Cognitive and Psychological Research

Forms and Documents

Document Name	Status
Justification for Change, SOI-454.doc Justification for No Material/Nonsubstantive Change	2013-06-20
Generic Clearance for 2010-2013 Appendix A Consolidated Burden Hour & Cost.xls Supplementary Document	2011-02-01
Appendix B Covering Rpts 2007-2010.doc Supporting Statement B	2011-01-31
Justification Statement.doc Justification for No Material/Nonsubstantive Change	2011-01-31
Supporting Statement 2010-2013.doc Supporting Statement A	2011-01-31

IC Document Collections

IC ID	Document Title	Status
210808	SOI-466 TES Focus Groups Other-Focus Group Guides	New
210328	SOI-463 Taxpayer Experience PreTest, SOI-464 PPS & TAS Assistance Focus Groups Other-Interviews	New
210119	SOI-462 Adjustments Focus Groups Other-Focus Group Guides	New
208792	SOI-461 Publication 1 Focus Groups Other-Focus Group Guides	New
208594	SOI-459 Understanding Making Payment Decisions Other-Interview	New
208569	SOI-460 Rights & Responsibility, ACS & Form SS8 Other-Focus Group Guide	New
208263	SOI-458 E-Help Focus Groups Other-Focus Group Guides	New
207884	SOI-457 ACS/CSCO Focus Groups Other-Focus Groups	New
207627	SOI-456 AUR/CCE Focus Groups Other-Focus Group Guide	New
207577	SOI-455 Filing, Payment & Compliance Focus Groups Other-Focus Group Guides	New
206618	SOI-454 eAuthentication Usability Testing Other-Usability Guide	Modified
206257	SOI-453 2013 Taxpayer Experience Pre Test Other-Instrument	Unchanged
206032	SOI-452 Reporting Compliance Focus Groups Other-Focus Groups	Unchanged
205255	SOI-451 Field Assistance Focus Groups Other-Focus Groups	Unchanged
204947	SOI-450 Experience Qualitative Research Other-Focus Group materials	Unchanged
204760	SOI-446 Pub 523, SOI-447 Form 59465 SP, SOI-448 Form 8941, and SOI-449 Form 8958 Other-Focus Groups	Unchanged
203939	SOI-445 NAEA & AICPA Conference Focus Groups Other-Focus Groups Guides	Unchanged
203565	SOI-444 Registered Tax Preparer Initiative Focus Groups and Interviews Other-Focus Groups Interview Script and Guides	Unchanged
203262	SOI-443 Appeals Focus Groups Other-Focus Group Guides	Unchanged
202936	SOI-440 Injured Spouse Usability Study; SOI-441 Free File Focus Groups, and SOI-442 Use of Preparer Marketing Focus Groups Other-Usability Guides	Unchanged
202756	SOI-438 CAS Adjustments Usability, SOI-439 Taxpayer Experience Focus Groups Other-Usability	Unchanged
202697	SOI-436 Digital Delivery Focus Groups Other-Focus Group	Unchanged
202593	SOI-429 Taxpayer Burden, SOI-430 1099B, SOI-432 ACS, SOI-434 Education Credit, SOI-435 Persona Creation Interviews and SOI-437 Publication 17 Focus Groups Other-Focus Groups	Unchanged
202525	SOI-424 Fast Track Settlement Program, SOI-425 IRC Section 6050, SOI-426 Refund Anticipation, SOI-427 VITA Interview, and SOI-428 TPPS Usability Focus Groups Other-Focus Groups	Unchanged
202378	SOI-418 Spanish IRS.gov, SOI-421 Chinese/Spanish, SOI-422 TAS, and SOI-423 ACSS Focus Groups Other-Focus Group	Unchanged
202285	SOI-417 , SOI-419, and SOI-420 Focus Groups Other-Focus Groups	Unchanged
201881	SOI-414 through SOI-416 Other-Focus Group	Unchanged
201880	SOI-413 TAS Customer Focus Groups Other-Focus Groups	Unchanged
201173	SOI-412 Reducing Non-Required Calls to the IRS Focus Group Testing Other-Survey	Unchanged
200873	SOI-411 - W&I E-help Desk Focus Groups Other-Survey	Unchanged
200724	SOI-410 - Test the Impact and Effectiveness of Web-based Outreach Materials on Employment Tax Understanding Other-Confirmation Letter and Reminder recall	Unchanged
200314	SOI-409 - LB&I International Individual Compliance (IIC) Other-Survey/Focus Group	Unchanged
199818	SOI-407 - SB/SE ACS Focus Groups; SOI-408 - SB/SE CSCO Focus Groups Other-Survey	Unchanged
198729	SOI-392C - Focus Group Screener and Guideline for Internal Revenue Service (IRS) Taxpayer Segmentation Study Change Request Other-Survey	Unchanged
198365	SOI-406 - Focus Group for TFP Tax Forms & Publication Landing Page and Product Page Other-Focus Group	Unchanged
197887	SOI-404 - TPPS Nationwide Usability Study; SOI-405 - IRS Post-Filing: Processes and Taxpayer Representation Other-Survey/Focus Group	Unchanged
197460	SOI-395 - Chinese LEP ; SOI-396- IRS SB/SE; SOI-397- Employee Plans; SOI-398- Sch D & 8949; SOI-399- 1040; SOI-400- Sch C & E; SOI-401- SB HCTC; SOI-402- TAS; SOI-403-SB/SE Other-Survey	Unchanged
196304	SOI-393 - Field Assistance Customer Comment Focus Groups 2011; SOI-394 - SB/SE Excise Phone Focus Group Recruiting Other-Survey	Unchanged

ICR Details

OMB Control No: 1545-1349	ICR Reference No: 201306-1545-062
Status: Historical Active	Previous ICR Reference No: 201101-1545-022
Agency/Subagency: TREAS/IRS	Agency Tracking No:
Title: Cognitive and Psychological Research
Type of Information Collection: No material or nonsubstantive change to a currently approved collection	Common Form ICR:  No
Type of Review Request: Regular
OIRA Conclusion Action: Approved without change	Conclusion Date: 06/20/2013
	Date Received in OIRA: 06/20/2013
Terms of Clearance:

	Inventory as of this Action	Requested	Previously Approved
Expiration Date	04/30/2014	04/30/2014	04/30/2014
Responses	225,000	0	225,000
Time Burden (Hours)	112,500	0	112,500
Cost Burden (Dollars)	0	0	0

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Abstract: The proposed research will improve the quality of the data collection by examining the psychological and cognitive aspects of methods and procedures such as: interviewing processes, forms redesign, survey and tax collection technology and operating procedures (internal and external in nature).

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Authorizing Statute(s): None

Citations for New Statutory Requirements: None

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Associated Rulemaking Information
RIN:	Stage of Rulemaking:	Federal Register Citation:	Date:
	Not associated with rulemaking

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Federal Register Notices & Comments
60-day Notice:	Federal Register Citation:	Citation Date:
	75 FR 56657	09/16/2010
30-day Notice:	Federal Register Citation:	Citation Date:
	76 FR 10664	02/25/2011
Did the Agency receive public comments on this ICR? No

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Number of Information Collection (IC) in this ICR: 38

IC Title	Form No.	Form Name
SOI-466 TES Focus Groups
SOI-460 Rights & Responsibility, ACS & Form SS8
SOI-414 through SOI-416
SOI-411 - W&I E-help Desk Focus Groups
SOI-412 Reducing Non-Required Calls to the IRS Focus Group Testing
SOI-417 , SOI-419, and SOI-420 Focus Groups
SOI-446 Pub 523, SOI-447 Form 59465 SP, SOI-448 Form 8941, and SOI-449 Form 8958
SOI-445 NAEA & AICPA Conference Focus Groups
SOI-453 2013 Taxpayer Experience Pre Test
SOI-457 ACS/CSCO Focus Groups
SOI-393 - Field Assistance Customer Comment Focus Groups 2011; SOI-394 - SB/SE Excise Phone Focus Group Recruiting
SOI-424 Fast Track Settlement Program, SOI-425 IRC Section 6050, SOI-426 Refund Anticipation, SOI-427 VITA Interview, and SOI-428 TPPS Usability Focus Groups
SOI-452 Reporting Compliance Focus Groups
SOI-458 E-Help Focus Groups
SOI-440 Injured Spouse Usability Study; SOI-441 Free File Focus Groups, and SOI-442 Use of Preparer Marketing Focus Groups
SOI-404 - TPPS Nationwide Usability Study; SOI-405 - IRS Post-Filing: Processes and Taxpayer Representation
SOI-455 Filing, Payment & Compliance Focus Groups
SOI-413 TAS Customer Focus Groups
SOI-444 Registered Tax Preparer Initiative Focus Groups and Interviews
SOI-463 Taxpayer Experience PreTest, SOI-464 PPS & TAS Assistance Focus Groups
SOI-461 Publication 1 Focus Groups
SOI-410 - Test the Impact and Effectiveness of Web-based Outreach Materials on Employment Tax Understanding
SOI-406 - Focus Group for TFP Tax Forms & Publication Landing Page and Product Page
SOI-456 AUR/CCE Focus Groups
SOI-418 Spanish IRS.gov, SOI-421 Chinese/Spanish, SOI-422 TAS, and SOI-423 ACSS Focus Groups
SOI-409 - LB&I International Individual Compliance (IIC)
SOI-443 Appeals Focus Groups
SOI-459 Understanding Making Payment Decisions
SOI-462 Adjustments Focus Groups
SOI-429 Taxpayer Burden, SOI-430 1099B, SOI-432 ACS, SOI-434 Education Credit, SOI-435 Persona Creation Interviews and SOI-437 Publication 17 Focus Groups
SOI-454 eAuthentication Usability Testing
SOI-451 Field Assistance Focus Groups
SOI-450 Experience Qualitative Research
SOI-438 CAS Adjustments Usability, SOI-439 Taxpayer Experience Focus Groups
SOI-436 Digital Delivery Focus Groups
SOI-407 - SB/SE ACS Focus Groups; SOI-408 - SB/SE CSCO Focus Groups
SOI-395 - Chinese LEP ; SOI-396- IRS SB/SE; SOI-397- Employee Plans; SOI-398- Sch D & 8949; SOI-399- 1040; SOI-400- Sch C & E; SOI-401- SB HCTC; SOI-402- TAS; SOI-403-SB/SE
SOI-392C - Focus Group Screener and Guideline for Internal Revenue Service (IRS) Taxpayer Segmentation Study Change Request

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ICR Summary of Burden

	Total Approved	Previously Approved	Change Due to New Statute	Change Due to Agency Discretion	Change Due to Adjustment in Estimate	Change Due to Potential Violation of the PRA
Annual Number of Responses	225,000	225,000	0	0	0	0
Annual Time Burden (Hours)	112,500	112,500	0	0	0	0
Annual Cost Burden (Dollars)	0	0	0	0	0	0

Burden increases because of Program Change due to Agency Discretion: No

Burden Increase Due to:

Burden decreases because of Program Change due to Agency Discretion: No

Burden Reduction Due to:

Short Statement:

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Annual Cost to Federal Government: $25

Does this IC contain surveys, censuses, or employ statistical methods? No

Is the Supporting Statement intended to be a Privacy Impact Assessment required by the E-Government Act of 2002? No

Is this ICR related to the Affordable Care Act [Pub. L. 111-148 & 111-152]? No

Is this ICR related to the Dodd-Frank Wall Street Reform and Consumer Protection Act, [Pub. L. 111-203]? No

Is this ICR related to the American Recovery and Reinvestment Act of 2009 (ARRA)? No

Is this ICR related to the Pandemic Response? Uncollected

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Common Form ICR:  No

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On behalf of this Federal agency, I certify that the collection of information encompassed by this request complies with 5 CFR 1320.9 and the related provisions of 5 CFR 1320.8(b)(3).

The following is a summary of the topics, regarding the proposed collection of information, that the certification covers:

(a) It is necessary for the proper performance of agency functions;

(b) It avoids unnecessary duplication;

(c) It reduces burden on small entities;

(d) It uses plain, coherent, and unambiguous language that is understandable to respondents;

(e) Its implementation will be consistent and compatible with current reporting and recordkeeping practices;

(f) It indicates the retention periods for recordkeeping requirements;

(g) It informs respondents of the information called for under 5 CFR 1320.8 (b)(3) about:

(i) Why the information is being collected;

(ii) Use of information;

(iii) Burden estimate;

(iv) Nature of response (voluntary, required for a benefit, or mandatory);

(v) Nature and extent of confidentiality; and

(vi) Need to display currently valid OMB control number;

(h) It was developed by an office that has planned and allocated resources for the efficient and effective management and use of the information to be collected.

(i) It uses effective and efficient statistical survey methodology (if applicable); and

(j) It makes appropriate use of information technology.

If you are unable to certify compliance with any of these provisions, identify the item by leaving the box unchecked and explain the reason in the Supporting Statement.

Certification Date: 06/20/2013

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