Attachment E - Sample Indiv NH Feedback Rpt

Attachment E: Sample Individual Nursing Home Feedback Report

Nursing Home Survey on Patient Safety Culture

Individual Nursing Home Feedback Report

<Nursing Home Name>

<City>, <State>

<Month> <Year>

Prepared by Westat under Contract No. HHSA 290200710024C

Sponsored by the Agency for Healthcare Research and Quality (AHRQ)

Westat

1600 Research Blvd

Rockville, MD

Email: SafetyCultureSurveys@ahrq.hhs.gov

Respondent Demographics for <Nursing Home Name>
Your Nursing Home Completed Survey Data Collection	<EndMonth> <EndYear>
Survey Administration Statistics
Number of completed surveys (response rate numerator)	<Numerator>
Number of surveys administered (response rate denominator)	<Denominator>
Response rate	<ResponseRate>

Respondent Demographics for <Nursing Home Name>

Job Title (Survey Item: F1)	N	%
Administrator/Manager	212	6%
Physician (MD, DO)	49	1%
Other Provider	178	5%
Licensed Nurse	0	0%
Nursing Assistant/Aide	1,160	33%
Direct Care Staff	0	0%
Administrative Support Staff	1	0%
Support Staff	4	0%
Other	33	1%
Total	3,560	100%
Missing	150

Work Area/Unit (Survey Item: F7)	N	%
Many different areas in this nursing home/No specific area or unit	65	2%
Alzheimer’s/Dementia unit	126	3%
Rehab unit	14	0%
Skilled nursing unit	74	2%
Other area or unit	227	6%
Total	3,612	100%
Missing	98

Time Worked in the Hospital (Years) (Survey Item: F2)	N	%
Less than 2 months	0	0%
2 to 11 months	0	0%
1 to 2 years	0	0%
3 to 5 years	0	0%
6 to 10 years	0	0%
11 years or more	0	0%
Total	0	0%
Missing	3,710

Report Note: Percent totals in tables and charts in this report may not sum to exactly 100% due to rounding of decimals.

Respondent Demographics for <Nursing Home Name>
Usual Hours Worked per Week (Survey Item: F3)	N	%
15 or fewer hours per week	511	14%
16 to 24 hours per week	1,241	35%
25 to 40 hours per week	767	21%
More than 40 hours per week	346	10%
Total	3,572	100%
Missing	138

Shift Worked Most Often (Survey Item: F4)	N	%
Days	0	0%
Evenings	0	0%
Nights	0	0%
Total	0	0%
Missing	3,710

Staffing Agency Status (Survey Item: F5)	N	%
Paid by a staffing agency	375	10%
Not paid by a staffing agency	1,099	31%
Total	3,590	100%
Missing	120

Interaction with Patients (Survey Item: F6)	N	%
YES, I work directly with residents most of the time.	2,295	65%
NO, I do NOT work directly with the residents most of the time.	1,245	35%
Total	3,540	100%
Missing	170

Composite-Level Results for <Nursing Home Name>

Item-Level Results for <Nursing Home Name>

Notes: 1) "R" = a negatively worded item; 2) Chart totals exclude respondents who selected Not Applicable/Don’t Know/Missing (NA/DK/MI) and may not sum to 100% due to rounding of decimals; 3) Number of respondents selecting NA/DK/MI for each item displayed to the right; 4) Item data not displayed for fewer than 3 respondents; 5) % not displayed for 5% or less.

Item-Level Results for <Nursing Home Name>

Notes: 1) "R" = a negatively worded item; 2) Chart totals exclude respondents who selected Not Applicable/Don’t Know/Missing (NA/DK/MI) and may not sum to 100% due to rounding of decimals; 3) Number of respondents selecting NA/DK/MI for each item displayed to the right; 4) Item data not displayed for fewer than 3 respondents; 5) % not displayed for 5% or less.

Item-Level Results for <Nursing Home Name>

Notes: 1) "R" = a negatively worded item; 2) Chart totals exclude respondents who selected Not Applicable/Don’t Know/Missing (NA/DK/MI) and may not sum to 100% due to rounding of decimals; 3) Number of respondents selecting NA/DK/MI for each item displayed to the right; 4) Item data not displayed for fewer than 3 respondents; 5) % not displayed for 5% or less.

Item-Level Results for <Nursing Home Name>

Notes: 1) "R" = a negatively worded item; 2) Chart totals exclude respondents who selected Not Applicable/Don’t Know/Missing (NA/DK/MI) and may not sum to 100% due to rounding of decimals; 3) Number of respondents selecting NA/DK/MI for each item displayed to the right; 4) Item data not displayed for fewer than 3 respondents; 5) % not displayed for 5% or less.

Note: Item level data does not display for fewer than 3 respondents.

Note: Item level data does not display for fewer than 3 respondents.

Top Three Nursing Home Patient Safety Culture Composites

Bottom Three Nursing Home Patient Safety Culture Composites

Top Five Nursing Home Patient Safety Culture Items

Bottom Five Nursing Home Patient Safety Culture Items

Composite-Level Percent Positive Response – Comparative Results

Nursing Home: Test NH

Item-Level Percent Positive Response – Comparative Results

Notes: 1) Comparative results are based on data from xx nursing homes included in the Nursing Home Survey on Patient Safety Culture 2011 Comparative Database Report; 2) “R” indicates a negatively worded item; 3) Item data not displayed for fewer than 3 respondents.

Item-Level Percent Positive Response – Comparative Results

Notes: 1) Comparative results are based on data from xx nursing homes included in the Nursing Home Survey on Patient Safety Culture 2011 Comparative Database Report; 2) “R” indicates a negatively worded item; 3) Item data not displayed for fewer than 3 respondents.

Item-Level Percent Positive Response – Comparative Results

Notes: 1) Comparative results are based on data from xx nursing homes included in the Nursing Home Survey on Patient Safety Culture 2011 Comparative Database Report; 2) “R” indicates a negatively worded item; 3) Item data not displayed for fewer than 3 respondents.

Item-Level Percent Positive Response – Comparative Results

Notes: 1) Comparative results are based on data from xx nursing homes included in the Nursing Home Survey on Patient Safety Culture 2011 Comparative Database Report; 2) “R” indicates a negatively worded item; 3) Item data not displayed for fewer than 3 respondents.

Notes: 1) Item level data does not display for fewer than 3 respondents; 2) Comparative results are based on data from xx nursing homes included in the Hospital Survey on Patient Safety Culture 2011 Comparative Database Report.

Notes: 1) Item level data does not display for fewer than 3 respondents; 2) Comparative results are based on data from xx nursing homes included in the Hospital Survey on Patient Safety Culture 2011 Comparative Database Report.

Comparative Results by Job Title

Composite-level Comparative Results by Job Title

		Job Title
Patient Safety Culture Composites	Dataset	Admin/ Manager	Admin Support Staff	Direct Care Staff	Licensed Nurse	Nursing Asst/ Aide	Other Provider			Physician (MD, DO)			Support Staff
# Hospitals	Database	225	225	225	225	225	225		225			225
# Respondents	Database	1,184	11,928	15,340	10,090	25,902	10,229		8,091			19,085
	Your Nursing Home	2,565	10,545	13,041	8,994	18,970	8,598	6,976			16,851
1. Overall Perceptions of Resident Safety	Database	81%	78%	84%	75%	77%	80%	82%			76%
	Your Nursing Home	81%	78%	84%	75%	77%	80%	82%			76%
2. Feedback and Communication About Incidents	Database	75%	70%	74%	75%	74%	71%	75%			72%
	Your Nursing Home	75%	70%	74%	75%	74%	71%	75%			72%
3. Supervisor Expectations & Actions Promoting Resident Safety	Database	75%	70%	74%	75%	74%	71%	75%			72%
	Your Nursing Home	75%	70%	74%	75%	74%	71%	75%			72%
4. Organizational Learning	Database	75%	70%	74%	75%	74%	71%	75%			72%
	Your Nursing Home	75%	70%	74%	75%	74%	71%	75%			72%
5. Management Support for Resident Safety	Database	75%	70%	74%	75%	74%	71%	75%			72%
	Your Nursing Home	75%	70%	74%	75%	74%	71%	75%			72%
6. Training & Skills	Database	73%	67%	75%	73%	74%	72%	74%			74%
	Your Nursing Home	73%	67%	75%	73%	74%	72%	74%			74%
7. Compliance with Procedures	Database	73%	67%	75%	73%	74%	72%	74%			74%
	Your Nursing Home	73%	67%	75%	73%	74%	72%	74%			74%
8. Teamwork	Database	69%	64%	66%	75%	69%	69%	73%			69%
	Your Nursing Home	69%	64%	66%	75%	69%	69%	73%			69%
9. Handoffs	Database	69%	64%	66%	75%	69%	69%	73%			69%
	Your Nursing Home	69%	64%	66%	75%	69%	69%	73%			69%
10. Communication Openness	Database	73%	67%	75%	73%	74%	72%	74%			74%
	Your Nursing Home	73%	67%	75%	73%	74%	72%	74%			74%
11. Nonpunitive Response to Mistakes	Database	66%	56%	62%	70%	59%	64%	68%			66%
	Your Nursing Home	66%	56%	62%	70%	59%	64%	68%			66%
12. Staffing	Database	65%	58%	62%	64%	62%	62%	64%			64%
	Your Nursing Home	65%	58%	62%	64%	62%	62%	64%			64%

Notes: 1) Respondents who selected "Other," and missing are not shown. 2) Comparative results are based on data from xx nursing homes included in the Nursing Home Survey on Patient Safety Culture 2011 Comparative Database Report; 3) Composite scores are not calculated when a work area has fewer than 5 respondents and any item in the composite has fewer than 3 respondents.

Item-level Comparative Results by Job Title (Page 1 of 4)

			Job Title
Survey Items by Composite		Dataset	Admin/ Manager		Admin Support Staff		Direct Care Staff		Licensed Nurse		Nursing Asst/ Aide		Other Provider		Physician (MD, DO)		Support Staff
# Hospitals		Database	225	225		225		225		225		225		225		225
# Respondents		Database	1,184	11,928		15,340		10,090		25,902		10,229		8,091		19,085
		Your Nursing Home	2,565	10,545		13,041		8,994		18,970		8,598		6,976		16,851
1.	Overall Perceptions of Resident Safety
1.	Residents are well cared for in this nursing home. (D1)	Database	88%	84%		89%		81%		85%		86%		88%		83%
		Your Nursing Home	88%	84%		89%		81%		85%		86%		88%		83%
2.	This nursing home does a good job keeping residents safe. (D6)	Database	87%	85%		90%		82%		81%		88%		87%		85%
		Your Nursing Home	87%	85%		90%		82%		81%		88%		87%		85%
3.	3. This nursing home is a safe place for residents. (D8)	Database	81%	73%		80%		73%		78%		76%		81%		73%
		Your Nursing Home	81%	73%		80%		73%		78%		76%		81%		73%
2.	Feedback and Communication About Incidents
1.	When staff report something that could harm a resident, someone takes care of it.  (B4)	Database	88%	84%		89%		81%		85%		86%		88%		83%
		Your Nursing Home	88%	84%		89%		81%		85%		86%		88%		83%
2.	In this nursing home, we talk about ways to keep incidents from happening again. (B5)	Database	87%	85%		90%		82%		81%		88%		87%		85%
		Your Nursing Home	87%	85%		90%		82%		81%		88%		87%		85%
3.	Staff tell someone if they see something that might harm a resident. (B6)	Database	81%	73%		80%		73%		78%		76%		81%		73%
		Your Nursing Home	81%	73%		80%		73%		78%		76%		81%		73%
4.	In this nursing home, we discuss ways to keep residents safe from harm. (B8)	Database	67%	69%		78%		65%		64%		69%		73%		65%
		Your Nursing Home	67%	69%		78%		65%		64%		69%		73%		65%
3.	Supervisor Expectations & Actions Promoting Resident Safety
1.	My supervisor listens to staff ideas and suggestions about resident safety. (C1)	Database	87%	85%		90%		82%		81%		88%		87%		85%
		Your Nursing Home	87%	85%		90%		82%		81%		88%		87%		85%
2.	My supervisor says a good word to staff who follow the right procedures. (C2)	Database	81%	73%		80%		73%		78%		76%		81%		73%
		Your Nursing Home	81%	73%		80%		73%		78%		76%		81%		73%
3.	My supervisor pays attention to safety problems in this nursing home. (C3)	Database	67%	69%		78%		65%		64%		69%		73%		65%
		Your Nursing Home	67%	69%		78%		65%		64%		69%		73%		65%

Notes: 1) Respondents who selected "Other," and missing are not shown. 2) Comparative results are based on data from xx nursing homes included in the Nursing Home Survey on Patient Safety Culture 2011 Comparative Database Report; 3) “R” = a negatively worded item; 4) Data are not only displayed for job titles where there are fewer than 5 respondents and item data are not displayed for fewer than 3 respondents.

Item-level Comparative Results by Job Title (Page 2 of 4)

			Job Title
Survey Items by Composite		Dataset	Admin/ Manager	Admin Support Staff	Direct Care Staff	Licensed Nurse	Nursing Asst/ Aide	Other Provider	Physician (MD, DO)	Support Staff
# Respondents		Database	1,184	11,928	15,340	10,090	25,902	10,229	8,091	19,085
		Your Nursing Home	2,565	10,545	13,041	8,994	18,970	8,598	6,976	16,851
4.	Organizational Learning
1.	This nursing home lets the same mistakes happen again and again. (D3R)	Database	88%	84%	89%	81%	85%	86%	88%	83%
		Your Nursing Home	88%	84%	89%	81%	85%	86%	88%	83%
2.	It is easy to make changes to improve resident safety in this nursing home. (D4)	Database	87%	85%	90%	82%	81%	88%	87%	85%
		Your Nursing Home	87%	85%	90%	82%	81%	88%	87%	85%
3.	This nursing home is always doing things to improve resident safety.  (D5)	Database	81%	73%	80%	73%	78%	76%	81%	73%
		Your Nursing Home	81%	73%	80%	73%	78%	76%	81%	73%
4.	When this nursing home makes changes to improve resident safety, it checks to see if the changes worked. (D10)	Database	81%	73%	80%	73%	78%	76%	81%	73%
		Your Nursing Home	81%	73%	80%	73%	78%	76%	81%	73%
5.	Management Support for Resident Safety
1.	When staff report something that could harm a resident, someone takes care of it. (B4)	Database	88%	84%	89%	81%	85%	86%	88%	83%
		Your Nursing Home	88%	84%	89%	81%	85%	86%	88%	83%
2.	In this nursing home, we talk about ways to keep incidents from happening again. (B5)	Database	87%	85%	90%	82%	81%	88%	87%	85%
		Your Nursing Home	87%	85%	90%	82%	81%	88%	87%	85%
3.	Staff tell someone if they see something that might harm a resident. (B6)	Database	81%	73%	80%	73%	78%	76%	81%	73%
		Your Nursing Home	81%	73%	80%	73%	78%	76%	81%	73%
6.	Training & Skills
1.	Staff get the training they need in this nursing home. (A7)	Database	87%	85%	90%	82%	81%	88%	87%	85%
		Your Nursing Home	87%	85%	90%	82%	81%	88%	87%	85%
2.	Staff have enough training on how to handle difficult residents. (A11)	Database	81%	73%	80%	73%	78%	76%	81%	73%
		Your Nursing Home	81%	73%	80%	73%	78%	76%	81%	73%
3.	Staff understand the training they get in this nursing home. (A13)	Database	67%	69%	78%	65%	64%	69%	73%	65%
		Your Nursing Home	67%	69%	78%	65%	64%	69%	73%	65%

Notes: 1) Respondents who selected "Other," and missing are not shown. 2) Comparative results are based on data from xx nursing homes included in the Nursing Home Survey on Patient Safety Culture 2011 Comparative Database Report; 3) “R” = a negatively worded item; 4) Data are not only displayed for job titles where there are fewer than 5 respondents and item data are not displayed for fewer than 3 respondents.

Item-level Comparative Results by Job Title (Page 3 of 4)

			Job Title
Survey Items by Composite		Dataset	Admin/ Manager	Admin Support Staff	Direct Care Staff	Licensed Nurse	Nursing Asst/ Aide	Other Provider	Physician (MD, DO)	Support Staff
# Respondents		Database	1,184	11,928	15,340	10,090	25,902	10,229	8,091	19,085
		Your Nursing Home	2,565	10,545	13,041	8,994	18,970	8,598	6,976	16,851
7.	Compliance with Procedures
1.	Staff follow standard procedures to care for residents. (A4)	Database	88%	84%	89%	81%	85%	86%	88%	83%
		Your Nursing Home	88%	84%	89%	81%	85%	86%	88%	83%
2.	Staff use shortcuts to get their work done faster. (A6R)	Database	87%	85%	90%	82%	81%	88%	87%	85%
		Your Nursing Home	87%	85%	90%	82%	81%	88%	87%	85%
3.	To make work easier, staff often ignore procedures. (A14R)	Database	81%	73%	80%	73%	78%	76%	81%	73%
		Your Nursing Home	81%	73%	80%	73%	78%	76%	81%	73%
8.	Teamwork
1.	Staff in this nursing home treat each other with respect. (A1)	Database	88%	84%	89%	81%	85%	86%	88%	83%
		Your Nursing Home	88%	84%	89%	81%	85%	86%	88%	83%
2.	Staff support one another in this nursing home. (A2)	Database	87%	85%	90%	82%	81%	88%	87%	85%
		Your Nursing Home	87%	85%	90%	82%	81%	88%	87%	85%
3.	Staff feel like they are part of a team. (A5)	Database	81%	73%	80%	73%	78%	76%	81%	73%
		Your Nursing Home	81%	73%	80%	73%	78%	76%	81%	73%
4.	When someone gets really busy in this nursing home, other staff help out. (A9)	Database	67%	69%	78%	65%	64%	69%	73%	65%
		Your Nursing Home	67%	69%	78%	65%	64%	69%	73%	65%
9.	Handoffs
1.	Staff are told what they need to know before taking care of a resident for the first time. (B1)	Database	87%	85%	90%	82%	81%	88%	87%	85%
		Your Nursing Home	87%	85%	90%	82%	81%	88%	87%	85%
2.	Staff are told right away when there is a change in a resident's care plan. (B2)	Database	81%	73%	80%	73%	78%	76%	81%	73%
		Your Nursing Home	81%	73%	80%	73%	78%	76%	81%	73%
3.	We have all the information we need when residents are transferred from the hospital. (B3)	Database	67%	69%	78%	65%	64%	69%	73%	65%
		Your Nursing Home	67%	69%	78%	65%	64%	69%	73%	65%
4.	Staff are given all the information they need to care for residents. (B10)	Database	67%	69%	78%	65%	64%	69%	73%	65%
		Your Nursing Home	67%	69%	78%	65%	64%	69%	73%	65%

Notes: 1) Respondents who selected "Other," and missing are not shown. 2) Comparative results are based on data from xx nursing homes included in the Nursing Home Survey on Patient Safety Culture 2011 Comparative Database Report; 3) “R” = a negatively worded item; 4) Data are not only displayed for job titles where there are fewer than 5 respondents and item data are not displayed for fewer than 3 respondents.

Item-level Comparative Results by Job Title (Page 4 of 4)

			Job Title
Survey Items by Composite		Dataset	Admin/ Manager	Admin Support Staff	Direct Care Staff	Licensed Nurse	Nursing Asst/ Aide	Other Provider	Physician (MD, DO)	Support Staff
	# Respondents	Your Nursing Home	1,184	11,928	15,340	10,090	25,902	10,229	8,091	19,085
		Database	2,565	10,545	13,041	8,994	18,970	8,598	6,976	16,851
10.	Communication Openness
1.	Staff ideas and suggestions are valued in this nursing home. (B7)	Database	88%	84%	89%	81%	85%	86%	88%	83%
		Your Nursing Home	88%	84%	89%	81%	85%	86%	88%	83%
2.	Staff opinions are ignored in this nursing home. (B9R)	Database	87%	85%	90%	82%	81%	88%	87%	85%
		Your Nursing Home	87%	85%	90%	82%	81%	88%	87%	85%
3.	It is easy for staff to speak up about problems in this nursing home. (B11)	Database	81%	73%	80%	73%	78%	76%	81%	73%
		Your Nursing Home	81%	73%	80%	73%	78%	76%	81%	73%
11.	Nonpunitive Response to Mistakes
1.	Staff are blamed when a resident is harmed. (A10R)	Database	88%	84%	89%	81%	85%	86%	88%	83%
		Your Nursing Home	88%	84%	89%	81%	85%	86%	88%	83%
2.	Staff are afraid to report their mistakes. (A12R)	Database	87%	85%	90%	82%	81%	88%	87%	85%
		Your Nursing Home	87%	85%	90%	82%	81%	88%	87%	85%
3.	Staff are treated fairly when they make mistakes. (A15)	Database	81%	73%	80%	73%	78%	76%	81%	73%
		Your Nursing Home	81%	73%	80%	73%	78%	76%	81%	73%
4.	Staff feel safe reporting their mistakes. (A18)	Database	67%	69%	78%	65%	64%	69%	73%	65%
		Your Nursing Home	67%	69%	78%	65%	64%	69%	73%	65%
12.	Staffing
1.	We have enough staff to handle the workload. (A3)	Database	87%	85%	90%	82%	81%	88%	87%	85%
		Your Nursing Home	87%	85%	90%	82%	81%	88%	87%	85%
2.	Staff have to hurry because they have too much work to do. (A8R)	Database	81%	73%	80%	73%	78%	76%	81%	73%
		Your Nursing Home	81%	73%	80%	73%	78%	76%	81%	73%
3.	Residents' needs are met during shft changes. (A16)	Database	67%	69%	78%	65%	64%	69%	73%	65%
		Your Nursing Home	67%	69%	78%	65%	64%	69%	73%	65%
4.	It is hard to keep residents safe here because so many staff quit their jobs. (A17)	Database	67%	69%	78%	65%	64%	69%	73%	65%
		Your Nursing Home	67%	69%	78%	65%	64%	69%	73%	65%

Notes: 1) Respondents who selected "Other," and missing are not shown. 2) Comparative results are based on data from xx nursing homes included in the Nursing Home Survey on Patient Safety Culture 2011 Comparative Database Report; 3) “R” = a negatively worded item; 4) Data are not only displayed for job titles where there are fewer than 5 respondents and item data are not displayed for fewer than 3 respondents.

Willingness to Recommend Nursing Home Comparative Results by Job Title

		Job Title
Willingness to Recommend Nursing Home	Dataset	Admin/ Manager	Admin Support Staff	Direct Care Staff	Licensed Nurse	Nursing Asst/ Aide	Other Provider	Physician (MD, DO)	Support Staff
# Respondents	Database	61	348	289	324	374	244	139	343
	Your Nursing Home	2,565	10,545	13,041	8,994	18,970	8,598	6,976	16,851
Yes	Database	60%	60%	60%	60%	60%	60%	60%	60%
	Your Nursing Home	60%	60%	60%	60%	60%	60%	60%	60%
Maybe	Database	25%	25%	25%	25%	25%	25%	25%	25%
	Your Nursing Home	25%	25%	25%	25%	25%	25%	25%	25%
No	Database	15%	15%	15%	15%	15%	15%	15%	15%
	Your Nursing Home	15%	15%	15%	15%	15%	15%	15%	15%

Notes: 1) Percent totals in the table may not sum to exactly 100% due to rounding of decimals; 2) Respondents who selected "Other," and missing are not shown; 3) Comparative results are based on data from xx nursing homes included in the Nursing Home Survey on Patient Safety Culture 2011 Comparative Database Report; 4) Data are not only displayed for job titles where there are fewer than 5 respondents and item data are not displayed for fewer than 3 respondents.

Overall Rating on Resident Safety Comparative Results by Job Title

		Job Title
Overall Rating on Resident Safety	Dataset	Admin/ Manager	Admin Support Staff	Direct Care Staff	Licensed Nurse	Nursing Asst/ Aide	Other Provider	Physician (MD, DO)	Support Staff
# Respondents	Database	61	348	289	324	374	244	139	343
	Your Nursing Home	2,565	10,545	13,041	8,994	18,970	8,598	6,976	16,851
5 – Excellent	Database	15%	15%	15%	15%	15%	15%	15%	15%
	Your Nursing Home	15%	15%	15%	15%	15%	15%	15%	15%
4 – Very Good	Database	35%	35%	35%	35%	35%	35%	35%	35%
	Your Nursing Home	35%	35%	35%	35%	35%	35%	35%	35%
3 – Good	Database	25%	25%	25%	25%	25%	25%	25%	25%
	Your Nursing Home	25%	25%	25%	25%	25%	25%	25%	25%
2 – Fair	Database	15%	15%	15%	15%	15%	15%	15%	15%
	Your Nursing Home	15%	15%	15%	15%	15%	15%	15%	15%
1 – Poor	Database	10%	10%	10%	10%	10%	10%	10%	10%
	Your Nursing Home	10%	10%	10%	10%	10%	10%	10%	10%

Notes: 1) Percent totals in the table may not sum to exactly 100% due to rounding of decimals; 2) Respondents who selected "Other," and missing are not shown; 3) Comparative results are based on data from xx nursing homes included in the Nursing Home Survey on Patient Safety Culture 2011 Comparative Database Report; 4) Data are not only displayed for job titles where there are fewer than 5 respondents and item data are not displayed for fewer than 3 respondents.

Comparative Results by Work Area

Composite-level Comparative Results by Work Area

		Work Area
Patient Safety Culture Composites	Dataset	Alzheimer’s/ Dementia Unit	Many/ No specific area or unit	Rehab Unit	Skilled Nursing Unit
# Respondents	Database	61	348	289	343
	Your Nursing Home	2,565	10,545	13,041	16,851
1. Overall Perceptions of Resident Safety	Database	81%	78%	84%	76%
	Your Nursing Home	81%	78%	84%	76%
2. Feedback and Communication About Incidents	Database	75%	70%	74%	72%
	Your Nursing Home	75%	70%	74%	72%
3. Supervisor Expectations & Actions Promoting Resident Safety	Database	75%	70%	74%	72%
	Your Nursing Home	75%	70%	74%	72%
4. Organizational Learning	Database	75%	70%	74%	72%
	Your Nursing Home	75%	70%	74%	72%
5. Management Support for Resident Safety	Database	75%	70%	74%	72%
	Your Nursing Home	75%	70%	74%	72%
6. Training & Skills	Database	73%	67%	75%	74%
	Your Nursing Home	73%	67%	75%	74%
7. Compliance with Procedures	Database	73%	67%	75%	74%
	Your Nursing Home	73%	67%	75%	74%
8. Teamwork	Database	69%	64%	66%	69%
	Your Nursing Home	69%	64%	66%	69%
9. Handoffs	Database	69%	64%	66%	69%
	Your Nursing Home	69%	64%	66%	69%
10. Communication Openness	Database	73%	67%	75%	74%
	Your Nursing Home	73%	67%	75%	74%
11. Nonpunitive Response to Mistakes	Database	66%	56%	62%	66%
	Your Nursing Home	66%	56%	62%	66%
12. Staffing	Database	65%	58%	62%	64%
	Your Nursing Home	65%	58%	62%	64%

Notes: 1) Respondents who selected "Other," and missing are not shown. 2) Comparative results are based on data from xx nursing homes included in the Nursing Home Survey on Patient Safety Culture 2011 Comparative Database Report; 3) Composite scores are not calculated when a work area has fewer than 5 respondents and any item in the composite has fewer than 3 respondents.

Item-level Comparative Results by Work Area (Page 1 of 4)

			Work Area
Survey Items by Composite		Dataset	Alzheimer’s/ Dementia Unit	Many/ No specific area or unit	Rehab Unit	Skilled Nursing Unit
	# Respondents	Database	1,184	11,928	15,340	19,085
		Your Nursing Home	2,565	10,545	13,041	16,851
1.	Overall Perceptions of Resident Safety
1.	Residents are well cared for in this nursing home. (D1)	Database	88%	84%	89%	83%
		Your Nursing Home	88%	84%	89%	83%
2.	This nursing home does a good job keeping residents safe. (D6)	Database	87%	85%	90%	85%
		Your Nursing Home	87%	85%	90%	85%
3.	3. This nursing home is a safe place for residents. (D8)	Database	81%	73%	80%	73%
		Your Nursing Home	81%	73%	80%	73%
2.	Feedback and Communication About Incidents
1.	When staff report something that could harm a resident, someone takes care of it.  (B4)	Database	88%	84%	89%	83%
		Your Nursing Home	88%	84%	89%	83%
2.	In this nursing home, we talk about ways to keep incidents from happening again. (B5)	Database	87%	85%	90%	85%
		Your Nursing Home	87%	85%	90%	85%
3.	Staff tell someone if they see something that might harm a resident. (B6)	Database	81%	73%	80%	73%
		Your Nursing Home	81%	73%	80%	73%
4.	In this nursing home, we discuss ways to keep residents safe from harm. (B8)	Database	67%	69%	78%	65%
		Your Nursing Home	67%	69%	78%	65%
3.	Supervisor Expectations & Actions Promoting Resident Safety
1.	My supervisor listens to staff ideas and suggestions about resident safety. (C1)	Database	87%	85%	90%	85%
		Your Nursing Home	87%	85%	90%	85%
2.	My supervisor says a good word to staff who follow the right procedures. (C2)	Database	81%	73%	80%	73%
		Your Nursing Home	81%	73%	80%	73%
3.	My supervisor pays attention to safety problems in this nursing home. (C3)	Database	67%	69%	78%	65%
		Your Nursing Home	67%	69%	78%	65%

Notes: 1) Respondents who selected "Other," and missing are not shown. 2) Comparative results are based on data from xx nursing homes included in the Nursing Home Survey on Patient Safety Culture 2011 Comparative Database Report; 3) Composite scores are not calculated when a work area has fewer than 5 respondents and any item in the composite has fewer than 3 respondents.

Item-level Comparative Results by Work Area (Page 2 of 4)

			Work Area
Survey Items by Composite		Dataset	Alzheimer’s/ Dementia Unit	Many/ No specific area or unit	Rehab Unit	Skilled Nursing Unit
	# Respondents	Your Nursing Home	1,184	11,928	15,340	19,085
		Database	2,565	10,545	13,041	16,851
4.	Organizational Learning
1.	This nursing home lets the same mistakes happen again and again. (D3R)	Database	88%	84%	89%	83%
		Your Nursing Home	88%	84%	89%	83%
2.	It is easy to make changes to improve resident safety in this nursing home. (D4)	Database	87%	85%	90%	85%
		Your Nursing Home	87%	85%	90%	85%
3.	This nursing home is always doing things to improve resident safety.  (D5)	Database	81%	73%	80%	73%
		Your Nursing Home	81%	73%	80%	73%
4.	When this nursing home makes changes to improve resident safety, it checks to see if the changes worked. (D10)	Database	81%	73%	80%	73%
		Your Nursing Home	81%	73%	80%	73%
5.	Management Support for Resident Safety
1.	When staff report something that could harm a resident, someone takes care of it. (B4)	Database	88%	84%	89%	83%
		Your Nursing Home	88%	84%	89%	83%
2.	In this nursing home, we talk about ways to keep incidents from happening again. (B5)	Database	87%	85%	90%	85%
		Your Nursing Home	87%	85%	90%	85%
3.	Staff tell someone if they see something that might harm a resident. (B6)	Database	81%	73%	80%	73%
		Your Nursing Home	81%	73%	80%	73%
6.	Training & Skills
1.	Staff get the training they need in this nursing home. (A7)	Database	87%	85%	90%	85%
		Your Nursing Home	87%	85%	90%	85%
2.	Staff have enough training on how to handle difficult residents. (A11)	Database	81%	73%	80%	73%
		Your Nursing Home	81%	73%	80%	73%
3.	Staff understand the training they get in this nursing home. (A13)	Database	67%	69%	78%	65%
		Your Nursing Home	67%	69%	78%	65%

Notes: 1) Respondents who selected "Other," and missing are not shown. 2) Comparative results are based on data from xx nursing homes included in the Nursing Home Survey on Patient Safety Culture 2011 Comparative Database Report; 3) “R” = a negatively worded item; 4) Data are not only displayed for work areas where there are fewer than 5 respondents and item data are not displayed for fewer than 3 respondents.

Item-level Comparative Results by Work Area (Page 3 of 4)

			Work Area
Survey Items by Composite		Dataset	Alzheimer’s/ Dementia Unit	Many/ No specific area or unit	Rehab Unit	Skilled Nursing Unit
	# Respondents	Database	1,184	11,928	15,340	19,085
		Your Nursing Home	2,565	10,545	13,041	16,851
7.	Compliance with Procedures
1.	Staff follow standard procedures to care for residents. (A4)	Database	88%	84%	89%	83%
		Your Nursing Home	88%	84%	89%	83%
2.	Staff use shortcuts to get their work done faster. (A6R)	Database	87%	85%	90%	85%
		Your Nursing Home	87%	85%	90%	85%
3.	To make work easier, staff often ignore procedures. (A14R)	Database	81%	73%	80%	73%
		Your Nursing Home	81%	73%	80%	73%
8.	Teamwork
1.	Staff in this nursing home treat each other with respect. (A1)	Database	88%	84%	89%	83%
		Your Nursing Home	88%	84%	89%	83%
2.	Staff support one another in this nursing home. (A2)	Database	87%	85%	90%	85%
		Your Nursing Home	87%	85%	90%	85%
3.	Staff feel like they are part of a team. (A5)	Database	81%	73%	80%	73%
		Your Nursing Home	81%	73%	80%	73%
4.	When someone gets really busy in this nursing home, other staff help out. (A9)	Database	67%	69%	78%	65%
		Your Nursing Home	67%	69%	78%	65%
9.	Handoffs
1.	Staff are told what they need to know before taking care of a resident for the first time. (B1)	Database	87%	85%	90%	85%
		Your Nursing Home	87%	85%	90%	85%
2.	Staff are told right away when there is a change in a resident's care plan. (B2)	Database	81%	73%	80%	73%
		Your Nursing Home	81%	73%	80%	73%
3.	We have all the information we need when residents are transferred from the hospital. (B3)	Database	67%	69%	78%	65%
		Your Nursing Home	67%	69%	78%	65%
4.	Staff are given all the information they need to care for residents. (B10)	Database	67%	69%	78%	65%
		Your Nursing Home	67%	69%	78%	65%

Notes: 1) Respondents who selected "Other," and missing are not shown. 2) Comparative results are based on data from xx nursing homes included in the Nursing Home Survey on Patient Safety Culture 2011 Comparative Database Report; 3) “R” = a negatively worded item; 4) Data are not only displayed for work areas where there are fewer than 5 respondents and item data are not displayed for fewer than 3 respondents.

Item-level Comparative Results by Work Area (Page 4 of 4)

			Work Area
Survey Items by Composite		Dataset	Alzheimer’s/ Dementia Unit	Many/ No specific area or unit	Rehab Unit	Skilled Nursing Unit
	# Respondents	Database	1,184	11,928	15,340	19,085
		Your Nursing Home	2,565	10,545	13,041	16,851
10.	Communication Openness
1.	Staff ideas and suggestions are valued in this nursing home. (B7)	Database	88%	84%	89%	83%
		Your Nursing Home	88%	84%	89%	83%
2.	Staff opinions are ignored in this nursing home. (B9R)	Database	87%	85%	90%	85%
		Your Nursing Home	87%	85%	90%	85%
3.	It is easy for staff to speak up about problems in this nursing home. (B11)	Database	81%	73%	80%	73%
		Your Nursing Home	81%	73%	80%	73%
11.	Nonpunitive Response to Mistakes
1.	Staff are blamed when a resident is harmed. (A10R)	Database	88%	84%	89%	83%
		Your Nursing Home	88%	84%	89%	83%
2.	Staff are afraid to report their mistakes. (A12R)	Database	87%	85%	90%	85%
		Your Nursing Home	87%	85%	90%	85%
3.	Staff are treated fairly when they make mistakes. (A15)	Database	81%	73%	80%	73%
		Your Nursing Home	81%	73%	80%	73%
4.	Staff feel safe reporting their mistakes. (A18)	Database	67%	69%	78%	65%
		Your Nursing Home	67%	69%	78%	65%
12.	Staffing
1.	We have enough staff to handle the workload. (A3)	Database	87%	85%	90%	85%
		Your Nursing Home	87%	85%	90%	85%
2.	Staff have to hurry because they have too much work to do. (A8R)	Database	81%	73%	80%	73%
		Your Nursing Home	81%	73%	80%	73%
3.	Residents' needs are met during shft changes. (A16)	Database	67%	69%	78%	65%
		Your Nursing Home	67%	69%	78%	65%
4.	It is hard to keep residents safe here because so many staff quit their jobs. (A17)	Database	67%	69%	78%	65%
		Your Nursing Home	67%	69%	78%	65%

Notes: 1) Respondents who selected "Other," and missing are not shown. 2) Comparative results are based on data from xx nursing homes included in the Nursing Home Survey on Patient Safety Culture 2011 Comparative Database Report; 3) “R” = a negatively worded item; 4) Data are not only displayed for work areas where there are fewer than 5 respondents and item data are not displayed for fewer than 3 respondents.

Willingness to Recommend Nursing Home Comparative Results by Work Area

		Work Area
Willingness to Recommend Nursing Home	Dataset	Alzheimer’s/ Dementia Unit	Many/ No specific area or unit	Rehab Unit	Skilled Nursing Unit
# Respondents	Database	61	348	289	343
	Your Nursing Home	2,565	10,545	13,041	16,851
Yes	Database	60%	60%	60%	60%
	Your Nursing Home	60%	60%	60%	60%
Maybe	Database	25%	25%	25%	25%
	Your Nursing Home	25%	25%	25%	25%
No	Database	15%	15%	15%	15%
	Your Nursing Home	15%	15%	15%	15%
Notes: 1) Percent totals in the table may not sum to exactly 100% due to rounding of decimals; 2) Respondents who selected "Other," and missing are not shown; 3) Comparative results are based on data from xx nursing homes included in the Nursing Home Survey on Patient Safety Culture 2011 Comparative Database Report; 4) Data are not only displayed for work areas where there are fewer than 5 respondents and item data are not displayed for fewer than 3 respondents.

Overall Rating on Resident Safety Comparative Results by Work Area

		Work Area
Overall Rating on Resident Safety	Dataset	Alzheimer’s/ Dementia Unit	Many/ No specific area or unit	Rehab Unit	Skilled Nursing Unit
# Respondents	Database	61	348	289	343
	Your Nursing Home	2,565	10,545	13,041	16,851
5 – Excellent	Database	15%	15%	15%	15%
	Your Nursing Home	15%	15%	15%	15%
4 – Very Good	Database	35%	35%	35%	35%
	Your Nursing Home	35%	35%	35%	35%
3 – Good	Database	25%	25%	25%	25%
	Your Nursing Home	25%	25%	25%	25%
2 – Fair	Database	15%	15%	15%	15%
	Your Nursing Home	15%	15%	15%	15%
1 – Poor	Database	10%	10%	10%	10%
	Your Nursing Home	10%	10%	10%	10%

Notes: 1) Percent totals in the table may not sum to exactly 100% due to rounding of decimals; 2) Respondents who selected "Other," and missing are not shown; 3) Comparative results are based on data from xx nursing homes included in the Nursing Home Survey on Patient Safety Culture 2011 Comparative Database Report; 4) Data are not only displayed for work areas where there are fewer than 5 respondents and item data are not displayed for fewer than 3 respondents.

Comparative Results by Interaction with Patients

Composite-level Comparative Results by Interaction with Patients

		Interaction with Patients
Patient Safety Culture Composites	Dataset	Yes	No
# Respondents	Database	61	343
	Your Nursing Home	2,565	16,851
1. Overall Perceptions of Resident Safety	Database	81%	76%
	Your Nursing Home	81%	76%
2. Feedback and Communication About Incidents	Database	75%	72%
	Your Nursing Home	75%	72%
3. Supervisor Expectations & Actions Promoting Resident Safety	Database	75%	72%
	Your Nursing Home	75%	72%
4. Organizational Learning	Database	75%	72%
	Your Nursing Home	75%	72%
5. Management Support for Resident Safety	Database	75%	72%
	Your Nursing Home	75%	72%
6. Training & Skills	Database	73%	74%
	Your Nursing Home	73%	74%
7. Compliance with Procedures	Database	73%	74%
	Your Nursing Home	73%	74%
8. Teamwork	Database	69%	69%
	Your Nursing Home	69%	69%
9. Handoffs	Database	69%	69%
	Your Nursing Home	69%	69%
10. Communication Openness	Database	73%	74%
	Your Nursing Home	73%	74%
11. Nonpunitive Response to Mistakes	Database	66%	66%
	Your Nursing Home	66%	66%
12. Staffing	Database	65%	64%
	Your Nursing Home	65%	64%

Notes: 1) Comparative results are based on data from xx nursing homes included in the Nursing Home Survey on Patient Safety Culture 2011 Comparative Database Report. 2) Composite scores are not calculated when a percentage for interaction has fewer than 5 respondents and any item in the composite has fewer than 3 respondents.

Item-level Comparative Results by Interaction with Patients (Page 1 of 4)

			Interaction with Patients
Survey Items by Composite		Dataset	Yes	No
	# Respondents	Database	1,184	19,085
		Your Nursing Home	2,565	16,851
1.	Overall Perceptions of Resident Safety
1.	Residents are well cared for in this nursing home. (D1)	Database	88%	83%
		Your Nursing Home	88%	83%
2.	This nursing home does a good job keeping residents safe. (D6)	Database	87%	85%
		Your Nursing Home	87%	85%
3.	3. This nursing home is a safe place for residents. (D8)	Database	81%	73%
		Your Nursing Home	81%	73%
2.	Feedback and Communication About Incidents
1.	When staff report something that could harm a resident, someone takes care of it.  (B4)	Database	88%	83%
		Your Nursing Home	88%	83%
2.	In this nursing home, we talk about ways to keep incidents from happening again. (B5)	Database	87%	85%
		Your Nursing Home	87%	85%
3.	Staff tell someone if they see something that might harm a resident. (B6)	Database	81%	73%
		Your Nursing Home	81%	73%
4.	In this nursing home, we discuss ways to keep residents safe from harm. (B8)	Database	67%	65%
		Your Nursing Home	67%	65%
3.	Supervisor Expectations & Actions Promoting Resident Safety
1.	My supervisor listens to staff ideas and suggestions about resident safety. (C1)	Database	87%	85%
		Your Nursing Home	87%	85%
2.	My supervisor says a good word to staff who follow the right procedures. (C2)	Database	81%	73%
		Your Nursing Home	81%	73%
3.	My supervisor pays attention to safety problems in this nursing home. (C3)	Database	67%	65%
		Your Nursing Home	67%	65%

Notes: 1) Comparative results are based on data from xx nursing homes included in the Nursing Home Survey on Patient Safety Culture 2011 Comparative Database Report; 2) Data are not only displayed for interaction where there are fewer than 5 respondents and item data are not displayed for fewer than 3 respondents.

Item-level Comparative Results by Interaction with Patients (Page 2 of 4)

			Interaction with Patients
Survey Items by Composite		Dataset	Yes	No
	# Respondents	Database	1,184	19,085
		Your Nursing Home	2,565	16,851
4.	Organizational Learning
1.	This nursing home lets the same mistakes happen again and again. (D3R)	Database	88%	83%
		Your Nursing Home	88%	83%
2.	It is easy to make changes to improve resident safety in this nursing home. (D4)	Database	87%	85%
		Your Nursing Home	87%	85%
3.	This nursing home is always doing things to improve resident safety.  (D5)	Database	81%	73%
		Your Nursing Home	81%	73%
4.	When this nursing home makes changes to improve resident safety, it checks to see if the changes worked. (D10)	Database	81%	73%
		Your Nursing Home	81%	73%
5.	Management Support for Resident Safety
1.	When staff report something that could harm a resident, someone takes care of it. (B4)	Database	88%	83%
		Your Nursing Home	88%	83%
2.	In this nursing home, we talk about ways to keep incidents from happening again. (B5)	Database	87%	85%
		Your Nursing Home	87%	85%
3.	Staff tell someone if they see something that might harm a resident. (B6)	Database	81%	73%
		Your Nursing Home	81%	73%
6.	Training & Skills
1.	Staff get the training they need in this nursing home. (A7)	Database	87%	85%
		Your Nursing Home	87%	85%
2.	Staff have enough training on how to handle difficult residents. (A11)	Database	81%	73%
		Your Nursing Home	81%	73%
3.	Staff understand the training they get in this nursing home. (A13)	Database	67%	65%
		Your Nursing Home	67%	65%

Notes: 1) Comparative results are based on data from xx nursing homes included in the Nursing Home Survey on Patient Safety Culture 2011 Comparative Database Report; 2) Data are not only displayed for interaction where there are fewer than 5 respondents and item data are not displayed for fewer than 3 respondents.

Item-level Comparative Results by Interaction with Patients (Page 3 of 4)

			Interaction with Patients
Survey Items by Composite		Dataset	Yes	No
	# Respondents	Database	1,184	19,085
		Your Nursing Home	2,565	16,851
7.	Compliance with Procedures
1.	Staff follow standard procedures to care for residents. (A4)	Database	88%	83%
		Your Nursing Home	88%	83%
2.	Staff use shortcuts to get their work done faster. (A6R)	Database	87%	85%
		Your Nursing Home	87%	85%
3.	To make work easier, staff often ignore procedures. (A14R)	Database	81%	73%
		Your Nursing Home	81%	73%
8.	Teamwork
1.	Staff in this nursing home treat each other with respect. (A1)	Database	88%	83%
		Your Nursing Home	88%	83%
2.	Staff support one another in this nursing home. (A2)	Database	87%	85%
		Your Nursing Home	87%	85%
3.	Staff feel like they are part of a team. (A5)	Database	81%	73%
		Your Nursing Home	81%	73%
4.	When someone gets really busy in this nursing home, other staff help out. (A9)	Database	67%	65%
		Your Nursing Home	67%	65%
9.	Handoffs
1.	Staff are told what they need to know before taking care of a resident for the first time. (B1)	Database	87%	85%
		Your Nursing Home	87%	85%
2.	Staff are told right away when there is a change in a resident's care plan. (B2)	Database	81%	73%
		Your Nursing Home	81%	73%
3.	We have all the information we need when residents are transferred from the hospital. (B3)	Database	67%	65%
		Your Nursing Home	67%	65%
4.	Staff are given all the information they need to care for residents. (B10)	Database	67%	65%
		Your Nursing Home	67%	65%

Notes: 1) Comparative results are based on data from xx nursing homes included in the Nursing Home Survey on Patient Safety Culture 2011 Comparative Database Report; 2) Data are not only displayed for interaction where there are fewer than 5 respondents and item data are not displayed for fewer than 3 respondents.

Item-level Comparative Results by Interaction with Patients (Page 4 of 4)

			Interaction with Patients
Survey Items by Composite		Dataset	Yes	No
	# Respondents	Database	1,184	19,085
		Your Nursing Home	2,565	16,851
10.	Communication Openness
1.	Staff ideas and suggestions are valued in this nursing home. (B7)	Database	88%	83%
		Your Nursing Home	88%	83%
2.	Staff opinions are ignored in this nursing home. (B9R)	Database	87%	85%
		Your Nursing Home	87%	85%
3.	It is easy for staff to speak up about problems in this nursing home. (B11)	Database	81%	73%
		Your Nursing Home	81%	73%
11.	Nonpunitive Response to Mistakes
1.	Staff are blamed when a resident is harmed. (A10R)	Database	88%	83%
		Your Nursing Home	88%	83%
2.	Staff are afraid to report their mistakes. (A12R)	Database	87%	85%
		Your Nursing Home	87%	85%
3.	Staff are treated fairly when they make mistakes. (A15)	Database	81%	73%
		Your Nursing Home	81%	73%
4.	Staff feel safe reporting their mistakes. (A18)	Database	67%	65%
		Your Nursing Home	67%	65%
12.	Staffing
1.	We have enough staff to handle the workload. (A3)	Database	87%	85%
		Your Nursing Home	87%	85%
2.	Staff have to hurry because they have too much work to do. (A8R)	Database	81%	73%
		Your Nursing Home	81%	73%
3.	Residents' needs are met during shft changes. (A16)	Database	67%	65%
		Your Nursing Home	67%	65%
4.	It is hard to keep residents safe here because so many staff quit their jobs. (A17)	Database	67%	65%
		Your Nursing Home	67%	65%

Notes: 1) Comparative results are based on data from xx nursing homes included in the Nursing Home Survey on Patient Safety Culture 2011 Comparative Database Report; 2) Data are not only displayed for interaction where there are fewer than 5 respondents and item data are not displayed for fewer than 3 respondents.

Willingness to Recommend Nursing Home Comparative Results by Interaction with Patients

		Interaction with Patients
Willingness to Recommend Nursing Home	Dataset	Yes	No
# Respondents	Database	61	343
	Your Nursing Home	2,565	16,851
Yes	Database	60%	60%
	Your Nursing Home	60%	60%
Maybe	Database	25%	25%
	Your Nursing Home	25%	25%
No	Database	15%	15%
	Your Nursing Home	15%	15%
Notes: 1) Percent totals in the table may not sum to exactly 100% due to rounding of decimals; 2) Comparative results are based on data from xx nursing homes included in the Nursing Home Survey on Patient Safety Culture 2011 Comparative Database Report; 3) Data are not only displayed for interaction where there are fewer than 5 respondents and item data are not displayed for fewer than 3 respondents.

Overall Rating on Resident Safety Comparative Results by Interaction with Patients

		Interaction with Patients
Overall Rating on Resident Safety	Dataset	Yes	No
# Respondents	Database	61	343
	Your Nursing Home	2,565	16,851
5 – Excellent	Database	15%	15%
	Your Nursing Home	15%	15%
4 – Very Good	Database	35%	35%
	Your Nursing Home	35%	35%
3 – Good	Database	25%	25%
	Your Nursing Home	25%	25%
2 – Fair	Database	15%	15%
	Your Nursing Home	15%	15%
1 – Poor	Database	10%	10%
	Your Nursing Home	10%	10%

Notes: 1) Percent totals in the table may not sum to exactly 100% due to rounding of decimals; 2) Comparative results are based on data from xx nursing homes included in the Nursing Home Survey on Patient Safety Culture 2011 Comparative Database Report; 3) Data are not only displayed for interaction where there are fewer than 5 respondents and item data are not displayed for fewer than 3 respondents.

Comparative Results by Shift Worked Most Often

Composite-level Comparative Results by Shift Worked Most Often

		Shift Worked Most Often
Patient Safety Culture Composites	Dataset	Days	Evenings		Nights
# Respondents	Database	1,184	11,928	19,085
	Your Nursing Home	2,565	10,545	16,851
1. Overall Perceptions of Resident Safety	Database	81%	78%	76%
	Your Nursing Home	81%	78%	76%
2. Feedback and Communication About Incidents	Database	75%	70%	72%
	Your Nursing Home	75%	70%	72%
3. Supervisor Expectations & Actions Promoting Resident Safety	Database	75%	70%	72%
	Your Nursing Home	75%	70%	72%
4. Organizational Learning	Database	75%	70%	72%
	Your Nursing Home	75%	70%	72%
5. Management Support for Resident Safety	Database	75%	70%	72%
	Your Nursing Home	75%	70%	72%
6. Training & Skills	Database	73%	67%	74%
	Your Nursing Home	73%	67%	74%
7. Compliance with Procedures	Database	73%	67%	74%
	Your Nursing Home	73%	67%	74%
8. Teamwork	Database	69%	64%	69%
	Your Nursing Home	69%	64%	69%
9. Handoffs	Database	69%	64%	69%
	Your Nursing Home	69%	64%	69%
10. Communication Openness	Database	73%	67%	74%
	Your Nursing Home	73%	67%	74%
11. Nonpunitive Response to Mistakes	Database	66%	56%	66%
	Your Nursing Home	66%	56%	66%
12. Staffing	Database	65%	58%	64%
	Your Nursing Home	65%	58%	64%

Notes: 1) Respondents who selected "Other," and missing are not shown. 2) Comparative results are based on data from xx nursing homes included in the Nursing Home Survey on Patient Safety Culture 2011 Comparative Database Report; 3) Composite scores are not calculated when a work area has fewer than 5 respondents and any item in the composite has fewer than 3 respondents.

Item-level Comparative Results by Shift Worked Most Often (Page 1 of 4)

			Shift Worked Most Often
Survey Items by Composite		Dataset	Days		Evenings		Nights
# Respondents		Database	1,184	11,928		19,085
		Your Nursing Home	61	348		343
1.	Overall Perceptions of Resident Safety
1.	Residents are well cared for in this nursing home. (D1)	Database	88%	84%		83%
		Your Nursing Home	88%	84%		83%
2.	This nursing home does a good job keeping residents safe. (D6)	Database	87%	85%		85%
		Your Nursing Home	87%	85%		85%
3.	3. This nursing home is a safe place for residents. (D8)	Database	81%	73%		73%
		Your Nursing Home	81%	73%		73%
2.	Feedback and Communication About Incidents
1.	When staff report something that could harm a resident, someone takes care of it.  (B4)	Database	88%	84%		83%
		Your Nursing Home	88%	84%		83%
2.	In this nursing home, we talk about ways to keep incidents from happening again. (B5)	Database	87%	85%		85%
		Your Nursing Home	87%	85%		85%
3.	Staff tell someone if they see something that might harm a resident. (B6)	Database	81%	73%		73%
		Your Nursing Home	81%	73%		73%
4.	In this nursing home, we discuss ways to keep residents safe from harm. (B8)	Database	67%	69%		65%
		Your Nursing Home	67%	69%		65%
3.	Supervisor Expectations & Actions Promoting Resident Safety
1.	My supervisor listens to staff ideas and suggestions about resident safety. (C1)	Database	87%	85%		85%
		Your Nursing Home	87%	85%		85%
2.	My supervisor says a good word to staff who follow the right procedures. (C2)	Database	81%	73%		73%
		Your Nursing Home	81%	73%		73%
3.	My supervisor pays attention to safety problems in this nursing home. (C3)	Database	67%	69%		65%
		Your Nursing Home	67%	69%		65%

Notes: 1) Respondents who selected "Other," and missing are not shown. 2) Comparative results are based on data from xx nursing homes included in the Nursing Home Survey on Patient Safety Culture 2011 Comparative Database Report; 3) “R” = a negatively worded item; 4) Data are not only displayed for job titles where there are fewer than 5 respondents and item data are not displayed for fewer than 3 respondents.

Item-level Comparative Results by Shift Worked Most Often (Page 2 of 4)

			Shift Worked Most Often
Survey Items by Composite		Dataset	Days	Evenings	Nights
# Respondents		Database	1,184	11,928	19,085
		Your Nursing Home	2,565	10,545	16,851
4.	Organizational Learning
1.	This nursing home lets the same mistakes happen again and again. (D3R)	Database	88%	84%	83%
		Your Nursing Home	88%	84%	83%
2.	It is easy to make changes to improve resident safety in this nursing home. (D4)	Database	87%	85%	85%
		Your Nursing Home	87%	85%	85%
3.	This nursing home is always doing things to improve resident safety.  (D5)	Database	81%	73%	73%
		Your Nursing Home	81%	73%	73%
4.	When this nursing home makes changes to improve resident safety, it checks to see if the changes worked. (D10)	Database	81%	73%	73%
		Your Nursing Home	81%	73%	73%
5.	Management Support for Resident Safety
1.	When staff report something that could harm a resident, someone takes care of it. (B4)	Database	88%	84%	83%
		Your Nursing Home	88%	84%	83%
2.	In this nursing home, we talk about ways to keep incidents from happening again. (B5)	Database	87%	85%	85%
		Your Nursing Home	87%	85%	85%
3.	Staff tell someone if they see something that might harm a resident. (B6)	Database	81%	73%	73%
		Your Nursing Home	81%	73%	73%
6.	Training & Skills
1.	Staff get the training they need in this nursing home. (A7)	Database	87%	85%	85%
		Your Nursing Home	87%	85%	85%
2.	Staff have enough training on how to handle difficult residents. (A11)	Database	81%	73%	73%
		Your Nursing Home	81%	73%	73%
3.	Staff understand the training they get in this nursing home. (A13)	Database	67%	69%	65%
		Your Nursing Home	67%	69%	65%

Notes: 1) Respondents who selected "Other," and missing are not shown. 2) Comparative results are based on data from xx nursing homes included in the Nursing Home Survey on Patient Safety Culture 2011 Comparative Database Report; 3) “R” = a negatively worded item; 4) Data are not only displayed for job titles where there are fewer than 5 respondents and item data are not displayed for fewer than 3 respondents.

Item-level Comparative Results by Shift Worked Most Often (Page 3 of 4)

			Shift Worked Most Often
Survey Items by Composite		Dataset	Days	Evenings	Nights
# Respondents		Database	1,184	11,928	19,085
		Your Nursing Home	2,565	10,545	16,851
7.	Compliance with Procedures
1.	Staff follow standard procedures to care for residents. (A4)	Database	88%	84%	83%
		Your Nursing Home	88%	84%	83%
2.	Staff use shortcuts to get their work done faster. (A6R)	Database	87%	85%	85%
		Your Nursing Home	87%	85%	85%
3.	To make work easier, staff often ignore procedures. (A14R)	Database	81%	73%	73%
		Your Nursing Home	81%	73%	73%
8.	Teamwork
1.	Staff in this nursing home treat each other with respect. (A1)	Database	88%	84%	83%
		Your Nursing Home	88%	84%	83%
2.	Staff support one another in this nursing home. (A2)	Database	87%	85%	85%
		Your Nursing Home	87%	85%	85%
3.	Staff feel like they are part of a team. (A5)	Database	81%	73%	73%
		Your Nursing Home	81%	73%	73%
4.	When someone gets really busy in this nursing home, other staff help out. (A9)	Database	67%	69%	65%
		Your Nursing Home	67%	69%	65%
9.	Handoffs
1.	Staff are told what they need to know before taking care of a resident for the first time. (B1)	Database	87%	85%	85%
		Your Nursing Home	87%	85%	85%
2.	Staff are told right away when there is a change in a resident's care plan. (B2)	Database	81%	73%	73%
		Your Nursing Home	81%	73%	73%
3.	We have all the information we need when residents are transferred from the hospital. (B3)	Database	67%	69%	65%
		Your Nursing Home	67%	69%	65%
4.	Staff are given all the information they need to care for residents. (B10)	Database	67%	69%	65%
		Your Nursing Home	67%	69%	65%

Item-level Comparative Results by Shift Worked Most Often (Page 4 of 4)

			Shift Worked Most Often
Survey Items by Composite		Dataset	Days	Evenings	Nights
	# Respondents	Database	1,184	11,928	19,085
		Your Nursing Home	2,565	10,545	16,851
10.	Communication Openness
1.	Staff ideas and suggestions are valued in this nursing home. (B7)	Database	88%	84%	83%
		Your Nursing Home	88%	84%	83%
2.	Staff opinions are ignored in this nursing home. (B9R)	Database	87%	85%	85%
		Your Nursing Home	87%	85%	85%
3.	It is easy for staff to speak up about problems in this nursing home. (B11)	Database	81%	73%	73%
		Your Nursing Home	81%	73%	73%
11.	Nonpunitive Response to Mistakes
1.	Staff are blamed when a resident is harmed. (A10R)	Database	88%	84%	83%
		Your Nursing Home	88%	84%	83%
2.	Staff are afraid to report their mistakes. (A12R)	Database	87%	85%	85%
		Your Nursing Home	87%	85%	85%
3.	Staff are treated fairly when they make mistakes. (A15)	Database	81%	73%	73%
		Your Nursing Home	81%	73%	73%
4.	Staff feel safe reporting their mistakes. (A18)	Database	67%	69%	65%
		Your Nursing Home	67%	69%	65%
12.	Staffing
1.	We have enough staff to handle the workload. (A3)	Database	87%	85%	85%
		Your Nursing Home	87%	85%	85%
2.	Staff have to hurry because they have too much work to do. (A8R)	Database	81%	73%	73%
		Your Nursing Home	81%	73%	73%
3.	Residents' needs are met during shft changes. (A16)	Database	67%	69%	65%
		Your Nursing Home	67%	69%	65%
4.	It is hard to keep residents safe here because so many staff quit their jobs. (A17)	Database	67%	69%	65%
		Your Nursing Home	67%	69%	65%

Notes: 1) Respondents who selected "Other," and missing are not shown. 2) Comparative results are based on data from xx nursing homes included in the Nursing Home Survey on Patient Safety Culture 2011 Comparative Database Report; 3) “R” = a negatively worded item; 4) Data are not only displayed for job titles where there are fewer than 5 respondents and item data are not displayed for fewer than 3 respondents.

Willingness to Recommend Nursing Home Comparative Results by Shift Worked Most Often

		Shift Worked Most Often
Willingness to Recommend Nursing Home	Dataset	Days	Evenings	Nights
# Respondents	Database	61	348	343
	Your Nursing Home	2,565	10,545	16,851
Yes	Database	60%	60%	60%
	Your Nursing Home	60%	60%	60%
Maybe	Database	25%	25%	25%
	Your Nursing Home	25%	25%	25%
No	Database	15%	15%	15%
	Your Nursing Home	15%	15%	15%

Notes: 1) Percent totals in the table may not sum to exactly 100% due to rounding of decimals; 2) Comparative results are based on data from xx nursing homes included in the Nursing Home Survey on Patient Safety Culture 2011 Comparative Database Report; 3) Data are not only displayed for shifts where there are fewer than 5 respondents and item data are not displayed for fewer than 3 respondents.

Overall Rating on Resident Safety Comparative Results by Shift Worked Most Often

		Shift Worked Most Often
Overall Rating on Resident Safety	Dataset	Days	Evenings	Nights
# Respondents	Database	61	348	343
	Your Nursing Home	2,565	10,545	16,851
5 – Excellent	Database	15%	15%	15%
	Your Nursing Home	15%	15%	15%
4 – Very Good	Database	35%	35%	35%
	Your Nursing Home	35%	35%	35%
3 – Good	Database	25%	25%	25%
	Your Nursing Home	25%	25%	25%
2 – Fair	Database	15%	15%	15%
	Your Nursing Home	15%	15%	15%
1 – Poor	Database	10%	10%	10%
	Your Nursing Home	10%	10%	10%

Notes: 1) Percent totals in the table may not sum to exactly 100% due to rounding of decimals; 2) Comparative results are based on data from xx nursing homes included in the Nursing Home Survey on Patient Safety Culture 2011 Comparative Database Report; 3) Data are not only displayed for shifts where there are fewer than 5 respondents and item data are not displayed for fewer than 3 respondents.