MP-10002 2010 Management and Organizational Practices Survey

U.S. DEPARTMENT OF COMMERCE
Economics and Statistics Administration

U.S. CENSUS BUREAU
FORM

MP-10002

2010 MANAGEMENT AND ORGANIZATIONAL
PRACTICES SURVEY
OMB No. XXXX-XXXX: Approval Expires XX/XX/XXXX

(DRAFT)

MP-10002

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filling out this form?
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Call 1-301-763-4673, between 8:00 a.m.
and 4:30 p.m., Eastern time, Monday
through Friday.
- OR Write to the address below. Include
your 11-digit Census File Number (CFN)
printed in the mailing address.
Mail your completed form to:
U.S. CENSUS BUREAU
1201 East 10th Street
Jeffersonville, IN 47132-0001

(Please correct any errors in this mailing address.)
YOUR RESPONSE IS REQUIRED BY LAW. Title 13, United States Code, requires businesses and other organizations
that receive this questionnaire to answer the questions and return the report to the U.S. Census Bureau. By the same
law, YOUR CENSUS REPORT IS CONFIDENTIAL. It may be seen only by persons sworn to uphold the confidentiality
of Census Bureau information and may be used only for statistical purposes. Further, copies retained in respondents'
files are immune from legal process.

INTERNET REPORTING OPTION AVAILABLE- We encourage you to complete this survey
online at: www.census.gov/econhelp/mop
User ID:

Password:

Public reporting burden for this collection is estimated to be 30 minutes. Send comments regarding this burden
estimate or any other aspect of this collection of information, including suggestions for reducing this burden, to:
Paperwork Project XXXX-XXXX, U.S. Census Bureau, 4600 Silver Hill Road, ASMD - 3K138, Washington, DC 20233. You
may e-mail comments to Paperwork@census.gov; use "Paperwork Project XXXX-XXXX" as the subject.

10002012

An Office of Management and Budget (OMB) approval number is printed in the upper right corner of this form. Without
displaying this number, we could not collect this information or require your response.
The reporting unit for this form is an establishment which is generally a single physical location where business is
conducted or where services or industrial operations are performed.

PENALTY FOR FAILURE TO REPORT

USCENSUSBUREAU

CONTINUE ON PAGE 2

Form MP-10002

Page 2

(DRAFT)

Section A - Management Practices
1

In 2005 and 2010, what best describes what happened at this establishment when a problem in the production process
arose?
Examples: Finding a quality defect in a product or a piece of machinery breaking down.
2005

Check one box for each year
We fixed it but did not take further action

2010

. . . . . . . . . . . . . . . . . . . . . .

We fixed it and took action to make sure that it did not happen again . . . . . . . . .
We fixed it and took action to make sure that it did not happen again, and had a
continuous improvement process to anticipate problems like these in advance . . . . .
No action was taken
2

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

In 2005 and 2010, how many key performance indicators were monitored at this establishment?
Examples: Metrics on production, cost, waste, quality, inventory, energy, absenteeism and deliveries on time.
Check one box for each year

2005

1-2 key performance indicators

. . . . . . . . . . . . . . . . . . . . . . . . . . .

3-9 key performance indicators

. . . . . . . . . . . . . . . . . . . . . . . . . . .

2010

10 or more key performance indicators . . . . . . . . . . . . . . . . . . . . . . . .
No key performance indicators (If no key performance indicators in both years, SKIP to
6)
3

During 2005 and 2010, how frequently were the key performance indicators reviewed by managers at this
establishment? Mark all that apply
A manager is someone who has employees directly reporting to them, with whom they meet on a regular basis, and
whose pay and promotion they may be involved with, e.g., Plant Manager, Human Resource Manager, Quality Manager.
2005

2010

Yearly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Quarterly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Monthly

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Weekly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Daily . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Hourly or more frequently . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

10002020

Never

CONTINUE ON PAGE 3

Form MP-10002

Page 3

(DRAFT)

If not shown, please enter your 11-digit Census File
Number (CFN) from the mailing address.
4

During 2005 and 2010, how frequently were the key performance indicators reviewed by non-managers at this
establishment? Mark all that apply
Non-managers are all employees at the establishment who are not managers as defined in

3

.
2005

2010

Yearly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Quarterly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Monthly

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Weekly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Daily . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Hourly or more frequently . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Never
5

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

During 2005 and 2010, where were the production display boards showing output and other key performance indicators
located at this establishment? Check one box for each year
2005

All display boards were located in one place (e.g. at the end of the production line)

2010

. .

Display boards were located in multiple places (e.g. at multiple stages of the production
line) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
We did not have any display boards . . . . . . . . . . . . . . . . . . . . . . . . .
6

In 2005 and 2010, what best describes the time frame of production targets at this establishment?
Check one box for each year
Examples of production targets are: production, quality, efficiency, waste, on-time delivery.
2005

2010

Main focus was on short-term (less than one year) production targets . . . . . . . . .
Main focus was on long-term (more than one year) production targets . . . . . . . . .
Combination of short term and long term production targets

. . . . . . . . . . . . .

No production targets (If no production targets in both years, SKIP to
7

13 )

. . . . . . .

In 2005 and 2010, how easy or difficult was it for this establishment to achieve its production targets?

10002038

Check one box for each year

2005

2010

Possible to achieve without much effort . . . . . . . . . . . . . . . . . . . . . . .
Possible to achieve with some effort . . . . . . . . . . . . . . . . . . . . . . . . .
Possible to achieve with normal amount of effort . . . . . . . . . . . . . . . . . . .
Possible to achieve with more than normal effort . . . . . . . . . . . . . . . . . . .
Only possible to achieve with extraordinary effort

. . . . . . . . . . . . . . . . . .

CONTINUE ON PAGE 4

Form MP-10002
8

Page 4

(DRAFT)

In 2005 and 2010, who was aware of the production targets at this establishment? Check one box for each year
2005

2010

Only senior managers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Most managers and some production workers . . . . . . . . . . . . . . . . . . . .
Most managers and most production workers
All managers and most production workers
9

. . . . . . . . . . . . . . . . . . . .
. . . . . . . . . . . . . . . . . . . . .

In 2005 and 2010, what were non-managers' performance bonuses usually based on? Mark all that apply
2005

2010

Their own performance as measured by production targets . . . . . . . . . . . . . .
Their team or shift performance as measured by production targets . . . . . . . . . .
Their establishment's performance as measured by production targets . . . . . . . . .
Their company's performance as measured by production targets . . . . . . . . . . .
No performance bonuses (If no performance bonuses in both years, SKIP to

11 )

. . . .

10 In 2005 and 2010, when production targets were met, what percent of non-managers at this establishment received
performance bonuses? Check one box for each year
2005

2010

0% . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
1-33%

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

34-66% . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
67-99% . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
100% . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Production targets not met

. . . . . . . . . . . . . . . . . . . . . . . . . . . . .

11 In 2005 and 2010, what were managers' performance bonuses usually based on? Mark all that apply
2005

2010

Their own performance as measured by production targets . . . . . . . . . . . . . .

10002046

Their team or shift performance as measured by production targets . . . . . . . . . .
Their establishment's performance as measured by production targets . . . . . . . . .
Their company's performance as measured by production targets . . . . . . . . . . .
No performance bonuses (If no performance bonuses in both years, SKIP to

13 )

. . . .

CONTINUE ON PAGE 5

Form MP-10002

Page 5

(DRAFT)

If not shown, please enter your 11-digit Census File
Number (CFN) from the mailing address.
12 In 2005 and 2010, when production targets were met, what percentage of managers at this establishment received
performance bonuses? Check one box for each year
2005

2010

0% . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
1-33%

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

34-66% . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
67-99% . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
100% . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Production targets not met

. . . . . . . . . . . . . . . . . . . . . . . . . . . . .

13 In 2005 and 2010, what was the primary way non-managers were promoted at this establishment?
Check one box for each year

2005

2010

Promotions were based solely on performance and ability . . . . . . . . . . . . . .
Promotions were based partly on performance and ability, and partly on other factors
(for example, tenure or family connections) . . . . . . . . . . . . . . . . . . . . .
Promotions were based mainly on factors other than performance and ability (for
example, tenure or family connections) . . . . . . . . . . . . . . . . . . . . . . .
Non-managers are normally not promoted . . . . . . . . . . . . . . . . . . . . . .
14 In 2005 and 2010, what was the primary way managers were promoted at this establishment?
Check one box for each year

2005

2010

Promotions were based solely on performance and ability . . . . . . . . . . . . . .
Promotions were based partly on performance and ability, and partly on other factors
(for example, tenure or family connections) . . . . . . . . . . . . . . . . . . . . .
Promotions were based mainly on factors other than performance and ability (for
example, tenure or family connections) . . . . . . . . . . . . . . . . . . . . . . .
Managers are normally not promoted . . . . . . . . . . . . . . . . . . . . . . . .
15 In 2005 and 2010, when was an under-performing non-manager reassigned or dismissed? Check one box for each year
2005

Within 6 months of identifying non-manager under-performance

2010

. . . . . . . . . . .

10002053

After 6 months of identifying non-manager under-performance . . . . . . . . . . . .
Rarely or never . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

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Form MP-10002

Page 6

(DRAFT)

16 In 2005 and 2010, when was an under-performing manager reassigned or dismissed? Check one box for each year
2005

2010

Within 6 months of identifying manager under-performance . . . . . . . . . . . . . .
After 6 months of identifying manager under-performance

. . . . . . . . . . . . . .

Rarely or never . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Section B - Organization
17 In 2005 and 2010, was the headquarters for this company at the same location as this establishment?
Check one box for each year
Yes (If yes in both years, SKIP to

24 )

2005

2010

2005

2010

. . . . . . . . . . . . . . . . . . . . . . . . .

No . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
18 In 2005 and 2010, where were decisions on hiring permanent full-time employees made?
Check one box for each year
Only at this establishment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Only at headquarters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Both at this establishment and at headquarters . . . . . . . . . . . . . . . . . . . .
Other (please specify)
19 In 2005 and 2010, where were decisions to give an employee a pay increase of at least 10% made?
Check one box for each year

2005

2010

Only at this establishment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Only at headquarters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Both at this establishment and at headquarters . . . . . . . . . . . . . . . . . . . .
Other (please specify)
20 In 2005 and 2010, where were decisions on new product introductions made? Check one box for each year
2005

2010

Only at this establishment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

10002061

Only at headquarters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Both at this establishment and at headquarters . . . . . . . . . . . . . . . . . . . .
Other (please specify)

CONTINUE ON PAGE 7

Form MP-10002

Page 7

(DRAFT)

If not shown, please enter your 11-digit Census File
Number (CFN) from the mailing address.
21 In 2005 and 2010, where were product pricing decisions made? Check one box for each year
2005

2010

Only at this establishment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Only at headquarters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Both at this establishment and at headquarters . . . . . . . . . . . . . . . . . . . .
Other (please specify)
22 In 2005 and 2010, where were advertising decisions for products made? Check one box for each year
2005

2010

Only at this establishment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Only at headquarters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Both at this establishment and at headquarters . . . . . . . . . . . . . . . . . . . .
Other (please specify)
23 In 2005 and 2010, what was the dollar amount that could be used to purchase a fixed/capital asset at this establishment
without prior authorization from headquarters? Check one box for each year
2005

2010

Under $1,000 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
$1,000 to $9,999

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

$10,000 to $99,999
$100,000 to $999,999
$1 million or more

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

24 In 2005 and 2010, what was the number of employees reporting directly to the plant manager at this establishment?
A plant manager's direct report is someone in the organizational level directly below them, with whom they meet on a
regular basis, and whose pay and promotion they may be involved with.
2005

2010

10002079

Number of direct reports (Estimates are acceptable) . . . . . . . . . . . . . . . . . . . . . . .
25 In 2005 and 2010, how many layers of direct reports were there in this establishment from the factory floor to the plant
manager, inclusive?
Example: For a site with a factory floor, factory supervisors and a plant manager, the number of layers would be 3.
2005

2010

Number of layers (Estimates are acceptable) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

CONTINUE ON PAGE 8

Form MP-10002

Page 8

(DRAFT)

26 In 2005 and 2010, who prioritized or allocated tasks to production workers at this establishment?
Check one box for each year

2005

2010

Only managers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Mostly managers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Managers and production workers jointly
Mostly production workers
Only production workers

. . . . . . . . . . . . . . . . . . . . . .

. . . . . . . . . . . . . . . . . . . . . . . . . . . . .
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Other (please specify)
27 In 2005 and 2010, what best describes the availability of data to support decision making in this establishment?
Check one box for each year

2005

2010

Data to support decision making are not available. . . . . . . . . . . . . . . . . . .
A small amount of data to support decision making is available . . . . . . . . . . . .
A moderate amount of data to support decision making is available . . . . . . . . . .
A great deal of data to support decision making is available . . . . . . . . . . . . . .
All the data we need to support decision making is available

. . . . . . . . . . . . .

28 In 2005 and 2010, what best describes the use of data to support decision making in this establishment?
Check one box for each year
Decision making does not use data

2005

2010

. . . . . . . . . . . . . . . . . . . . . . . . .

Decision making relies slightly on data . . . . . . . . . . . . . . . . . . . . . . . .
Decision making relies moderately on data . . . . . . . . . . . . . . . . . . . . . .
Decision making relies heavily on data . . . . . . . . . . . . . . . . . . . . . . . .
Decision making relies entirely on data . . . . . . . . . . . . . . . . . . . . . . . .
29 In 2005 and 2010, did the managers at this establishment learn about management practices from any of the following?
Mark all that apply

2005

2010

Consultants . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

10002087

Competitors

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Suppliers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Customers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Trade associations or conferences . . . . . . . . . . . . . . . . . . . . . . . . . .
New employees . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Headquarters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Other (please specify)
None of the above

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
CONTINUE ON PAGE 9

Form MP-10002

Page 9

(DRAFT)

If not shown, please enter your 11-digit Census File
Number (CFN) from the mailing address.
Section C - Background Characteristics
30 What was your level of seniority in 2010?
CEO or Executive Officer, e.g., CFO
Manager of multiple establishments, e.g., Division Manager
Manager of one establishment, e.g., Plant Manager or Controller
Non-manager
Other (please specify)
Year

31 What year did you start working at this establishment? . . . . . . . . . . . . . . . . . . . . . . . . .
32 What was the number of managers at this establishment for the pay periods including March 12, 2005 and March 12,
2010?
A manager is someone who has employees directly reporting to them, with whom they meet on a regular basis, and
whose pay and promotion they may be involved with, e.g., Plant Manager, Human Resource Manager, Quality Manager.
2005

Number of managers at this establishment (Estimates are acceptable)

2010

. . . . . . . . . . . . . . .

33 What was the number of all full and part-time employees at this establishment for the pay periods including March 12,
2005 and March 12, 2010?
2005

2010

Number of employees at this establishment (Estimates are acceptable) . . . . . . . . . . . .
34 In 2005 and 2010, what was the percent of managers at this establishment with a bachelors degree?
Check one box for each year

2005

2010

20% or less . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
21%-40% . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
41%-60% . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
61%-80% . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
More than 80% . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

10002095

35 In 2005 and 2010, what was the percent of non-managers at this establishment with a bachelors degree?
Check one box for each year

2005

2010

0% . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
1-10%

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

11-20% . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
More than 20% . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

CONTINUE ON PAGE 10

Form MP-10002

Page 10

(DRAFT)

36 In 2005 and 2010, what percent of all employees at this establishment were members of a labor union?
Check one box for each year

2005

2010

0% . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
1-20%

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

21-40% . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
41-60% . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
61-80% . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
More than 80% . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
REMARKS (Please use this space for any explanations that may be essential in understanding your reported data.)

37 CERTIFICATION - This report is substantially accurate and was prepared in accordance with the instructions.
Is the time period covered by this report a calendar year?
Yes

No - Enter time period covered

Month

FROM

Name of person to contact regarding this report

Area code

Telephone

-

Internet e-mail address

10002103

Number

Year

Month

Year

TO
Title

Extension

Area code

Number

Fax
Date
completed

Month

Day

Year

Thank you for completing your 2010 MANAGEMENT AND ORGANIZATIONAL
PRACTICES form.
PLEASE PHOTOCOPY THIS FORM FOR YOUR RECORDS AND RETURN THE ORIGINAL.