Clinical Director Clinical Director Survey Revised

Addiction Technology Transfer Centers (ATTC) National Workforce Surveys

Attachment 1

Clinical Directors/Supervisors Web-based Survey

OMB: 0930-0328

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Attachment 1: Clinical Director Survey





OMB Number: 0903-XXXX

Expiration date: XX-XX-XXXX

Public Burden Statement: An agency may not conduct or sponsor, and a person is not required to respond to, a collection of information unless it displays a currently valid OMB control number.  The OMB control number for this project is 0930-XXXX.  Public reporting burden for this collection of information is estimated to average 45 minutes per respondent, per year, including the time for reviewing instructions, searching existing data sources, gathering and maintaining the data needed, and completing and reviewing the collection of information.  Send comments regarding this burden estimate or any other aspect of this collection of information, including suggestions for reducing this burden, to SAMHSA Reports Clearance Officer, 1 Choke Cherry Road, Room 8-1099, Rockville, Maryland, 20857.



ADDICTION TECHNOLOGY TRANSFER CENTER (ATTC) NETWORK

Vital Signs - Taking the Pulse of the Addictions Treatment Profession



Demographics & Professional Background



1.) Gender: _____ Female _____ Male

2.) Year of your birth: 19_____

3.) Are you Hispanic or Latino? _____ Yes _____ No 

4.) Race: (Select one or more)

_____ American Indian/ Alaska Native

_____ Asian

_____ Native Hawaiian/Other Pacific Islander

_____ Black or African American

_____ White

5.) Military affiliation? (Please check only one

_____No Affiliation
_____Reserve/National Guard
_____Active Duty

_____Veteran/Retired Military

6.) Highest degree status: (Please check only one

_____ No high school diploma or equivalent

_____ High school diploma or equivalent

_____ Some college, but no degree

_____ Associate’s degree  

_____ Bachelor’s degree 

_____ Master’s degree 

_____ Doctoral degree or equivalent

_____ Doctor of medicine 

_____ Other (Please specify)___________________________

7.) Would you describe yourself as a person in recovery?

_____ Yes _____ No

_____ I prefer not to disclose this information

8.) Please indicate below the areas of practice for which you are licensed or certified within the state in which you work:

Yes

No




Substance Abuse Counseling



Marriage & Family Therapy



Social Work/Clinical Social Work



School Psychology/Educational Psychology



General Counseling



Other (please specify: ___________________________________)



9.) Licensed or certified as a Clinical Supervisor?

_____ No (Please specify reason) _____________________(please Go to question 10b)
_____ Yes (please go to question 10) 


10.) Please indicate State and/or National Clinical Supervision certification/licensure

_____STATE certification/licensure                             

OR                                                                                   

_____NATIONAL certification/licensure

OR                       

_____NATIONAL and STATE certification/licensure



10b.) Please indicate whether Clinical Supervisor certification or licensure is available in your state.
_____ Yes
_____ No



11.) Currently registered in a formal program of study resulting in a certificate or academic degree: 

_____ Yes (Please specify) ____________________

_____ No



12.) Years of experience: (If less than one year, please record as one

    Number of years

12a.) In the social services field, other than in

substance abuse treatment? _____ 
12b.) In the substance abuse treatment field? _____

12c.) At your current employer/agency? _____

12d.) In your current position? _____



13.) What is your official job title? ______________________________________________



14.) Is substance abuse treatment a second career for you? _____Yes _____ No

14a.) If yes, please specify your previous career: ____________________



15.) Is your current place of employment the only substance abuse treatment agency for which you have worked?

_____ Yes _____ No



16.) Within the next 12 months, how likely is it you will? (Please mark one response for each of the following items)  

 

Not at All Likely

Not
Likely

Not sure

  Likely

Extremely
Likely

16a.) Change job but stay at current agency

1

2

3

4

5

16b.) Change employer but stay in field

1

2

3

4

5

16c.) Leave substance abuse treatment field

1

2

3

4

5

16d.) Continue working for current
employer

1

2

3

4

5

 

Your Work

17.) Employment status – Are you considered a
 _____Full-Time _____Part-time or _____Contract employee?



18.) What is the annual salary for your current position?

(Please check only one of the categories below)

_____ Less than $15,000 per year (less than $1,250 per month)

_____ $15,000 to $24,999 per year ($1,250 to $2,083 per month)

_____ $25,000 to $34,999 per year ($2,084 to $2,916 per month)

_____ $35,000 to $44,999 per year ($2,917 to $3,479 per month)

_____ $45,000 to $54,999 per year ($3,750 to $4,583 per month)

_____ $55,000 to $64,999 per year ($4,584 to $5,415 per month)

_____ $65,000 to $74,999 per year ($5,416 to $6,250 per month)

_____ $75,000 per year or higher ($6,251 per month or higher)

_____ I prefer not to disclose this information.


19.) At this point in my career, I am making (please fill in the blank):

_____ much less than expected.

_____ less than expected.

_____ about what expected.

_____ more than expected.
_____
much more than expected.



20.) What percentage of time do you spend in a typical week on the following activities?

(Numbers must add up to 100 percent)  

_____% Screening and assessments

_____% Direct client therapeutic engagement

_____% Clinical Supervision

_____% Administrative activities

_____% Other activities (Please specify) ____________________

100% Total



21.) How proficient are you in computers and web-based technologies for professional development?

Not at All Proficient

Not Proficient

Somewhat Proficient

  Proficient

Extremely Proficient

1

2

3

4

5



Clinical Supervision

22.) In what setting do you provide clinical supervision?

_____In individual clinical supervision sessions only

_____In group clinical supervision sessions only

_____In both individual and group clinical supervision sessions


23.) How frequently do you provide clinical supervision?

_____ Only when there is a problem

_____ Twice a year

_____ Every two months

_____ Once a month

_____ Twice a month

_____ Weekly 



24.) What observation methods do you use for conducting clinical supervision? (check all that apply)

_____ Videotape Review                     

_____ Audiotape Review      

_____ Live Observation

_____ Chart Review/Review of Progress Notes
_____ Roll play

_____ Other (Please specify) ______________________________


25.) In a typical clinical supervision session, approximately what percentage of time do you spend on each of the following? (Numbers must add up to 100%)

_____ % Counselor case presentation

_____ % Reviewing treatment/discharge plans

_____ % Discussing counselor problems/challenges

_____ % Giving feedback on observed performance

_____ % Training/teaching specific counseling skills

_____ % Other _________________________________

100% Total

Direct Care Staff: Questions in this section are about the direct care staff you supervise.

For the purposes of this survey, “direct care staff” are those staff members who spend a majority of their time providing clinical care for clients with substance use disorders as their primary diagnosis.



26. Number of direct care staff you supervise? _____



26b.) How many are:

_____ Full-time staff

_____ Part-time staff

_____ On call or PRN (as needed) staff

 

27.) Number of direct care staff members who are:

_____ Female _____ Male

 

28.) Number of direct care staff members who are of the following age ranges?

_____ 18-24

_____ 25-34

_____ 35-44

_____ 45-54

_____ 55-64

_____ 65+

_____ Unknown

 

29.) Number of direct care staff who are of Hispanic or Latino/a background: _____

 

30.) Number of direct care staff who are of the following races/ethnicities: (Please count all staff who represent each category. This may mean counting certain staff twice if they represent more than one ethnic group. If you are unsure of a certain person’s race please tick “Missing”)

_____ American Indian

_____ Alaska Native

_____ Asian American

_____ Native Hawaiian/Other Pacific Islander

_____ Black or African American

_____ White

_____ Missing





31.) Number of direct care staff with one of the following military affiliations: (please only count each staff person once)

_____ No Affiliation
_____ Reserve/National Guard
_____ Active Duty

_____ Veteran/Retired Military

_____ Do not know


32.) Number of direct care staff that you are aware are in recovery from a substance use disorder ____.


33.) Number of direct care staff with the following certification and/or licensure status in the substance abuse treatment field:

_____ Never certified/licensed

_____ Previously certified/licensed, but not currently            

_____ Pursuing certification/licensure                                    

_____ Certification/licensure pending                                       

_____ Currently certified/licensed                                           

_____ Awaiting reciprocity      

_____ Unknown                                  

 

34.) The choices in this question relate to the highest level of education achieved. Please indicate the number of direct care staff who fall into each category. (please count each staff member once)

_____ No high school diploma or equivalent

_____ High school diploma or equivalent

_____ Some college, but no degree

_____ Associate’s degree  

_____ Bachelor’s degree 

_____ Master’s degree 

_____ Doctoral degree or equivalent

_____ Doctor of medicine 

_____ Unknown

_____ Other (Please specify) ___________________________



35.) Number of direct care staff who have worked at your facility for each period of time. (please only count each staff person once)

                    Number of staff

Less than 1 year                                                               _____

1-5 years                                                                           _____

5-10 years                                                                         _____

10-15 years                                                                       _____

15-20 years                                                                       _____

20+ years                                                                          _____

Unknown _____

Your Treatment Facility Questions in this section should be completed only for the treatment facility or program at the location indicated on the front cover of this questionnaire.



For the purposes of this survey, “this facility” means the specific treatment facility or program whose name and location are printed on the front cover.



36.) Number of staff in your agency with the following roles: (please only count each staff person once based on their main function)

_____ Clinical Supervisor

_____ Other Supervisor

_____ Certified Counselor

_____ Non-certified Counselor

_____ Case Manager

_____ Counselor Aide/Technician

_____ Social Worker

_____ Nurse

_____ Recovery/peer support specialist

_____ Other (Please specify) _____________________







37.) Over the past six months, what is the average client caseload carried by individuals in each of the following staff categories? (Please place a check mark in the appropriate column for each staff category)

  Staff Category

Average Caseload


0 clients

1-10 clients

10-20 clients

20-30 clients

30+ clients

Program Director






Clinical Supervisor






Certified/licensed counselor






Non-Certified counselor


 



 

Case manager


 



 

Counselor Aide/technician


 



 

Social worker


 



 

Nurse


 



 

Recovery/peer support specialist


 



 

 

38.) Do you consider the caseload carried by direct care staff at your program to be:

_____Too Small _____About Right _____Too Large _____Don’t know



39.) Total number of individuals in your facility who provide clinical supervision as part of their job function? ________



40.) Is your treatment facility able to bill for clinical supervision?                      _____Yes                                                                 

_____ No



 Recruitment, Retention & Staff Development
For the purposes of this survey, “direct care staff” are those staff members who spend a majority of their time providing clinical care for clients with substance use disorders as their primary diagnosis.



41.) Please answer the following based on your facility’s full time positions over the past 12 months:

How many direct care staff are needed in order to be fully staffed at this program or facility?


How many direct care staff were hired for this program or facility?


How many direct care staff left (terminated, resigned, laid-off) from this program or facility?


On the date that you are completing this survey, how many direct care staff are employed for this program or facility?




42.)  Does your facility have any difficulties filling open positions for direct care staff? 

_____ Yes _____ No



If yes, why? (Please check all that apply.)




Insufficient number of applicants who meet minimum qualifications


Insufficient funding for open positions


Small applicant pool due to geographic area surrounding work setting


Lack of interest in position (nature of work, stigma)


Lack of interest in position (salary)


Lack of interest in location of facility


Reputation of the facility


Lack of opportunity for advancement


Don’t know


Other (Please specify) ____________________

 

43.) If applicants do not meet the minimum qualifications, what are some of the reasons? (Please check all that apply.)




Little or no experience in substance abuse treatment


Insufficient or inadequate training and education


Lack of social or interpersonal skills


Lack of practical applied skills


Lack of appropriate certification


Don’t know


Other (Please specify.) ____________________


Not applicable, generally applicants are qualified



44.) Please indicate the degree to which you agree or disagree with the following statements about your facility’s recruitment strategies:




Strongly Disagree

Disagree

Not Sure

Agree

Strongly Agree

My facility has formalized relationships with community colleges and/or universities which provide internship and/or practica placements for students at this facility.

1

2

3

4

5

My facility has made a concerted effort to recruit individuals from under-represented groups (including minorities, LGBTQ, etc.) in the past year.

1

2

3

4

5

My facility’s efforts to recruit individuals from under-represented groups in the past year have been effective.    

1

2

3

4

5

My facility has designated positions for peer-recovery specialists and/or other positions specifically for persons in recovery.

1

2

3

4

5

My facility has made a concerted effort to recruit individuals in recovery in the past year at this facility.

1

2

3

4

5

My facility’s efforts to recruit persons in recovery in the past year have been effective. 

1

2

3

4

5



45.) Of the new employees hired at this facility in the past 12 months, please identify the primary recruitment source(s): (Please check all that apply)




Newspaper advertisement


Web-based classifieds (e.g., Monster.com; Jobbing.doc,etc.)


Informal contacts


Professional placement agency/other external employment placement agency


Agency-based internships or practica placements converted to employment positions


Facility mailing list


Universities and colleges


Other (Please specify): _____________________________  



46.) Which of the following employee benefits are available in your facility?  (Please check all that apply

 

Benefits

Available for some, but not all permanent employees

Available for all permanent employees

Not available at this facility

Paid vacation




Paid sick time




Flex time scheduling




Group health insurance




Life insurance




Retirement/Annuity




Paid educational assistance








47.) In your opinion, how well does your facility do in implementing the following staff retention strategies?


Not well
at all

Somewhat well

Not sure

Well

Very well

More frequent salary increases


1


2


3


4


5

Mentoring opportunities


1


2


3


4


5

Individual recognition and appreciation


1


2


3


4


5

Opportunities for program input


1


2


3


4


5

Varied work opportunities


1


2


3


4


5

Health coverage and other benefits


1


2



3


4


5

Reduce paperwork burden


1


2


3


4


5

Promote career growth


1


2


3


4


5

Promotion opportunities


1


2


3


4


5

Access to ongoing training


1


2


3


4


5

Better management and supervision


1


2


3


4


5

Supportive facility culture


1


2


3


4


5

Physical work environment


1


2


3


4


5

Smaller caseloads

1

2

3

4

5

Shorter hours/flextime/job sharing


1


2


3


4


5





 48.) How does your facility develop skills and enhance the abilities of direct care substance abuse treatment staff? (Please check all that apply)




Provides new staff orientation


Ongoing staff training (in-service, off site)


Offers in-house mentoring program


Provides direct supervision


Pays cost of continuing education


Don’t know


Other (Please specify) ____________________


Has no method/program to develop skills of staff

 
49.) Which of the following barriers have you encountered in an effort to offer training and continuing educational opportunities to your staff in the past 12 months?
(Please check all that apply)


There is a lack of available training opportunities, workshops, conferences and/or in-services educational opportunities.


The budget at this facility does not allow most program staff to attend trainings.


Topics presented at recent training workshops and conferences have been too limited.


Training opportunities take too much time away from the delivery of program services.


Training is not a priority at my work setting.


There are too few rewards for trying to change treatment or other procedures in my work setting.


Training opportunities are not local.


Other barriers (Please specify) ____________________


None of the above.

  

50.) Please indicate the degree to which you agree or disagree that your staff need training in the following common practice areas.


Strongly disagree

Disagree

Not Sure

Agree

Strongly Agree

Assessing client needs

1

2

3

4

5

Using client assessments to guide clinical care and program decisions

1

2

3

4

5

Using client assessments to document client improvements

1

2

3

4

5

Matching client needs with services

1

2

3

4

5

Increasing program participation by clients

1

2

3

4

5

Improving rapport with clients

1

2

3

4

5

Improving client thinking and problem solving skills

1

2

3

4

5

Improving behavioral management of clients

1

2

3

4

5

Improving cognitive focus of clients during group counseling

1

2

3

4

5

Identifying and using evidence-based practices

1

2

3

4

5



51.) Please indicate the degree to which you agree or disagree with the following statements about your facility’s staff development strategies:  




Strongly Disagree

Disagree

Not Sure

Agree

Strongly Agree

This facility has formal policies that provide tuition reimbursement.

1

2

3

4

5

This facility has a formalized policy regarding continuing education requirements for staff.

1

2

3

4

5

This facility has budgetary targets (set-asides) for continuing education of staff.

1

2

3

4

5

This facility has a formalized strategy for career progression of staff.

1

2

3

4

5

This facility provides a salary differential for bilingual staff.

1

2

3

4

5





Technology

52.) Does your facility have an electronic health records (EHR) system for encoding and tracking in the following areas: (Please check all that apply):

_____My facility does not have an EHR system. (Please proceed to question 53)

_____Intake/ Assessment

_____Patient Demographics

_____Clinical notes

_____Lab Reports

_____Discharge Summaries

_____Referrals

 

53.) If your facility has NOT implemented an EHR system, please indicate which of the following are barriers to its implementation (Please check all that apply):

_____The amount of capital needed to purchase and implement an EHR system

_____Uncertainty about the return on investment (ROI) from an EHR system

_____Concerns about the ongoing cost of maintaining an EHR system

_____ Resistance to implementation from staff

_____Resistance to implementation from other providers

_____Lack of capacity to select, contract for, and implement an EHR system

_____ Disruption in clinical care during implementation

_____ Lack of adequate IT staff to implement and maintain an EHR system

_____Concerns about inappropriate disclosure of patient information

_____Concerns about illegal record tampering or “hacking”

_____Finding an EHR system that meets your organization’s needs

_____Concerns about a lack of future support from vendors for upgrading and maintaining the EHR system



54.) Please check all that apply regarding technology access at your facility.

_____ I have access to an individual email account at work.

_____ I have access to a shared email account at work.

_____ I use the Internet for web learning (webinars, information gathering, research, etc.).

_____ Direct care staff have access to the Internet during work hours.

_____ Direct care staff have access to individual email accounts at work.

_____ Direct care staff have access to shared email accounts at work.

_____ Direct care staff use the Internet for web learning
(webinars, information gathering, research, etc.).





Staff competency related to diversity



55.) Over the past 12 months, has your facility provided training to staff on culturally responsive substance abuse treatment (e.g., values, principles, practices, and procedures)?

_____ Yes _____No



56.) Over the past 12 months, has your facility provided training to staff on gender responsive substance abuse treatment (e.g., values, principles, practices, and procedures)?

_____ Yes _____No


57.) Please indicate the degree to which you agree or disagree with the following statements:




Strongly Disagree

Disagree

Not Sure

Agree

Strongly Agree

My facility considers cultural and linguistic differences in developing treatment practices.

1

2

3

4

5

My facility systematically reviews procedures to ensure delivery of culturally competent services.

1

2

3

4

5

My facility uses culturally and linguistically appropriate resource materials (including communication technologies) to inform diverse groups about substance use disorders.

1

2

3

4

5

My facility has program forms and documents available in the languages of our service population.


1

2

3

4

5

My facility provides individual or group counseling in the languages of our service population.

1

2

3

4

5

























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