Web Services Letter

U.S. Citizenship and Immigration Services
Office of Policy and Strategy
Washington, DC 20529

April 2014
Dear E-Verify Web Services Employer:
The U.S. Citizenship and Immigration Services (USCIS) of the Department of Homeland Security
(DHS) is conducting a study of E-Verify Web Services employers and software/application developers.
The purpose of the study is to understand whether this important program is working as intended, and
to keep USCIS aware of the software developed by Web Services employers and developers. The
results will be used by USCIS to enhance the technical documentation, customer service, and
communication for and to the E-Verify Web Services community.
We have authorized Westat, an independent social science research firm, to conduct this study.
The first part of the study is a survey of all companies that use Web services to process
employment verification. At the end of the survey, Westat will ask for permission to access and
review the graphical user interface of Web Services software/applications. Westat will conduct
this software review once permission is granted.
Westat will not provide DHS or others who are not part of the study team with any identifiable
information about companies or individuals that participate in the study, unless required by law.
I would very much appreciate your participation in this study. On behalf of USCIS, I would
also like to take this opportunity to thank you for your participation in the E-Verify
employment verification program. If you have any concerns regarding this study of the Web
Services program, please call Geoff Palmer at (202) 443-0176 or Sarah Zapolsky at (202) 2728277.

Chief, Verification Division
U.S. Citizen and Immigration Services (USCIS)