Appointed Representatives - Availability Changes

I.

External Automated Scheduling Screen Flows

Introduction
This screen package begins with the “Getting Started” pages. The external users will log in
using the existing IRES Log In to BSO screen. After the Appointed Representative (AR)
successfully logs in, he or she will view a slightly modified AR Main Menu. After a medical
expert (ME), vocational expert (VE) or verbatim hearing recorder (VHR) successfully logs in, he
or she will view a new IRES Main Menu for Experts.

Common User Interface Features
•

All screens use Uniform Experience Framework (UEF) style patterns where applicable.

•

All screens display the user’s IRES/BSO log in name at the top like current applications
under IRES.

•

Log Out logs the user completely out of IRES/BSO.

•

Main Menu navigates the user to the IRES Main Menu specific to the type of user.

Getting Started
The “Getting Started” screens briefly highlight the purpose of the application and functions that
the user will be able to perform. Variations exist depending whether the AR has one or multiple
locations, or whether the expert has one or multiple Blanket Purchase Agreements (BPAs).
AR with one location

AR with multiple locations

Expert with one BPA

Expert with multiple BPAs

Profile
Each AR or Expert is invited to the hearing office to receive assistance in completing or
reviewing his or her profile. The profile collects general information about the user that
determines the availability choices presented to the user and provides information for the internal
scheduling batch engine to propose hearings in which the user can participate. The Profile
screens are initially displayed when the user enters the application, and thereafter when the user
selects “Edit Profile” on the Monthly Calendar screen. The profile pages slightly vary according
to user type (AR versus expert) and whether the user has associates working with him or her.
AR

Additional screen panel displayed when the AR selects “Yes” for the other associates question.

ME or VE

Additional screen panel displayed when the Expert selects “Yes” for the other associates
question.

The ME and VE may choose the locations of hearings at which they are willing participant in
person.

VHR
A VHR cannot update profile information after it is input at the hearing office.
VHR with no associates

VHR with associates

Monthly Calendar
The Monthly Calendar page will be displayed after the Getting Started screen if it is not the first
time the user accesses the application. The Monthly Calendar displays approved hearings and
provides links to set availability, to review in more detail the hearings approved for a certain day
and to edit the user’s profile. The Monthly Calendar varies dependent upon whether or not the
user has associates.

AR with no associates

AR with associates

Expert with no associates

Expert with associates

Daily Calendar
The Daily Calendar displays all the hearings scheduled for the day and additional details about
the hearings. The Claimant Name is displayed for all user types. However, the AR name is only
displayed when an AR is logged in, and the expert name is only displayed when an expert is
logged in. Since at any one time there can be an associate in one location and an associate in
another location, the Daily Calendar includes a location selection feature.
AR

AR with associates

Expert without associates

Experts with associates

Daily Availability
A user may provide or update his or her availability for a day by selecting the availability link on
a day in the Monthly Calendar as long as there are no proposed or approved hearings for that
day. If that is the case, a message is displayed informing the user that scheduling is in process.
If the day selected is the current day, or the day has occurred in the past, availability previously
provided is displayed but cannot be updated.
The granularity of the choices is different for a user that has no associates, for a user that has
associates, and an AR that is willing to appear across the country. Those users that have
associates are required to provide the number of associates that are available.
The user has the option to apply any day’s availability to other dates.
AR or Expert with no associates

AR or Expert with associates

Paperwork Reduction Act

Privacy Statement