Generic Clearance for the Collection of Qualitative Feedback on Agency Service Delivery

ICR 201103-3135-004

OMB: 3135-0130

Federal Form Document

ICR Details
3135-0130 201103-3135-004
Historical Active
NEA
Generic Clearance for the Collection of Qualitative Feedback on Agency Service Delivery
New collection (Request for a new OMB Control Number)   No
Regular
Approved without change 04/21/2011
Retrieve Notice of Action (NOA) 03/15/2011
OMB approves this collection for a period of three years. To request approval of information collections under this generic approval, the agency must do the following: 1) Unless an agency is using multiple modes of collection (e.g., paper forms and electronic submissions), provide a Generic Clearance Submission Template for each Instrument; 2) If the agency is using multiple modes of collection (e.g., paper forms and electronic submissions), the same Generic Clearance Submission Template may be used for both instruments; 3) each Generic Clearance Submission Template must be uploaded as a Supplementary document using a naming convention that allows the public to identify the associated instrument; 4) submit no more than five Generic Submission Templates with each request.
  Inventory as of this Action Requested Previously Approved
04/30/2014 36 Months From Approved
7,091 0 0
3,558 0 0
55,333 0 0

This collection of information is necessary to enable NEA to garner customer and stakeholder feedback in an efficient, timely manner, in accordance with our commitment to improving service delivery. The information collected from our customers and stakeholders will help ensure that users have an effective, efficient, and satisfying experience with the Agency's programs.

US Code: 20 USC 954 Name of Law: National Foundation on the Arts and Humanities Act of 1965
  
None

Not associated with rulemaking

  75 FR 245 12/22/2010
11 FR 5705 03/14/2011
No

  Total Approved Previously Approved Change Due to New Statute Change Due to Agency Discretion Change Due to Adjustment in Estimate Change Due to Potential Violation of the PRA
Annual Number of Responses 7,091 0 0 7,091 0 0
Annual Time Burden (Hours) 3,558 0 0 3,558 0 0
Annual Cost Burden (Dollars) 55,333 0 0 55,333 0 0
Yes
Miscellaneous Actions
No
The National Endowment for the Arts is committed to improving its service delivery. The increase in burden is anticipated because of several new information collections proposed during the next three-year period. First, a grantee applicant satisfaction survey will collect information from grant applicants in order to improve the Agency's grant application guidance; the data will also be used to report on a performance measure related to the Agency's FY12-16 Strategic Plan. The NEA also anticipates increasing feedback from individuals who participate in its programs and initiatives through the use of evaluation questionnaires. The information collected from our customers and stakeholders will help ensure that users have an effective, efficient, and satisfying experience with the Agency's programs. This generic clearance will also be used for two pilots of survey instruments intended to improve the Agency's understanding of American audiences for the arts. The grantee audience survey (the pilot for which will be supported by this generic clearance) will collect data for one of the Agency's performance measures for its Strategic Plan.

$55,333
Yes Part B of Supporting Statement
No
No
No
No
Uncollected
Patricia Shaffer 202 682-9749 shafferp@arts.gov

  No

On behalf of this Federal agency, I certify that the collection of information encompassed by this request complies with 5 CFR 1320.9 and the related provisions of 5 CFR 1320.8(b)(3).
The following is a summary of the topics, regarding the proposed collection of information, that the certification covers:
 
 
 
 
 
 
 
    (i) Why the information is being collected;
    (ii) Use of information;
    (iii) Burden estimate;
    (iv) Nature of response (voluntary, required for a benefit, or mandatory);
    (v) Nature and extent of confidentiality; and
    (vi) Need to display currently valid OMB control number;
 
 
 
If you are unable to certify compliance with any of these provisions, identify the item by leaving the box unchecked and explain the reason in the Supporting Statement.
03/15/2011


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