Cognitive Interviews associated with the NSF Survey of Nonprofit Research Activities

SRS-Generic Clearance of Survey Improvement Projects for the Division of Science Resources Statistics

Attachment B

Cognitive Interviews associated with the NSF Survey of Nonprofit Research Activities

OMB: 3145-0174

Document [pdf]
Download: pdf | pdf
Attachment B
Survey of Nonprofit Research Activities
Cognitive Interview Protocol and Recruitment Materials

Re:	
  National	
  Science	
  Foundation	
  Study	
  of	
  Nonprofits	
  	
  
Dear	
  ,
One	
  of	
  the	
  responsibilities	
  of	
  the	
  National	
  Science	
  Foundation	
  (NSF)	
  is	
  to	
  provide	
  a	
  clearinghouse	
  
of	
  data	
  on	
  the	
  U.S.	
  research	
  enterprise.	
  I	
  am	
  writing	
  to	
  request	
  your	
  assistance	
  in	
  testing	
  a	
  
questionnaire	
  to	
  collect	
  data	
  on	
  research	
  activities	
  from	
  the	
  nonprofit	
  sector,	
  a	
  sector	
  that	
  has	
  
not	
  been	
  measured	
  for	
  some	
  time.	
  Our	
  questionnaire	
  was	
  developed	
  following	
  a	
  series	
  of	
  
interviews	
  and	
  meetings	
  with	
  other	
  nonprofits,	
  researchers,	
  potential	
  data	
  users,	
  and	
  others.	
  
We	
  are	
  interested	
  in	
  visiting	
  a	
  variety	
  of	
  nonprofit	
  organizations	
  to	
  discuss	
  the	
  questionnaire,	
  find	
  
out	
  whether	
  the	
  questions	
  it	
  contains	
  are	
  easy	
  to	
  understand	
  and	
  answer,	
  and	
  assess	
  the	
  relative	
  
ease	
  or	
  difficulty	
  in	
  reporting	
  the	
  requested	
  data.	
  
NSF	
  has	
  partnered	
  with	
  ICF	
  International	
  to	
  carry	
  out	
  this	
  study.	
  Within	
  the	
  next	
  few	
  days,	
  a	
  
member	
  of	
  the	
  ICF	
  project	
  team	
  will	
  call	
  you	
  to	
  discuss	
  the	
  study	
  and	
  schedule	
  a	
  time	
  for	
  a	
  
meeting.	
  We	
  will	
  be	
  in	
  the	
  	
  area	
  during	
  the	
  week	
  of	
  .	
  If	
  you	
  would	
  
prefer	
  to	
  contact	
  ICF	
  directly,	
  please	
  use	
  the	
  information	
  below.
	
  
	
  
recruiter’s	
  name@icfi.com	
  
If	
  you	
  have	
  any	
  questions	
  about	
  this	
  study,	
  please	
  contact	
  me	
  at	
  rbritt@nsf.gov	
  or	
  at	
  (703)	
  292-­‐
7765.	
  
Sincerely,	
  
	
  
Ronda	
  Britt	
  
Project	
  Officer,	
  Survey	
  of	
  Nonprofit	
  Research	
  Activities	
  	
  
National	
  Center	
  for	
  Science	
  and	
  Engineering	
  Statistics	
  
National	
  Science	
  Foundation	
  

	
  

	
  

NPRA	
  Cognitive	
  Interview	
  Recruitment	
  Script	
  
NPO	
  Name:	
  [insert	
  name]	
  	
  
Address:	
  [insert	
  address]	
  	
  
City	
  and	
  State:	
  [insert	
  city/state]	
  
Contact	
  Person:	
  [insert	
  point	
  of	
  contact]	
  
Phone	
  number:	
  [insert	
  phone]	
  
E-­‐mail	
  address:	
  [insert	
  address]	
  
NPO	
  Web	
  site:	
  [insert	
  website]	
  
Hello,	
  my	
  name	
  is	
  .	
  I	
  am	
  calling	
  from	
  ICF	
  International	
  for	
  the	
  National	
  Science	
  
Foundation.	
  May	
  I	
  speak	
  to	
  .	
  
If	
  a	
  receptionist/gatekeeper	
  asks,	
  “What	
  is	
  this	
  in	
  regards	
  to?”	
  say:	
  	
  Within	
  the	
  last	
  week,	
  NSF	
  sent	
  an	
  
e-­‐mail	
  to	
  	
  requesting	
  a	
  meeting	
  to	
  discuss	
  the	
  Survey	
  of	
  Nonprofit	
  Research	
  Activities.	
  	
  	
  I	
  am	
  
following	
  up	
  on	
  this	
  e-­‐mail.	
  
□	
  Yes	
  [Continue]	
  
□	
  No	
  [If	
  the	
  person	
  is	
  unavailable.	
  Do	
  not	
  leave	
  a	
  message.	
  If	
  someone	
  other	
  than	
  the	
  person	
  answers,	
  
ask	
  when	
  can	
  I	
  call	
  back?	
  ___________________	
  ]	
  
If	
  you	
  are	
  transferred	
  to	
  the	
  person	
  by	
  a	
  gatekeeper/receptionist,	
  say:	
  
Hello,	
  my	
  name	
  is	
  .	
  I	
  am	
  calling	
  from	
  ICF	
  International	
  for	
  the	
  National	
  Science	
  
Foundation.	
  Thank	
  you	
  for	
  taking	
  my	
  call.	
  	
  In	
  the	
  past	
  week,	
  you	
  should	
  have	
  received	
  an	
  e-­‐mail	
  from	
  
Ronda	
  Britt	
  at	
  NSF	
  about	
  a	
  new	
  survey	
  of	
  Nonprofit	
  Research	
  Activities.	
  	
  	
  	
  	
  
As	
  mentioned	
  in	
  the	
  e-­‐mail,	
  NSF	
  has	
  partnered	
  with	
  ICF	
  International	
  to	
  develop	
  and	
  administer	
  the	
  
survey.	
  After	
  conducting	
  preliminary	
  research,	
  we	
  have	
  drafted	
  the	
  survey	
  and	
  would	
  like	
  to	
  test	
  it	
  with	
  
your	
  organization	
  to	
  make	
  sure	
  that	
  the	
  questions	
  are	
  understandable	
  and	
  easy	
  to	
  answer.	
  Based	
  on	
  a	
  
review	
  of	
  your	
  organization’s	
  website,	
  it	
  appears	
  that	
  [NPO	
  name]	
  [conducts/funds]	
  activities	
  that	
  NSF	
  
would	
  like	
  to	
  know	
  more	
  about.	
  [Mention	
  relevant	
  specific	
  activities	
  of	
  NPO	
  as	
  needed].	
  
We	
  would	
  like	
  to	
  set	
  up	
  a	
  more	
  detailed	
  interview	
  with	
  you	
  or	
  someone	
  you	
  designate	
  at	
  your	
  office	
  to	
  
go	
  over	
  the	
  draft	
  survey	
  with	
  you	
  and	
  get	
  your	
  opinions	
  about	
  the	
  questions.	
  For	
  example,	
  we	
  are	
  
interested	
  in:	
  	
  
•
•
•

How	
  you	
  interpret	
  the	
  questions,	
  	
  	
  
Your	
  understanding	
  of	
  certain	
  words	
  and	
  phrases,	
  
How	
  easy	
  or	
  difficult	
  it	
  is	
  to	
  answer	
  the	
  questions,	
  

Draft Recruitment Script
May 14, 2015

	
  

Page 1

•

Whether	
  the	
  information	
  asked	
  for	
  and	
  the	
  information	
  your	
  organization	
  maintains	
  
allows	
  you	
  to	
  answer	
  the	
  questions.	
  	
  

	
  
We	
  will	
  have	
  a	
  small	
  team	
  of	
  researchers	
  in	
  your	
  area	
  between	
  .	
  	
  The	
  
interview	
  should	
  take	
  about	
  90	
  minutes,	
  and	
  you	
  will	
  not	
  need	
  to	
  prepare	
  anything	
  ahead	
  of	
  time.	
  	
  
[One/Two]	
  people	
  will	
  be	
  coming	
  with	
  me.	
  [As	
  appropriate,	
  say:	
  	
  	
  from	
  the	
  National	
  
Science	
  Foundation	
  is	
  coming	
  as	
  well	
  as	
  another	
  person	
  on	
  my	
  staff	
  who	
  will	
  be	
  taking	
  notes	
  for	
  me.	
  
	
  is	
  coming	
  to	
  listen	
  first-­‐hand	
  to	
  what	
  you	
  have	
  to	
  say	
  and	
  will	
  be	
  happy	
  to	
  
answer	
  questions	
  you	
  may	
  have	
  about	
  NSF’s	
  interest	
  in	
  this	
  study.]	
  Can	
  we	
  schedule	
  an	
  interview	
  with	
  
you	
  or	
  other	
  representatives	
  from	
  your	
  organization?	
  
□	
  Yes	
  [Continue	
  to	
  the	
  end	
  to	
  schedule	
  meeting	
  and	
  verify	
  contact	
  information.]	
  
□	
  No	
  	
  [Say:	
  “Thank	
  you	
  for	
  your	
  time.	
  Good-­‐bye.”]	
  
	
  
Great!	
  I	
  would	
  like	
  to	
  set	
  up	
  a	
  date	
  and	
  time	
  for	
  our	
  meeting.	
  
	
  

Draft Recruitment Script
May 14, 2015

	
  

	
  

Page 2

Dear	
  [point	
  of	
  contact],	
  
	
  	
  
This	
  e-­‐mail	
  serves	
  as	
  confirmation	
  of	
  the	
  time	
  and	
  location	
  for	
  our	
  interview	
  to	
  discuss	
  the	
  National	
  
Science	
  Foundation’s	
  (NSF)	
  Survey	
  of	
  Nonprofit	
  Research	
  Activities.	
  	
  	
  	
  	
  	
  	
  
	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  
Interview	
  Date	
  and	
  Time:	
  
[day	
  of	
  week],	
  [month]	
  [date],	
  2015,	
  [time]	
  a.m./p.m.	
  
Name/Title	
  

[Name/title	
  of	
  Interviewee]	
  

Location:	
  

[NPO	
  name,	
  address,	
  city,	
  state	
  zip]	
  

Phone	
  Number:	
  
[phone	
  number]	
  
	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  
It	
  is	
  not	
  necessary	
  for	
  you	
  to	
  prepare	
  anything	
  prior	
  to	
  our	
  meeting,	
  which	
  will	
  last	
  about	
  90	
  minutes.	
  
We	
  will	
  walk	
  through	
  the	
  survey	
  together,	
  and	
  I	
  will	
  ask	
  how	
  you	
  would	
  respond	
  to	
  the	
  questions.	
  For	
  
the	
  most	
  part,	
  we	
  are	
  interested	
  in:	
  	
  
•

Your	
  interpretation	
  of	
  the	
  questions,	
  	
  	
  

•

Your	
  understanding	
  of	
  certain	
  words	
  and	
  phrases,	
  

•

How	
  easy	
  or	
  difficult	
  it	
  is	
  to	
  answer	
  the	
  questions,	
  

•

Whether	
  the	
  information	
  asked	
  for	
  and	
  the	
  information	
  your	
  organization	
  maintains	
  
allows	
  you	
  to	
  answer	
  the	
  questions.	
  	
  

	
  	
  
Two	
  members	
  of	
  the	
  ICF	
  team	
  and	
  possibly	
  a	
  representative	
  from	
  NSF	
  will	
  be	
  traveling	
  to	
  your	
  area	
  to	
  
conduct	
  this	
  interview.	
  If	
  you	
  need	
  to	
  reschedule,	
  please	
  contact	
  me	
  as	
  soon	
  as	
  possible	
  using	
  the	
  
contact	
  information	
  below.	
  
	
  	
  
Thank	
  you	
  for	
  your	
  time	
  and	
  we	
  look	
  forward	
  to	
  meeting	
  you	
  [if	
  necessary	
  add	
  other	
  name].	
  	
  
	
  	
  
[Insert	
  your	
  name	
  name]	
  
NSF	
  Survey	
  of	
  Nonprofit	
  Research	
  Activities	
  
ICF	
  International	
  
[Your	
  phone]	
  
[Your	
  cell	
  phone]	
  
[Your	
  email]	
  
	
  

Date:	
  [insert	
  date]	
  
Time:	
  [insert	
  time]	
  
Confirm	
  the	
  following	
  information:	
  
Complete	
  address:	
  [insert	
  address]	
  
Phone	
  number:	
  [insert	
  phone]	
  
E-­‐mail	
  address:	
  [insert	
  email]	
  
Name	
  of	
  individual(s)	
  we	
  will	
  meet:	
  [insert	
  name	
  of	
  interviewee]	
  	
  
I	
  will	
  send	
  you	
  an	
  e-­‐mail	
  confirming	
  the	
  date	
  and	
  time	
  of	
  our	
  meeting.	
  When	
  you	
  receive	
  this	
  
confirmation,	
  if	
  you	
  feel	
  that	
  another	
  individual	
  in	
  the	
  organization	
  could	
  add	
  to	
  our	
  discussion,	
  please	
  
feel	
  free	
  to	
  invite	
  him/her.	
  	
  
Finally,	
  just	
  a	
  reminder	
  this	
  research	
  is	
  being	
  conducted	
  by	
  the	
  National	
  Science	
  Foundation	
  to	
  test	
  a	
  
new	
  survey	
  of	
  Nonprofit	
  Research	
  Activities.	
  Your	
  participation	
  is	
  voluntary,	
  and	
  the	
  names	
  of	
  the	
  
individual(s)	
  who	
  participate	
  will	
  remain	
  confidential.	
  
Our	
  discussion	
  should	
  last	
  no	
  more	
  than	
  90	
  minutes.	
  If	
  you	
  have	
  any	
  questions,	
  please	
  contact	
  me	
  at:	
  	
  
[State	
  your	
  name	
  again,	
  phone	
  number,	
  and	
  e-­‐mail	
  address.]	
  	
  
Again,	
  thank	
  you	
  very	
  much	
  for	
  your	
  time	
  and	
  for	
  agreeing	
  to	
  participate	
  in	
  this	
  research.	
  We	
  will	
  see	
  
you	
  on	
  [insert	
  date,	
  time,	
  and	
  location].	
  

Draft Recruitment Script
May 14, 2015

	
  

Page 3

Draft	
  Cognitive	
  Interview	
  Protocol:	
  NPRA	
  Survey	
  
	
  
NPO:

Interviewer’s Name:

Date:

Note taker’s Name:

Person interviewed:

Thank you for agreeing to help us out today. My name is Arlen/Bryan and I work for ICF, a
research company based in the Washington, DC area.  will be taking notes for
me. I’d also like to introduce you to  from the National Science Foundation’s
National Center for Science and Engineering Statistics (NCSES). [NCSES staff to provide brief
introduction or Arlen/Bryan to say: As one of 13 federal statistical agencies, NCSES designs
and administers national surveys on the U.S. science and engineering enterprise.]
ICF is working with NCSES to develop a survey to collect information from nonprofit
organizations such as yours. In addition to asking for some general information about your
organization, this survey will collect information about research performed and/or funded by
nonprofit organizations.
Currently we are nearing the final stages of the design phase, and our purpose today and over
the next few weeks will be to better understand if the survey and its questions elicit the
information from nonprofits that we are seeking. Today, I will share with you a copy of a letter
from NSF announcing the survey as well as a draft of the survey. I’ll be asking you for your
opinions about the letter and survey. While we are testing the survey using paper forms, the
finalized survey will be conducted online.
Because our goal is to test the instrument, I’m more interested in your understanding of the
content of the letter and the survey questions than I am in your answers. After we go through
the letter and sections of the survey, I’ll ask your opinions about some of the survey items—
about how the questions are worded, if they are easy to understand, whether or not certain
words and response categories are clear and appropriate, and if the information asked for and
the information your organization maintains allows you to answer the question. Your input will
help us make improvements to the letter and survey before we launch it in early 2016.
Before we begin I want to review some information with you before we start.
•

Your participation in this discussion is voluntary.

•

The information you give us today will not be associated with your name or the name of
your organization.

•

The interview should last about 90 minutes.

•

We like to audio record this interview so that we have all your comments. Is that okay
with you/everyone?

[If Yes:] I have a consent form for you to read and sign. [Distribute form]

1	
  
	
  

Draft	
  Cognitive	
  Interview	
  Protocol:	
  NPRA	
  Survey	
  
	
  
If anyone does not give permission to audio record the interview, please do not tape the
meeting. Verify that it’s okay for Haley/Codi to take notes.
Do you have any questions before we begin?

I.

Icebreaker

Before we begin the interview, I’d like to learn a little more about your organization.
1. Briefly, how would be describe the type of work/activities your organization does?
2. How would you describe your role?
II. Initial Letter from NSF
Hand participant a copy of the initial letter and attachment.
Please take a couple of minutes to read the letter and attachment. Once you’ve finished I’m
going to talk to you about how easy or difficult it was to understand, its relevance, and so forth.
3. Let’s talk for a few minutes about the letter. This is something that would have come in
the mail. I’m interested in your overall thoughts about the letter. Is this something you
would have read had you received it?
a. In your own words, what do you think the purpose of this survey is?
b. In your own words, what does the third paragraph convey to you? Would this
information make you more or less likely to consider completing the survey?
Would you be interested in seeing survey findings for individual nonprofits like
yours in the future?
c. Mention was made of a handout. Is this something you would likely read? Scan?
or Would not look at it?
d. If you were uncertain about the validity of this survey, what would you do?
e. If you had questions, how likely would you be to contact us? Which would you do
first – phone or email? Who do you think would be answering your questions –
someone at NSF or at ICF? Does it matter?
4. Is there any information that is missing from the letter? OR is there any information that
is not needed? If so what is missing/needs to be added?
5. Who in your organization should the letter be sent to? What would happen to this letter if
it was sent to the wrong person in your organization?
6. After reading the letter and attachment, how likely would you be (or someone else be) to
complete the survey?
7. Let’s take a quick look at the attachment that was included with the letter. Is it helpful to
see the list of topics that will be covered in the survey, or is it not helpful? Why/why not?
Looking at the list of topics, are there any that you are unclear or that leave you
wondering?
2	
  
	
  

Draft	
  Cognitive	
  Interview	
  Protocol:	
  NPRA	
  Survey	
  
	
  
8. On the back of the page is titled, Research Definition and Guidance. Right now I’m
interested in your initial reactions. – (initial thoughts on clarity, comprehensiveness.
We’re going to talk about this in more detail in a few minutes.
9. One final question about the letter. This letter is important and we want to make sure it is
opened and read. What suggestions do you have that would make you/your assistant
more likely to open and read this letter (e.g., with NSF return address, business
envelope, legal envelope, envelope in a different color).
Now, I’d like to go through the questions on the survey. Give participant a copy of the survey.
The survey is organized into different sections. I’d like you to read each question and tell me
your answer. Some questions may not be relevant. If you come to one of those, please briefly
explain why. If a question is relevant, but one that you cannot answer without more information,
I’ll ask you to explain how you would go about getting the information. When we get to the end
of a section, I’m going to ask you a few follow up questions.
Cover Page
Please take a moment to read through the first page. When you’re finished, I’ll ask you a few
questions.
1. What did you think of starting the letter with, “Dear Nonprofit Executive/Research
Director?”
2. Is there enough information on the cover page of the survey for you to understand:
a. Who is conducting the survey?
b. The purpose of the survey?
c. Is there anything else you would add?

General Information
Now, please complete page 2. Please read each question out loud, and talk your way through
the answer. When you’re finished with this page, I’ll ask you a few questions.
1. Instructions: What do you think is meant by “all units” in the second sentence: “For the
purposes of this survey, your organization is defined as all units in your IRS Form 990
filing.”
2. Question #2: What was your total operating budget (excluding capital construction costs)
for FY 2014.

a. What does “total operating budget” mean to you? Does your organization include
or exclude capital construction costs when reports its total operating budget?
i. How would you go about finding this information?
ii. How easy or difficult is it to get this information?
3. Question #3: In what month and year did your organization’s FY 2014 begin and end?
3	
  
	
  

Draft	
  Cognitive	
  Interview	
  Protocol:	
  NPRA	
  Survey	
  
	
  
How do you interpret “Fiscal Year 2014?”
(Interviewer should note how respondent marks their answer. Specifically, do they
provide a 2-digit month, or do something else (and if so, what)?)
4. Question #4: How many FTEs are currently employed by your organization?
What is your reaction to the definition of Full Time Equivalent (FTE)?
a. Is it helpful to have a definition?
b. Was the example helpful or not helpful?
c. Where would this information come from? What records would you look at,
and/or what people would you talk to in order to get it?
d. How easy or difficult is it to provide this information?
e. Would you be able to provide an exact figure or would you provide an estimate?
i. Are there any types of employees that you would not include in your FTE
count? (e.g., consultants, employees from a temp company, volunteers,
students)
ii. How do you count temporary employees? (Would temporary employees
get counted when you are responding to this question? Student
assistants?)
f.

Which data is more easily available in your records: the number of FTEs, or a
headcount of employees?

5. Looking back at the four questions in this section, are these questions you can:
a. Answer immediately – off the top of your head?
b. Need to check with someone else?
c. Need to check files/database(s)
d. Wouldn’t know where to get the answer?
Research Definition and Guidance
Let’s look at page 3 next. Again, please tell me what you’re reading and thinking. I’ll ask you a
few questions when you’re done.
1. Instruction: Let’s talk about the first two sentences at the top of the page. Did you
happen to read them before you looked at the rest of the page?
2. Let’s take a closer look what’s in the white box.
a. By research we mean: This survey is about research your organization
performs and/or funds.
i.

In your own words, what do you think research is?

ii.

What does experimental development mean to you?
4	
  

	
  

Draft	
  Cognitive	
  Interview	
  Protocol:	
  NPRA	
  Survey	
  
	
  
iii.

What’s your reaction to the definition provided?

b. Research activities must be … take a look at the list.
i.

What do you think of the bolded words and their explanation? Are they
clear or confusing? If confusing, what suggestions can you offer to make
the information clearer?

ii.

Of the activities your organization identifies as research, do all of these
criteria (e.g., novel, creative, uncertain …) apply? If they say no ask,
Which criteria do not apply? Why?

iii.

Is anything missing?

iv.

Can anything be removed or combined with another?

c. Research can include projects that … take a look at the list
i.

Are there any bullets that you find confusing? If yes, which one(s)?
Please explain what is unclear.

ii.

Are there any bullets that you do not feel are not examples of what
research might include? If so, which one(s)? Why?

iii.

Is there anything you would add to the list?

d. Example of project that may meet the criteria or most likely do not meet the
criteria for research
i.

What is your reaction to the examples provided? Is this helpful?

ii.

Are there any that you think need to be added to either list (may meet or
most likely do not meet)? Anything that you would remove from either
list?

iii.

Are there any listed as most likely do not meet the criteria for research
that you think belong on the may meet the criteria for research?

3. Question 5: Considering the guidance above, did your organization perform any research
in FY 2014?

a. In your own words, what is question 5 asking?
i.

If needed ask: What does the term subrecipients mean to you?

b. How easy or difficult is it to answer this question?
c. Is this something you can answer off the top of your head? If no, please explain
why not.
4. Question 6: Considering the guidance above, did your organization fund research
activities performed outside your organization in FY 2014?

a. In your own words, what is question 6 asking?
b. How easy or difficult is it to answer this question?

5	
  
	
  

Draft	
  Cognitive	
  Interview	
  Protocol:	
  NPRA	
  Survey	
  
	
  
c. Is this something you can answer off the top of your head? If no, please explain
why not.
5. Before we leave these two questions, did you refer to the definition of research at the top
of the page before you answered:
a. Q5 – why/why not?
b. Q6 – why/why not?
c. How helpful was it to have the definition of research and examples above these
two questions?
Research Performance and Funding Graphic
6. At this time, I will be sharing a graphic that we have created that we are considering
including with the survey materials. What do you feel like this graphic is telling you?
7. What are your overall reactions to this page?
8. How do you feel about seeing a graphic like this on a government survey?
9. What does the title “Your Organization’s Total R&D” mean to you?
10. (Repeat the following questions for each of the icons of interest:)
a. How do you interpret this image/icon?
b. Do you find these icons/images confusing?
c. Would a text-based diagram be more or less confusing? How so?
11. What is the word “internal” indicating to you? How about “external”?
o

Where would be the best location for these terms?

12. Where would you expect to see an image like this?

Interviewer/Notetaker – for respondents who answered “No” to Q5 and “Yes” to Q6, observe if
the person had any difficulty going to Q 15. Also, when respondent goes to page 4, observe and
note any seeming confusion about the instructions at the top of the page. Finally, note if the
respondent referred to page 3 – the definition when answering any of the questions (Q7-Q14).
Research Performance
Please read each question and let me know your answer. Some of these questions will ask you
to provide a dollar amount. It’s not necessary to provide the figure itself, but please tell me
how/where you would go about finding the figure.

6	
  
	
  

Draft	
  Cognitive	
  Interview	
  Protocol:	
  NPRA	
  Survey	
  
	
  

For each question, ask if he/she could:
a. Answer immediately – off the top of your head?
b. Need to check with someone else?
c. Need to check files/database(s)
d. Need to compile or calculate a response?
e. Wouldn’t know where to get the answer?

1. Let’s look at the instructions at the top of page 4.
a. Are these instructions clear?
b. Is it useful to include a reminder to refer to page 3 for guidance on what is
included in research?
c. Is there anything we could do to make the instructions more helpful?
2. Question 7: In FY 2014, how much did your organization spend on research performed by
your employees or subrecipients?

a. In your own words, what do you think this question is asking for?
i. (Only ask if you respondent has not shared this information in Q5). What
does the term “subrecipient” mean to you?
b. What does the term “expenditures” mean to you?
c. What does the phrase “related indirect costs” mean to you?
d. Does the information asked for and the information your organization maintains
allow you to answer the question? (Note if the respondent seems confident in
their response)
i. How easy or difficult would it be to answer this question?

7	
  
	
  

Draft	
  Cognitive	
  Interview	
  Protocol:	
  NPRA	
  Survey	
  
	
  
3. Question 8: Of the amount reported in question 7 how much was paid to
subrecipients/subcontractors in FY 2014?

a. What does the term “subrecipients” mean to you? Is this the same as
subcontractors? Why/why not?
b. Does the information your organization maintains allow you to answer the
question?
i. How easy or difficult would it be to answer this question?
4. Question 9: What were the sources of funding for research performed in FY 2014?
a. How easy or difficult is it to separately report the amounts provided by each
source of funding for research performed?
i. How easy or difficult is it to provide these amounts for FY 2014?
ii. Is this information you have or would you provide an estimate?
b. Let’s look at the descriptions of the different sources of funding. (Note – ask if
descriptions are clear, relevant to their organization)
i. (a) Federal government: What does the statement “include federal funds
passed through from another organization or institution mean to you?
ii. (e) Internal funds, including endowment. What does the term “internal
funds” mean to you? Would you generally include endowments,
donations, or other unrestricted sources? Why/why not?
iii. (f) Individual donors – how easy or difficult would it be for you to report
the amount a donation specifically designated for research? Is this
information you have readily available?
iv. Looking at the lists of sources, are these any other major sources of
funding for research that you think we should include? If yes, what are
they?
v. What are some examples of what fits the “Other” category?
vi. Does this organization receive research funding from any foreign entities?
If so…
1. Did you report them in this question? (If so, where?)
2. If we had asked for foreign sources of research funding
separately, how easy or difficult would it be for you to provide that
information?
5. Question 10: If your organization has individual donation for research of $1M or more in
FY 2014, please list the donor names and the amount donated.

NSF is interested in learning more about individual donations for research that are $1
million dollars or more in FY 2014.
a. How easy or difficult is it to separately report individual donations of $1M or more
in FY 2014?
b. How easy or difficult is it to identify donations of $1M or more that were
earmarked for research activities only?

8	
  
	
  

Draft	
  Cognitive	
  Interview	
  Protocol:	
  NPRA	
  Survey	
  
	
  
c. Would you include unrestricted donations greater than $1M for which at least
$1M was spent on research activities in FY 2014?
d. Would your organization provide the names of the individual donors? If no, would
you be willing to provide the individual amounts over 1 million donated, listing the
donation as anonymous?
i. Is this information you have or would you provide estimates?
6. Question 11: In your own words, briefly describe the types of research performed within
your organization.

a. How do you interpret the phrase “types of research performed?”
b. How much information would you provide?
i. We put bullets in. What does this indicate to you?
7. Question 12: Approximately how many (paid) FTEs worked on research activities in FY
2014?
a. In your own words, what is this question asking for? Specifically, what does the

phrase “research activities” mean to you? What does this include (or not
include)?
b. How helpful or not helpful was the example of an FTE who works on research

activities?
c.

How easy or difficult would it be to provide the number of FTEs who worked on
research activities?
i. Is this information you have or would you provide an estimate?

8. Question 13: Did any volunteers support your research activities in FY 2014?
Interviewer/Notetaker: Note whether or not the respondent followed the skip instruction.
9. Question 14: Approximately how many volunteer FTEs worked on your research activities
during FY 2014?
a. How easy or difficult would it be to provide the number of volunteer FTEs who

worked on research activities?
i. Is this information you have or would you provide an estimate?
ii. (Depending on response) Is there a different way that your organization
tracks volunteer time on research activities?
10. This concludes the questions we have about Research Performance. Do you think these
questions capture enough information to provide NSF with a good overview of the
research activities and expenditures that occur within your organization?
a. What, if anything, do you think is missing?
b. Are there any questions that you would eliminate? If so which ones? Why? Is
there an alternative way we should ask for this information?

9	
  
	
  

Draft	
  Cognitive	
  Interview	
  Protocol:	
  NPRA	
  Survey	
  
	
  
Research Funding
Interviewer/Notetaker: please note if respondent answered No to Q6 – if they skip Questions 1519 after reading the instructions. Note if they appear confused. If they answer these questions,
please note if they refer to page 3 at any point.
The next section of the survey is about Research Funding. Go ahead and read each question
and let me know your answers. Some of these questions ask you to provide a dollar amount. It’s
not necessary to provide the figure – after you finish the section I’ll ask some questions and ask
how/where you would go to find out what to enter.
1. Let’s look at the instructions at the top of page 6.
a. Are these instructions clear?
b. Is it helpful to include a reminder to refer to page 3 for guidance on what is
included in research?
c. Is there anything we could do to make the instructions more helpful?

For each question, ask if he/she could:
a. Answer immediately – off the top of your head?
b. Need to check with someone else?
c. Need to check files/database(s)?
d. Need to compile or calculate a response?
e. Wouldn’t know where to get the answer?

2. Question 15: In FY 2014, how much funding did your organization provide to others to
perform research activities?
a. In your own words, what does it mean to include all grants and contracts awarded by
your organization to external recipients to perform independent research? (Focus on
external recipients and independent research).
i. Is the wording of the question and subsequent include/exclude instructions clear
or confusing? If confusing, ask for suggestions in rewording the question and/or
descriptions).

c. Does the information your organization maintains allow you to answer the
question?
i.

How easy or difficult would it be to answer this question?

3. Question 16: Of the total research funded in FY 2014, how much was provided to the
following types of organizations?

10	
  
	
  

Draft	
  Cognitive	
  Interview	
  Protocol:	
  NPRA	
  Survey	
  
	
  
a. Looking at the three types of organizations listed in question 16—

universities/educational entities, other NPOs, and businesses – are there others
that should be included in the list? If so, what are they?
b. What are some examples of what might fit in the “Other” category?
c. Does the information your organization maintains allow you to answer the
question?
i. How easy or difficult would it be to answer this question?
4. Question 17: In your own words, briefly describe the types of research funded outside your
organization.

a. How do you interpret the phrase “types of research funded outside your
organization?”
b. How much information would you provide?
i. We put bullets in. What does this indicate to you?
5. Question 18: Of the research funding your organization provided to others in FY 2014, how
much came from each of the following sources?

a. In your own words, please restate what this question is asking.
i. How do you interpret the word “provided” in the question?
b. Let’s say your organization received $30M from the Federal government, and
awarded a $5M grant to a university, to be paid out over 5 years, starting in FY
2014. How would you report that in this question?”
c. How easy or difficult is it to separately report the sources of the research funding
your organization provided others in FY 2014?
i. Is this information you have or would you provide an estimate?
d. Let’s look at the descriptions of the different sources of funding. (Note – ask if
descriptions are clear, relevant to their organization and items listed below)
i. (a) Federal government: What does the statement “include federal funds
passed through from another organization or institution mean to you?
ii. (f) Individual donors – how easy or difficult would it be for you to report
the total amount of gifts designated by donors for research? Is this
information you have readily available?
iii. Looking at the lists of sources, are these any others that you think we
should include? If yes, what are they?
iv. What are some examples of what fits the “Other” category?
6. Question 19: If any of the funding provided to others in FY 2014 came from individual
research donations of $1,000,000.00 or more, please list the donor names and the amount
donated.

a. How easy or difficult is it to separately report each individual research donation of
$1M or more?
b. How easy or difficult is it to identify donations of $1M or more that were
earmarked for research activities only?
11	
  
	
  

Draft	
  Cognitive	
  Interview	
  Protocol:	
  NPRA	
  Survey	
  
	
  
c. Would you include unrestricted donations greater than $1M for which at least
$1M was spent on research activities in FY 2014?
d. Would your organization provide the names of the individual donors? If no, would
you be willing to provide the individual amounts over 1 million donated, listing the
donation as anonymous?
i. Is this information you have or would you provide estimates?
7. This concludes the questions we have about Research Funding. Do you think these
questions capture enough information to understand the amount of research funding
your organization provides and type of research activities your organization supports?
a. What, if anything, do you think is missing?
b. Are there any questions that you would eliminate? If so which ones? Why? Is
there an alternative way we should ask this information?
Contact Information and Survey Time
1. Based on your knowledge of the survey, is there any individual at your organization who
could better complete the survey? Or would it be a joint effort between several staff
members? Ask for the person’s(s’) title(s).
a. This survey will be conducted on the web. Have you completed surveys or
reports like this on the web in the past? If so, what do you particularly like about
those surveys or reports? What features should we be sure to include? What
features do you hate (so that we can exclude them)?
b. Respondents will be able to log in and out to complete survey as they have time.
We also are planning to allow organizations to have multiple log-ins so that
several members can complete the survey. Will this be helpful to your
organization?
2. Based on the questions you answered, approximately how long do you think it would
take you or someone else in your organization to complete this survey?
3. How likely would someone in your organization be to complete this survey?
This completes our interview. On behalf of the National Science Foundation we thank you
for your time.

12	
  
	
  

CONSENT FORM
The National Science Foundation designs, conducts, and sponsors surveys on science,
engineering, and technology. In order to produce the best information possible, the
National Science Foundation routinely evaluates its surveys.
You have volunteered to take part in a study to improve one of the National Science
Foundation’s surveys. In order to have a complete record of your comments, your
interview session will be audio taped (and/or videotaped). We plan to use the tapes to
improve the survey. Staff directly involved in this research project will have access to
the tapes. In addition, a transcription service may have access to the audiotapes, to
provide us with a written version of your comments. The tapes may also be used for
training others to conduct this type of research, and in presentations to professional
audiences.
This study is authorized by law (42 U.S.C. 1862 Section 3.a.6.). The OMB control
number for this study is 3145-0174.
I have volunteered to participate in this study, and I give permission for my tapes to be
used for the purposes stated above.

_________________________
Researcher’s Signature

____________________________
Participant’s Signature

_________________________
Printed Name

____________________________
Printed Name

_________________________
Date

____________________________
Date

	
  
	
  
[month]	
  [day],2015	
  
	
  
Dear	
  [insert	
  name],	
  
We	
  greatly	
  appreciate	
  your	
  participation	
  in	
  the	
  interview	
  on	
  [month]	
  [day],	
  2015.	
  It	
  was	
  very	
  interesting	
  
to	
  learn	
  more	
  about	
  the	
  [name	
  of	
  organization]	
  and	
  its	
  [research/funding]	
  activities.	
  Your	
  thoughtful	
  
feedback	
  will	
  definitely	
  help	
  move	
  us	
  forward	
  as	
  we	
  finalize	
  the	
  Nonprofit	
  Research	
  Activities	
  Survey.	
  	
  
We	
  will	
  be	
  continuing	
  with	
  our	
  interview	
  trips	
  this	
  summer	
  and	
  anticipate	
  piloting	
  the	
  survey	
  with	
  a	
  
small	
  number	
  of	
  nonprofit	
  organizations	
  in	
  early	
  2016.	
  	
  	
  
Again,	
  on	
  behalf	
  of	
  NSF,	
  I	
  thank	
  you	
  and	
  [list	
  any	
  other	
  people	
  in	
  the	
  interview]	
  for	
  talking	
  with	
  us.	
  	
  If	
  
you	
  have	
  any	
  questions	
  or	
  would	
  like	
  to	
  be	
  updated	
  on	
  the	
  status	
  of	
  this	
  project	
  at	
  any	
  point	
  in	
  the	
  
future,	
  please	
  do	
  not	
  hesitate	
  to	
  contact	
  me.	
  
Sincerely,	
  
	
  
	
  
	
  
	
  
Ronda	
  Britt	
  
Project	
  Officer	
  
Survey	
  of	
  Nonprofit	
  Research	
  Activities	
  	
  
National	
  Center	
  for	
  Science	
  and	
  Engineering	
  Statistics	
  
National	
  Science	
  Foundation	
  
4201	
  Wilson	
  Blvd.	
  Room	
  965	
  
Arlington,	
  VA	
  22230	
  
(703)	
  292-­‐7765	
  
rbritt@nsf.gov	
  	
  


File Typeapplication/pdf
File TitleNPRD cognitive interviews generic clearance June 2015
AuthorMorrison, Rebecca
File Modified2015-06-11
File Created2015-06-11

© 2024 OMB.report | Privacy Policy