homepage, you can access the ‘Recent Announcements’ screen from the tab
labeled ‘Recent Announcements’ at the top of the screen. This page provides an extended list of
announcements, both current and archived. The most recent announcements are displayed as
important alerts on the homepage. If an alert on the homepage is too long, it will display in a
teaser format with a hyperlink to view more details. Upon clicking the hyperlink on the
homepage, the user will be directed to this page to view the announcement in its entirety. A link
displays at the bottom of a set of announcements to display announcements from the past six
months.
The following exhibit shows the screen capture for the ‘Recent Announcements’ screen:
Exhibit 3-3: Recent Announcements

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3.2.3

Terms and Conditions

From the CDX homepage, you can access the ‘Terms and Conditions’ screen from the tab
labeled ‘Terms and Conditions’ at the top of the screen. This page provides the terms and
conditions for use of the application. This includes EPA’s privacy notice, warning notice, and
user credential notices. Any user who registers for or has a CDX account is legally bound by
these conditions.
The following exhibit shows the screen capture for the ‘Terms and Conditions’ screen:

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Exhibit 3-4: Terms and Conditions

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3.2.4

Help

This page provides multiple options for users to contact the CDX help desk. Users can contact
the help desk by phone or email. The contact information is for both domestic and international
end users (see Exhibit 3-5). Users also have the ability to send a message to EPA help desk via
the contact form. You may access the contact form by clicking the ‘Contact Us’ link above the
login section. Please see Exhibit 3-6 for the ‘Contact Us’ screen.
The following exhibit shows the screen capture for the ‘Help’ screen:
Exhibit 3-5: Help

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The following exhibit shows the screen capture for the ‘Contact Us’ screen (Scroll 1):
Exhibit 3-6: Contact Us (Scroll 1)

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4

CDX Core Registration

To begin the registration process, click the ‘Register with CDX’ button that displays in the CDX
header on the main CDX navigation screens as listed in Section 3.
4.1

Terms and Conditions

After choosing to register, the CDX ‘Terms and Conditions’ screen (see Exhibit 4-1) is
displayed documenting the following minimum terms and conditions:
• Acceptance of warning and privacy policies
• Choosing a complex password
• Protecting your password
• Notifying CDX of possible misuse of account
• Limiting distribution of CDX software
• Agreement to notify CDX of changes in duties
You can accept the terms and conditions by selecting the ‘I Accept’ radio button and clicking the
‘Proceed’ button. You can also cancel the registration by selecting the ‘I Decline’ radio button
and clicking the ‘Proceed’ button or by clicking the ‘Cancel’ button. Once you have accepted the
registration agreement, the application redirects you to proceed with the registration process. If
you do not agree to the terms and conditions, you will not be able to continue with the
registration process.

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The following exhibit shows the screen capture for the CDX ‘Terms and Conditions’ agreement
screen:
Exhibit 4-1: CDX Terms and Conditions Agreement

4.2

Request Program Service

The ‘Request Program Service’ screen is the first step in the registration process and is indicated
in the breadcrumb bar at the top of the page.
The ‘Request Program Service’ screen displays a list of open program services from which you
can choose (see Exhibit 4-3). You may filter the open program service list by typing the
program service name or other related program metadata in the text bar (see Exhibit 4-4). You
can select a program by clicking the program name (e.g. ‘CSPP: Submissions for Chemical
Safety and Pesticide Programs’). The selection on this page will determine the information you
must enter on subsequent pages.
The search component provides an enhanced search capability that instantly displays search
results as search criteria and keywords are entered by the user. For example, typing the word
‘chemical safety’ into the search field will display ‘Submissions for Chemical Safety and

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Pesticide Programs’ in the search results. The system will take you to the ‘Request Role Access’
screen once you select the program service.
The following table shows a list of applications that are currently scheduled to be available under
CSPP, and a tentative availability date:
Exhibit 4-2 TSCA Rules Under CSPP Workflow
TSCA Rule

Submission

Form Type

Availability
of Application

TSCA Section 5 Notices and
Supports

Premanufacture Notice (PMN)

PMN
SNUN

To Be Determined
(TBD)

TMEA
LVE
LOREX
LVE Mod
LOREX Mod
Biotechnology

MCAN
TERA
Tier I Exemption
Tier II Exemption
Biotechnology TME

Support

Amendment
Suspension Request
Test Data
Transfer of Ownership
Withdrawal Request
Other Correspondence

Bona Fide

N/A

Notice of Commencement (NOC)

N/A

Alternativ e Control Measures (ACM)

N/A

TSCA Section 8(e) Notice

Section 8(e) Notice

N/A

TBD

TSCA Section 8(d) Health &
Safety Data Reporting

Section 8(d) Health & Safety Data Reporting

N/A

TBD

TSCA Section 8(a) PAIR
Reporting

Section 8(a) Preliminary Assessment
Information Rule ( PAIR) Reporting

N/A

TBD

TSCA Section 4

Section 4

N/A

TBD

TSCA FYI

For Your Information (FYI)

N/A

TBD

TSCA CDR

Chemical Data Reporting

CDR Form U & Joint
submission

January 2012

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The following exhibit shows the screen capture for the ‘Request Program Service’ screen:
Exhibit 4-3: Request Program Service

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The following exhibit displays the screen capture for a filtered view of the ‘Request Program
Service’ screen:
Exhibit 4-4: Request Program Service (Filtered View)

4.3

Request Role Access

The ‘Request Role Access’ screen is the second step in the registration process. It will be
highlighted in the top breadcrumb bar. Completed steps are indicated with a checkmark. You
will also be able to navigate back to the first step by clicking the ‘Request Program Service’ step
in the top breadcrumb bar.
The CDX application allows programs to define user roles that can be selected during
registration. After selecting a program service on the ‘Request Program Service’ page, the
‘Request Role Access’ screen will appear and will allow you to register for a specific role (see
Exhibit 4-5).
If a user will be registering under the ‘CSPP: Submissions for Chemical Safety and Pesticide
Programs’ program service and creating any type of Section 5 Notices and Supports form, there
is additional guidance regarding which role a user should register under. For additional guidance
regarding which role to register under, see Section 5.
Based on program requirements and provisioning, this section will provide the appropriate fields
for additional information to be collected. Fields will display for the user to enter a facility ID or

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to use the Facility Registry System (FRS) (see Section 4.3.2). An additional screen will appear
for users to enter any other required information once the user confirms (see Section 4.3.1).
The programs that are provisioned to only have one role (out of all possible user roles, including
Primary Authorized Officials, Secondary Authorized Officials, Primary Agents/Consultants,
Secondary Agents/Consultants, Primary Supports, and/or Secondary Supports) without
additional information will skip this page and direct the user to provide their user and
organization information.
The following exhibit shows the screen capture for the ‘Request Role Access’ screen:
Exhibit 4-5: Request Role Access

4.3.1

Additional Information

The ‘Additional Information’ screen will only display for roles requiring additional information
that is not collected on the previous screen. Based on program requirements and provisioning,
this screen will provide the following:

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• Program-specific entry fields to collect data that will not be captured in subsequent pages in
the registration process (e.g., the CSPP program requires the Support role to provide the
Authorizing Official ID)
• Text boxes, radio buttons, and drop-down lists for data collection
The following exhibit shows an example of the screen capture for the ‘Request Role Access’
screen when additional information is required:
Exhibit 4-6: Request Role Access: Additional Information

4.3.2

EPA Facility Information

Some programs require users to provide facility information for specific program roles. If a role
requires facility information, a textbox and a ‘Search Facilities’ button will be displayed (see
Exhibit 4-7). If you already know your facility ID number, you will be able to input it into the
‘Facility ID’ field. If you do not know your facility ID number, you will be able to conduct a
search. Clicking the ‘Search Facilities’ button launches the FRS search service that allows you to
search for existing EPA facilities (see Exhibit 4-8). For certain programs, if the facility
information cannot be found, you have the opportunity to create a facility and submit the
information for review and inclusion in FRS (see Exhibit 4-10, Exhibit 4-11, and Exhibit 4-12).
The facility search, search results, and creation pages are displayed in exhibits below (see
previous references, Exhibit 4-9, and Exhibit 4-13). To ensure search results are returned within
optimal processing timeframes, at least two search fields must be populated.

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Certain applications within the CSPP program service will extract and use FRS data from CDX,
which requires the user to identify and associate facilities with the appropriate user roles. If you
are registering under the CSPP workflow and intend to use the CDR application, please add the
necessary facilities. If you are using the PMN, FYI, Section 4, 8(a) PAIR, 8(d), or 8(e) Notice
application within the CSPP workflow, identifying facilities is not necessary.
The following exhibits show the screen captures for associating facilities with a user role:
Exhibit 4-7: Request Role Access

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Exhibit 4-8: Search EPA Facilities

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Exhibit 4-9: Search EPA Facilities - Search Results

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Exhibit 4-10: Search EPA Facilities - No Facility Found

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Exhibit 4-11: Search EPA Facilities - Create New Facility

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Exhibit 4-12: Search EPA Facilities - Create New Facility Confirmation

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Exhibit 4-13: Search EPA Facilities - Populated Facility

4.4

Provide User and Organization Information

The ‘Provide User and Organization Information’ screen is the third step in the registration
process. It will be highlighted on the top breadcrumb bar. Completed steps are indicated with a
checkmark. The ‘Registration Information’ summary section is at the top and is updated with the
selections being made. You will also be able to navigate back to the previous steps by clicking
the corresponding step.
In the updated CDX system, user and organization information are captured on the same screen.
The information entered in this portion of the registration process will be used to support account
validation and establish levels of assurance.
CDX will provide multiple levels of user validation, which will be specific to the role selected.
All new CDX users will be required to activate their account after these registration steps by
following the instructions sent to the email address provided during the registration process for
their specified organization.
When additional identity proofing is required, you will be prompted to follow the additional
registration steps that may support the LexisNexis identity validation and/or Electronic Signature

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Agreement (ESA) signing processes. This prompt will occur after your initial login to the
system.
4.4.1

Part 1: User Information

The ‘User Information’ section collects the following information (see Exhibit 4-14):
• User ID (required)
• Title (required)
• First Name (required)
• Middle Initial
• Last Name (required)
• Suffix
• Password (required)
• Re-type Password (required)
• Security Question 1 (required)
• Security Answer 1 (required)
• Security Question 2 (required)
• Security Answer 2 (required)
• Security Question 3 (required)
• Security Answer 3 (required)
A ‘Description of Fields’ link is also displayed if any clarification is needed for the required
fields. You can click the hyperlink, which will display a pop-up with an overview of the fields.
Please note that the user ID and password information may be requested for re-authentication
with features throughout CDX including any submission processes within your specific CDX
application. The ‘Security Question’ and ‘Security Answer’ fields are also used for reauthentication in the event you forget your password and need to reset it.
When creating a user ID, it must abide by the following rules:
• Must be at least 8 characters
• No special characters may be used with the exception of ‘_,’ ‘@,’ and ‘.’
When creating a password, it must abide by the following rules:
• Must be at least 8 characters
• Must be no more than 15 characters
• Must contain one uppercase letter, one lowercase letter, and one number
• May not begin with a number
• May not be the same as your user ID
• May not contain the word ‘Password’

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• May not contain any special characters or spaces
• Must be changed every 90 days
The following exhibit shows the screen capture for the ‘User Information’ section of the ‘Provide
User and Organization Information’ screen:
Exhibit 4-14: User Information

4.4.2

Part 2: Organization Information

The ‘Organization Information’ section collects the following information (see Exhibit 4-15 and
Exhibit 4-19):
• Organization Name (required)
• Mailing Address 1 (required)
• Mailing Address 2
• City (required)
• State/Province (required)
• Zip Code/Postal Code (required)
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• Country (required)
• Email (required)
• Re-enter Email (required)
• Phone Number (required)
• Phone Number Extension
• Fax Number
Unlike the previous system, the new CDX system requires you to search for your organization
before you are able to create a new organization. You are first asked to do a simple search (see
Exhibit 4-15). From the simple search you will be able to search by entering the ‘Organization
Name’ or the ‘Organization ID.’ Partial search terms can be entered. The matching search results
will be returned in a table displaying the ‘Organization ID,’ ‘Organization Name,’ ‘Address,’
‘City,’ ‘State,’ and ‘ZIP/Postal Code’ (see Exhibit 4-16). If the simple search returns too many
results, you may use the advanced search option (see Exhibit 4-17 and Exhibit 4-18) or choose
to search again. You may also choose to create an organization from a link below the search
results (see Exhibit 4-20). You will need to click the ‘Organization ID’ link to select your
organization. Once an organization has been selected or created, you will be required to enter an
email address and phone number, with the option of entering a phone number extension or fax
number (see Exhibit 4-19 and Exhibit 4-20).
This step is extremly important because the organization you designate as your primary
organization impacts the multiple AO functionality. For additional details regarding multiple AO
functionality, refer to Section 9.1.
The search results will only display organizations that have been previously verified by a
Registration Maintenance Account Manager (RMAM), LexisNexis or a help desk user.
Organizations that have not been verified can be searched for by using the organization ID.
The first organization a user adds will be set as the primary organization. The primary
organization is important because it indicates the user’s primary email address in CDX.

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The following exhibits show the screen captures for the ‘Organization Information’ section:
Exhibit 4-15: Organization Information

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Exhibit 4-16: Organization Information - Simple Search and Results

4.4.2.1

Organization Advanced Search

When an organization does not appear in the basic search results, you have the option to perform
an advanced search for a valid organization. After clicking the advanced search hyperlink below
the search results, you can perform a search with the following criteria (see Exhibit 4-17):
• Organization ID
• Organization Name
• Country
• Mailing Address
• Mailing Address 2
• City
• State
• ZIP/Postal Code
Once the search is executed, the search results will display a list of matching valid organizations
from which you can select (see Exhibit 4-18).

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The following exhibits show the screen captures for the ‘Organization Information – Advanced
Search’ section:
Exhibit 4-17: Organization Information – Advanced Search

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Exhibit 4-18: Organization Information – Advanced Search Results

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Exhibit 4-19: Organization Information – Contact Information

4.4.2.2

Request to Add Organization

When an organization does not appear in the basic or advanced search results, you then have the
option to request the addition of another organization. Both international and domestic
organizations can be added. The fields will differ based on the location of the organization that
you request to add.
If you no longer wish to add an organization, you can navigate back to the search results by
clicking the ‘Back to Search Results’ button.
This feature will collect the following information for U.S. organizations (see Exhibit 4-20):
• Organization Name (required)
• Country (required)
• Mailing Address (required)
• Mailing Address 2
• City (required)
• State (required)
• ZIP/Postal Code (required)
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• Email (required)
• Re-enter Email (required)
• Phone Number (required)
• Phone Number Ext
• Fax Number
This feature will collect the following information for Canadian organizations:
• Organization Name (required)
• Country (required)
• Mailing Address (required)
• Mailing Address 2
• City (required)
• Province (required)
• ZIP/Postal Code (required)
• Email (required)
• Re-enter Email (required)
• Phone Number (required)
• Phone Number Ext
• Fax Number
This feature will collect the following information for all other international organizations:
• Organization Name (required)
• Country (required)
• Mailing Address (required)
• Mailing Address 2
• Mailing Address 3
• Mailing Address 4
• City (required)
• ZIP/Postal Code (required)
• Email (required)
• Re-enter Email (required)
• Phone Number (required)
• Phone Number Ext
• Fax Number
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After all required fields have been completed, you must click the ‘Submit Request for Access’
button to complete your request. After your user account has been activated, the requested
organization will be added to the CDX system. The organization will be available in subsequent
searches by organization ID only, unless the organization has been verified by the help desk,
RMAM, or LexisNexis.
The following exhibit shows the screen capture for the ‘Request to Add Organization’ section:
Exhibit 4-20: Organization Information – Request to Add Organization

4.4.3

Confirmation Screen

After you complete the core registration components, you will be taken to the ‘Confirmation’
screen (see Exhibit 4-21). This screen provides your confirmation number and instructions with
how to activate your new user ID. You will need to go to the email that you registered under
your organization to see the confirmation link. Copy the confirmation number that displays for
your records. The confirmation number will allow help desk to review your registration if you
contact them before your account is activated.

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If the selected program service or role has any additional requirements (e.g., ESA, LexisNexis
identity proofing, etc.), it will be performed after you click the activation link in the email and
log into the application.
The following exhibit shows the screen capture for the ‘Confirmation’ screen:
Exhibit 4-21: Confirmation

4.4.4

Confirmation Email

Once you have submitted your core registration information and reached the confirmation
screen, an email will be sent to the email address you entered for the organization that you
registered for on the ‘Provide User and Organization’ screen (see Exhibit 4-22). The email will
contain the account confirmation and the additional instructions. Once you receive the email,
click the activation link. The link will take you to the CDX login screen where you will be asked
to enter your user ID and password.

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The following exhibit shows the screen capture for the ‘Confirmation Email’ screen:
Exhibit 4-22: Confirmation Email

4.5

Logging in to MyCDX for New Users

Once you have clicked the activation link in the confirmation email, you will be taken to the
CDX login screen (See Exhibit 4-23). If you try to log in prior to clicking the confirmation link,
you will be taken to the user account completion screen where you can request another
verification email to be sent to the email address on file (see Exhibit 4-24). If you enter the
wrong user ID, you will be taken to the ‘Validation Unsuccessful’ screen. You will also have the
option of resending the verification code if you try to log in through CDX instead of clicking the
link in the email (see Exhibit 4-25).
After the correct information is accurately entered, you will be taken to the next screen to
complete the program service role’s registration requirements (if applicable).

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The following exhibit shows the screen capture for the ‘CDX Login’ screen:
Exhibit 4-23: CDX Login Screen

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The following exhibit shows the screen capture for the ‘Resend Verification Email’ screen:
Exhibit 4-24: Resend Verification Email

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The following exhibit shows the screen capture for the ‘Validation Code Not Found’ screen:
Exhibit 4-25: Validation Code Not Found

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5

Section 5 Notices and Supports User Role Guidance

Users registering under the CSPP workflow for submitting Section 5 forms should refer to the
following guidance to determine which user roles to register under.
5.1

Primary Authorized Official Criterion

A user who meets the following criteria should register as a Primary Authorized Official:
• A user who needs to be able to create, edit, submit, or amend an initial Section 5 Notices and
Supports form. Any user whose company headquarters is a non-U.S. based company that
falls under this criteria should also register as an AO but will be unable to submit a form
• A user who must be able to assign Supports
• A user who must be able to delete forms
• A user who may need to sponsor Primary Agents/Consultants
5.2

Secondary Authorized Official Criterion

A user who meets the following criteria should register as a Secondary Authorized Official:
• A user who needs to be able to create, edit, submit, or amend a Joint Submission/Letter of
Support Submission for a PMN, Biotechnology, or Bona Fide form
• A user who must be able to assign Supports
• A user who may need to sponsor Secondary Agent/Consultants
A user who is from a non-US based company can submit a Letter of Support for PMN,
Biotechnology, or Bona Fide forms. A user from a non-U.S. based company cannot submit an
original Joint Submission for PMN or Biotechnology forms.
5.3

Primary Support Criterion

A user who meets the following criteria should register as a Primary Support:
• A user who needs to be able to edit an unlocked Section 5 Notices and Supports form,
including PMN, Biotechnology, Bona Fide, NOC, Support, and/or ACM forms
5.4

Secondary Support Criterion

A user who meets the following criteria should register as a Secondary Support:
• A user who needs to be able to edit a Joint Submission/Letter of Support for PMN,
Biotechnology, or Bona Fide
5.5
Primary Agent/Consultant Criterion
A user who meets the following criteria should register as a Primary Agent/Consultant:
• A user who is identified by an AO to serve as an agent or consultant to the sponsoring
organization, and is able to create, edit, amend, or delete forms
• An agent/consultant who will not have the authority to submit original main forms, including
PMN, Biotechnology, Bona Fide, or NOC forms. However, this user may submit Support
and ACM forms
• A user who will not be able to assign forms to Support users
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A user will not be able to register for the Primary Agent/Consultant role through the core
registration process; it will be a closed registration process meaning that a Primary AO must
identify an individual via an email address as a Primary Agent/Consultant. The Primary
Agent/Consultant will then review the sponsorship request.
5.6
Secondary Agent/Consultant Criterion
A user who meets the following criteria should register as a Secondary Agent/Consultant:
• A user who needs to be able to create/edit a Joint Submission for a PMN or Biotechnology
form
• A user who needs to be able to create/edit a Letter of Support for a PMN, Biotechnology, or
Bona Fide form
• A user who will not be able to submit Letters of Support/Joint Submissions or assign forms
to Supports
A user will not be able to register for the Secondary Agent/Consultant role through the core
registration process; it will be a closed registration process meaning that a Secondary AO must
identify an individual as a Secondary Agent/Consultant via their email address.

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The following exhibit shows the screen capture of the ‘Section 5 Notices and Supports User Role
Matrix’ which will assist you in selecting the appropriate Section 5 Notices and Supports user
role:
Exhibit 5-1: Section 5 Notices and Supports User Role Matrix

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6

eReporting User Role Guidance

Users registering under the CSPP workflow for submitting FYI, Section 4, Section 8(a), Section
8(d), or Section 8(e) submissions should refer to the following table to determine which user
role(s) to register under.
The following exhibit shows the screen capture of the ‘eReporting User Role Matrix’ table which
will assist you in selecting the appropriate eReporting user role:
Exhibit 6-1: eReporting User Role Matrix

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7

Chemical Data Reporting User Role Guidance

Users registering under the CSPP workflow for submitting CDR forms should refer to the
following guidance to determine which user role(s) to register under.
The following exhibit shows the screen capture of the ‘CDR User Role Matrix’ which will assist
you in selecting the appropriate CDR user role:
Exhibit 7-1: CDR User Role Matrix

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8

CDX Role Sponsorship Registration

The role sponsorship registration process is recommended for specific users reporting under
TSCA Section 5. These users are likely not a part of the main organization, but have been hired
to consult for an organization.
To begin the process of identifying a separate user as an Agent/Consultant, log into the CDX
account identified as a Primary AO and deactivate the existing Primary AO role. The user will
log back into the CDX account, reactivate the Primary AO role, and access the ‘Role
Sponsorship’ tab. The reason for this is that a user needs to re-establish the role with the
sponsorship provisioning.
8.1

Electronic Signature Agreement

After registering as a Primary AO, log into CDX and complete the eSig-PIN questions (see
Exhibit 8-1). The application does not accept the same answer for each challenge question.
• Challenge Question 1 (required)
• Challenge Question 1 Answer (required)
• Challenge Question 2 (required)
• Challenge Question 2 Answer (required)
• Challenge Question 3 (required)
• Challenge Question 3 Answer (required)
• Challenge Question 4 (required)
• Challenge Question 4 Answer (required)
• Challenge Question 5 (required)
• Challenge Question 5 Answer (required)
You can select the challenge question from the drop-down menu and provide a unique response
for each challenge question in the text field. Click the ‘Save Answers’ button to navigate to the
‘MyCDX’ page where the ‘Role Sponsorship’ tab should now be displayed.

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The following exhibit shows the screen capture for the ‘Electronic Signature Agreement’ screen:
Exhibit 8-1: Electronic Signature Agreement

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The following exhibit shows the screen capture for the ‘MyCDX’ page with the ‘Role
Sponsorship’ tab displayed in the top part of the screen:
Exhibit 8-2: M yCDX – Role Sponsorship

8.2

Request Program Service

Click the ‘Role Sponsorship’ tab to identify a new or current user who will serve as the
Agent/Consultant.
The ‘Role Sponsorship’ screen displays various options available, including initiating the role
sponsorship process, approving/denying sponsorship requests, and viewing/modifying existing
privileges.

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The following exhibit shows the screen capture for the ‘Role Sponsorship’ screen:
Exhibit 8-3: Role Sponsorship

8.3

Role Sponsorship/Invitation

The ‘Role Sponsorship/Invitation’ is the next step in identifying a user you wish to sponsor
under the Agent/Consultant user role.
In the ‘Step 1: Recipient Information’ field set, enter the email address of the user you wish to
sponsor as an Agent/Consultant.
In the ‘Step 2: Sponsorship Information’ field set, select the program service that the user will be
working under (i.e., ‘Submissions for Chemical Safety and Pesticide Programs’), and select the
apropriate role from the ‘Role’ drop-down menu.
Click the ‘Submit’ button to navigate to the ‘Role Sponsorship Review’ page to confirm the
accuracy of the email address.

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The following exhibit shows the screen capture for the ‘Role Sponsorship/Invitation’ screen:
Exhibit 8-4: Role Sponsorship/Invitation

8.3.1

Role Sponsorship Review

The ‘Role Sponsorship Review’ screen displays the details of the role sponsorship, including the
program service, user role, and email address of the identified Agent/Consultant.
The AO will indicate whether the provided email address is correct or incorrect and provide
updates if necessary.
To proceed with the role sponsorship process, select the ‘Yes, the provided email address is
correct’ radio button and click the ‘Submit’ button. If you select the ‘No, the provided email
address is incorrect and must be updated’ radio button, click the ‘Back’ button and re-enter the
agent/consultant user information. A pop-up window displays to confirm the email address of the
specified Agent/Consultant (see Exhibit 8-6). You must enter in the email address of the
specified Agent/Consultant before the application generates the email invitation. The reason for
multiple confirmations is to ensure that the correct email address is used.

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Click the ‘Confirm’ button to generate an email that will be sent to the identified
Agent/Consultant. As an Agent/Consultant, you will receive an email to review or reject the
sponsorship request. Click the ‘review this sponsorship’ link within the email to generate the
‘Sponsorship Information’ screen. Click the ‘cancel this sponsorship request’ link within the
email to reject the sponsorship request.
The following exhibit shows an example of the screen capture for the ‘Role Sponsorship
Review’ screen when the email address of the agent/consultant requires verification:
Exhibit 8-5: Role Sponsorship/Invitation Review – Role Sponsorship Details

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The following exhibit shows a screen capture of the ‘Email Confirmation’ pop-up window:
Exhibit 8-6: Role Sponsorship/Invitation Review – Email Confirmation

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The following exhibit shows a screen capture of the ‘CDX Role Sponsorship Request’ email that
the sponsored Agent/Consultant receives after the AO confirms the email address:
Exhibit 8-7: CDX Role Sponsorship Request Email – Agent/Consultant Reviews
Sponsorship Request

8.3.2

Sponsorship Information

The ‘Sponsorship Information’ page is displayed when a user clicks the ‘review this
sponsorship’ link within the agent/consultant sponsorship email. An Agent/Consultant has the
option to log into an existing account, or create a new account.
If a user chooses to log into an existing account, select the user ID from the ‘User ID’ drop-down
menu and enter the password.
If a user chooses to create a new account, click the ‘Create New Account’ link on the page. This
displays an additional ‘Sponsorship Information’ page where you must approve or reject a CDX
official’s request to view your contact information to sponsor you for the corresponding
agent/consultant role.

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Click the ‘Approve’ button to navigate to the ‘Registration Information’ page and enter in the
user and organization information of the user who logged in to identify himself/herself as a
primary agent/consultant.
The following exhibit show the screen capture for the ‘Sponsorship Information’ screen:
Exhibit 8-8: Sponsorship Information

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The following exhibit shows a screen capture for the ‘Sponsorship Information’ screen where a
user may log into an existing account:
Exhibit 8-9: Sponsorship Information – Log into Existing Account

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The following exhibit shows a screen capture of the ‘Sponsorship Information’ screen:
Exhibit 8-10: Sponsorship Information – Role Sponsorship Review

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The following exhibits show the screen captures of a Primary Agent/Consultant user selecting an
organization to register under in the ‘Role Sponsorship Information’ screen. A user may either
select a current organization from the drop-down menu, request to add a new organization, or
create a new organization.
Exhibit 8-11: Role Sponsorship Information – Select a Current Organization (Scroll 1)

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Exhibit 8-12: Role Sponsorship Information – Select a Current Organization (Scroll 2)

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The following exhibit shows a screen capture of a Primary Agent/Consultant user requesting to
add an organization in the ‘Role Sponsorship Information – Request to Add an Organization’
screen:
Exhibit 8-13: Role Sponsorship Information – Request to Add an Organization

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After adding an organization, an email will be sent to the sponsoring Authorized Official to
indicate that the Agent/Consultant sponsorship requires approval. As an AO, click the ‘review
this sponsorship’ link within the email and log into your CDX account.
The following exhibit shows a screen capture of the ‘CDX Role Sponsorship Request’ email that
the AO receives to review the Agent/Consultant’s sponsorship request:
Exhibit 8-14: CDX Role Sponsorship Request Email – Authorized Official Reviews
Sponsorship Request

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The following exhibit shows a screen capture of an AO logging into an existing account to
review the role sponsorship request in the ‘Role Sponsorship Login’ screen:
Exhibit 8-15: Role Sponsorship Login

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The next step is for the AO to indicate which role the sponsoring user will select to use as a
sponsor for this request. Select the appropriate user role from the ‘Role’ drop-down menu, enter
a facility ID (if applicable), and click the ‘Approve’ button to approve the role sponsorship
request.
The following exhibit shows a screen capture of the AO selecting a user role to sponsor the
Agent/Consultant under in the ‘Role Sponsorship – Role Information’ screen:
Exhibit 8-16: Role Sponsorship – Role Information

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The following exhibits shows the screen captures of information that the AO must provide in the
‘Role Sponsorship – Registration Information Review’ screens:
Exhibit 8-17: Role Sponsorship – Registration Information Review (Scroll 1)

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Exhibit 8-18: Role Sponsorship – Registration Information Review (Scroll 2)

8.4

Registration Information

The ‘Registration Information’ screen collects the following information for a Primary
Agent/Consultant with the CSPP program service to create login information. The fields are as
follows on this page:
• User ID (required)
• Title (required)
• First Name (required)
• Middle Initial
• Last Name (required)
• Suffix
• Password (required)
• Re-type Password (required)
• Security Question 1 (required
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• Security Answer 1 (required)
• Security Question 2 (required)
• Security Answer 2 (required)
• Security Question 3 (required)
• Security Answer 3 (required)
The user will also identify the organization that the Agent/Consultant will be searching under.
Enter in the appropriate organization information and click the ‘Submit Request for Access’
button to navigate to the ‘MyCDX’ page with the Agent/Consultant user role.
The following exhibits show the screen captures of an Agent/Consultant creating a new account
within CDX.

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The following exhibits show the screen captures for the ‘Registration Information’ screen:
Exhibit 8-19: Registration Information (Scroll 1)

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Exhibit 8-20: Registration Information (Scroll 2)

8.4.1

Part 1: User Information

The ‘MyCDX’ page displays the new user role under the CSPP program service (see Exhibit
8-21):
• User ID (required)
• Title (required)
• First Name (required)
• Middle Initial
• Last Name (required)
• Suffix
• Password (required)
• Re-type Password (required)
• Security Question 1 (required)

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• Security Answer 1 (required)
• Security Question 2 (required)
• Security Answer 2 (required)
• Security Question 3 (required)
• Security Answer 3 (required)
A ‘Description of Fields’ link is also displayed if any clarification is needed for the required
fields. You can click the hyperlink, which will display a pop-up with an overview of the fields.
Please note that the user ID and password information may be requested for re-authentication
with features throughout CDX including any submission processes within your specific CDX
application. The ‘Security Question’ and ‘Security Answer’ fields are also used for reauthentication in the event you forget your password and need to reset it.
When creating a user ID, it must abide by the following rules:
• Must be at least 8 characters
• No special characters may be used with the exception of ‘_,’ ‘@,’ and ‘.’
When creating a password, it must abide by the following rules:
• Must be at least 8 characters
• Must be no more than 15 characters
• Must contain one uppercase letter, one lowercase letter, and one number
• May not begin with a number
• May not be the same as your user ID
• May not contain the word ‘Password’
• May not contain any special characters or spaces
• Must be changed every 90 days

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The following exhibit shows the screen capture for the ‘MyCDX’ screen for a Primary
Agent/Consultant:
Exhibit 8-21: MyCDX – Primary Agent/Consultant User Role

8.4.2

Part 2: Organization Information

The ‘Organization Information’ section collects the following information (see Exhibit 4-15 and
Exhibit 4-19):
• Organization Name (required)
• Mailing Address 1 (required)
• Mailing Address 2
• City (required)
• State/Province (required)
• Zip Code/Postal Code (required)
• Country (required)
• Email (required)
• Re-enter Email (required)
• Phone Number (required)
• Phone Number Extension
• Fax Number
Unlike the previous system, the new CDX system requires you to search for your organization
before you are able to create a new organization. You are first asked to do a simple search (see

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Exhibit 4-15). From the simple search you will be able to search by entering the ‘Organization
Name’ or the ‘Organization ID.’ The matching search results will be returned in a table
displaying the ‘Organization ID,’ ‘Organization Name,’ ‘Address,’ ‘City,’ ‘State,’ and
‘ZIP/Postal Code’ (see Exhibit 4-16). If the simple search returns too many results, you may use
the advanced search option (see Exhibit 4-17 and Exhibit 4-18) or choose to search again. You
may also choose to create an organization from a link below the search results (see Exhibit
4-20). You will need to click the ‘Organization ID’ link to select your organization. Once an
organization has been selected or created, you will be required to enter an email address and
phone number, with the option of entering a phone number extension or fax number (see Exhibit
4-19 and Exhibit 4-20).
The search results will only display organizations that have been previously verified by an
RMAM, LexisNexis or a help desk user. Organizations that have not been verified can be
searched for by using the organization ID.
The first organization a user adds will be set as the primary organization. The primary
organization is important because it indicates the user’s primary email address in CDX. The
primary organization can be changed within CDX registration information at any time.

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The following exhibit shows the screen capture for the ‘Organization Information’ section:
Exhibit 8-22: Organization Information

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9

Multiple Authorized Official Functionality

In all CSPP applications, AOs that register under the same organization name in CDX can view
all forms and submissions belonging to that organization on the ‘Forms’ screen within an
application.
9.1

Multiple AO Functionality

The multiple AO functionality means that all AOs registered under the same organization name
are able to view all forms and submissions created by other AOs under that organization name.
Organization names are not case-sensitive, however spacing and abbreviation in an organization
name are considered. Although users from the same company may be able to view forms created
and submitted by other users under the same organization name, all forms will still require a
passphrase to be accessed.

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10

Additional Verification

Once you have entered registration information and activated the user account, you may be asked
to enter additional information based on the program service and role you chose. After you log in
to CDX from the activation link, you will be redirected to the screens for the additional
information required for your role.
10.1

Identity Verification Process

When applicable, you will be given the option to use the electronic identity verification process
(see Exhibit 10-1). The CDX registration process provides an identity verification service called
LexisNexis, which is a third-party service that verifies the user's identity. If you choose to
proceed with the electronic verification process, you must click the ‘Proceed to Verification’
button.
The LexisNexis service will launch a new window, which navigates a user away from CDX to
collect additional Personally Identifiable Information (PII) that CDX does not store or use. If you
choose not to utilize LexisNexis and click the ‘Sign Paper Form’ link (see Exhibit 10-5), CDX
will proceed to the existing paper processing option and instruct you to print, sign, and mail any
identity proofing documentation.
Based on the role provisioning, the LexisNexis Data Collection window will either display the
user and organization information collected by CDX, which is not editable (see Exhibit 10-2), or
display fields for a user to enter PII information in (Exhibit 10-3). The window also displays text
fields in which you must provide the necessary PII for LexisNexis to complete the identity
validation.
After submitting the information, you will be redirected back to CDX where the validation
results will be given (see Exhibit 10-4).
After navigating back to CDX from LexisNexis, one of the following four scenarios will occur:
1. You successfully validate to the minimum standards. After clicking the ‘Continue’
button, the system will direct you to set your 20-5-1 questions and allow you to
electronically sign the ESA (see Section 10.2.1).
2. You unsuccessfully validate to the minimum standards after clicking the ‘Continue’
button. If your user identity proofing failed, you can only sign the paper ESA. If the
organization or user-organization association fails, then you have up to five (5) times to
improve your score for validation (see Exhibit 8-6). You will only be able to make edits
to your organization information. If you fail more than 5 times, you will be taken to the
paper ESA.
3. You choose to sign the paper ESA by clicking the ‘Continue’ button without submitting
the LexisNexis form and selecting the paper ESA link (see Exhibit 10-5).
4. You choose to discontinue the registration process by clicking the ‘Cancel’ button on the
‘Additional Verification’ screen (see Exhibit 10-1). You will be sent the paper ESA in
your MyCDX inbox. You must contact the CDX helpdesk for further information to
obtain access to the program role requested.

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The following exhibit shows the screen capture for the ‘Additional Verification’ screen:
Exhibit 10-1: Additional Verification

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The following exhibit shows the screen capture for the user and organization ‘LexisNexis Data
Collection’ screen:
Exhibit 10-2: LexisNexis Data Collection

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The following exhibit shows the screen capture for the ‘LexisNexis Data Collection’ screen for a
user:
Exhibit 10-3: LexisNexis Data Collection

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The following exhibit shows the screen capture for the ‘LexisNexis Results’ screen:
Exhibit 10-4: LexisNexis Results

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The following exhibits show the screen captures for the LexisNexis results when a user does not
continue with LexisNexis verification:
Exhibit 10-5: LexisNexis Continuing without Verification

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Exhibit 10-6: Failed LexisNexis for Organization Verification (Company Information)

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Exhibit 10-7: Failed LexisNexis for User ID Proofing (Maximum Attempts)

10.2

CDX Electronic Signature Agreement (ESA)

Some roles require a user to have an ESA. If you do not have a current ESA, you will be
prompted to sign an ESA, which can be signed electronically or manually. The following
sections provide more detail about each option. If a user has signed an ESA for either the TSCA
or TRI program service/workflow, the existing ESA may be reused for the CSPPworkflow.

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10.2.1

Electronic CDX Electronic Signature Agreement (ESA)

Applicable only to some roles, CDX provides twenty questions to choose from which will help
validate your identity. You will be prompted to enter Cross-Media Electronic Reporting
Regulation (CROMERR) questions after you have successfully passed LexisNexis identity
proofing or have been approved via the help desk.
You will choose five questions and provide answers for each. You will not be allowed to select
and provide duplicate questions or answers. The questions that you select should be easy for you
to remember, but difficult for someone else to guess. You will be required to answer one of these
five questions upon submitting any forms that utilize the CROMERR widget for electronic
signatures. You will be prompted with a question randomly chosen by the system during the
signing process.
If you pass LexisNexis validation and choose to sign the ESA electronically, the system will
verify that the CROMERR 20-5-1 questions and answers have been set. If the questions and
answers were previously set, you will be directed to a page to view the ESA. If these have not
been set, you will be directed to a page to provide five questions and answers before proceeding
to the ESA page (see Exhibit 10-8 and Exhibit 10-9). The questions must be completed before
you can electronically sign the CDX (or flow-specific) ESA or sponsor letter. You must click the
‘Save Answers’ button after providing the questions and answers. You will receive an email
confirmation of your 20-5-1 questions to both your personal email and MyCDX inbox.
After you complete the 20-5-1 question process, review the ESA, and click the ‘Sign
Electronically’ button, the system will launch the CDX CROMERR widget. As part of the C DX
CROMERR widget process, you will be required to re-validate your user ID and password,
provide the answer to one of the 20-5-1 questions, and officially sign the ESA (see Exhibit 10-9,
Exhibit 10-10, and Exhibit 10-11).
When you officially sign the ESA, a copy of the ESA, along with your electronic signature, is
stored in the CDX CROMERR archives. A copy of the ESA is also sent to your MyCDX inbox.
If you choose the paper ESA process, the questions will not be displayed in CDX until your
program service role has been activated. After your role has been activated, you will be
prompted to provide your questions and answers before being able to navigate to the ‘MyCDX’
landing page.

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The following exhibit shows the screen capture for the ‘CROMERR 20-5-1 Question and
Answer’ on the ‘eSIG-PIN Entry’ screen:
Exhibit 10-8: eSIG-PIN Entry CROMERR 20-5-1 Question/Answer

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The following exhibit shows the screen capture for the ‘Electronic CDX ESA’ screen:
Exhibit 10-9: Electronic CDX ESA

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The following exhibits show the screen captures for the ‘CROMERR eSignature Widget’
screens:
Exhibit 10-10: CROMERR eSignature Widget (Screen 1)

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Exhibit 10-11: CROMERR eSignature Widget (Screen 2)

10.2.2

Paper ESA

If you do not wish to leverage the LexisNexis process or are unable to be properly validated to
meet the minimum requirements for the program, you will be required to follow the existing
paper ESA process. The paper process allows you to print the ESA, provide a wet ink signature,
and mail the signed ESA to EPA. A copy of the ESA form will be saved in your CDX ‘Inbox’
for future reference and reprinting.

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The following exhibit shows the screen capture for the ‘Paper CDX ESA’ screen:
Exhibit 10-12: Paper CDX ESA

10.3

RMAM Approval

For some program service roles, a user must wait for a program RMAM, an individual
responsible for the approval of program service role access requests, to grant access to the role.
In this case, the user will not be able to do anything beyond entering registration information. If
you have any issues waiting for the approval, you will need to reach out to the point of contact
for the program service.
10.4

Registration Notifications

After completing the registration process, you will receive confirmation of successful registration
(see Exhibit 10-13). If you choose the paper ESA option, you will receive a confirmation email
when your role has been approved (see Exhibit 10-13).

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The following exhibits show the screen captures for the ‘CDX Registration Status Change’
emails:
Exhibit 10-13: CDX Registration – Registration Status Change Email

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Exhibit 10-14: CDX Role Status Change Email

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11

Managing User and Organization Information

Once you have entered registration information and activated the user account, you may perform
various functions such as adding additional organizations to a username, modifying user
information, or adding additional program services to a username.
11.1

Managing Organization Information

If necessary, a user is able to add additional organizations that may be associated with a
username. The new organization will then be added to the ‘Organization Details’ section. During
subsequent logins, a user will be able to select the organization for which they would like to
submit forms.
To add additional organizations to a username, click the ‘Modify User / Organization
Information’ button on the ‘My Profile’ tab that displays after logging in. A user can then choose
to either search for an existing organization to add or request a new organization to be added. If a
user chooses to add a new organization, populate the required organization contact information
and click the ‘Submit Request for Access’ button.
The additional organization then displays in the ‘Organization Details’ section of the ‘My
Profile’ page.

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The following exhibit shows the screen capture for the ‘My Profile’ screen:
Exhibit 11-1: My Profile

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The following exhibit shows the screen capture for the user and organization ‘User Information
and Organization Information’ screen:
Exhibit 11-2: User Information and Organization Information

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The following exhibit shows the screen capture for the ‘Organization Information’ section of the
‘User Information and Organization Information’ screen:
Exhibit 11-3: Organization Information

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The following exhibit shows the screen capture for the ‘Adding Organization Information’
screen:
Exhibit 11-4: Adding Organization Information

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The following exhibit shows the screen capture for the ‘Managing Organization Information’
screen for an additional organization that a user has added:
Exhibit 11-5: Managing Organization Information

11.2

Managing Program Services

Users may need to submit forms under several different program services. The following
sections provide more details regarding how multiple program services can be added.
11.2.1

Adding Program Services

If necessary, a user may add additional program services for organizations under which a user is
registered, including any associated roles that are appropriate for that specific program service.
You may add a program service (see Exhibit 11-6, Exhibit 11-7, Exhibit 11-8, Exhibit 11-9,
Exhibit 11-10, Exhibit 11-11, Exhibit 11-12, and Exhibit 11-13) and associate a program
service with a current organization or a new organization.
Applicable only to some roles, CDX provides twenty questions to choose from which will help
validate your identity. You will be prompted to enter CROMERR questions after you have
successfully passed LexisNexis identity proofing or have been approved via the help desk.

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You will choose five questions and provide answers for each. You will not be allowed to select
and enter duplicate questions or answers. The questions that you select should be easy for you to
remember, but difficult for someone else to guess. You will be required to answer one of these
five questions upon submitting any forms that utilize the CROMERR widget for electronic
signatures. You will be prompted with a question randomly chosen by the system during the
signing process.
If you pass LexisNexis validation and choose to sign the ESA electronically, the system will
verify that the CROMERR 20-5-1 questions and answers have been set. If the questions and
answers were previously set, you will be directed to a page to view the ESA. If these have not
been set, you will be directed to a page to provide five questions and answers before proceeding
to the ESA page (see Exhibit 10-8 and Exhibit 10-9). The questions must be completed before
you can electronically sign the CDX (or flow-specific) ESA or sponsor letter. You must click the
‘Save Answers’ button after providing the questions and answers. You will receive an email
confirmation of your 20-5-1 questions to both your personal email and CDX inbox.
After you complete the 20-5-1 questions process, review the ESA, and click the ‘Sign
Electronically’ button, the system will launch the CDX CROMERR widget. As part of the CDX
CROMERR widget process, you will be required to re-validate your user ID and password,
provide the answer to one of the questions, and officially sign the ESA (see Exhibit 10-9,
Exhibit 10-10, and Exhibit 10-11).
When you officially sign the ESA, a copy of the ESA, along with your electronic signature, is
stored in the CDX CROMERR archives. A copy of the ESA is also sent to your CDX inbox.
If you choose the paper ESA process, the questions will not be displayed in CDX until your
program service role has been activated. After your role has been activated, you will be
prompted to provide your questions and answers before being able to navigate to the ‘MyCDX’
landing page.

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The following exhibit shows the screen capture for the ‘MyCDX Page’ screen:
Exhibit 11-6: MyCDX Page

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The following exhibit shows the screen capture for the ‘Manage Program Services’ screen:
Exhibit 11-7: Manage Program Services

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The following exhibits show the screen captures for the ‘Request Program Service’ process
screens:
Exhibit 11-8: Request Program Service (Scroll 1)

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Exhibit 11-9: Request Program Service (Filtered View)

11.2.2

Request Role Access

After selecting the program service to which you would like to associate your username, the next
step will be to select the appropriate user role to associate with the program service and to
manage any facilities associated with the program service, if necessary.

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The following exhibit shows the screen capture for the ‘Request Role Access’ screen:
Exhibit 11-10: Request Role Access

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The following exhibit shows the screen capture for the ‘Organization Information’ screen:
Exhibit 11-11: Organization Information

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The following exhibit shows the screen capture for the ‘Electronic Signature Agreement’ screen:
Exhibit 11-12: Electronic Signature Agreement

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The following exhibit shows the screen capture for the ‘Manage Program Services’ screen with
the new program service added:
Exhibit 11-13: Manage Program Services

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The following exhibit shows the screen capture for the ‘Application Profile Settings’ screen that
is displayed after a user selects a role that they are registered for under a program service, but has
the option to choose from multiple organizations:
Exhibit 11-14: Application Profile Settings

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12

Logging in to CDX for Migrated Users

For users who were registered in CDX before the updates, logging in will behave in the same
manner. You can log into CDX by navigating to the CDX homepage, entering your user
credentials established during registration, and clicking the ‘Log in’ button in the top right corner
of the screen (see Exhibit 12-1).
The following exhibit shows the screen capture for the ‘CDX Homepage’ screen:
Exhibit 12-1: CDX Homepage

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12.1

Selecting Security Questions

After you log into the updated CDX system for the first time using an account that was created
before October 1, 2012, you will be prompted to select three security questions that will replace
the secret question and secret answer in the legacy CDX system. The security questions will be
used to help verify your identity for when you contact the CDX help desk (see Exhibit 12-2).
The following exhibit shows the screen capture for the ‘Security Questions’ screen:
Exhibit 12-2: Security Questions

12.2

Selecting Primary Organization

The updated system requires the user to have a primary organization that will act as the primary
point of contact for users for any generic CDX information. If you only have one organization
that you are associated with, the system will automatically assign that one as your primary
organization (see Exhibit 12-3). If you have multiple organizations that you are associated with,
you will be required to select the primary organization from a drop-down menu (see Exhibit
12-4). The drop-down menu will list all of the organizations tied to your account.

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The following exhibits show the screen captures for selecting the ‘Primary Organization’
screens:
Exhibit 12-3: Primary Organization – Single Organization

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Exhibit 12-4: Primary Organization – Multiple Organizations

12.3

Resetting Password

The modernized CDX system will follow the same policies as the legacy CDX system (preOctober 1, 2012). If you log into the system without having updated an expired password
(passwords expire every 90 days), you will be prompted to change your password after you have
selected security questions and a primary organization (see Exhibit 12-5). Please note that you
will not be able to reuse previous passwords. After you update your password, and click the
‘Submit’ button, you will be sent a confirmation email and be taken to ‘MyCDX’ page.

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The following exhibit shows the screen capture for changing a password in the ‘Password
Expiration Reset’ screen:
Exhibit 12-5: Password Expiration Reset

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13

Logging in to CDX for Returning Users

You can log into CDX by navigating to the CDX homepage, entering your user credentials
established during registration, and clicking the ‘Log in’ button in the top right corner of the
screen (see Exhibit 13-1). You will only be allowed three failed login attempts before locking
your account. For issues regarding a forgotten password, please refer to the ‘Reset Password’
portion of this guide (see Section 13.1).

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The following exhibit shows the screen capture for the ‘CDX Homepage’ screen:
Exhibit 13-1: CDX Homepage

13.1

Reset Password

In the event that you forget your password, a ‘Forgot your password?’ link is available on the
‘CDX Homepage’ (see Exhibit 13-2) and on the ‘Login’ screen.
The ‘Forgot Password?’ link directs you to the ‘Password Reset’ screen (see Exhibit 13-3)
where you are asked to enter your registered email address and user ID; the user ID and primary
email address must match. After you submit your user ID and email address, the system will
verify the credentials and you will be prompted to provide an answer to one of the three security
questions previously set during the registration process (see Exhibit 13-4). You will be provided
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with three chances to provide your secret answer. After three incorrect attempts, your account
will be locked and you will be required to contact the CDX Helpdesk to access your account.
After you click the ‘Submit’ button to confirm your password reset request, a screen will appear
confirming that your account has been reset to allow you to create a new password (see Exhibit
13-5). An email will also be sent to your primary email address used during the password reset
process. The system- generated email will contain a link, which will direct you to a screen
allowing you to create a new password (see Exhibit 13-6).
Click the link located in the email to navigate to the ‘Change System Password’ screen. Once
you have clicked the link in the email, the reset code will no longer be valid. Navigating away
from this screen will require you to go through the password reset process again. Once on the
‘Change System Password’ screen, enter a new password in the ‘New Password’ text field and
retype it into the ‘Re-enter New Password’ text field (see Exhibit 13-7). Click the ‘Submit’
button to navigate back to the main ‘MyCDX’ screen.
The following exhibit shows the screen capture for the ‘Forgot your password?’ link on the
‘Login’ screen:
Exhibit 13-2: Login Screen/Forgot Password Link

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The following exhibits show the screen captures for the ‘Password Reset’ screens:
Exhibit 13-3: Password Reset (Screen 1)

Exhibit 13-4: Password Reset (Screen 2)

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The following exhibit shows the screen capture for the ‘Password Reset’ confirmation screen:
Exhibit 13-5: Password Reset Confirmation

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The following exhibit shows the screen capture for the ‘Password Reset Confirmation’ email:
Exhibit 13-6: Password Reset Confirmation Email

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The following exhibit shows the screen capture for the ‘Change System Password’ screen:
Exhibit 13-7: Change System Password

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14

MyCDX Overview

The following section covers the management of account information for existing users. You
must log into CDX to navigate to the ‘MyCDX’ screen. From this page, you can change
information related to your user account, profile, program, and organization.
14.1

MyCDX

‘MyCDX’ is the landing page for all users upon logging into CDX. Through this central location,
the tool provides standard and role-based functionalities to enhance each user’s productivity. To
optimize the user experience, the dashboard has a tabbed navigation structure that allows you to
view and perform routine tasks with a few mouse clicks. The core tabs that are visible to all
registered users are ‘MyCDX,’ ‘Inbox,’ ‘My Profile,’ and ‘Submission History.’
The ‘MyCDX’ tab displays two sections: services and system- generated messaging for user
interaction with registered programs and notification.
The following exhibit shows the screen capture for the ‘MyCDX Homepage’ screen:
Exhibit 14-1: MyCDX Homepage

14.1.1

News and Updates

The ‘MyCDX’ tab provides system- wide and program-specific alerts, news, and updates to
inform users about upcoming or ongoing activities within CDX (see Exhibit 14-1). Messages
displayed in this section will be sorted in reverse chronology driven by a start and end date to
prevent lists from becoming too long. In instances where a message does not have an end date, it
will remain on the list. You can view older messages by clicking a hyperlink that displays a list

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of those messages. Users with pending account creations will be able to view program-specific
messages. The system- generated messages include, but are not limited to, the following:
• System outages
• Password expiration countdown
• User account validation
• Program-specific notifications
14.1.2

Services

To access a program, you must click the desired hyperlink in the ‘Role(s)’ column. The list of
programs in the ‘Role(s)’ column accommodates instances where you have multiple roles for one
program. The role may be ‘Awaiting Approval’ ( ), ‘Awaiting Digital Signature Agreement
(DSA) Approval’ (
), ‘Awaiting ESA Approval’ ( ), or ‘Active’ ( ). Icons in the ‘Status’
column will provide the additional information for a particular role. A hover message displays
the icon meaning.
Only roles that are ‘Active’ will be hyperlinked.
14.1.2.1

Manage Program Services

You can access the ‘Manage Program Services’ screen by clicking the hyperlink above the table
listing your program service roles on the ‘MyCDX’ tab (see Exhibit 14-2).
The ‘Manage Program Services’ link allows you view all of your roles in the system for your
specific organization as well as the current statuses of these roles (e.g., active, awaiting approval,
deactivated). You can also request to add new roles and program services to an existing
organization. If you want to add another organization, please refer to Section 14.3.2.
From this page, you will have the option to edit or deactivate the roles in the list. If you
deactivate a role in the list, you must provide confirmation in the pop- up window (see Exhibit
14-3). The ‘OK’ button will deactivate the chosen role. The ‘Cancel’ button will close the popup box and no action will be taken. Once a role has been deactivated, it cannot be reactivated and
you will need to request to add the role to the program service again.
You may add another role for a program flow that you are already associated to by clicking the
‘Request New Role’ link next to the existing flow, which will take you to the screen seen below
(see Exhibit 14-4). You will be directed to additional information or verification screens if the
role requires them.
If you wish to add a new program service, click the ‘Add Program Service’ button. The addition
of a new program service will direct you to the ‘Request Program Service’ screen (see Exhibit
14-5). Here you will be required to select the program service you wish to add, similar to a new
registration (see Section 4.2 ). Following the program selection, you will be required to select the
role (see Section 4.3). You will be required to complete any additional verification processes if
necessary. This method may be used to register for another role for the current organization
which you are already registered under or a new organization. To add another role for a separate
organization, you have the option to add this on the ‘User/Organization’ page.
The following exhibit shows the screen capture for the ‘Manage Program Services’ screen:
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Exhibit 14-2: Manage Program Services

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The following exhibit shows the screen capture for the ‘Deactivation Confirmation’ pop-up
window:
Exhibit 14-3: Deactivation Confirmation Pop-up Window

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The following exhibit shows the screen capture for the ‘Request a New Role’ screen:
Exhibit 14-4: Request A New Role

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The following exhibit shows the screen capture for the ‘Request Program Service’ screen:
Exhibit 14-5: Request Program Service

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The following exhibit shows the screen capture for the ‘Request Role Access’ screen:
Exhibit 14-6: Request Role Access

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The following exhibit shows the screen capture for the ‘Request New or Existing Organization’
section of the ‘Organization Information’ page:
Exhibit 14-7: Request New or Existing Organization

14.1.2.2

Nomination

For specific program flows and/or roles, nomination of another user will be allowed. To access
the nomination process, you will need to click the ‘Nominate’ link displayed in the ‘View
Details’ column (see Exhibit 14-8). If the link is not present, the program/role does not allow
nomination. Clicking the link will take you to the ‘Nominate’ screen (see Exhibit 14-9). You
will be required to enter data about the user that you wish to nominate.
• Title (required)
• First Name (required)
• Middle Initial
• Last Name (required)
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• Suffix
• Email (required)
• Re-enter Email (required)
Under the ‘Program Information’ section, the program you selected will be populated and a
‘Select Role’ dropdown menu will be populated. You will need to select the role from the
dropdown menu to complete the nomination. The ‘Role’ dropdown menu will only display roles
that you have added to your profile, and roles that allow nominations.
Under the ‘Organization Information’ section, you will need to conduct an organization search,
similar to that used during registration (see Section 4.4.2). Once all required information has
been filled out and the nomination request has been submitted, you will be directed back to the
‘Manage Program Services’ screen.
The following exhibit shows the screen capture for the ‘Nominate’ link:
Exhibit 14-8: Nominate Link

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The following exhibit shows the screen capture for the ‘Nomination’ screen:
Exhibit 14-9: Nomination Screen

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14.2

CDX Inbox

Your CDX user inbox can be accessed via the tab on top of the ‘MyCDX’ user homepage. A
sample view of a user inbox can be seen below in Exhibit 14-10. To open an inbox item, click
the hyperlink in the ‘From’ column. Deleting a message can be done by clicking the checkbox
associated with the desired message and clicking the ‘Delete’ button. To select all, click the
header checkbox located in the grey header section. Attachments may also be downloaded by
opening the message and clicking the file link located within the inbox item.

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The following exhibit shows the screen capture for the ‘User Inbox’ screen:
Exhibit 14-10: User Inbox

The items in the system ‘Inbox’ will be similar to those received at the email address you
provided during registration. While the message and title are subject to change, you can expect to
see some of the following messages in your CDX inbox:
• Subject: [Program Service Specific] ESA is attached – As part of the registration process
for some program services, you will be required to print and sign an ESA. A digital copy of
this form is available for download from this message in your user ‘Inbox.’
• Subject: eSIG-PIN Questions Ans wered – This message is to inform you that you have
successfully established your 20-5-1 question and answer sets. The email contains the five
questions you have chosen, but for security purposes, does not include your answers.
• Subject: You successfully signed a docume nt – This message will appear after you have
successfully submitted a form. It informs you that you have successfully signed a form with
CROMERR.
14.3

My Profile

From the ‘MyCDX’ page, click the ‘My Profile’ tab to edit user and organization information
(see Exhibit 14-11). The ‘My Profile’ tab provides a view of the user and organization
information that you created during registration and any additional modifications or organization
information added after registration.

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The following exhibit shows the screen capture for the ‘My Profile’ screen:
Exhibit 14-11: My Profile

14.3.1

Modify User Information

To modify any of the user profile information, you must click the ‘Modify User / Organization
Information’ button. The page will display both sections and the user will have the ability to
modify all fields except the following user information fields (see Exhibit 14-12):
• User ID
• Prefix
• First Name
• Middle Initial
• Last Name
• Suffix
For changes to the above fields, you will need to contact the CDX Helpdesk. From this screen,
you will also be able to change your password by clicking the ‘Change Password’ link.

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Another feature on this page is the ability for you to request the deactivation of your entire user
account. When you deactivate an account, you will not be able to log into CDX using that user
ID. You must contact the help desk to reactivate a previously deactivated account and roles. To
deactivate your account you will need to provide your password (see Exhibit 14-13). Since
deactivating the user account deactivates all user roles and prevents the user from accessing
CDX, only the person who knows the password should be allowed to deactivate a user account.
This also prevents users from unintentionally deactivating an account.
The following exhibit shows the screen capture for the ‘Edit User Information’ section:
Exhibit 14-12: Edit User Information

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The following exhibit shows the screen capture for the ‘User Account Deactivation’ screen:
Exhibit 14-13: User Account Deactivation

14.3.2

Modify Organization Information

The ‘My Profile’ screen described above also has the ‘Organization Details’ section seen below
in Exhibit 14-15. This section allows the user to edit current organization information and add
new organizations.
Within the ‘Organization Details’ section, you will see all the organizations to which you are
registered under. If you have more than one organization listed, you will be able to identify
which organization is flagged as your primary organization.
The ‘Organization Details’ section allows you to change information related to your
organization(s) (see Exhibit 14-16). You can navigate to this section by clicking the ‘Modify
User/Organization Information’ link. Changes can be made to each organization by clicking the
organization name, which will expand to reveal additional details. You can modify the following
fields:
• Phone Number (required)
• Phone Number Extension
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• Fax Number
Please note that your email address is not editable. To make changes to your organization contact
email you will need to contact the CDX Helpdesk. The reason for this is because a user’s email
address is linked to the ESA. In the event that a user needs to change their email address, per
CROMERR requirements, the system needs to have on record and send a notification to the old
and new email address that this change has been made.
When you click into organization information, a ‘Make Primary’ button will be displayed if you
have more than one organization associated with your account (see Exhibit 14-17). The button
will only be displayed for an organization if it is not your primary organization. Modifying your
primary organization will also change your primary email address, meaning any email
correspondences will be sent to the email address you provide for your primary organization.
You may also add a new organization from this screen by following the steps in Section 4.4.2
where searching and adding organizations are described (see Exhibit 14-18).
The following exhibit shows the screen capture for the ‘Organization Details’ section:

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Exhibit 14-14: Organization Details

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Exhibit 14-15: Organization Details

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The following exhibit shows the screen capture for the ‘Edit Organization’ screen:
Exhibit 14-16: Edit Organization

The following exhibit shows the screen capture for setting your primary organization in the ‘Set
Primary Organization’ screen:
Exhibit 14-17: Set Primary Organization

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The following exhibit shows the screen capture for the ‘Add an Organization’ screen:
Exhibit 14-18: Add an Organization

14.4

Submission History

The ‘Submission History’ tab provides a historical list of transactions for users to access. The tab
has the capability to list recent transactions from various CDX components including:
• Web History
• Next Generation Node 2.0 (NGN)
• WebLogic
• .NET node
• CROMERR
Transactions are displayed for a specific timeframe. Any transactions that occurred before the
pre-determined timeframe can be accessed by navigating to an archive of the transactions via the
‘Search’ tab.

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Details for each submission can be accessed by clicking the ‘Submission Id’ link (see Exhibit
14-19).
The following exhibit shows the screen capture for the ‘Submission History’ screen:
Exhibit 14-19: Submission History

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The following exhibit shows the screen capture for the ‘Submission Details’ screen:
Exhibit 14-20: Submission Details

14.5
14.5.1

Frequently Asked Questions
Logged In Users

This page provides users with responses to general, registration, account, and program-specific
questions about the CDX system (see Exhibit 14-21). The screen allows the user to navigate to
the responses via a top-down approach. All the topics that are covered are listed in a collapsed
view. To view the questions that are covered under a topic, click the hyperlink for that topic to
expand. Once the questions are displayed, you can click the questions hyperlink to expand and
minimize (see Exhibit 14-22).

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The following exhibits show the screen captures for the ‘Frequently Asked Questions’ screen:
Exhibit 14-21: Frequently Asked Questions

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The following exhibit shows the screen capture for questions displayed under a specific program
service on the ‘FAQ Expanded Program Service’ screen:
Exhibit 14-22: FAQ Expanded Program Service

14.5.2

CDX Application Submission Error

If a user is experiencing a challenge question/answer error message during the submission
process, the user needs to contact the help desk and request a 20-5-1 reset. When the challenge
questions are successfully reset, the user will receive an email with an authorization code, which
will allow you to reset your questions and answers. To reset your eSIG-PIN questions and
answers, login and access the ‘MyCDX’ screen. While this authorization code is active, you will
see a link on the right- hand side under the ‘Alert’ section to reset your eSIG-PIN. The link will
take you to a screen where you will be prompted to enter the authorization code and

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subsequently provide your new questions and answers. Please be careful when entering the
authorization code as you only have three (3) chances to enter it correctly.
The following exhibits show the screen capture for the ‘Question Reset Alert’ link:
Exhibit 14-23: CROMERR 20-5-1 Question Reset Alert

The following exhibit shows the screen capture for the ‘Authorization Code Entry’ screen:
Exhibit 14-24: CROMERR 20-5-1 Authorization Entry Code Page

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List of Acronyms
ACM
CDR
CDX
CROMERR
CSPP
DSA
EPA
ESA
EST/EDT
FAQ
FRS
FYI
ID
LOREX
LVE
MCAN
NGN
OPPT
PAIR
PII
PMN
RMAM
SNUN
TERA
TME
TMEA

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Alternative Control Measures
Chemical Data Reporting
Central Data Exchange
Cross-Media Electronic Reporting Regulation
Chemical Safety and Pesticide Programs
Digital Security Agreement
Environmental Protection Agency
Electronic Signature Agreement
Eastern Standard Time/Eastern Daylight Time
Frequently Asked Questions
Facility Registry System
For Your Information
Identification
Low Release/Low Exposure Exemption
Low Volume Exemption
Microbial Commercial Activity Notice
Next Generation Node 2.0
Office of Pollution Prevention and Toxics
Preliminary Assessment Information Rule
Personally Identifiable Information
Premanufacture Notice
Registration Maintenance Account Manager
Significant New Use Notice
TSCA Experimental Release Application
Test Market Exemption
Test Marketing Exemption Application

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File Typeapplication/pdf
File TitleCDX User Guide
AuthorRobert Parker
File Modified2013-11-20
File Created2013-11-20

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