Customer Satisfaction Surveys

ICR 201006-1625-004

OMB: 1625-0080

Federal Form Document

Forms and Documents
Document
Name
Status
Supplementary Document
2011-03-09
Supplementary Document
2011-03-09
Supplementary Document
2011-03-09
Supplementary Document
2011-03-09
Supporting Statement A
2011-03-09
Supporting Statement B
2011-03-09
ICR Details
1625-0080 201006-1625-004
Historical Active 200810-1625-001
DHS/USCG
Customer Satisfaction Surveys
Reinstatement with change of a previously approved collection   No
Regular
Approved with change 06/08/2011
Retrieve Notice of Action (NOA) 03/31/2011
  Inventory as of this Action Requested Previously Approved
06/30/2014 36 Months From Approved
8,525 0 0
1,316 0 0
0 0 0

Customer satisfaction surveys are required by Executive Order 12862. U.S. Coast Guard will use information obtained from direct customers to measure satisfaction with current services and determine whether additional service are required. Numbers in block 13 are estimates.

EO: EO 12862 Name/Subject of EO: null
  
None

Not associated with rulemaking

  75 FR 57808 09/21/2010
76 FR 3644 01/20/2011
No

  Total Approved Previously Approved Change Due to New Statute Change Due to Agency Discretion Change Due to Adjustment in Estimate Change Due to Potential Violation of the PRA
Annual Number of Responses 8,525 0 0 8,525 0 0
Annual Time Burden (Hours) 1,316 0 0 1,316 0 0
Annual Cost Burden (Dollars) 0 0 0 0 0 0
Yes
Miscellaneous Actions
No
The change is an ADJUSTMENT due to the decrease in the number of organizations within the Coast Guard wanting to conduct Customer Satisfaction Surveys.

$34,840
Yes Part B of Supporting Statement
No
No
No
No
Uncollected
Anthony Morris 202 372-1201 Anthony.D.Morris@uscg.mil

  No

On behalf of this Federal agency, I certify that the collection of information encompassed by this request complies with 5 CFR 1320.9 and the related provisions of 5 CFR 1320.8(b)(3).
The following is a summary of the topics, regarding the proposed collection of information, that the certification covers:
 
 
 
 
 
 
 
    (i) Why the information is being collected;
    (ii) Use of information;
    (iii) Burden estimate;
    (iv) Nature of response (voluntary, required for a benefit, or mandatory);
    (v) Nature and extent of confidentiality; and
    (vi) Need to display currently valid OMB control number;
 
 
 
If you are unable to certify compliance with any of these provisions, identify the item by leaving the box unchecked and explain the reason in the Supporting Statement.
03/31/2011


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