Customer Questionnaire Customer Service Center (CSC)

Disaster Assistance Customer Satisfaction Survey

⚠️ Notice: This information collection may be referencing outdated material. More recent filings for OMB 3245-0370 can be found here:

Documents and Forms

Document Name Document Type
Form SBA Form 2313 CSC Customer Questionnaire Customer Service Center (CSC) Form and Instruction
SBA Form 2313 CSC Disaster Customer Satisfaction Surevy SBA Form 2313 CSC (2012) 1-25-13.doc Form and Instruction
SBA Form 2313 FOC Disaster Customer Satisfaction Surevy Field SBA Form 2313 FOC 1-25-13.docx Form and Instruction

Information Collection (IC) Details

IC Title:	Customer Questionnaire Customer Service Center (CSC)	Agency IC Tracking Number:

Is this a Common Form? No		IC Status: Modified

Obligation to Respond: Voluntary

CFR Citation:

Information Collection Instruments:

Document Type	Form No.	Form Name	Instrument File	URL	Available Electronically?	Can Be Submitted Electronically?	Electronic Capability
Form and Instruction	SBA Form 2313 CSC	Disaster Customer Satisfaction Surevy	SBA Form 2313 CSC (2012) 1-25-13.doc		No		Paper Only
Form and Instruction	SBA Form 2313 FOC	Disaster Customer Satisfaction Surevy Field	SBA Form 2313 FOC 1-25-13.docx		No		Paper Only

Line of Business: Disaster Management

Subfunction: Disaster Preparedness and Planning

Privacy Act System of Records
Title:	FR Citation:

Number of Respondents: 24,284	Number of Respondents for Small Entity: 0

Affected Public: Private Sector	Private Sector: Not-for-profit institutions

Percentage of Respondents Reporting Electronically: 0 %

	Approved	Program Change Due to Agency Discretion	Previously Approved
Annual Number of Responses for this IC	24,284	0	24,284
Annual IC Time Burden (Hours)	199	-1,815	2,014
Annual IC Cost Burden (Dollars)	0	0	0

Documents for IC

Title	Document	Date Uploaded
No associated records found

Blank fields in records indicate information that was not collected or not collected electronically prior to July 2006.