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pdfRequest for Approval under the “Generic Clearance for the Collection of
Routine Customer Feedback” (OMB Control Number: 3135-0130)
TITLE OF INFORMATION COLLECTION:
Solicitation of Grantee Feedback on Results of the Audience Affected Survey
Pilot Study.
Introduction: This document includes the questions (administered online) that will
be asked to solicit additional feedback from NEA grantees who are involved with the
administration of the Audience Affected Survey (Pilot Study). The survey will ask
the grantees for feedback on the results of the surveys they administered to their
audiences, including their satisfaction with the results they were provided and their
intended use for the results. This feedback will provide the NEA with necessary
information to understand and improve the level of support grantees will require
when the national study is conducted in FY 2013.
Email invitation: This message will be emailed to respondents on August 1, in
advance of the survey.
Dear [NAME],
Your organization’s participation in the National Endowment for the Arts' National
Audience Survey Pilot Study has been incredibly valuable. As a final step in your
participation, we are asking for your candid feedback about your organization’s
involvement in the study and reflection on the data generated by the study thus far.
Please complete the online questionnaire available at this link [EMBED
HYPERLINK] by August 10, 2012. The survey should take approximately 15
minutes to complete. If you wish, you may review the attached PDF copy of the
questionnaire before completing it online.
If you have any questions about this request for feedback, please do not hesitate to
contact WolfBrown:
[WolfBrown Contact Information]
Sincerely,
Liz Holland
Program Analyst, Office of Research & Analysis
National Endowment for the Arts
Survey Instrument
[Landing Page]
OMB No. 3135-0130
Expires 4/30/2014
Thank you so much for participating in the National Endowment for the Arts'
National Audience Survey Pilot Study.
Please complete this questionnaire by August 11, 2012. Your candid responses are
encouraged.
If you have any questions about this request for feedback, please do not hesitate to
contact WolfBrown:
[WolfBrown Contact Information]
Let’s get started….
Paperwork Burden Statement
Your participation is voluntary. Under the Paperwork Reduction Act of 1995, no persons are required
to respond to a collection of information unless such collection displays a valid Office of
Management and Budget (OMB) control number. The OMB control number for this interview is
displayed at the top right of this page. The estimated time to complete this questionnaire is 15
minutes. Please contact Elizabeth Holland, Project Director, NEA (hollande@arts.gov) if you have
any questions regarding the estimated time burden or any other aspect of this data collection.
[section 1]
First, we'd like to know if you’ve had the opportunity to do the following (mark yes or no for each
item):
1.
Did you read your organization’s topline results report (delivered via email
July 12)?
Yes
No
1A.
[If Q1=No, then this question will appear] Did your organization receive its
topline results report via email?
Yes
No
Not Sure
2.
Did you discuss your organization’s topline results report with colleagues
(e.g., marketing staff, education staff) within your organization?
Yes
No
Page 2 of 6
2A.
[If Q2=No, then this question will appear] Please explain why you have not
discussed the report with your colleagues:
Have not yet had time
Not a priority for me
Other (please explain): [text box]
3.
Did you participate in a grantee webinar discussing preliminary data results
(offered on July 25 & July 30)?
Yes
No
3A.
[If Q3=No, then this question will appear] Please share why you did not
attend a webinar:
Webinar times were not convenient for me
Not a priority for me
Other (please explain): [text box]
[NOTE: if respondent answered ‘No’ to Question #1 and ‘Yes’ to Question #3,
they will skip to Section 3; if respondent answered ‘No’ to both Questions 1 and 3,
then skip to Section 4]
[Section 2]
Now, we'd like to ask you about your thoughts and reflections on your organization’s survey results.
4.
How informative did you find the topline report? (mark one)
Extremely informative
Very informative
Moderately informative
Slightly informative
Not at all informative
5.
What about the survey results did you find to be the most informative? How
is this information useful to your organization? [open-ended]
6.
Were you surprised by any of your survey results? Were these results
pleasantly surprising or were they challenging? Why? [open-ended]
7.
Do you have any questions or concerns about your survey results?
Yes
No
7A.
[If Q7=Yes, then this question will appear] If yes, what are your questions or
concerns? [open-ended]
8.
Is there any additional analysis that you would have liked to see? If so, what
are they?
9.
How do you intend to use the survey results, either now or in the future?
[open-ended]
Page 3 of 6
10.
Please mark below the groups of people with whom you have you shared, or
would consider sharing, your survey results:
Board members
Donors or funders
Audience members
Other (please specify): [text box]
10A.
Please explain why you would, or would not, share your results. [openended]
11.
Do you have any additional comments about the value of your topline
report? [open-ended]
[section 3]
Now, we'd like to ask you to reflect on your experience with the webinar.
12.
How informative did you find the webinar? (mark one)
Extremely informative
Very informative
Moderately informative
Slightly informative
Not at all informative
13.
What would have made the webinar more helpful? [open-ended]
14.
Do you have any unanswered questions that might have been addressed
during the webinar? [open-ended]
15.
Do you have any additional comments about the webinar? [open-ended]
[Section 4]
Finally, we’d like to ask you a few questions about your involvement in the pilot study.
16.
Currently, the NEA receives survey results for the aggregate sample only (i.e.,
they do not have access to individual grantee data). Would you feel
comfortable if the NEA were able to view your organization's results
alongside other grantees?
Yes
No
Not Sure
16A.
[If Q16=No or Not Sure, then this question will appear] Are there any
circumstances under which you would feel more or less comfortable sharing
Page 4 of 6
your organization’s data with the NEA’s Office of Research and Analysis? If
so, what are they?[open-ended]
17.
Are you interested in continuting to collect data on your own about how
your organization's programs impact audiences?
Yes
No
Not Sure
18.
If you have any suggestions for improving the survey process, or the process
of sharing survey results, please tell us. [open-ended]
19.
Please share any additional comments about your participation in the pilot
study. [open-ended]
20.
Indicate your organization's name. If you prefer that your responses be kept
anonymous, please type "anonymous" into the text box. [text box]
Page 5 of 6
[Exit Page]
Thank you for sharing your candid feedback and responses and for your
participation in the National Endowment for the Arts' National Audience Survey
Pilot Study.
If you have any questions about this request for feedback, please do not hesitate to
contact WolfBrown:
[WolfBrown Contact Information]
Page 6 of 6
| File Type | application/pdf |
| File Title | September 12, 2003 |
| Author | Alan Brown |
| File Modified | 2012-07-19 |
| File Created | 2012-07-19 |