Surveymonkey Screenshots

Medical Product Safety Network (MedSun) Feedback about Newsletter
Survey Introduction

Thank you for taking this survey. 

The purpose of this survey is to hear your feedback about the information and materials provided in the MedSun 
Newsletter, both the PDF version sent via email in addition to updates to the MedSun website. We will use these results 
to improve the materials we provide you in both MedSun Newsletter versions.  

Your participation / nonparticipation is completely voluntary and your responses will not have an effect on your eligibility 
for receipt of any FDA services. In instances where respondent identity is needed (e.g., for follow­up of non­respondents), 
this information collection fully complies with all aspects of the Privacy Act and data will be kept private to the fullest 
extent allowed by law. OMB Control Number: 0910­0697. 

Page 1

Medical Product Safety Network (MedSun) Feedback about Newsletter
About You

1. How long have you been involved in the MedSun program? (Select one.)
Other 

j Less than 1 year
k
l
m
n

j More than 1 year to 3 years
k
l
m
n

j More than 3 years to 5 years
k
l
m
n

j More than 5 years to 10 years
k
l
m
n

j Don’t know
k
l
m
n

2. What selection most accurately represents your job title? (Select one.)
j Biomedical Engineer
k
l
m
n
j Clinical Engineer
k
l
m
n

j Legal Department
k
l
m
n

j Materials Management Services
k
l
m
n
j Patient Safety Officer
k
l
m
n
j Physician
k
l
m
n

j Quality Improvement Officer
k
l
m
n
j Registered Nurse/Clinician
k
l
m
n
j Risk Manager
k
l
m
n

j Surgical Services
k
l
m
n

j Other (please specify)
k
l
m
n

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Medical Product Safety Network (MedSun) Feedback about Newsletter
Other 
Newsletter
Services

*3. Do you read the MedSun PDF Newsletter sent via email and/or access the MedSun

Website (online at www.fda.gov/medsun) that is updated each month? Please select the
most appropriate answer.
j MedSun PDF Newsletter via email ONLY.
k
l
m
n

j MedSun Website that is updated each month ONLY (online at www.fda.gov/medsun).
k
l
m
n
j Both.
k
l
m
n

j Neither.
k
l
m
n

Page 3

Medical Product Safety Network (MedSun) Feedback about Newsletter
Newsletter Services

4. Your previous response indicates you do not take advantage of any Newsletter
Services. We are interested in your TOP 3 reasons why you do not read the MedSun PDF
Newsletter sent via email. (Please select your TOP 3 choices.)
c Not enough time to read the information
d
e
f
g
c Too much information
d
e
f
g

c Information is not relevant to my job
d
e
f
g
c Format is not easy to read
d
e
f
g

c I can’t find what I am looking for
d
e
f
g

c Hospital computer does not support PDF attachments
d
e
f
g
c I didn’t know about it
d
e
f
g

c I read this information by accessing the Landing Page in the MedSun Reporting Site
d
e
f
g
c Other (please specify)
d
e
f
g

5. Your previous response indicates you do not take advantage of Newsletter Services. We
are interested in your TOP 3 reasons why you do not visit the MedSun Website that is
updated each month. (Please select your TOP 3 choices.)
c Not enough time to read the information
d
e
f
g
c Too much information
d
e
f
g

c Information is not relevant to my job
d
e
f
g
c Format is not easy to read
d
e
f
g

c I can’t find what I am looking for
d
e
f
g

c Hospital does not support Web browsing
d
e
f
g
c I didn’t know about it
d
e
f
g

c I read this information by accessing the Landing Page in the MedSun Reporting Site
d
e
f
g
c Other (please specify)
d
e
f
g

*6. What other sources do you use to find medical device safety information?
5
6  

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Medical Product Safety Network (MedSun) Feedback about Newsletter
MedSun PDF Newsletter

7. A previous response indicates that you read the MedSun PDF Newsletter. How often do
you read the MedSun PDF Newsletter that is sent to your email address?
j Every month
k
l
m
n
j Most months
k
l
m
n

j Some months
k
l
m
n

j On rare occasions
k
l
m
n

8. Which information provided in the MedSun PDF Newsletter are you MOST likely to read?
not likely

somewhat likely

moderately likely

very likely

extremely likely

Welcome Note

j
k
l
m
n

j
k
l
m
n

j
k
l
m
n

j
k
l
m
n

j
k
l
m
n

Recalls

j
k
l
m
n

j
k
l
m
n

j
k
l
m
n

j
k
l
m
n

j
k
l
m
n

FDA Safety 

j
k
l
m
n

j
k
l
m
n

j
k
l
m
n

j
k
l
m
n

j
k
l
m
n

Subnetwork Updates

j
k
l
m
n

j
k
l
m
n

j
k
l
m
n

j
k
l
m
n

j
k
l
m
n

Upcoming Events and 

j
k
l
m
n

j
k
l
m
n

j
k
l
m
n

j
k
l
m
n

j
k
l
m
n

j
k
l
m
n

j
k
l
m
n

j
k
l
m
n

j
k
l
m
n

j
k
l
m
n

Highlighted Reports

j
k
l
m
n

j
k
l
m
n

j
k
l
m
n

j
k
l
m
n

j
k
l
m
n

Medical Device Problem 

j
k
l
m
n

j
k
l
m
n

j
k
l
m
n

j
k
l
m
n

j
k
l
m
n

FDA safety websites

j
k
l
m
n

j
k
l
m
n

j
k
l
m
n

j
k
l
m
n

j
k
l
m
n

Other

j
k
l
m
n

j
k
l
m
n

j
k
l
m
n

j
k
l
m
n

j
k
l
m
n

Communications

Orientations
Paperwork and Security 
Reminders

Summary tables

If 'Other', please specify below. 

Page 5

Medical Product Safety Network (MedSun) Feedback about Newsletter
MedSun PDF Newsletter

*9. Do you refer your colleagues in other parts of your hospital to any information

provided in the MedSun PDF Newsletter?
j Always
k
l
m
n

j Sometimes
k
l
m
n
j Rarely
k
l
m
n
j Never
k
l
m
n

Page 6

Medical Product Safety Network (MedSun) Feedback about Newsletter
MedSun PDF Newsletter

10. Which information provided in the MedSun PDF Newsletter do you most often refer to
your colleagues? Select your TOP 3.
c Welcome Note
d
e
f
g
c Recalls
d
e
f
g

c FDA Safety Communications
d
e
f
g
c Subnetwork Updates
d
e
f
g

c Upcoming Events and Orientations
d
e
f
g
c Paperwork and Security Reminders
d
e
f
g
c Highlighted Reports
d
e
f
g

c Medical Device Problem Summary tables
d
e
f
g
c Useful FDA websites
d
e
f
g

c Other (please specify)
d
e
f
g

Page 7

Medical Product Safety Network (MedSun) Feedback about Newsletter
MedSun PDF Newsletter

*11. Do you use any of the information provided in the MedSun PDF Newsletter to assist

you in staff training sessions or during staff in­services?

j Yes
k
l
m
n
j No
k
l
m
n

Page 8

Medical Product Safety Network (MedSun) Feedback about Newsletter
MedSun PDF Newsletter

12. If ‘yes’, please select the information you use to assist you in staff training sessions or
during staff in­services. (Select all that apply.)
c Recalls
d
e
f
g

c FDA Safety Communications
d
e
f
g
c Subnetwork Updates
d
e
f
g

c Upcoming Events and Orientations
d
e
f
g
c Highlighted Reports
d
e
f
g

c Medical Device Problem Summary tables
d
e
f
g
c Useful FDA websites
d
e
f
g

c Other (please specify)
d
e
f
g

Page 9

Medical Product Safety Network (MedSun) Feedback about Newsletter
Final Questions

13. What other sources do you use to find medical device safety information?
5
6  

14. What else would you like to tell us to help improve the MedSun Newsletter?
5
6  

Page 10

Medical Product Safety Network (MedSun) Feedback about Newsletter
MedSun PDF Newsletter

15. A previous response indicates that you read the MedSun PDF Newsletter. How often
do you read the MedSun PDF Newsletter that is sent to your email address?
j Every month
k
l
m
n
j Most months
k
l
m
n

j Some months
k
l
m
n

j On rare occasions
k
l
m
n

16. Which information provided in the MedSun PDF Newsletter are you MOST likely to
read?
not likely

somewhat likely

moderately likely

very likely

extremely likely

Welcome Note

j
k
l
m
n

j
k
l
m
n

j
k
l
m
n

j
k
l
m
n

j
k
l
m
n

Recalls

j
k
l
m
n

j
k
l
m
n

j
k
l
m
n

j
k
l
m
n

j
k
l
m
n

FDA Safety 

j
k
l
m
n

j
k
l
m
n

j
k
l
m
n

j
k
l
m
n

j
k
l
m
n

Subnetwork Updates

j
k
l
m
n

j
k
l
m
n

j
k
l
m
n

j
k
l
m
n

j
k
l
m
n

Upcoming Events and 

j
k
l
m
n

j
k
l
m
n

j
k
l
m
n

j
k
l
m
n

j
k
l
m
n

j
k
l
m
n

j
k
l
m
n

j
k
l
m
n

j
k
l
m
n

j
k
l
m
n

Highlighted Reports

j
k
l
m
n

j
k
l
m
n

j
k
l
m
n

j
k
l
m
n

j
k
l
m
n

Medical Device Problem 

j
k
l
m
n

j
k
l
m
n

j
k
l
m
n

j
k
l
m
n

j
k
l
m
n

FDA safety websites

j
k
l
m
n

j
k
l
m
n

j
k
l
m
n

j
k
l
m
n

j
k
l
m
n

Other

j
k
l
m
n

j
k
l
m
n

j
k
l
m
n

j
k
l
m
n

j
k
l
m
n

Communications

Orientations
Paperwork and Security 
Reminders

Summary tables

If 'Other', please specify below. 

Page 11

Medical Product Safety Network (MedSun) Feedback about Newsletter
MedSun PDF Newsletter

*17. Do you refer your colleagues in other parts of your hospital to any information

provided in the MedSun PDF Newsletter?
j Always
k
l
m
n

j Sometimes
k
l
m
n
j Rarely
k
l
m
n
j Never
k
l
m
n

Page 12

Medical Product Safety Network (MedSun) Feedback about Newsletter
MedSun PDF Newsletter

18. Which information provided in the MedSun PDF Newsletter do you most often refer to
your colleagues? Select your TOP 3.
c Welcome Note
d
e
f
g
c Recalls
d
e
f
g

c FDA Safety Communications
d
e
f
g
c Subnetwork Updates
d
e
f
g

c Upcoming Events and Orientations
d
e
f
g
c Paperwork and Security Reminders
d
e
f
g
c Highlighted Reports
d
e
f
g

c Medical Device Problem Summary tables
d
e
f
g
c Useful FDA websites
d
e
f
g

c Other (please specify)
d
e
f
g

Page 13

Medical Product Safety Network (MedSun) Feedback about Newsletter
MedSun PDF Newsletter

*19. Do you use any of the information provided in the MedSun PDF Newsletter to assist

you in staff training sessions or during staff in­services?

j Yes
k
l
m
n
j No
k
l
m
n

Page 14

Medical Product Safety Network (MedSun) Feedback about Newsletter
MedSun PDF Newsletter

20. If ‘yes’, please select the information you use to assist you in staff training sessions or
during staff in­services. (Select all that apply.)
c Recalls
d
e
f
g

c FDA Safety Communications
d
e
f
g
c Subnetwork Updates
d
e
f
g

c Upcoming Events and Orientations
d
e
f
g
c Highlighted Reports
d
e
f
g

c Medical Device Problem Summary tables
d
e
f
g
c Useful FDA websites
d
e
f
g

c Other (please specify)
d
e
f
g

Page 15

Medical Product Safety Network (MedSun) Feedback about Newsletter
MedSun Website

21. A previous response indicates that you access the MedSun Website that is updated
each month. How often do you access the MedSun Website?
j One time per month
k
l
m
n

j More often than one time per month
k
l
m
n

22. Which information provided on the MedSun Website are you likely to read?
not likely

somewhat likely

moderately likely

very likely

extremely likely

Class I Recalls

j
k
l
m
n

j
k
l
m
n

j
k
l
m
n

j
k
l
m
n

j
k
l
m
n

FDA Safety 

j
k
l
m
n

j
k
l
m
n

j
k
l
m
n

j
k
l
m
n

j
k
l
m
n

Highlighted Reports

j
k
l
m
n

j
k
l
m
n

j
k
l
m
n

j
k
l
m
n

j
k
l
m
n

Medical Device Problem 

j
k
l
m
n

j
k
l
m
n

j
k
l
m
n

j
k
l
m
n

j
k
l
m
n

j
k
l
m
n

j
k
l
m
n

j
k
l
m
n

j
k
l
m
n

j
k
l
m
n

About MedSun

j
k
l
m
n

j
k
l
m
n

j
k
l
m
n

j
k
l
m
n

j
k
l
m
n

Educational Materials

j
k
l
m
n

j
k
l
m
n

j
k
l
m
n

j
k
l
m
n

j
k
l
m
n

MedSun Newsletter Archive 

j
k
l
m
n

j
k
l
m
n

j
k
l
m
n

j
k
l
m
n

j
k
l
m
n

MedSun in Action

j
k
l
m
n

j
k
l
m
n

j
k
l
m
n

j
k
l
m
n

j
k
l
m
n

Search MedSun Reports

j
k
l
m
n

j
k
l
m
n

j
k
l
m
n

j
k
l
m
n

j
k
l
m
n

Other

j
k
l
m
n

j
k
l
m
n

j
k
l
m
n

j
k
l
m
n

j
k
l
m
n

Communications

Summary tables
MedSun Reports received 
in the past 30 days

Search Tool

If 'Other', please specify below. 

Page 16

Medical Product Safety Network (MedSun) Feedback about Newsletter
MedSun Website

*23. How often, if at all, do you send web links directing your colleagues to the

information provided on the MedSun Website?
j Always
k
l
m
n

j Sometimes
k
l
m
n
j Rarely
k
l
m
n
j Never
k
l
m
n

Page 17

Medical Product Safety Network (MedSun) Feedback about Newsletter

MedSun Website

*24. Which information on the MedSun Website do you most often, if at all, send to your

colleagues? (Select up to 5 choices.)
c Class I Recalls
d
e
f
g

c FDA Safety Communications
d
e
f
g
c Highlighted Reports
d
e
f
g

c Medical Device Problem Summary tables
d
e
f
g

c MedSun Reports received in the past 30 days
d
e
f
g
c About MedSun
d
e
f
g

c Educational Materials
d
e
f
g

c MedSun Newsletter Archive Search Tool
d
e
f
g
c MedSun in Action
d
e
f
g

c Search MedSun Reports
d
e
f
g
c Not Applicable
d
e
f
g

Other (please specify) 

25. If in the previous question, you selected “Educational Materials,” which materials do
you send to your colleagues? (Select all that apply.)
c Past Audioconference/webinar transcripts and slides
d
e
f
g

c Training materials about reporting problems with medical devices
d
e
f
g
c Subnetwork Materials
d
e
f
g

c Recognize, Remove, Report video
d
e
f
g
c Not Applicable
d
e
f
g

Page 18

Medical Product Safety Network (MedSun) Feedback about Newsletter
MedSun Website

*26. Do you use any of the information found on the MedSun Website to assist you in

staff training sessions or during staff in­services?

j Yes
k
l
m
n
j No
k
l
m
n

Page 19

Medical Product Safety Network (MedSun) Feedback about Newsletter

MedSun Website

*27. If ‘yes’, please select the information you use to assist you in staff training sessions

or during staff in­services. (Select all that apply.)
c Class I Recalls
d
e
f
g

c FDA Safety Communications
d
e
f
g
c Highlighted Reports
d
e
f
g

c Medical Device Problem Summary tables
d
e
f
g

c MedSun Reports received in the past 30 days
d
e
f
g
c About MedSun
d
e
f
g

c Educational Materials
d
e
f
g

c MedSun Newsletter Archive Search Tool
d
e
f
g
c MedSun in Action
d
e
f
g

c Search MedSun Reports
d
e
f
g

Other (please specify) 

28. If in the previous question you selected “Educational Materials,” which materials do
you use to assist you in staff training sessions or during staff in­services? (Select all that
apply.)
c Past Audioconference/webinar transcripts and slides
d
e
f
g

c Training materials about reporting problems with medical devices
d
e
f
g
c Subnetwork Materials
d
e
f
g

c Recognize, Remove, Report video
d
e
f
g
c Not Applicable
d
e
f
g

Page 20

Medical Product Safety Network (MedSun) Feedback about Newsletter
Final Questions

29. What other sources do you use to find medical device safety information?
5
6  

30. What else would you like to tell us to help improve the MedSun Newsletter?
5
6  

Page 21

Medical Product Safety Network (MedSun) Feedback about Newsletter
Thank You

Thank You for taking this survey.  

Page 22