Manual of Analytical Methods Survey

Generic Clearance for the Collection of Qualitative Feedback on Agency Service Delivery (NIOSH 2)

NMAM survey 01182013

Manual of Analytical Methods Customer Satisfaction Survey

OMB: 0920-0953

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Form Approved
OMB No. 0920-0953
Exp. Date 12/31/2015

National Institute for Occupational Safety and Health
Manual of Analytical Methods
CUSTOMER EVALUATION SURVEY
Please help us improve our manual by completing the survey below.
The purpose of this questionnaire is to obtain information on how you use methods from the NIOSH Manual of Analytical Methods (NMAM™) in your work and to
obtain your feedback to help make the NMAM easier for you to use. In addition, this information will help us determine if the NMAM covers the analytical methods of
interest to you.
This survey is voluntary.  While we do prefer that you answer all questions, there is no penalty if you do not.  No individually identifiable data will be published or
released. There will be no way to link you to your response, unless you provide your e-mail address. Your E-mail address is needed ONLY if you wish to receive a
response to a specific inquiry that you are making.
When you complete the survey form please click on the “Submit” button at the end of the form.
 
 
The public reporting burden of this collection of information is estimated to average 30 minutes per response, including the time for reviewing instructions, searching existing data sources,
gathering and maintaining the data needed, and completing and reviewing the collection of information. An agency may not conduct or sponsor, and a person is not required to respond to a
collection of information unless it displays a currently valid OMB control number. Send comments regarding this burden estimate or any other aspect of this collection of information, including
suggestions for reducing this burden to - CDC/ATSDR Reports Clearance Officer; 1600 Clifton Road NE, MS D-74, Atlanta, Georgia 30333 ATTN: PRA (0920-0953)

Part 1.  We would like to know some information about your use of analytical methods, in general, to help us understand if we are meeting your needs.
1.

Please check all of the methods you use (listed in first column on the left).  Then check why you use a particular method in the next set of
columns.

 

Method Source
Select all that
apply

Required by
Client

Required by
Regulation

Easy to Use

Accuracy of
Method

Other Reasons. Please specify

NIOSH

AOAC

ASTM

EPA

ISO

OSHA

In-house

Other

 

Please specify source of other methods

 

 

2.

In the last year, how many requests have you received to analyze for substances for which no method was available?  

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Please name the substances:  

 

 

Part 2. We would like to know about your use of NMAM methods and how they can better suit your needs
3. In the table below, please list the NIOSH methods you use most often in the first column.  In the second column indicate if you have modified the method in any
way.  If you have modified the method, please describe how you modified in the third column.
 

NMAM Method Number

Use as Written
Yes  

No

Yes  

No

Yes  

No

Yes  

No

Briefly describe modifications

   
4. Please list which NMAM methods need the most improvement. In the first column, please list the NIOSH methods that you feel could use improvement. In the
second column, please indicate why you listed the method. For example some reasons could be expense, lack of sensitivity, inaccurate, outdated, equipment
not available, confusing instructions or other reasons.
 

NMAM Method Number

Reason Method Needs Improvement

   
5. Are there methods you would like to see be added to the NMAM?

   
Part 3. This section asks about ease of finding information and the design of the online NMAM.
6.
 

What do you think about the current format of the NMAM methods? Please check yes or no and add any additional comments to clarify.
A. Summary Page

 

Comments

1. Is the information on the
summary page easy to
understand?

Yes  

No

2. Is the information clear
and understandable?

Yes  

No

3. Is all the information
useful?

Yes  

No

4. Is all the information
necessary?

Yes  

No

B. Procedure Section

 

1. Are the procedures

Yes  

 
No

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clear and understandable?
2. Would you prefer more
detailed step-by-step
procedures, for example
formats used by EPA or
OSHA?
C. Calculation Section
Is the calculation section
easy to understand?
D. Evaluation Section
Does the information in
the evaluation section help
in the use of the method?

Yes  

No

 
Yes  

 
No

 
Yes  

 
No

 

 

7.

A.  Does the Method Finder provide the information necessary for selecting the method you want?

 

 

 

B.  What information would make the Method Finder more helpful to your work?

 

 

 

C.  Is there any information that could be deleted from the Method Finder?

 

 

8.

Please check which NMAM introductory chapters you or your co-workers consult. Select all that apply.

 

Yes  

No

Purpose and Scope
How to Use the NMAM
Quality Assurance
General Considerations for Sampling Airborne Contaminants
Development and Evaluation of Methods
Application of Biological Monitoring Methods
Measurement Uncertainty and NIOSH Method Accuracy Range
Glossary (Abbreviations, Definitions and Symbols)
I have not consulted the Introductory Chapters

 

 

9.

Please check which topic-specific chapters you have found helpful. Select all that apply.

 

Aerosol Photometers for Respirable Dust Measurements
Portable Gas Chromatography
Determination of Airborne Isocyanate Exposure
Factors Affecting Aerosol Sampling
Determination of Airborne Crystalline Silica
Portable Electrochemical Sensor Methods
Sampling and Characterization of Bioaerosols
Measurement of Fibers
Aerosol Sampling: Minimizing Particle Loss from Cassette Bypass Leakage
Monitoring of Diesel Particulate Exhaust in the Workplace
I have not consulted the topic-specific chapters

 

 

10. Are there additional topics that should be addressed in chapter format in the NMAM?

 

 

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11. What do you like best about the NMAM?

 

 

12. What do you like least about the NMAM?

 

 

13. Please indicate how important video demonstrations would be for you for each category below. Check the appropriate box.
 
 

Very
Important

Somewhat
Important

Neutral

Not
Important

Not At All
Important

Disagree

Strongly
Disagree

In general, videos demonstrating some
procedures would be useful
Sample tube desorption process (such as
charcoal)
Standards preparation (liquid vs. gas vs.
bulk)
Filter handling procedures (like pre/post
weight or punch selection)
Surface sampling
 

 

14. The online NMAM has a number of .pdf files. What is your experience with these files?
 

I have no trouble downloading and using these files.
I like these files but they are a little slow to load.
I do not care which format the methods are in such as .pdf or .html.
I cannot use .pdf files, please use .html.

 

 

15. Would you like to see a smart phone/tablet application for the NMAM?
Yes  
No  
Neutral
 

 

16. Would you like to see an e-book edition of the NMAM?
Yes  
 

No  

Neutral

 

17. Please tell us about the statistical information provided with each NMAM method. Please check one.
 

Statistical Information on the NMAM
website is:

Strongly Agree

Agree

Neutral

Easy to find
Well organized
Clear
 

 

18. Links provided in the NMAM to analytical information outside of CDC are useful. Please check one.
Strongly Agree
Agree
Neutral
Disagree
Strongly Disagree
 

 

Part 4. Now we would like to know more about you, so we can serve you better. Remember, all questions are optional. The information you provide will be used
only to improve our service/product to you. No individually identifiable data will be published or released.
19.
 

What industries/groups use your analytical services? Check all that apply.
Agriculture, Forestry, and Fishing
Academia
Consulting Firms
Construction
Government Agencies
Healthcare and Social Assistance

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Manufacturing
Mining
Services
Transportation, Warehousing and Utilities
Wholesale and Retail Trade
Other. Please Specify

 

 

20.

Please indicate the approximate percentage of your analyses performed in the last 6 months for each of the listed categories.

 

% Occupational (air/area/wipe sampling)
% Occupational (biomonitoring)
% Environmental (air/water/soil)
% Environmental (biological/mold/anthrax/other)
% Toxicology (animal)
% Quality Control
% Other. Please Specify

 

 

21.

Is English your first language?  

 

 

22.

Do you work in the USA? 

 

 

Yes  

23.

In which country do you work?  

 

 

 

 

Yes  

No

No  If No, please answer question 23.

Your answers to this survey will aid us in improving laboratory assistance programs and in focusing future analytical research. We appreciate your willingness and
time in participating in this survey.
Submit Information

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