Generic Clearance for the Collection of Qualitative Feedback on Agency Service Delivery

ICR 201106-3316-001

OMB: 3316-0113

Federal Form Document

IC Document Collections
IC ID
Document
Title
Status
ICR Details
3316-0113 201106-3316-001
Historical Active
TVA
Generic Clearance for the Collection of Qualitative Feedback on Agency Service Delivery
New collection (Request for a new OMB Control Number)   No
Regular
Approved with change 08/22/2011
Retrieve Notice of Action (NOA) 06/24/2011
TVA will submit to OMB an annual progress report summarizing actual burden, reporting results achieved. In the event that additional hours are required, TVA will need to submit a nonmaterial/nonsubstantive change in burden request for the overall Generic information collection request (ICR). For each information collection that TVA undertakes, TVA will provide OMB a summary of objectives, specific burden estimates, and all final survey instruments. Each information collection must be entered into ROCIS as an information collection (IC). OMB will attempt to provide comments within ten business days of official receipt of an individual clearance package. However, TVA must receive explicit OMB approval prior to initiating any proposed collections under this clearance.
  Inventory as of this Action Requested Previously Approved
08/31/2014 36 Months From Approved
10,000 0 0
2,500 0 0
0 0 0

The information collection activity will garner qualitative customer and stakeholder feedback in an efficient, timely manner, in accordance with the Administration's commitment to improving service delivery. By qualitative feedback we mean information that provides useful insights on perceptions and opinions, but are not statistical surveys that yield quantitative results that can be generalized to the population of study.

None
None

Not associated with rulemaking

  75 FR 80542 12/22/2010
76 FR 19826 04/08/2011
No

0

  Total Approved Previously Approved Change Due to New Statute Change Due to Agency Discretion Change Due to Adjustment in Estimate Change Due to Potential Violation of the PRA
Annual Number of Responses 10,000 0 0 10,000 0 0
Annual Time Burden (Hours) 2,500 0 0 2,500 0 0
Annual Cost Burden (Dollars) 0 0 0 0 0 0
Yes
Miscellaneous Actions
No
This collection of information is necessary to enable the Agency to garner customer and stakeholder feedback in an efficient, timely manner, in accordance with our commitment to improving service delivery.

$150,000
No
No
No
No
No
Uncollected
Mark Winter 4237156004 mrwitner@tva.gov

  No

On behalf of this Federal agency, I certify that the collection of information encompassed by this request complies with 5 CFR 1320.9 and the related provisions of 5 CFR 1320.8(b)(3).
The following is a summary of the topics, regarding the proposed collection of information, that the certification covers:
 
 
 
 
 
 
 
    (i) Why the information is being collected;
    (ii) Use of information;
    (iii) Burden estimate;
    (iv) Nature of response (voluntary, required for a benefit, or mandatory);
    (v) Nature and extent of confidentiality; and
    (vi) Need to display currently valid OMB control number;
 
 
 
If you are unable to certify compliance with any of these provisions, identify the item by leaving the box unchecked and explain the reason in the Supporting Statement.
06/24/2011


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