Compensation and Pension Examination Program (CPEP) Veterans Satisfaction Survey

ICR 201008-2900-008

OMB: 2900-0774

Federal Form Document

Forms and Documents
IC Document Collections
ICR Details
2900-0774 201008-2900-008
Historical Active 200912-2900-001
VA
Compensation and Pension Examination Program (CPEP) Veterans Satisfaction Survey
New collection (Request for a new OMB Control Number)   No
Regular
Approved with change 08/12/2011
Retrieve Notice of Action (NOA) 09/02/2010
Approved for a period of 18 months after which time VA shall submit a new request for approval to OMB including a detailed progress report addressing response rates and data quality.
  Inventory as of this Action Requested Previously Approved
02/28/2013 36 Months From Approved
1,614 0 0
153 0 0
0 0 0

The goal of CPEP is to gather and report information about Veterans' Compensation and Pension exam experiences at individual exam sites. Feedback will be provided to these sites in order to improve experiences for Veterans. This information will be used to measure performance in specific areas of the CPEP and possibly lead to policy changes.

EO: EO 12862 Name/Subject of EO: Setting Customer Service Standards
  
None

Not associated with rulemaking

  75 FR 10 01/15/2010
75 FR 59 03/29/2010
No

  Total Approved Previously Approved Change Due to New Statute Change Due to Agency Discretion Change Due to Adjustment in Estimate Change Due to Potential Violation of the PRA
Annual Number of Responses 1,614 0 0 1,614 0 0
Annual Time Burden (Hours) 153 0 0 153 0 0
Annual Cost Burden (Dollars) 0 0 0 0 0 0
Yes
Miscellaneous Actions
No
This is a new collection. All burden hours are considered an increase.

$3,500
Yes Part B of Supporting Statement
No
No
No
No
Uncollected
Denise McLamb 202-565-8374 denise.mclamb@mail.va.gov

  No

On behalf of this Federal agency, I certify that the collection of information encompassed by this request complies with 5 CFR 1320.9 and the related provisions of 5 CFR 1320.8(b)(3).
The following is a summary of the topics, regarding the proposed collection of information, that the certification covers:
 
 
 
 
 
 
 
    (i) Why the information is being collected;
    (ii) Use of information;
    (iii) Burden estimate;
    (iv) Nature of response (voluntary, required for a benefit, or mandatory);
    (v) Nature and extent of confidentiality; and
    (vi) Need to display currently valid OMB control number;
 
 
 
If you are unable to certify compliance with any of these provisions, identify the item by leaving the box unchecked and explain the reason in the Supporting Statement.
09/02/2010


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