Usability Center Blanket Clearance; ROME Generic Clearance; RRC Conference Survey; IDEO Survey; FY 2011 Internal Report Card Survey; FY 2011 Dsiability Report

Generic Clearance of Customer Satisfaction Surveys

⚠️ Notice: This information collection may be referencing outdated material. More recent filings for OMB 0960-0526 can be found here:

Documents and Forms

Document Name Document Type
Usability Testing Generic Clearance Materials.pdf Other-Sample usability testing scrip
ROME Usability Testing Materials.pdf Other-Focus group guides
RRC Conference Survey.docx Other-Written post-conference evalua
Citizens Survey Questions.docx Other-Focus group guides
FY 11 Internet Report Card Survey Documents.pdf Other-Mail survey documents
FY 2011 Disability Report Survey Documents.pdf Other-Phone survey
Usability Testing Description.doc Usability Blanket Clearance - Description IC Document
ROME Usability Testing Description.doc ROME Generic Clearance - Description IC Document
RRC Conference Assessment Survey Description.docx RRC Conference Survey - Description IC Document
Citizens Customer Satisfaction (SAVE-related) Survey Description'.docx IDEO Survey - Description IC Document
FY 2011 Internet Report Card Survey Description.docx FY 2011 Internal Report Card Survey IC Document
FY 2011 Disability Report (3368) Survey Description.docx FY 2011 - Disability Report IC Document

Information Collection (IC) Details

IC Title:	Usability Center Blanket Clearance; ROME Generic Clearance; RRC Conference Survey; IDEO Survey; FY 2011 Internal Report Card Survey; FY 2011 Dsiability Report	Agency IC Tracking Number:

IC Status: New

Obligation to Respond: Voluntary

CFR Citation:

Information Collection Instruments:

Document Type	Instrument File	Available Electronically?	Electronic Capability
Other-Sample usability testing scripts/questions	Usability Testing Generic Clearance Materials.pdf	No	Paper Only
Other-Focus group guides	ROME Usability Testing Materials.pdf	No	Paper Only
Other-Written post-conference evaluation	RRC Conference Survey.docx	No	Paper Only
Other-Focus group guides	Citizens Survey Questions.docx	No	Paper Only
Other-Mail survey documents	FY 11 Internet Report Card Survey Documents.pdf	No	Paper Only
Other-Phone survey	FY 2011 Disability Report Survey Documents.pdf	No	Paper Only

Line of Business: Income Security

Subfunction: General Retirement and Disability

Privacy Act System of Records
Title:	FR Citation:

Number of Respondents: 234,700	Number of Respondents for Small Entity: 0

Affected Public: Individuals or Households

Percentage of Respondents Reporting Electronically: 0 %

	Approved	Program Change Due to Agency Discretion
Annual Number of Responses for this IC	234,700	234,700
Annual IC Time Burden (Hours)	6,550	6,550
Annual IC Cost Burden (Dollars)	0	0

Documents for IC

Title	Document	Date Uploaded
Usability Blanket Clearance - Description	Usability Testing Description.doc	07/07/2010
ROME Generic Clearance - Description	ROME Usability Testing Description.doc	07/07/2010
RRC Conference Survey - Description	RRC Conference Assessment Survey Description.docx	07/07/2010
IDEO Survey - Description	Citizens Customer Satisfaction (SAVE-related) Survey Description'.docx	07/07/2010
FY 2011 Internal Report Card Survey	FY 2011 Internet Report Card Survey Description.docx	07/07/2010
FY 2011 - Disability Report	FY 2011 Disability Report (3368) Survey Description.docx	07/07/2010

Blank fields in records indicate information that was not collected or not collected electronically prior to July 2006.