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pdfETA-9150________________________________________________OMB Control No. 1205-0NEW
_________________________________________________________Exp. xx/xx/xxxx
ACCESS POINT POC SURVEY
This survey is part of an evaluation of the Access Point Initiative being conducted for the U.S.
Department of Labor, Employment and Training Administration, by the Social Science Research Group.
The survey data will be used for statistical analysis, and neither you nor your organization will be linked
with the results in the evaluation report.
Your participation is important and appreciated but is voluntary.
Paperwork Burden Statement
According to the Paperwork Reduction Act of 1995, no persons are required to respond to a collection of
information unless such collection displays a valid Office of Management and Budget (OMB) control
number. The valid OMB control number for this collection is xxx-xxxx. The time required to complete this
information collection is estimated to average 20 minutes per response, including the time to review
instructions, search existing data sources, gather the data needed, and complete and review the
information collection.
To take the survey, click on NEXT.
Page 1
About This Access Point
1. In what month and year did this Access Point start providing job-search
services?
Month
Year
.
2. How many hours per week is this Access Point open to the public for job
searches?
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1 to 8 hours
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8 to 16 hours
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16 to 24 hours
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24 to 32 hours
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32 to 40 hours
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More than 40 hours
IF MORE THAN 40, HOW MANY?
3. About how many months has this Access Point been open for business in
each of the following years?
12 months - the
1 to 3 months
3 to 6 months
6 to 9 months
9 to 11 months
2005
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2006
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2007
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2008
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2009
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full year
4. Is this Access Point regularly open to job seekers...
Open to job seekers?
How many hours per week?
at least one EVENING
during week?
at some time on
WEEKENDS?
5. How many computers in good working condition are available for use by
job seekers in this Access Point?
Number of computers
Page 2
6. What goods or services other than job search does this Access Point
provide? Were they provided before this Access Point was set up?
Provided here now?
Provided here before this Access Point was set
up?
Groceries or meals
Clothing
Computer or keyboard
instruction
Help with resumes
Interview training
Literacy training or
GED
Referrals
Counseling
Transportation
Help with housing,
utilities
Help with immigration
issues
Other (please specify)
Page 3
7. Which of the following measures does this Access Point use to attract job
seekers? How effective are these measures? (If not used, go next
measure.)
Is this measure used?
If used, how effective is this measure?
Street outreach (staff
on the street)
Signs
Fliers
Announcements,
bulletins
Letters
Newsletter
Website or other
internet
E-mail
Media (newspaper,
radio, TV, press
releases)
Word-of-mouth
Presentations
Other steps taken to attract job seekers
Page 4
8. How big a problem is each of the following at this Access Point?
Not a problem
A small problem
A medium problem
A big problem
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Number of computers
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The condition of
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Finding resources to
support this Access
Point
Too few staff members
to handle the number
of job seekers
Staff lacking basic
workplace skills
(attendance, task
completion, etc.)
Staff lacking computer
or internet skills
Staff lacking
interpersonal skills
The amount of space
available
computers
Accessibility of location
to disadvantaged job
seekers
Transportation for job
seekers
Security
Other problem(s)
9. Which of these organizations provides the SHARE Network Coordinator
(the lead point-of-contact) for this Access Point?
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The One-Stop in this service area
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The WIB in this service area
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Don't know
Other (please specify)
10. How would you rate the quality of the training and support this Access
Point has received?
Initial training to set
up this Access Point
Additional training to
facilitate operations
Other supporting
activities
Poor
Fair
Good
Excellent
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Page 5
11. What kinds of support has the SHARE Network Coordinator (your pointof-contact at the WIB or One-Stop) provided to help run this Access Point?
How helpful is each type of support? (If one kind of support has not been
provided, go to the next.)
Has this kind of support been provided?
How helpful has this kind of support been?
Keeping in touch with
you
Providing contacts with
other people and
organizations in the
workforce
development system
Identifying sources of
funding
Identifying or
providing other
resources/materials
Scheduling, setting up
meetings &
appointments
Answering your
questions
Helping with your
clients
Bringing in partner
agencies
Updating you with new
information, job
postings, etc.
Arranging for help with
computers, internet
Referring you to
people who are helpful
in other ways
Other (please specify)
12. How close is your working relationship with your SHARE Network
Coordinator?
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Very close
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Somewhat close
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Not very close
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Not close at all
Page 6
13. How many other staff members have worked on Access Point
responsibilities in each of these years? (If none, enter zero.)
Number of staff in
2005
Number of staff in
2006
Number of staff in
2006
Number of staff in
2008
Number of staff in
2009
Page 7
Customers
14. About how many different job seekers used the computers here to
access online job postings in the last 30 days?
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1-9
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10-19
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20-29
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30-39
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40-49
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50-74
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75-99
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100 or more
IF MORE THAN 100, APPROXIMATELY HOW MANY?
15. How many job seekers who use this Access Point are...
Almost none
Few
Some
Many
Almost all
Don't know
Homeless veterans
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Other homeless people
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High school dropouts
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Other youth under 21?
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Ex-offenders who are
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Other ex-offenders
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Disabled (physical,
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under 21?
veterans
psychological)
16. In general, how good are the computer skills of these job seekers?
Poor
Fair
Good
Excellent
18-24 years old
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24-30 years old
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30-40 years old
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40-55 years old
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55 or older
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Page 8
17. Approximately what percentage of the job seekers in the last 30 days
were referred to a One-Stop by this Access Point?
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0% to 19%
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20% to 39%
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40% to 59%
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60% to 79%
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80% to 100%
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Don't know
18. Approximately what percentage of the job seekers in the last 30 days
were referred to SOME OTHER SERVICE PROVIDER?
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0% to 19%
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20% to 39%
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40% to 59%
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60% to 79%
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80% to 100%
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Don't know
19. How often do you get feedback from customers about their job
searches?
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Very often
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Often
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Sometimes
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Seldom
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Almost never
20. If you have any other comments about the process of setting up and
running this Access Point, please note them below.
Page 9
Name and Address
The following information will be used only for survey response or contact purposes. It will not be used
to identify you or your organization in the evaluation report.
21. Please provide the following information.
Name:
Organization
Address:
City/Town:
State:
ZIP:
Email Address:
Page 10
| File Type | application/pdf |
| File Modified | 0000-00-00 |
| File Created | 0000-00-00 |