Telephone follow-up survey

Alaska Non-Response Telephone Questionnaire

[IF OBVIOUS YOUTH – Ask to speak with an adult]

Hello, my name is __________. I’m calling on behalf of the National Marine Fisheries Service.
[IF ASKED: NOAA stands for National Oceanic and Atmospheric Administration]
May I please speak with______________?
01
02
03

(SKIP TO Intro 2: ) YES, RESPONDENT AVAILABLE/TRANSFERRING
(SKIP TO EXIT1) NO, RESPONDENT UNAVAILABLE
DK/REFUSED [Schedule callback 1 day out]
/SCHEDULE CALLBACK/
04 /IF LANGUAGE BARRIER/ [INTERVIEWER: TERMINATE AS 103 LANGUAGE
BARRIER]
05 /IF OTHER TYPE OF BARRIER/ [INTERVIEWER: TERMINATE AS 114
PHYSICAL/MENTAL IMPAIRMENT]

EXIT1: Thank you, I will call back later. When would be a good time to reach [Respondent]?
/SCHEDULE CALLBACK/
[Q: “Who sponsors the survey/who is NOAA Fisheries?”
A: This survey is sponsored by NOAA Fisheries, also known as the National Marine Fisheries
Service, a U.S. government agency responsible for the stewardship of the nation's living marine
resources and their habitat.]
[Q: “What’s the purpose of the call?”
A: This is not a sales call. We are collecting public input for government, industry, and citizen
groups to consider when evaluating ways to manage saltwater fish species, like halibut, in
Alaska. I want to assure you that your answers will be kept confidential and your name will not
be revealed to anyone.]
[Q: “Why did you send money with the survey?”
A: The survey is very important and NOAA Fisheries has found they can get more input for less
money by including a small token of their appreciation with the survey. ]
[Q: I haven’t saltwater fished in Alaska before.
A: The survey does not require you to have saltwater fished before, in Alaska or anywhere. In
fact, we are very interested in hearing from people who do not saltwater fish in Alaska, in
addition to those who have.]

[Q: I don’t care about saltwater fishing in Alaska. It is important that we represent your view
in the survey. If we only receive surveys from people who care a lot, the survey results would be
biased.]
[Q: “Do you have a valid OMB Control Number to undertake this survey?” Yes, this survey
has received clearance under the Paperwork Reduction Act. The OMB control number is 06480535XXXX, which expires February 28, 2009DATE.]
[IF QUALIFIED RESPONDENT IS ON THE PHONE]

QA You were recently mailed a questionnaire about recreational fishing in Alaska, which
included $1 as a token of our appreciation for completing the survey. The survey collects
information about your fishing activities and your opinions about saltwater fishing to help the
federal government better manage saltwater fisheries in Alaska. As of today, we have not
received your completed questionnaire. You are one of a small group of people who have fished
in Alaska who we are asking input from, so your response is very important to us. Even if you
have not fished for in saltwater fish in Alaska, your input is still needed. If we send you another
survey, could you complete the survey and return it to us within a week of receiving it?
1
2
3
4

QB

YES – SEND NEW SURVEY [SKIP TO VERIFY]
YES – DO NOT NEED ANOTHER SURVEY [THANK YOU. SKIP TO
CONTINUE]
SURVEY HAS ALREADY BEEN RETURNED [THANK YOU, SKIP TO
CONTINUE]
NO [SKIP TO QB]

It is very important for our analysis that we understand how those who haven’t returned
the survey compare to those who did, so that we don’t misinterpret the survey results.
Could I take a few minutes to ask you some brief questions that will help us with our
work? I’d like to remind you that all of your answers are confidential and your name will
not be revealed to anyone.
1
2

YES [SKIP TO Q1]
NO [ASK FOR A MORE CONVENIENT TIME, OTHERWISE, THANK
RESPONDENT AND TERMINATE]

VERIFY: [If new survey needs to be sent]
I would like to verify your contact information. What I have is…
NAME____________________________________________________
STREET ADDRESS_________________________________________
CITY__________________________STATE _______ ZIP__________
PHONE___________________________________________________
Thank you, I will send another questionnaire out today.

/GO TO CONTINUE IF RESPONDENT NEEDS NEW SURVEY TO BE SENT TO HIM/HER,
IF RESPONDENT INDICATES SURVEY HAS BEEN, OR WILL BE RETURNED./
CONTINUE: [IF respondent needs new survey to be sent to him/her, if respondent indicates
survey has been or will be returned.]
Receiving your completed questionnaire will be very helpful. Could I take a few minutes to ask
you some brief questions to help us with our preliminary results until we receive your completed
questionnaire?
1
2
3

NO “OK. We look forward to receiving your completed questionnaire” [SKIP TO
TERMINATE].
NOT NOW  OK. We look forward to receiving your completed questionnaire, I
can try back another time.[SCHEDULE CALLBACK].
YES [CONTINUE WITH EVALUATE]

EVALUATE

Q1

During 201106, how many days did you spend recreational fishing in Alaska?
Please count partial days as full days.
/RANGE=1-365/
01 [Enter # days fishing]
02 [If ZERO, SKIP TO DEMOGRAPHICS]
98 DON’T KNOW/NOT SURE
99 REFUSED

Q2

During 201106, did you saltwater fish in Alaska? Saltwater fishing is any fishing in
the ocean or bays, but does not include salmon caught in rivers or in “tidal
saltwater” found at the mouth of a river.
[INTERVIEWER: IF NECESSARY, “Tidal saltwater refers to the water at or near
the mouth of a river or stream where saltwater mixes with freshwater.”]
01 YES
02 NO [SKIP TO DEMOGRAPHICS]
98 DON’T KNOW/NOT SURE
99 REFUSED

Q3

In 201106, did you fish for halibut or catch halibut while saltwater fishing in
Alaska?
01 YES
02 NO [SKIP TO DEMOGRAPHICS]
98 DON’T KNOW/NOT SURE
99 REFUSED

DEMOGRAPHICS
Q3a Returning survey. [IF RESPONDENT IS RETURNING SURVEY]  I have just 2 quick
questions about you and your household to help us group your responses with others.
Q3b Not returning survey. [IF RESPONDENT IS NOT RETURNING SURVEY]  I have just
3 quick questions about you and your household to help us group your responses with others.

Q4

In what year were you born?
01 [Record year] /1907-19901995/
98 DON’T KNOW/NOT SURE
99 REFUSED

/IF Q3RETURNING, SKIP TO Q6/ [SKIP Q5 IF THEY INDICATE THEY ARE RETURNING
THE SURVEY]

Q5

Which of the following best describes the highest level of education you have
completed?
[INTERVIEWER: READ IF NECESSARY]
01 Less than 9th grade
02 Some high school (no diploma)
03 High school graduate (including GED)
04 Some college (no degree)
05 Two year college degree (Associates degree) or technical school
06 Four year college graduate (bachelor degree)
07 Some graduate work but did not receive a graduate degree
08 Advanced, Professional, or doctoral degree
98 DON’T KNOW
99 REFUSED

Q6

Which of the following categories best describes your household’s total annual
income before taxes in 200611?
[INTERVIEWER: PLEASE READ LIST]
01 Less than $10,000
02 $10,000 - $19,999
03 $20,000 - $29,999
04 $30,000 - $39,999
05 $40,000 - $49,999
06 $50,000 - $59,999
07 $60,000 - $79,999
08 $80,000 - $99,999
09 $100,000 - $124,999

10 $125,000 - $149,999
11 $150,000 - $199,999
12 $200,000 or more
98 DON’T KNOW
99 REFUSED
[IF Q3a RETURNING SURVEY]  Thank you. Your assistance today will help with our
preliminary analysis. Receiving your completed questionnaire will greatly help to improve our
understanding of anglers’ Alaska fishing experiences and their preferences for saltwater fishing
trips in Alaska.
[IF Q3b NOT RETURNING QUESTIONNAIRE]  Those are all the questions I have for you.
Do you have any comments that you would like to add?
01 YES /GO TO “OTHER RESPONDENT COMMENTS”/
02 NO /GO TO CLOSING/
98 DON’T KNOW /GO TO CLOSING/
99 REFUSED /GO TO CLOSING/
Closing: Thank you for your time. We really appreciate your participation in this survey.
Thanks again, and have a good day/evening.

[INTERVIEWER: Record gender of respondent, use voice recognition only.]
01 Male
02 Female
98 DON’T KNOW
99 REFUSED

/ALLOW FOR MULTIPLE RESPONSES/

RESPONDENT VIEW ON ALASKA FISHING:
[INTERVIEWER: DID THE RESPONDENT INDICATE ANY OF THE FOLLOWING?]
[INTERVIEWER: DO NOT PROMPT RESPONDENT FOR THIS INFORMATION.]
01 I DON’T CARE ABOUT SALTWATER FISHING IN ALASKA.
02 I DON’T KNOW ABOUT SALTWATER FISHING IN ALASKA.
03 RESPONDENT DIDN’T PROVIDE THIS FEEDBACK.
98 DON’T KNOW
99 REFUSED
/ALLOW STANDARD OPEN-END RESPONSE LENGTH, IF RESPONDENT HAS ANY
COMMENTS/
OTHER RESPONDENT COMMENTS.

____________________________________________________________________________