Federal Crop Insurance Program Delivery Cost Study
First Industry Presentation
Cost of Delivery Estimation Methodology
July 10, 2012
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The advice, recommendations, work product, and deliverables provided as part of this engagement will be developed for Risk Management Agency management, and are not intended for use by any other party or for any other purpose, and may only be relied upon by Risk management agency management. We disclaim any intention or obligation to update or revise the observations whether as a result of new information, future events or otherwise. Should additional documentation or other information become available which impacts upon the observations reached in our deliverables, we reserve the right to amend our observations and summary documents, including deliverables, accordingly.
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Agenda
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Project Team | 4 |
Introduction | 6 |
Background | 8 |
Study Objectives | 19 |
Technical Approach | 23 |
Challenges | 33 |
Questions and Comments | 34 |
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Project Team
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Project Team
KPMG LLP (“KPMG”) engagement team is made up of economists, actuaries, sampling specialists, survey specialists, and insurance industry specialists
Jon Silverman, Ph.D. – Project Lead*
LiWei Shi, Ph.D. – Project Manager and Analyst*
Vera Holovchenko, Ph.D. – Econometrician*
Kayla Lamar – Analyst*
Paul Li, Ph.D. – Lead Statistician
Barb Theobald – Campos Market Research, Lead Survey Specialist
Jerome Albright – Industry specialist
Sharon Carroll – Actuary
* Present today
Introduction
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Introduction
In March 2012, Risk Management Agency (“RMA”) engaged KPMG to prepare a study of the economic costs of delivery for the Federal Crop Insurance Program (“FCIP”).
Purpose of the Study
Identify and measure on a regional and national basis the current reasonable and necessary economic costs required for delivery of the FCIP.
Motivation for the Study
The Government Accountability Office (“GAO”) April 2009 findings suggest that Administrative and Operating (“A&O”) payments have tripled between 2000 and 2009 due to the calculation method that takes into account the value of crop rather than actual cost of selling and servicing policies.
Purpose of this Presentation
Discuss study objectives, proposed methodology, and receive industry feedback.
Note: Data presented in this presentation are preliminary and should not be considered final.
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Background
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Overview of the Federal Crop Insurance Program
In 2011, the Federal crop insurance program provided1
coverage for 265.7 million acres
insured liability of $114.2 billion
generated total premiums of $12 billion of which $7.5 billion were premium subsidies
$10.8 billion in indemnity payments
Insurance Agents in FCIP
About 12,400 agents sold federal crop insurance in Reinsurance Year (“RY”) 2011
1.2 million policies earning premium were written in RY 2011
Average premium for policies earning premium was $10,387 in RY 2011
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How Money Flows Through the Federal Crop Insurance Program
Number of Policies Earning Premium By RY
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Number of Policies Earning Premium2 by RY3
Number of Policies in Thousands
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FCIP has some unique features:
Product homogeneity
RMA sets premium rates for all Federal crop insurance policies;
RMA establishes underwriting standards, policy terms and conditions, etc. for all Federal crop insurance policies; and
Companies compete for market share on factors other than price.
FCIP premiums are not loaded for expenses. Instead, RMA pays AIPs the A&O subsidy to cover their operating expenses.
Agencies/agents operate independently of the AIPs and can change company affiliations.
AIPs must accept all eligible farmers in a state in which they operate.
Extensive quality control reviews are required for the delivery of a government program.
Selling and servicing the Federal crop insurance policies requires greater frequency of contacts between an insurance agent and the insured farmer relative to Property and Casualty (“P&C”).
Special Features of the Federal Crop Insurance Program
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Commission, Gross Premium, and A&O Subsidy by RY
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Commission,4 Gross Premium,5 and A&O Subsidy6 by RY
Gross Premium Amount in Billions
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Commodity Prices for Corn and Wheat
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Commodity Prices – Corn and Wheat7
Price Index
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Commission Ratio by RY
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Commission Ratio8 by RY
Commission Ratio
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2009 GAO Report9
A&O payments nearly tripled between 2000 and 2009 because the method used for calculating A&O payments considers the value of the crop rather than the actual costs for selling and servicing the Federal crop insurance.
2010 Grant Thornton Report Commissioned by NCIS10
All studies conducted by Grant Thornton consistently show that the MPCI program is less profitable than the P&C industry as a whole in the area of profitability and more efficient than the P&C industry in the area of expense management.
2009 Milliman Report Commissioned by RMA11
From 1989 -2008, the estimated earned rate of return on equity for MPCI insurers was approximately 17.1 percent as compared with an average reasonable rate of return of 12.8 percent over the same period.
Previous Studies on A&O Payment and AIP Profitability
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A number of previous studies have typically approached the issue of cost of the crop insurance program from an accounting perspective, with the assumption that the accounting costs reported by AIPs by themselves represent the economic cost of delivery of the FCIP:
Although the sales expenses reported by AIPs are likely to be highly correlated with the level of efforts required for the agents to sell and service the crop insurance policies, they may not be an accurate reflection of the true program delivery cost incurred by the insurance agents;
For LAE and overhead expenses, significant disparities are not presumed to exist between accounting costs (AIP reported expenditures) and economic costs, and these categories are comparatively small relative to sales expenses.
No study has been conducted to appropriately measure the economic cost of delivery for the FCIP, especially the economic cost of delivery incurred by insurance agencies/agents in selling and servicing Federal crop insurance.
RMA Requests an Independent Study to Determine the Economic Cost of Delivery
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Accounting Costs
Accounting costs are reported by AIPs to RMA and State insurance departments.
Economic Costs
Economic costs are more difficult to identify and analyze.
Economic costs can exceed accounting costs because there is no recognition on the books and records of the opportunity costs of an activity, e.g., the opportunity cost of use of an owned building for one activity is the rent forgone if the building is rented out.
Accounting costs could also exceed economic costs if the underlying cost of resources could be acquired at a lower price, e.g., at their opportunity cost or value in next best use.
RMA is concerned that accounting costs of the delivery could be greater than economic costs if the method used to compensate agents is driven by premium linked to commodity prices rather than say by level of effort required or wage in an alternative use.
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Study Objectives
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Determine Costs Incurred by Insurance Agencies/Agents
Sales Expenses
Costs incurred by insurance agencies and their agents who sell crop insurance to farmers.
Costs of actual provision of services, including salaries, out of pocket expenses (e.g. transportation), and other overhead expenses (e.g. office expenses).
The sales expenses incurred by the AIPs represent the revenue of the insurance agency/agent rather than their cost.
Determine Costs Incurred by AIPs
Loss Adjustment Expenses
Fees paid to insurance adjusters to verify claims.
Overhead Expenses
Company overhead, such as employee salaries and labor burden, information technology, general and administrative expenses, underwriting expenses, agent and adjuster training costs, quality control, and maintaining capital levels required by Federal regulations.
Determine the Economic Cost of Crop Insurance Delivery
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Insurance Company Expenses by RY
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Insurance Company Expenses by RY12
Dollars in Billions
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Factors that might potentially affect the LAE and Overhead Expenses incurred by AIPs:
Geographical Regions: by state or by other geographical segmentation (e.g. Corn Belt), and
Size of the Company: measured primarily by premiums written each year.
Factors that might potentially affect the cost of delivery incurred by insurance agencies/agents:
Geographical Regions: by state or by other geographical segmentation (e.g. Corn Belt),
Agent Type: captive vs. independent Agents,
Policy Characteristics: new policies vs. renewal policies,
Crop Coverage: regular crops (e.g. corn, wheat, soybean) vs. specialty crops, and
Type of Insurance: Catastrophic Loss Coverage (CAT), Area, Yield and Actual Production History (APH)/Revenue.
Consider Factors Potentially Affecting the Program Delivery Cost
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Technical Approach
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Use RMA data to analyze LAE and Overhead Expenses
Use RMA data reported by AIPs to analyze costs AIPs incurred in selling and servicing Federal crop insurance.
Perform benchmarking analysis to compare operational costs of MPCI insurers with those of insurers in other P&C lines of business.
Financials reported by AIPs to RMA and financials for insurers in P&C lines of business from SNL will be used for this analysis.
Compare expense ratios for the MPCI insurers with expense ratios observed in other P&C lines of business.
Analyze LAE and Overhead Expenses Incurred by AIPs
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The benchmarking analysis includes a comparison of the following key ratios across industries:
Commission Ratio: measures expenditure insurers pay to its sales force
Taxes, Licenses, and Fees Ratio
Overhead Expense Ratio
Total Expense Ratio: defined as sum of all three ratios above, measures overall operational efficiency
LAE Ratio: measures expenditure insurers pay to the adjusters
Loss Ratio: measures overall effectiveness in risk control and management
Combined Ratio: measures overall profitability
Delivery Expense Ratio: defined as Total Expense ratio plus LAE ratio, measures the delivery expense incurred by insurance company in selling and servicing the respective insurance policies
Analyze LAE and Overhead Expenses Incurred by AIPs
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Challenges
Increase the Response Rates for Agents and Farmers
The expected response rates for agents and farmers are likely to be low
Ways for us to increase the response rates of the agents
Survey Format (internet, phone, mail)
Survey Time
Survey Duration
Suggestions /Potential Assistance from AIPs
Awareness Campaign
Advance Notification Email
Reminder Email
In estimating the cost of delivery by insurance agents, consider the myriad of differences in levels of selling efforts across geographies, types of crops, insurance plans, coverage levels, and sizes of acreage.
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Questions and Comments
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Thank you
Jon Silverman jdsilverman@kpmg.com
LiWei Shi liweishi@kpmg.com
Vera Holovchenko vholovchenko@kpmg.com
Kayla Lamar klamar@kpmg.com
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