| Model Instance Name: |
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red & strike-through: DELETE |
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| FBI V3 |
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underlined & italicized: RE-ORDER |
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| MID: F4Bth9lFkdNJVJ90Y5VZUg== |
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pink: ADDITION |
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| Date: |
12/14/2012 |
blue + -->: REWORDING |
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| FBI V3 CUSTOM QUESTION LIST |
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QID
(Group ID) |
Skip Logic Label |
Question Text |
Answer Choices
(limited to 50 characters) |
Skip to |
Type (select from list) |
Single or Multi |
Required
Y/N |
Special Instructions |
25 character limit. Leave blank if you want DOT to fill this part out.
CQ Label |
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| SAC3764 |
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How frequently do you visit the FBI.gov site? |
This is my first visit |
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Radio button, one-up vertical |
Single |
Y |
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Visit Frequency |
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Every few months or less often |
A, B, C |
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Monthly |
A, B, C |
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Weekly |
A, B, C |
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Several times a week |
A, B, C |
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Daily/more than once a day |
A, B, C |
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| CAS0029916 |
A |
The FBI recently changed the site homepage. Please select the statement which best describes your experience with the new homepage: |
The new homepage makes it easier to look for information. |
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Radio button, one-up vertical |
Single |
Y |
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Homepage Redesign 1 |
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The new homepage makes it more difficult to look for information. |
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My experience is no different with the new homepage. |
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Don't Know |
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| CAS0029917 |
B |
Please rate the visual appeal of the new homepage: |
1=Poor |
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Radio button, scale, no don't know |
Single |
Y |
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Homepage Redesign 2 |
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2 |
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3 |
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4 |
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5 |
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6 |
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7 |
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8 |
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9 |
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10=Excellent |
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| CAS0029918 |
C |
Please provide us with any additional feedback you have about the new homepage: |
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Text area, no char limit |
Single |
Y |
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Homepage Redesign 3 |
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| SAC3765 |
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Which of the following best describes you? |
News media |
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Radio button, one-up vertical |
Single |
Y |
Skip Logic |
Role |
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Law Enforcement |
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Business Community |
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Government |
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General Public/Citizen |
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Researcher/academic |
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Job Seeker |
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Student |
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Crime Victim |
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Other, please specify: |
A |
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| SAC3766 |
A |
Please specify your role in visiting the site: |
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Text field, <100 char |
Single |
N |
Skip Logic |
OE_Role |
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| SAC3767 |
Z |
What were you primarily looking for on the FBI site today? |
Wanted fugitives or missing persons |
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Radio button, one-up vertical |
Single |
Y |
Skip Logic |
All Others Looking For |
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Criminal history summary checks (Background checks) |
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Career or job opportunities |
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Contact information |
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Report a crime/fraud |
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Crime/Fraud prevention |
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Crime statistics |
C, D |
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FBI news |
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General information on the FBI |
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Information on investigative programs |
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Nothing specific, just browsing |
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Sex offender registry |
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Terrorism information |
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Other, please specify: |
B |
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| SAC3768 |
B |
Other information you were looking for |
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Text field, <100 char |
Single |
N |
Skip Logic |
OE_Looking For |
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| ACQLiv0016403 |
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Did you find what you were looking for on the FBI site today? |
Yes |
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Radio button, one-up vertical |
Single |
Y |
Skip Logic |
Ability to Find |
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No |
A |
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| ACQLiv0016404 |
A |
Please describe what you were unable to find on the FBI site today: |
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Text area, no char limit |
Single |
Y |
Skip Logic |
OE_Unable to Find |
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| ACQLiv0010422 |
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Which of the following navigation improvements would you like to see on the FBI site? (Select all that apply) |
Add more links to the top navigation bar and drop down choices |
A |
Checkbox, one-up vertical |
Multi |
Y |
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Navigation |
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Change the current navigation options (i.e.. Change the links in the top navigation bar, add navigation options, reorganize the links, etc.) |
B |
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Improve the link/label wording so I know where a link will take me |
C |
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Other, please specify: |
D |
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None of the above/The navigation on this site meets my expectations |
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| ACQLiv0010423 |
A |
Please describe the links/choices you want added to the top navigation bar and drop downs: |
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Text area, no char limit |
Single |
N |
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OE_Nav Top |
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| ACQLiv0010424 |
B |
Please describe how you would change the current navigation: |
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Text area, no char limit |
Single |
N |
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OE_Nav Changes |
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| ACQLiv0010425 |
C |
Please describe the links/labels that need improvement: |
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Text area, no char limit |
Single |
N |
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OE_LinksLabels |
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D |
Please describe the navigation improvement you would like to make to the site: |
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Text area, no char limit |
Single |
N |
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OE_Nav Improve |
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| CAS0029907 |
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Have you requested a Criminal History Summary Check (background check) in the past year or do you plan to request one in the near future? |
Yes |
A |
Radio button, one-up vertical |
Single |
Y |
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Criminal History Check 1 |
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No |
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Not Sure |
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| CAS0029908 |
A |
If the option were available to submit the request for a Criminal History Summary Check electronically (application, payment, etc.), how likely would you be to do so instead of submitting it by mail? |
Very Likely |
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Radio button, one-up vertical |
Single |
Y |
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Criminal History Check 2 |
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Somewhat Likely |
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Not at all Likely |
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| SAC3769 |
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What can we do to improve www.fbi.gov? |
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Text area, no char limit |
Single |
N |
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One Improvement |
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| ACQhar0020154 |
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Thinking about all of the government websites you visit or use, which is your ideal government website? |
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Text area, no char limit |
Single |
N |
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Ideal website |
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| ACQhar0020155 |
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When thinking about the government site you listed in the previous question, what specifically do you like about that website? |
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Text area, no char limit |
Single |
N |
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Ideal website quality |
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| ACQwil0013405 |
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Have you visited the m.fbi.gov site on your mobile device? |
Yes |
A, B, G, H |
Radio button, one-up vertical |
Single |
Y |
Skip Logic |
Mobile Visit |
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No |
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Not Sure |
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| ACQwil0013406 |
A |
Were you successful in viewing the content that you were seeking with your mobile phone/device? |
Yes |
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Radio button, one-up vertical |
Single |
Y |
Skip Logic |
Mobile Success |
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No |
E, F |
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| ACQinh0017513 |
E |
What information were you unable to view on your mobile device? |
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Text area, no char limit |
Single |
N |
Skip Logic |
Mobile unable to find |
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| ACQinh0017514 |
F |
Did you visit the FBI main website as a result of not being able to find the information you were looking for on the mobile site? |
Yes, I visited the mobile site first and then came to the website for the same information. |
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Radio button, one-up vertical |
Single |
Y |
Skip Logic |
Website visit after mobile |
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No, I am on the website for something different than what I was looking for on the mobile site. |
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Not Sure |
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| ACQwil0013407 |
B |
How would you rate the mobile site compared to the full site? |
Much better |
D |
Radio button, one-up vertical |
Single |
Y |
Skip Logic |
Mobile Experience |
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Somewhat better |
D |
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About the same |
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Somewhat worse |
C |
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Much worse |
C |
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| ACQwil0013408 |
C |
Why did you rate the mobile site as being worse than the full site? |
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Text area, no char limit |
Single |
N |
Skip Logic |
OE_Full site is Better |
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| ACQinh0017515 |
D |
Why did you rate the mobile site as being better than the full site? |
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Text area, no char limit |
Single |
N |
Skip Logic |
OE_Mobile Site is Better |
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| ACQinh0017508 |
G |
Did you have any difficulty accessing the FBI mobile site? |
Yes |
I |
Radio button, one-up vertical |
Single |
Y |
Skip Logic |
Difficulty accessing mobile |
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No |
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| ACQinh0017511 |
I |
Do you believe the difficulty you had accessing the site was due to: |
Problems with the FBI mobile site |
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Radio button, one-up vertical |
Single |
Y |
Skip Logic |
Mobile difficulty |
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Problems with your mobile carrier (i.e.. AT&T, Verizon, etc.) |
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Problems with your mobile phone |
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Not Sure |
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Other |
J |
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| ACQinh0017512 |
J |
Please specify why you had difficulty accessing the FBI mobile site: |
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Text area, no char limit |
Single |
N |
Skip Logic |
OE_mobile difficulty |
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| ACQinh0017509 |
H |
How did you connect to the mobile site today? |
Wi-Fi |
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Radio button, one-up vertical |
Single |
Y |
Skip Logic |
Mobile connection |
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4G |
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3G |
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Not Sure |
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| SAC3770 |
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What is your age? |
17 and under |
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Drop down, select one |
Single |
Y |
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Age |
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18-24 |
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25-34 |
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35-44 |
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45-54 |
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55-64 |
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65 and over |
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I prefer not to respond |
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